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ACE Rent A Car Introduce
For those living in or visiting North Carolina, especially when traveling to the picturesque mountains and vibrant communities around Asheville, convenient and reliable transportation is often a top priority. Whether you're flying into Asheville Regional Airport (AVL), need a temporary vehicle while your car is undergoing service, or are looking for a unique car for a special occasion, finding the right car rental service makes a significant difference. This article aims to provide a clear, engaging, and informative overview of ACE Rent A Car near the Asheville Regional Airport, helping local users understand its location, services, and what makes it a suitable option for their transportation needs in North Carolina.
North Carolina is a state that invites exploration, from the scenic Blue Ridge Parkway to charming small towns and bustling cities. Having the flexibility of a rental car allows you to discover these diverse attractions at your own pace, providing freedom that other transport options might not offer. ACE Rent A Car, a system of independent car rental operators, offers a distinct approach to car rentals, often providing a variety of vehicles and a more personal experience. Understanding the specifics of their Fletcher location, including its accessibility, the range of services, and unique features, can help you make an informed decision for your next rental.
The information presented here is based on publicly available data about ACE Rent A Car and is intended to be factual and helpful. While this content highlights the general offerings and benefits, it is crucial to acknowledge that individual customer experiences can vary significantly. Therefore, we strongly recommend contacting the ACE Rent A Car branch at the Clarion Inn Asheville Airport directly for the most current information regarding vehicle availability, specific rental terms, policies (especially concerning vehicle condition, deposits, and customer service resolution), and after-hours procedures, as these details are vital for a smooth rental experience.
ACE Rent A Car near Asheville Regional Airport is conveniently located at the Clarion Inn Asheville Airport, 550 New Arpt Rd, Fletcher, NC 28732, USA. While not directly inside the terminal, its proximity to the airport, just one block away, makes it highly accessible for both air travelers and local residents. Being situated within the Clarion Inn, a well-known landmark, helps with easy navigation to the branch.
The accessibility of this ACE branch is a notable advantage. For those flying into Asheville (AVL), ACE provides a shuttle service. Upon landing, customers are advised to call the branch, and an ACE shuttle will pick them up just outside of baggage claim in the designated airport shuttle area. This service bridges the short distance from the terminal to the rental office, offering a convenient alternative to other on-airport rental counters. For local residents in Fletcher, Asheville, Hendersonville, and surrounding communities, the location on New Airport Road provides straightforward access from major thoroughfares. This makes picking up or dropping off a rental relatively efficient, whether you're embarking on a road trip across North Carolina or simply need a temporary vehicle for local use. The area is generally well-marked, aiding in easy navigation to and from the Clarion Inn.
ACE Rent A Car typically offers a range of services designed to meet diverse customer needs, providing flexible transportation solutions. While specific offerings may vary by location and availability, the general services you can often expect at the ACE Rent A Car in Fletcher include:
- Daily, Weekly, and Monthly Rentals: Providing flexible rental periods to accommodate both short-term and extended vehicle requirements, suitable for various travel durations.
- Diverse Vehicle Fleet: ACE aims to offer a broad selection of vehicle classes. These can range from economy and compact cars for budget-conscious travel, standard sedans for everyday use, versatile SUVs ideal for navigating North Carolina's varied terrain, to minivans for larger groups. Notably, some ACE locations are known for offering specialty and even exotic sport cars, providing unique options beyond standard rentals.
- Unlimited Mileage: Many ACE rentals, particularly those booked through third-party platforms, may include unlimited mileage, which is highly beneficial for exploring the vast distances within North Carolina without worrying about extra charges.
- Optional Protection Products: Various insurance and waiver options, such as Collision Damage Waiver (CDW) and Theft Insurance, are typically available for purchase to provide coverage and peace of mind during the rental period. It is important to understand the specific terms and excesses.
- Additional Equipment: Customers can usually rent extras like child safety seats (infant, toddler, booster) and possibly GPS navigation systems, depending on availability at the branch.
- Business Solutions: ACE offers "Business Solutions" tailored for small to medium-sized businesses, providing access to a dedicated booking portal, competitive 12-month rates, unlimited mileage, and special offers, making it suitable for corporate travel needs.
- Prepaid Booking: The option to prepay for rentals, which can sometimes come with exclusive discounts, though a physical voucher may be required at pick-up.
ACE Rent A Car, as a global system of independent car rental operators, distinguishes itself with several features and highlights that aim to provide a unique rental experience:
- Personalized Service: As an independent operator, ACE often strives for a more personalized customer experience compared to larger, more corporate chains. Customer reviews sometimes highlight this more direct and personal interaction.
- Diverse and Unique Fleet: Beyond standard rental cars, ACE locations are sometimes noted for offering a wider variety of vehicle types, including specialty vehicles, luxury cars, and even exotic sports cars, providing options for unique preferences or occasions.
- Off-Airport Location with Shuttle Service: While not inside the terminal, the convenient shuttle service from Asheville Regional Airport offers a comfortable bridge for travelers, often resulting in more competitive pricing due to lower airport fees.
- Competitive Pricing: By operating off-airport and maintaining a simple fleet structure (which may include slightly older vehicles alongside newer ones), ACE often aims to offer more affordable rates compared to some competitors.
