Art Med Trans, Inc.

- 3022 N Hollywood Way, Burbank, CA 91505

For many residents across California, particularly those requiring specialized assistance for mobility or medical appointments, traditional car rental services may not fully meet their needs. This is where companies offering dedicated transportation solutions become invaluable. In Burbank, a vibrant city in Los Angeles County, Art Med Trans, Inc. stands out as a provider specializing in non-emergency medical transportation (NEMT). Unlike typical car rental agencies that offer a fleet for self-drive, Art Med Trans, Inc. focuses on providing chauffeured services with vehicles specifically equipped to assist individuals with various mobility requirements. This distinction is crucial for understanding their unique role in the California transportation landscape.

This article will provide a clear, engaging, and informative overview of Art Med Trans, Inc. in Burbank, tailored for you, a local user in California. We will delve into its specific service offerings, its location and accessibility, and highlight key features as observed through available public information and customer feedback. Our goal is to equip you with the essential information to consider Art Med Trans, Inc. for specialized transportation needs, ensuring safe, comfortable, and reliable journeys for those who require more than just a standard rental car. While some feedback indicates areas for improvement, understanding their core service can help identify if they are the right fit for your specific requirements.

Art Med Trans, Inc. is located at 3022 N Hollywood Way, Burbank, CA 91505, USA. This address places it strategically within Burbank, a city known for its media industry and central location within the greater Los Angeles area. North Hollywood Way is a well-trafficked thoroughfare, making the facility accessible for clients and their families in Burbank and surrounding communities such as North Hollywood, Toluca Lake, and Glendale. For locals, this means a relatively convenient location for arranging transportation services, particularly for those in the San Fernando Valley.

The accessibility of this location is further enhanced by its proximity to major freeways. The 5 Freeway (Golden State Freeway) and the 134 Freeway (Ventura Freeway) are both easily accessible from North Hollywood Way, providing vital connections across Los Angeles County. This robust freeway network ensures that Art Med Trans, Inc. can efficiently serve clients across a wide area, facilitating transport to various medical facilities, rehabilitation centers, or private residences throughout Southern California. Furthermore, its location in Burbank is very close to Hollywood Burbank Airport (BUR), which, while not directly relevant to their NEMT services, highlights a well-connected logistical base. The surrounding area offers typical urban amenities that can be useful for accompanying family members, such as gas stations and various points of interest. This combination of local convenience and regional connectivity is crucial for a specialized transportation service.

Art Med Trans, Inc. specializes in non-emergency medical transportation (NEMT), offering services that go beyond typical car rentals by providing assisted transport. Their services are designed to cater to individuals with varying mobility needs.

• Ambulatory Transport: For clients who are mobile but may require assistance to and from the vehicle, or who simply need a comfortable and reliable ride to appointments. Drivers are trained to provide courteous and safe assistance.

• Wheelchair Transport: Equipped with specialized vehicles that can safely accommodate wheelchairs. These vehicles typically feature ramps or lifts to ensure a smooth and secure transfer for wheelchair users. Drivers are trained in proper securement techniques for wheelchairs.

• Gurney/Stretcher Transport: For individuals who are unable to sit upright or require a stretcher for transport. These services are typically "bedside-to-bedside," meaning the team assists the client from their starting point directly to their destination, ensuring continuous care and comfort.

• Non-Emergency Medical Appointments: The primary focus of their service is transport to and from medical appointments, hospital discharges, rehabilitation centers, dialysis treatments, doctor's offices, and other healthcare facilities.

• Long-Distance Medical Transport (Potentially): While not explicitly stated for this specific location in the provided data, many NEMT companies offer long-distance ground medical transport for patients who are not in critical condition but require supervised travel across states or significant distances.

• Professional Drivers: Drivers are expected to be trained in customer service and potentially in basic first aid, ensuring a safe and comfortable journey. One review specifically mentions a driver who speaks fluent English and Russian, which can be a significant benefit for a diverse clientele.

• Clean and Maintained Vehicles: As with any transportation service, an expectation of clean and well-maintained vehicles is standard, though customer experiences can sometimes vary in this regard.

Based on the nature of their specialized services and available customer feedback, here are some features and highlights of Art Med Trans, Inc. in Burbank:

• Specialized Medical Transportation: The core highlight is their focus on non-emergency medical transport. This is a critical service for individuals who cannot use standard ride-share or taxi services due to mobility issues or medical conditions, providing a vital link to healthcare access.

• Multilingual Driver (Gleb): One specific customer review highlights a driver named Gleb, who is fluent in English and Russian and provides "great customer service." This multilingual capability can be a significant advantage for Burbank's diverse population, facilitating clearer communication and a more comfortable experience for non-English speaking clients.

• Punctuality and Cleanliness (Positive Driver Experience): The same review praises Gleb for his "always on time arrival" and the "cleanness of his car." This suggests that when service is exemplary, it meets high standards for reliability and vehicle presentation.

• Driver Conduct Concerns (Area for Improvement): A concerning highlight, however, is a review detailing dangerous driving behavior by another driver, including "cutting people in freeway, crossing the double yellow solid line to carpool lane, and did not use the blinker." This indicates a potential need for more stringent driver training, oversight, and adherence to safe driving practices across the entire fleet to ensure public safety and maintain customer trust.

• Customer Service Skills (Inconsistent): While one driver is praised for "great customer service," the negative review regarding dangerous driving indirectly points to a potential inconsistency in driver professionalism and adherence to company standards regarding safety and customer welfare.

• Focus on Individual Needs: As a specialized service, Art Med Trans, Inc. aims to provide transportation based on individual needs, whether ambulatory, wheelchair, or gurney, demonstrating a tailored approach to client care.

For direct contact with Art Med Trans, Inc. in Burbank, please use the following information:

Address: 3022 N Hollywood Way, Burbank, CA 91505, USA

Phone: (800) 560-9005

Mobile Phone: +1 800-560-9005

For locals in California, particularly within Burbank and the wider Los Angeles area, Art Med Trans, Inc. offers a crucial and specialized transportation service that caters to a specific, vital need: non-emergency medical transportation. Its strategic location on North Hollywood Way provides convenient access for residents seeking specialized transport for themselves or their loved ones to various medical appointments, rehabilitation centers, or other destinations, circumventing the limitations of standard ride services.

The key suitability for locals lies in their specialized offerings, including ambulatory, wheelchair, and gurney transport, ensuring that individuals with diverse mobility challenges can access necessary healthcare or appointments safely and comfortably. The positive feedback highlighting punctual, clean service and multilingual drivers, such as Gleb, demonstrates the potential for an excellent and highly personalized experience. Such positive interactions are invaluable for clients who may already be facing health-related stresses.

However, it is equally important for local users to be aware of the serious concerns raised by other feedback regarding driver conduct, specifically aggressive and unsafe driving practices. While one driver exemplifies professional standards, the presence of such negative experiences suggests a need for consistent quality control and rigorous training across all personnel to ensure passenger safety and build universal trust. For Californians needing specialized medical transport, Art Med Trans, Inc. can be a suitable option due to its unique services and individual positive experiences. However, prospective clients should consider discussing their specific needs and perhaps inquire about driver training and safety protocols to ensure peace of mind.

Art Med Trans, Inc.

3022 N Hollywood Way, Burbank, CA 91505, USA