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ACE Rent A Car Introduce
For individuals and families across California, particularly those navigating the vast metropolitan area of Los Angeles, reliable and accessible transportation is a key element of daily life and travel plans. Whether you're a local seeking a temporary vehicle, a business traveler in town for a conference, or a tourist eager to explore the diverse attractions of the Golden State, a car rental service often plays a crucial role. In the vicinity of Los Angeles International Airport (LAX), ACE Rent A Car at 8820 Bellanca Ave, Los Angeles, CA 90045, USA, offers an alternative option for your car rental needs.
ACE Rent A Car operates as an independent company with a focus on providing rental car services, often appealing to customers looking for competitive pricing. This article aims to offer a clear, engaging, and informative overview of the ACE Rent A Car location near LAX, detailing its accessibility, the services typically offered, and key features. It's important to set clear expectations based on publicly available information and customer feedback to help local users make an informed decision for their transportation solutions in California.
The flexibility that a rental car provides in California is immense. It allows you to explore everything from the vibrant urban centers to the serene coastlines and majestic national parks. For locals, it can be essential for bridging gaps when personal vehicles are in the shop, for temporary vehicle upgrades for special occasions, or for accommodating out-of-town guests. ACE Rent A Car aims to serve these varied demands by offering a range of vehicles and services.
We will now delve into the specifics of this ACE Rent A Car branch, providing essential details and context to help you understand what to expect and how to best utilize their services for your next journey in California.
Location and Accessibility
The ACE Rent A Car branch is conveniently located at 8820 Bellanca Ave, Los Angeles, CA 90045, USA. This address places it just a short distance from Los Angeles International Airport (LAX), making it an accessible option for both arriving air travelers and local residents in the surrounding Los Angeles area.
As an off-airport rental car location, ACE Rent A Car operates via a shuttle service to connect customers with LAX. Upon arrival at LAX and after collecting luggage, passengers should typically proceed to the Lower/Arrivals level of the Central Terminal Area. From there, look for the "LAX Shuttles/Airport Connections" (often marked with blue or pink signs) and board the "LAX - Economy Parking" shuttle (sometimes referred to as the "G Bus" or "Greenline Bus"). This shuttle will transport you to the LAX Economy Parking garage, which also serves as a hub for off-airport rental car companies.
Once at the Off-Airport Rental Car Waiting Area (located on Level 1 of the Economy Parking garage, by vending machines on the southeast side), customers should then look for a clearly marked white ACE Rent A Car shuttle. These shuttles are reported to run nonstop, circulating every 10-15 minutes during business hours, and provide a short 5-minute ride directly to the ACE rental location on Bellanca Ave. For assistance, customers can call the branch directly for pick-up instructions.
For dropping off vehicles, customers typically return the car directly to the 8820 Bellanca Ave location, where the ACE shuttle will then transport them back to the LAX airport terminals. It is always advisable to confirm the exact shuttle procedures and times with ACE Rent A Car directly, especially for early morning or late-night returns, as operating hours for shuttles might be distinct from office hours.
The branch's location on Bellanca Ave means it is also relatively accessible for local residents driving from nearby neighborhoods in Los Angeles, Hawthorne, or Inglewood. Its proximity to major thoroughfares like Century Blvd and Aviation Blvd, which connect to the 405 freeway, makes driving to and from the location straightforward for those using personal vehicles to pick up a rental.
Operating hours for ACE Rent A Car at 8820 Bellanca Ave are generally Monday through Sunday, from 5:00 AM to 9:30 PM, offering broad availability for pickups and drop-offs. However, it's always prudent to confirm these hours directly, especially around holidays.
Services Offered
ACE Rent A Car in the LAX area typically provides a range of services aimed at offering competitive rental solutions:
- Diverse Vehicle Fleet: ACE Rent A Car generally offers various car classes to meet different travel needs and budgets. This can include:
- Economy and Compact Cars: For budget-conscious individuals or couples, offering fuel efficiency for city driving.
- Mid-size and Full-size Sedans: Providing more comfort and space for longer journeys or small families.
- SUVs: Including compact, mid-size, and full-size SUVs for those needing more cargo space or accommodating larger groups.
- Minivans: For families or groups requiring maximum passenger capacity.
- Specialty Vehicles: Depending on availability, they may also offer specific models like a Dodge Charger or other vehicles.
- Online Reservations: Customers can typically book their rentals online through ACE Rent A Car's website or through third-party booking platforms, allowing for convenient pre-booking and price comparison.
- Optional Add-ons and Protection: To enhance the rental experience and provide peace of mind, customers can usually opt for various additional coverages and accessories:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW).
- Supplemental Liability Insurance (SLI).
- Personal Accident Insurance (PAI).
- Roadside assistance.
- GPS navigation systems.
- Child safety seats (infant, toddler, booster).
