ACE Rent A Car Photos










ACE Rent A Car Introduce
Navigating the vibrant and often demanding landscape of New York City and its surrounding areas frequently calls for the flexibility and convenience of a personal vehicle. For many New Yorkers, whether heading out of town for a weekend, managing business trips, or needing temporary transport, car rental services are an essential link. ACE Rent A Car, located in East Elmhurst, offers itself as an option for those seeking a rental vehicle, particularly benefiting from its proximity to LaGuardia Airport (LGA).
ACE Rent A Car is a brand that aims to provide affordable and accessible car rental solutions. While the car rental industry is competitive and customer experiences can vary widely, ACE seeks to cater to a broad range of needs, from economy cars for individual travel to larger vehicles for families or groups. This article will provide an overview of their East Elmhurst location, delving into its services, features, and what local New Yorkers can expect.
ACE Rent A Car is located at 22-61 94th St, East Elmhurst, NY 11369, USA. This address places it in a prime position for travelers utilizing LaGuardia Airport, as East Elmhurst is the immediate neighborhood adjacent to LGA. This proximity is a significant advantage, as the facility is typically served by shuttle buses directly from the airport terminals. This means that for those flying into or out of LaGuardia, picking up or dropping off a rental car can be relatively straightforward, avoiding the need for extensive public transportation transfers with luggage.
For local New Yorkers not arriving via the airport, the East Elmhurst location offers accessibility via Queens' extensive public bus network, which connects to various subway lines throughout the borough. Major roadways like the Grand Central Parkway and the Whitestone Expressway are also easily accessible from this area, facilitating commutes to other parts of Queens, Brooklyn, Manhattan, and Long Island. While traffic in the vicinity of LGA can be heavy, especially during peak travel times, the directness of the route to the rental facility from the airport and major thoroughfares adds to its convenience for both residents and visitors.
ACE Rent A Car, like most car rental agencies, provides a variety of services designed to meet different customer needs. While customer reviews indicate potential challenges, the core offerings generally include:
- Diverse Vehicle Fleet: ACE typically offers a range of vehicle categories. This includes economy cars (such as a Kia Rio or Hyundai Accent) for budget-conscious travelers and city driving, compact and intermediate sedans (like a Toyota Corolla or Volkswagen Jetta), and larger options such as standard and full-size sedans, SUVs (like a Chevrolet Equinox or Hyundai Tucson), and potentially minivans. The availability of specific models depends on the location's inventory.
- Short-Term and Long-Term Rentals: Customers can generally rent vehicles for daily, weekly, or monthly periods, offering flexibility for both quick trips and extended needs.
- Airport Shuttle Service: A critical service for an airport-proximate location, ACE typically provides shuttle transportation between LaGuardia Airport terminals and their 94th Street facility. This is intended to offer convenient pick-up and drop-off for air travelers.
- Insurance and Protection Plans: Renters are usually offered various insurance and protection options, such as Collision Damage Waiver (CDW) and Supplemental Liability Insurance (SLI). It is important for customers to thoroughly understand these options and how they interact with their personal insurance policies or credit card benefits.
- Additional Equipment: Common add-ons like GPS navigation systems and child safety seats are typically available for rent to enhance the travel experience.
- Online Booking and Management: Customers can typically book, modify, and manage their reservations through ACE's online platform, allowing for advance planning.
Based on general information about ACE Rent A Car and the provided customer feedback, key features and potential highlights include:
- Competitive Pricing: ACE Rent A Car often positions itself as an affordable option in the car rental market, which can be attractive for budget-conscious New Yorkers and travelers. Websites like KAYAK and Momondo indicate that ACE often has some of the cheaper rates in the East Elmhurst area.
- Airport Proximity: Its location near LaGuardia Airport is a significant benefit, providing direct access for air travelers and reducing the complexity of reaching the rental facility.
- Diverse Fleet Options: The availability of various vehicle types, from economy to SUVs, allows customers to choose a car that best fits their specific needs and the nature of their travel.
- Potential for Good Value (when expectations are managed): While some reviews highlight issues, others on aggregated sites mention "great value for the price" and finding staff to be "nice and professional," indicating that positive experiences are possible, particularly when the booking process is clear and expectations are aligned.
- Roadside Assistance: As with most rental companies, there is generally a mechanism for addressing vehicle issues (like a flat tire, as described in one review for another company, or mechanical issues) through customer service or roadside assistance.
