ACE Rent A Car

- 2143 E 77th St, Minneapolis, MN 55450

Hello, fellow Minnesotans! Whether you're flying into Minneapolis-St Paul International Airport (MSP) and need a ride, your personal vehicle is temporarily out of commission, or you're planning a scenic road trip across our beautiful state, a reliable car rental service is often a necessity. Today, we're taking a closer look at a local favorite that's garnering positive attention: ACE Rent A Car, conveniently located near MSP Airport at their Minneapolis branch.

ACE Rent A Car offers a refreshing alternative to some of the larger, more corporate rental agencies. They strive to provide a smooth, efficient, and personalized car rental experience, focusing on customer satisfaction and offering well-maintained vehicles. For those of us living in the Twin Cities metro area, or arriving through MSP, this particular location aims to be your go-to for hassle-free transportation. This article will provide a clear, engaging, and informative overview of what makes ACE Rent A Car a standout choice for locals, from its accessible location and unique pick-up process to the services it provides and the highlights that set it apart, ensuring you're well-informed for your next rental.

In a market dominated by big names, finding a rental company that offers a more personal touch and consistent quality can be a welcome change. ACE Rent A Car at this Minneapolis location has built a reputation for doing just that, as evidenced by satisfied customers who appreciate the straightforward process and the quality of the vehicles provided. Let's delve into what makes this particular ACE branch a suitable option for Minnesotans looking for a dependable and friendly car rental solution.

The ACE Rent A Car branch we're focusing on is located at 2143 E 77th St, Minneapolis, MN 55450, USA. This address places it strategically near Minneapolis-St Paul International Airport (MSP), making it a convenient option for both incoming travelers and local residents in the surrounding areas.

While this is an off-airport location, ACE has a well-defined process to connect customers from MSP to their facility. For those arriving at Terminal 1, the ACE counter is located within the Rental Car Center. You'll need to go down one level from Baggage Claim to Ground Transportation and follow the signs for the Car Rental Tram. This tram takes you to the Rental Car Center. Once at the ACE counter there, staff will direct you to their ACE Shuttle Van right outside. For Terminal 2 arrivals, after baggage claim, you'll take the skyway to the Ground Transportation Building, then an escalator down one level where the ACE Counter will be to your right, with staff directing you to their shuttle.

While some might perceive the shuttle requirement as slightly less convenient than direct on-site airport rentals (as one customer noted the "hike to get to this place" and that "rental area was not convenient as other airports" in a general MSP context, specifically for ACE, they added "a 4 minute wait then a shuttle to get to my car"), the process is structured to be smooth. For locals, accessing the 77th Street location directly by car is generally straightforward, as it's situated in an area with good road connectivity to highways and local thoroughfares. This setup aims to balance proximity to the airport with efficient service, providing a practical option for Minnesotans.

ACE Rent A Car offers a range of services designed to provide a hassle-free car rental experience, with a focus on simplicity and customer satisfaction:

• Diverse Vehicle Selection: ACE typically provides a variety of vehicle types to suit different needs, including economy cars for fuel efficiency, compact and mid-size sedans for comfortable daily driving, and SUVs (like the Kia Sportage or Hyundai Santa Fe) for more space or varied Minnesota weather conditions. They also offer minivans and full-size options.
• Flexible Rental Durations: Whether you need a car for a day, a weekend, a week, or an extended period, ACE offers flexible rental terms to accommodate your specific travel plans.
• Shuttle Service to/from MSP: As an off-airport location, ACE provides a shuttle service that transports customers between their counter in the MSP Rental Car Center and their main facility where the vehicles are parked. This service is crucial for airport travelers.
• Additional Insurance Options: Customers have the option to purchase additional insurance coverage, such as Collision Damage Waiver (CDW), to reduce their liability in case of damage to the rental vehicle. One reviewer specifically mentioned "Bought the extra insurance just in case."
• Personalized Customer Service: Being a smaller agency compared to major chains, ACE often emphasizes personalized customer interactions. Reviews highlight the ability to "speak to an actual person" and receive attentive service.
• Age Requirements: Renters must typically be at least 21 years old, with a young driver fee applying for those between 21-24 years old.
• Payment Options: ACE accepts major credit cards (Visa, Mastercard, American Express, Discover) for the rental and security deposit. Debit cards may be accepted under specific conditions for non-local customers with roundtrip airline tickets booked in advance.

The ACE Rent A Car location near MSP Airport stands out for several key features and highlights, often noted by local customers:

• Smooth Rental Process: Customers consistently report a "smooth rental from start to finish." Reviews emphasize that "Check out and check in was a breeze, no issues," indicating an efficient and user-friendly system, which is highly valued.
• Clean and Well-Maintained Cars: A significant highlight is the quality of the vehicles. One customer raved about "One of the best well kept and clean cars I’ve rented from a car rental agency." Another noted getting a "new car with terrific gas mileage," suggesting a modern fleet that offers good value in terms of fuel efficiency.
• Personalized Customer Service: Unlike large corporations, ACE offers a more personal touch. Customers appreciate "the fact that you're not dealing with a large rental agency and you can speak to an actual person." This direct interaction with staff like "Katy, the manager," who was able to "get the issue resolved" regarding a half-full gas tank, is a strong positive. Reviewers describe staff as "nice and friendly" and service as "completely dialed in."
• Effective Problem Resolution: Even when minor issues arise, such as the gas tank not being full, the manager's quick and effective resolution demonstrates a commitment to customer satisfaction. This ability to resolve problems without hassle is a major highlight.
• Efficient Shuttle and Off-Site Experience: While off-site rentals always involve a shuttle, customers have found the ACE shuttle process to be efficient. One review detailed a "very smooth" experience once at the counter, with a shuttle promptly taking them to the off-site location, and a similarly "simple" return process, noting that "Off-site at MSP actually seems better than the onsite" in some aspects.

To connect with ACE Rent A Car at their Minneapolis location near MSP Airport, here is the contact information:

Address: 2143 E 77th St, Minneapolis, MN 55450, USA

Phone: (866) 551-8267 (Toll-Free Reservation Line)

Mobile Phone: +1 866-551-8267

For direct inquiries to the MSP location, some sources list a number like +1 888-223-3952. It is always recommended to use the provided phone numbers for reservations or to confirm specific details like their shuttle schedule, operating hours, and vehicle availability, as these can vary.

For Minnesotans, ACE Rent A Car at their Minneapolis location near MSP Airport offers a highly suitable and often preferred alternative to the larger rental chains. Its focus on providing a "smooth rental from start to finish" is a significant advantage, particularly for those navigating the sometimes-stressful environment of airport travel or needing a quick replacement vehicle. The consistent praise for their clean, well-maintained cars, often offering "terrific gas mileage," means you're getting a reliable and economical ride for your journey, whether it's a short trip within the Twin Cities or an extended exploration of Minnesota's natural wonders.

What truly sets ACE apart, however, is the personalized customer service. The ability to "speak to an actual person" and have issues, even minor ones like a gas tank level, resolved quickly and efficiently by dedicated staff like Manager Katy, fosters a sense of trust and ease that is often missing in larger agencies. This local touch, combined with their efficient shuttle service connecting to MSP, makes ACE Rent A Car a compelling choice for any Minnesotan seeking a straightforward, reliable, and customer-friendly car rental experience. It's clear why many consider them one of the "best well kept" options around.

ACE Rent A Car

2143 E 77th St, Minneapolis, MN 55450, USA