- ACE Member Rewards: ACE has a loyalty program that rewards members with points for their rentals, which can be redeemed for future rentals. This program aims to provide benefits for frequent customers.
- Online Booking and Support: ACE provides an online booking platform, and customer support channels are available for inquiries and assistance, though effective resolution of issues can vary, as indicated by some customer feedback.
- Acceptance of Various Payment Methods: ACE typically accepts major credit cards for security deposits and payments. Some sources also indicate a wide range of accepted cards, and in some international locations, even cryptocurrency might be accepted for online rentals (though always confirm for the specific US branch).
For direct communication, inquiries about vehicle availability, or to make a reservation, you can contact the ACE Rent A Car branch near Asheville Regional Airport using the following information:
Address: Clarion Inn Asheville Airport, 550 New Arpt Rd, Fletcher, NC 28732, USA
Phone: (866) 551-8267
Mobile Phone: +1 866-551-8267
Given some customer feedback, it is highly recommended to call the branch directly to confirm all details, including vehicle availability, specific policies regarding deposits (especially if using a debit card), the exact procedure for airport pickup/shuttle service, and any concerns about vehicle condition, well in advance of your rental.
ACE Rent A Car at the Clarion Inn Asheville Airport in Fletcher, NC, offers a suitable option for locals in North Carolina, especially those in the Western part of our state. Its location, though slightly off-airport, is made accessible by a dedicated shuttle service, which can be a valuable convenience for residents traveling to or from AVL. For locals, this means a straightforward process to pick up or drop off a vehicle without the added complexities of downtown traffic.
The strength of ACE for locals lies in its potential for competitive pricing and a diverse fleet that can cater to various needs, including standard vehicles for daily use or more unique options for special occasions. While some customer experiences highlight significant concerns regarding vehicle condition and communication, it's important for local users to be diligent. Thoroughly inspecting the vehicle at pickup, clarifying all rental terms and charges, and documenting any pre-existing damage are crucial steps to ensure a satisfactory experience. For those who prioritize a potentially more personalized service and a wider range of vehicle choices, and who are prepared to proactively manage their rental, ACE Rent A Car in Fletcher can be a valuable resource for navigating the beautiful landscapes and communities of North Carolina.
ACE Rent A Car Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
ACE Rent A Car Location
ACE Rent A Car
Clarion Inn Asheville Airport, 550 New Arpt Rd, Fletcher, NC 28732, USA
ACE Rent A Car Reviews
airportpricesphonesuburbanhotelshuttledeskcar keycomputermountains
★ 5★ 4★ 3★ 2★ 1If I could give zero stars, I would. We had an awful experience renting from this company.My husband and I specifically requested an SUV because we were going hiking and our Airbnb was in the mountains. Instead, we were given the car in the pictures, in terrible condition, that had clearly been in an accident. When we raised our concerns, the staff insisted there was nothing wrong with the vehicle, even though it had no front bumper and visible damage.We trusted the company and took the car, assuming they wouldn’t rent out something unsafe. But as soon as we got on the highway, the car began braking on its own, clearly due to a damaged front sensor. We tried calling for assistance, but no one ever answered.Since we only had the car for two days, we had no choice but to keep it. Still, it's deeply concerning that a company would knowingly rent out a dangerous vehicle.To make matters worse, the car wasn’t even clean, we found garbage hidden inside.Thankfully, we’re safe but the experience was incredibly stressful and disappointing.
May 18, 2025 · Daniela CRented from this Ace rental car location and had an excellent experience renting their orange C8. They have so many different classes of vehicles from new suburbans to exotic sport cars. I will be using them everytime I need a rental. A much more personal experience than enterprise for sure.
Apr 15, 2025 · Adam CatonIf I could give 10 stars I would! We ran into an issue with our initial car rental through another company, but Kari with Ace saved the day! As a party of 10, arriving late on a Friday night, needing rentals for six days, we were struggling to find alternative transportation. The suburbans they set us up with were in very clean and in great working condition! A huge thank you to Kari, Greyson and John!
Jun 15, 2025 · Shannon MIve used them the past 3 years when traveling up for kids sleep away camp drop off and pick up. They are awesome!! Will always be my Asheville car rental spot.*ask about getting the car dropped off and picked up from airport- easy peasy!
Jun 05, 2025 · Kelley GreifIf It were possible to give negative stars, I would.With a reservation/confirmation in hand, I called for the shuttle when I landed Asheville (AVL) around 11:30PM. I was directed to go to a white bench and wait for the Clarion shuttle which delivered me to a nearby hotel lobby and drove off. Inside the lobby was a hotel counter and an Ace Rental Counter. Neither was staffed. I called again and the voice on the phone told me to enter a code in a wall safe and take a certain car key, then go to their counter and enter my credit card information into their computer system. I was told to enter $300 which would cover my rental.That figure was more than double the reservation rate.He basically told me too bad, he can charge whatever he wants and walked me through the process of closing my rental agreement for $0.01.I was stranded at the hotel after midnight with no car. The Clarion claimed this happens often and that they have no relationship with the business in their lobby who uses their airport shuttle. I took an unplanned expensive Uber and HIGHLY recommend no one do business with this shady, sketchy outfit.
Jun 28, 2025 · Stephen Levin
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