For direct contact with ACE Rent A Car at their East Elmhurst location, you can use the following information:
Address: 22-61 94th St, East Elmhurst, NY 11369, USA
Phone: (866) 551-8267
Mobile Phone: +1 866-551-8267
For New Yorkers seeking car rental services, especially those living in Queens or frequently traveling via LaGuardia Airport, ACE Rent A Car at 22-61 94th St in East Elmhurst offers a viable, often budget-friendly option. Its primary suitability for locals stems from its strategic location, providing relatively easy access for both airport-bound travelers and residents of surrounding neighborhoods who need a vehicle for various purposes.
While the provided customer reviews indicate that some experiences with shuttle wait times, insurance clarity, and customer service efficiency can be challenging, it's important for locals to approach any rental with clear communication and a thorough understanding of terms. For those prioritizing affordability and the convenience of an airport-adjacent pick-up/drop-off point, ACE Rent A Car can serve as a functional choice. The availability of various car types, from economical sedans for short city trips to larger vehicles for family excursions, adds to its utility for diverse local needs. By proactively confirming insurance requirements, arrival procedures, and being prepared for potential wait times, New Yorkers can still find value in utilizing ACE Rent A Car for their temporary transportation needs, ensuring they have the mobility required to navigate and explore the greater New York region.
ACE Rent A Car Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
ACE Rent A Car Location
ACE Rent A Car
22-61 94th St, East Elmhurst, NY 11369, USA
ACE Rent A Car Reviews
deskshuttlebobtransactionpolicysupervisorcar insuranceterminalliability insurancecredit check
★ 5★ 4★ 3★ 2★ 1I traveled with 3 small children, when I arrived I called fur a shuttle and was told 10 minutes. I waited 90 minutes and called every 30 minutes to be told they were going to reach out to the guy and get him over shortly. Once I arrived to get my vehicle i was told I needed insurance. While other customers did know about this, ai think there should be a clearer way to communicate this. I spent 45 minutes trying to access my app. Furthermore, there was only 1 agent who was capable of processing customers for getting them in a vehicle. While there were 4-5 employees there. I was told by that agent that he’d reach out to corporate to give me a discount for having to wait for the shuttle, I haven’t received anything. Never again. I’d rather spend my money with a company that values customer satisfaction.
Jul 17, 2025 · Nikki BennettInitial call at 3.53 LGA location Terminal B Level 1 between 5 and 6An hour later...My toddler and I have been waiting for over an hour for the shuttle. Finally a shuttle pulls up and this is what occurs. My child and I are still waiting.2nd van at 5pm beyond disgusted, neither the driver or the passangers had the courtesy to offer for my toddler and I to board. This 2nd driver proceeded to tell me I was a liar and they have been coming around multiple times.
May 28, 2025 · Vilmerlly C.Worse situation ever. Had a reservation for a midsize SUV was given a small subcompact suv. I pleaded with the person but they would not relent. My family of five could not fit the suitcases in the rear and could not put the seats fully back to enable the seat belts during our trip. We called them and called them they would not offer us any availability to come and swap vehicles. When I return the vehicle they charged me $78.00 in extra charges. Ace is the worst organization and DRIVO is to be avoided at all costs. Plus the location is not at the airport, it's off site and adjacent neighborhood in queens. WHAT A SCAM
Jul 01, 2025 · b smithI received HORRIBLE customer service for the reps. There was no car held for me when I notified them that my flight was delayed for several hours. There was no compassion from the reps. I had to sleep in the airport and pay more to get a rental vehicle from another location in the morning. I also paid for the collision coverage in advance and was still billed although I did not get a rental. I DO NOT recommend this rental company to anyone not even my enemy. Don’t be fooled by the lower cost. You get what you pay for!!
Jul 07, 2025 · Lesa DrummondI had so much problems renting until Omar came and helped me, he was very nice person. I want to say THANK YOU OMAR for you service you made my rental more easy. God Bless and hope you have a smile for everyone like you did for me.
Jul 16, 2025 · My Little Kingdom Daycare
More Car Rental Near Me

22-61 94th St #2261, East Elmhurst, NY 11369, USA

9501 Ditmars Blvd, East Elmhurst, NY 11369, USA

9501 Ditmars Blvd, East Elmhurst, NY 11369, USA

9501 Ditmars Blvd, East Elmhurst, NY 11369, USA

88-08 23rd Ave, East Elmhurst, NY 11369, USA

90-05 25th Ave, East Elmhurst, NY 11369, USA

84-08 23rd Ave, East Elmhurst, NY 11370, USA

84-15 Astoria Blvd, East Elmhurst, NY 11370, USA

Terminal A, 1 Rd, Queens, NY 11371, USA

83-03 24th Ave 2nd Floor Suite 6, East Elmhurst, NY 11370, USA

22, Terminal A, Queens, NY 11371, USA

25 Bowery Bay Blvd, Queens, NY 11371, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