- Flexible Rental Periods: ACE often offers daily, weekly, and potentially longer-term rental options to accommodate various travel durations.
- Unlimited Mileage Options: Many of their rental deals, especially when booked through certain platforms, may include unlimited mileage, which is highly beneficial for extensive driving throughout California.
- Young Driver Rentals: ACE Rent A Car generally allows rentals for drivers aged 21 and above, though a young driver surcharge typically applies for those under 25. Some sources indicate they may rent to 18-20 year olds with a higher surcharge.
Features / Highlights
ACE Rent A Car near LAX offers several features, but it is critical to also address concerns raised in customer feedback to provide a balanced perspective:
- Competitive Pricing: ACE Rent A Car often positions itself as a more budget-friendly option compared to larger, more established rental companies, which can be a primary draw for cost-conscious customers. Deals like "$10 per day unlimited miles" (as mentioned in a review) can be very appealing.
- Proximity to LAX: Its location near the airport and access via a dedicated shuttle service offer convenience for travelers arriving or departing from LAX, providing an alternative to the main ConRAC facility.
- Diverse Fleet (with caveats): The availability of various vehicle types, from economy cars to SUVs and even specific models like a Dodge Charger, aims to meet a range of customer needs.
- Operating Hours: The long daily operating hours (5 AM to 9:30 PM, Monday-Sunday) provide considerable flexibility for pick-up and drop-off, accommodating a wide range of flight schedules.
- Considerations from Customer Feedback: The provided customer reviews highlight significant and consistent challenges that potential renters should be aware of:
- Long Wait Times: One customer reported waiting "over an hour to get a car" with only "one person ahead of me," while another mentioned "two hours to get me my car." This suggests significant delays in the pick-up process, potentially due to understaffing or inefficient procedures.
- Vehicle Condition: Multiple reviews mention "old wrecked/damaged vehicles." One customer received a "Dodge Charger" that "was damaged all the way around" and later a "less wrecked car, but the inside was horrendous, it looked like someone was having a food fight inside." This is a major concern regarding fleet maintenance and cleanliness, and customers should thoroughly inspect vehicles before accepting them.
- Mechanical Issues: A customer experienced "trouble getting the car to start after shutting it off," requiring "5 to 10 minutes to start," indicating potential mechanical unreliability.
- Hidden Fees and Insurance Issues: Several reviews cite "hidden fees" and issues with insurance. One customer was "charged almost 200 more" for extra liability despite declining it, stating "this is not legal." Another mentioned being "asked me $10 additional per day for adding spouse, this is not legal," and an "outrageous $1000 deposit for not taking the flight." There are also reports of being "tricked" into paying for their insurance and not accepting certain personal insurance policies (e.g., USAA or DirectAuto) or requiring a high deposit for not taking their insurance. This points to a lack of transparency and potentially misleading practices regarding pricing and insurance.
- Customer Service Quality: Reviews consistently describe staff as "rude and not professionally trained," "not polite," and "disorganized and unprofessional." One customer recounted having to "prove to him the car wouldn't start" to get a replacement and being refused a discount despite significant issues.
- Return Policy & Cleaning Charges: The example of a car being returned with minor pet hair (which the customer later cleaned for $8) nearly incurring a $300 cleaning charge at another location (though specific to Hertz, it highlights a common concern with car rentals) emphasizes the importance of understanding return cleanliness policies and thoroughly cleaning the vehicle. While the given ACE reviews don't directly mention this type of cleaning fee, the general dissatisfaction points to potential similar issues.
Contact Information
For inquiries, reservations, or assistance regarding your car rental with ACE Rent A Car in Los Angeles, you can use the following contact details:
Address: 8820 Bellanca Ave, Los Angeles, CA 90045, USA
Phone: (866) 551-8267
Mobile Phone: +1 866-551-8267
Given the significant customer feedback regarding service and hidden charges, it is strongly advised to contact the company directly to clarify all aspects of your rental agreement before booking, especially concerning insurance requirements, additional driver fees, deposits, and vehicle condition policies. Document all conversations and ensure all agreements are in writing.
Conclusion: Why this place is suitable for locals
For locals in California, particularly those in the Los Angeles area seeking a car rental, ACE Rent A Car at 8820 Bellanca Ave presents a unique set of considerations. Its primary appeal lies in its potential for lower upfront pricing and its relatively convenient off-airport location, making it accessible for those who prefer to avoid the direct LAX ConRAC. The long operating hours also offer flexibility for pick-up and drop-off outside of standard business hours, catering to diverse local schedules.
