Aa & D Transportation Lnc

- 1001 Navaho Dr, Raleigh, NC 27609

For residents of North Carolina, particularly in the Raleigh area, finding reliable and safe transportation services can be a critical need, especially for specific demographics such as children requiring school transport or individuals needing non-emergency medical transportation. Aa & D Transportation Inc, situated on Navaho Drive in Raleigh, operates as a local provider aiming to address these specialized transportation demands within the community.

It's important to understand that Aa & D Transportation Inc primarily operates as a transportation service, often focusing on niche areas like non-emergency medical transport and school pick-up/drop-off. This differentiates them from traditional "car rental" agencies where individuals rent a vehicle to drive themselves. Instead, Aa & D Transportation Inc provides a chauffeured service using their own fleet and drivers. While the provided customer reviews raise serious concerns regarding reliability, safety, and customer service, it's crucial for North Carolina locals to have accurate information about the services a company offers, so they can make informed decisions based on their specific needs and priorities.

This article will detail the known services offered by Aa & D Transportation Inc, its location and accessibility in Raleigh, and other pertinent information based on publicly available data, while also acknowledging the serious feedback from past customers. The aim is to provide a factual overview to help North Carolina residents understand the scope of this local transportation provider.

Location and Accessibility

Aa & D Transportation Inc is located at 1001 Navaho Dr, Raleigh, NC 27609, USA. This address places the company in North Raleigh, a well-established area of the city with a mix of residential and commercial properties. Navaho Drive is accessible from major roads in the North Raleigh area, including Six Forks Road and Wake Forest Road, both significant arteries that connect various parts of the city.

For North Carolina residents in Raleigh and surrounding parts of Wake County, the location is generally accessible. Its proximity to major thoroughfares facilitates relatively easy navigation for those driving to their office, though as a transportation service rather than a self-service car rental, direct customer visits to the office might be less frequent than coordination over the phone. Being centrally located in North Raleigh allows them to serve a wide range of clients across the city and potentially beyond.

As a transportation service that provides rides, their accessibility extends to their ability to pick up clients directly from their homes, schools, medical facilities, or other designated locations. This door-to-door service is a key aspect of their operation, designed to serve individuals who may not have alternative means of transport.

Services Offered

• Non-Emergency Medical Transportation (NEMT): This appears to be a primary service. Aa & D Transportation Inc provides rides for older adults and individuals to medical appointments, which may include doctor's visits, therapy sessions, and other healthcare-related travel. They are noted to accept various payment methods for NEMT, including insurance, vouchers, donations, and Medicaid.
• Special Needs Transportation: The company explicitly states offering transportation services for "handicapped and special needs individuals." This indicates specialized vehicles and trained drivers capable of assisting passengers with specific mobility requirements.
• School Transportation: They are involved in transporting students to and from school, often under contracts with local school districts like Wake County Transportation. This includes regular school routes and potentially special education transportation.
• Wheelchair Accessible Transportation: Their fleet includes "lift equipped mini-buses and sport utility vehicles." These vehicles are designed to accommodate wheelchairs and other mobility devices, with drivers trained to properly load and secure them, ensuring accessibility and safety for customers with mobility challenges.
• Door-to-Door Service: Aa & D Transportation Inc offers door-to-door service, meaning they pick up clients directly from their location and drop them off at their destination, providing a higher level of assistance for those who need it.
• Private and Shared Rides: They may offer both private ride options for individual needs and shared rides, potentially for efficiency or cost-effectiveness, particularly within their NEMT program.
• Assistance with Packages/Bags: Drivers are typically trained to assist passengers with any needs that may arise during the journey, including help with packages or bags.

Features / Highlights

• Specialized Fleet: The company operates "meticulously maintained lift equipped mini-buses and sport utility vehicles," specifically designed to cater to wheelchair users and individuals with special mobility needs. Each mini-bus is equipped with at least two wheelchair tie-down restraint systems, and vehicles are air-conditioned.
• Trained Drivers: Drivers are described as uniformed, professionally trained to load and secure wheelchairs and car seats, and to assist passengers. They carry radios for contact with the office or emergency personnel.
• Vehicle Maintenance and Safety Protocols: The company states that "ALL Fleet Vehicles" receive an operational inspection before dispatch, are cleaned after each use, receive weekly inspections by a safety officer, are subject to on-site inspections, and monthly inspections by certified mechanical technicians. These protocols are critical for passenger safety.

Contact Information

Address: 1001 Navaho Dr, Raleigh, NC 27609, USA

Phone: (919) 877-9599

Mobile Phone: +1 919-877-9599

For North Carolina residents considering transportation services from Aa & D Transportation Inc, it is highly recommended to contact them directly using the provided phone numbers. It is crucial to discuss specific service needs, confirm availability, clarify operational procedures, and address any concerns regarding their policies or past customer feedback prior to booking. Direct communication can help set clear expectations and ensure that the service aligns with your requirements.

Conclusion: Why this place is suitable for locals

For residents of North Carolina, particularly in the Raleigh area, Aa & D Transportation Inc is positioned to serve specific local transportation needs, particularly those involving non-emergency medical transport, special needs individuals, and school transportation. Its suitability for these particular segments of the local population lies in its specialized fleet and the tailored services it aims to provide.

The availability of "lift equipped mini-buses and sport utility vehicles" and drivers trained in securing wheelchairs and assisting passengers is a critical resource for North Carolina families and individuals requiring accessible transportation. For those with mobility challenges, finding reliable and appropriately equipped transport can be a significant hurdle, and Aa & D Transportation Inc explicitly addresses this niche. Similarly, their involvement in school transportation, particularly for special education, fulfills a vital community need, often under contract with local authorities like Wake County Transportation.

However, it is paramount for North Carolina locals to exercise extreme caution and conduct thorough due diligence before engaging with this company for any transportation service, especially for vulnerable passengers like children or those requiring medical transport. The provided customer reviews highlight very serious concerns regarding reliability, communication, safety, and general professionalism, including instances of missed pickups, failure to notify parents about accidents, allegations of unsafe driving, and rude staff interactions.

Therefore, while Aa & D Transportation Inc theoretically offers services vital to certain North Carolina communities, potential users must prioritize safety and reliability above all else. This means not only calling to confirm service details but also independently verifying their operational track record, driver vetting processes, and adherence to safety regulations through all available means, including contacting Wake County Transportation or the Better Business Bureau if concerns arise. For locals, the decision to utilize this service should only be made after careful consideration of all known factors and a thorough assessment of whether their stated services can be delivered reliably and safely.

Aa & D Transportation Lnc

1001 Navaho Dr, Raleigh, NC 27609, USA