ACE Rent A Car Photos



ACE Rent A Car Introduce
Welcome to ACE Rent A Car in Houston, Texas, a reliable option for all your car rental needs whether you’re a Texas resident planning a local trip or a visitor arriving to explore the Lone Star State. As a well-established car rental agency, ACE is dedicated to providing friendly, professional, and efficient service. Their focus is on delivering a straightforward, stress-free rental experience with a variety of quality vehicles to suit every kind of journey, from quick city errands to longer Texas road trips. They understand that in a sprawling state like Texas, dependable transportation is a necessity, and they strive to be your go-to partner for both business and leisure travel.
The team at ACE Rent A Car is known for its commitment to customer satisfaction. Real customer testimonials frequently highlight the exceptional service, with employees like Marcus and Michael receiving praise for their professional, courteous, and efficient manner. They work hard to ensure the entire process, from pickup to drop-off, is as smooth and fast as possible. This commitment to an outstanding professional experience is a cornerstone of the agency’s local reputation. They aim to make you feel well-cared for, ensuring you drive away confident in your choice of rental.
The primary Houston location for ACE Rent A Car is strategically situated to serve both airport travelers and local residents. You can find their office at the following address:
7783 Airport Blvd, Houston, TX 77061, USA
This location places the agency in the immediate vicinity of the William P. Hobby Airport (HOU), making it exceptionally convenient for those flying into Houston. Being on Airport Boulevard means easy access to major roadways for a quick start to your Texas adventure. For travelers arriving at HOU, ACE often provides shuttle or airport pick-up services to transport you directly to their location, ensuring a minimal wait time after your flight. The convenience of this accessibility is a major benefit for anyone whose journey starts or ends near the Hobby Airport area.
ACE Rent A Car offers a comprehensive range of services tailored to meet diverse transportation requirements in the Texas region. The goal is to provide flexible options for every traveler and budget.
Services offered include:
- Diverse Fleet Selection: Offering a variety of vehicle classes, which typically includes compact cars (like the Kia Rio or Hyundai Accent for economy), mid-size/intermediate sedans (like the Hyundai Elantra or VW Passat), standard vehicles, and SUVs (such as the Nissan Juke or Ford Escape) to accommodate different passenger and luggage needs.
- Short-Term and Long-Term Rentals: Flexible booking options for rentals ranging from a single day up to 28 days or longer, subject to agreement renewal.
- Flexible Payment Options: Accepts major payment methods including Credit Cards and Debit Cards for deposits and final payments, providing convenience for all customers.
- Optional Extras: Availability of additional rental items such as GPS navigation units and various child/infant car seats for enhanced safety and convenience on the road.
- Roadside Service Plan (RSP): An optional purchase to provide peace of mind in case of mechanical issues or accidental lockouts (availability may be location-specific).
- Additional Driver Policy: Allows for the inclusion of extra authorized drivers, often including the renter's spouse or domestic partner at no additional charge, provided they meet age and license requirements.
A number of features and highlights distinguish the ACE Rent A Car experience in Houston, setting them apart as a quality choice for local and visiting users.
Key features and highlights include:
- Exceptional Customer Service: Repeatedly praised by customers, the staff is noted for being "fantastic," "outstanding professional," "courteous," and highly helpful, ensuring a smooth and stress-free rental transaction.
- Convenient Airport Proximity: The location on Airport Blvd is extremely close to William P. Hobby Airport (HOU), making airport transfers quick and efficient via shuttle service.
- Accessibility Features: The facility is noted to have a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all members of the Texas community and visitors.
- Variety of Vehicle Types: The fleet includes popular models like the Ford Transit (Standard) and various SUVs, giving Texans and travelers options that suit both city and highway driving.
- Ease of Booking: ACE Rent A Car vehicles are available for booking through multiple online platforms, allowing users to easily compare rates and secure reservations with flexibility, including free cancellation options on many non-prepaid bookings.
- Local Ownership/Operation: While part of a national brand, the local team focuses on providing that attentive, high-quality service often associated with a community-focused operation.
For inquiries, reservations, or assistance, you can easily reach the ACE Rent A Car Houston team using the following details. We encourage customers to call the main reservation line for general bookings or the local number for specific location details.
Contact Information:
- Address: 7783 Airport Blvd, Houston, TX 77061, USA
- Main Reservation Line (Toll-Free): (866) 551-8267
- Mobile Phone / Local Contact: +1 866-551-8267 (Note: A separate local number may be available for immediate location queries, as published on some travel sites, but the toll-free line provides consistent access for reservations.)
When you’re navigating the bustling Houston area or planning a lengthy drive across the Texas landscape, choosing the right car rental agency is crucial. ACE Rent A Car stands out as a worthwhile choice for several reasons. The key differentiator is the commitment to a genuinely outstanding customer experience, as evidenced by consistent customer reviews praising the fast, smooth, and professional service provided by the staff.
What is worth choosing ACE Rent A Car for? Firstly, their competitive edge often lies in providing affordable, reliable vehicles without compromising on service quality. Their location near Houston Hobby Airport is a significant time-saver for air travelers. Secondly, they embrace convenience, accepting both credit and debit cards for transactions and offering valuable services like additional drivers and roadside protection plans. Ultimately, by choosing ACE Rent A Car, you are selecting a team that prides itself on making your rental process stress-free and pleasant, allowing you to focus on the road ahead and everything Texas has to offer. Whether it's the professional demeanor of the staff or the simple convenience of their location, ACE aims to ensure you have the best possible start to your journey.
ACE Rent A Car Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
ACE Rent A Car Location
ACE Rent A Car
7783 Airport Blvd, Houston, TX 77061, USA
ACE Rent A Car Reviews
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★ 5★ 4★ 3★ 2★ 1Marcus was fantastic! He provided the best customer service I’ve experienced. He took care of all my needs quickly and professionally, making the entire rental process smooth and stress-free. I highly recommend renting a car from this location and working with Marcus you won’t be disappointed!
Sep 23, 2025 · Eve FouchéI like to take the time to express what an outstanding professional experience I had with Ace/Elite Rental today. Customer service with Michael was outstanding also guys who handle car care were courteous and very well mannered. I refer everyone to come here. Best experience with very smooth and fast service, Thank you again for that!. I definitely will be returning to purchase any rentals in the near future.. 👏🏼🚙😊
May 30, 2025 · Chantel Monique ValadezMichael is the man! I don’t usually leave reviews but Michael was so professional and quick with getting us our rental car. I had a small incident with the windshield getting cracked but he kindly gave me the next steps on what to do and didn’t make me feel bad at all.I even accidentally left my water bottle that I take everywhere and he made sure to keep it safe so I can pick it up in the future. I also appreciated that there were a bunch of new cars on the lot and was able to snag a 2025 Camry that was great to drive in. Will definitely use these guys again.
Jun 23, 2025 · Jason McGuireMichael took care of us in an instant! It was such a smooth experience for us visiting Houston. Not only professional but it felt like we built a personal connection. Will be referring people here for the future.
Apr 16, 2025 · Brian MartinezA the worst customer service experience I’ve ever had with a car rental company. Michael Trevino, the manager, was incredibly unprofessional, dismissive, and downright rude. He seemed more interested in arguing than resolving the issues we had with our rental. Instead of offering solutions, he made excuses and treated us like we were an inconvenience. His attitude was completely unacceptable for someone in a leadership position. I will never rent from ACE again, and I strongly recommend others avoid this location until they find someone who actually understands customer service.
May 08, 2025 · Amanda Balan
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