However, suitability for locals hinges significantly on their willingness and ability to navigate potential challenges. The extensive customer feedback points to consistent issues with wait times, the condition and cleanliness of vehicles, and importantly, a lack of transparency regarding fees and insurance policies. For Californians who frequently rent cars and are savvy consumers, these factors demand extreme caution. It's crucial for any local considering ACE to:
- Thoroughly inspect the vehicle for any damage or cleanliness issues before driving off the lot and ensure all existing damage is documented.
- Read the rental agreement meticulously, paying close attention to all fine print, insurance clauses, and any additional fees (e.g., spouse fees, deposits, cleaning charges).
- Be prepared to assert their rights and challenge any unexpected charges, and consider documenting interactions (e.g., via photos, time-stamped notes).
- Have alternative transportation plans or be prepared for significant wait times.
While the allure of a low price is strong, the potential for a frustrating experience, hidden costs, and unreliable vehicles means that ACE Rent A Car may be best suited for locals who are extremely diligent, detail-oriented, and prepared to advocate for themselves throughout the rental process. For those prioritizing a seamless, predictable, and fully transparent experience, exploring other options may be advisable, even if it means a slightly higher initial cost. The decision for locals to use ACE Rent A Car should be made with a full awareness of these potential trade-offs.
ACE Rent A Car Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
ACE Rent A Car Location
ACE Rent A Car
8820 Bellanca Ave, Los Angeles, CA 90045, USA
ACE Rent A Car Reviews
LAXipadliability insuranceairport shuttlebait and switchvideo chatace iskypedon wasdisneyland
★ 5★ 4★ 3★ 2★ 1[THEY HAVE OLD WRECKED/ DAMAGED Vehicles. ]My first and my last time booking with Ace. There was one person ahead of me and it took over an hour to get a car. I booked a full size car and got a Dodge Charger. They told me they didn’t have any other cars at the so excepted it . The car was damaged all the way around. I drove the car for a week. I was working in Lancaster. I had trouble getting the car to start after shutting it off. It would take 5 to 10 minutes to start after shutting it off. I had filled up 4 times costing $78 to $83 dollars. Finally, I had enough. My booking was for 3 weeks. I couldn’t go another day, I took off work to return the wreck. The guy didn’t even want to give me another car. I had to prove to him the car wouldn’t start when I shut it off. He then gave me 2 choices to pick from and they were both horrible. I end up taking the less wrecked car, but the inside was horrendous, it looked like someone was having a food fight inside. The seats were so dirty, the windows had finger and hand prints and to mention it was on (E). When I returned it The tank was full. After all the B.S they refused to even give me a discount. Never ever, ever, ever, ever again. I wish there was someone to shut them down. They don’t even deserve a STAR
Jun 25, 2025 · Tangie Davis$10 per day unlimited miles very good deal booked thru Priceline, staff was rude and not professionally trained, asked me $10 additional per day for adding spouse, this is not legal, also asked me $1000 deposit for not taking the flight, I’ve never seen a rental car company with this rule of adding fee for spouse and outrageous deposit. Staff was not polite neither.
Jun 12, 2025 · Chris HuOutstanding Service at ACE – Jr Made It Perfect!I recently rented a car from ACE, and I couldn’t be more impressed with the experience. The standout of my visit was Jr, who provided truly exceptional customer service from beginning to end.Jr was friendly, professional, and went out of his way to make sure everything was just right. He answered all my questions, helped me choose the perfect vehicle for my needs, and made the entire rental process smooth and easy. It’s clear he genuinely cares about the customer experience.The car was clean, in great condition, and ready to go when I arrived. But what really made this rental memorable was Jr’s helpful attitude and attention to detail.If you’re looking for a hassle-free rental with top-notch service, I highly recommend ACE—and if you can, ask for Jr. He’s the best!
Jun 06, 2025 · Mary SandovalIt was very annoying having to take 2 shuttles from the airport to get there. When You arrive You have to video chat with the representative to complete your rental. The car was nice and clean the tank was not full . When returning the car the shuttle was a straight ride to the airport (Thankfully) Would recommend and would use again. The complaints were minor for the price
Jun 12, 2025 · Alesha PHorrible communication and hidden fees. I had paid in advance and then had a hidden fee that was not mentioned in any papers I signed and had to pay an additional amount. The customer service was horrific as they didn’t know what they were doing and miss informed me about hidden fees and pays to pay making me run around in circles. I had a hidden fee of $500 and then the next person who went in said they had a hidden fee of $1000 and they just canceled their reservation and went with a different company. The staff were extremely rude while I was there and unprofessional. They charged for insurance on top of using my own insurance which didn’t make sense to me. Why am I paying when I’m using my own insurance. Felt scammed and the. I started to read more reviews of the same issues I had. Will never use this company again and I recommend no one else does either. Caused major stress and frustration. I also paid extra for car seats that they never supplied nor had available and never reciprocated a refund for the difference. I wouldn’t even give them a one star! Never again!
Jun 02, 2025 · Sarah Meade
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