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Avis Car Rental Introduce
For Massachusetts residents, especially those navigating the beautiful but often car-dependent landscapes of Cape Cod, having a reliable car rental option is essential. Whether you’re a local needing a temporary vehicle, a visitor arriving by ferry to explore the Cape, or someone just looking for flexible transportation, Avis Car Rental at the Hyannis Steamship Terminal stands as a key service provider. This article will provide an in-depth look at what this particular Avis location offers, keeping in mind the perspective of a local user in the Bay State.
Avis is a globally recognized name in the car rental industry, known for its extensive fleet and wide network of locations. The Hyannis Steamship Terminal branch leverages this robust infrastructure to serve the unique needs of the Cape Cod community. Situated at a critical transportation hub, it aims to provide convenient access to vehicles for ferry passengers connecting to Nantucket and Martha's Vineyard, as well as for residents and other visitors to the Hyannis area. While every rental experience can have its ups and downs, Avis strives to offer a comprehensive range of services and vehicles to ensure smooth journeys across Massachusetts.
Avis Car Rental in Hyannis is strategically located at 65 South Street Steamship Terminal, Hyannis, MA 02601, USA. This location is incredibly convenient for anyone arriving on Cape Cod via the Hy-Line Cruises or Steamship Authority ferries, which serve Nantucket and Martha's Vineyard. The rental counter is situated directly within the Steamship Terminal, allowing for a seamless transition from sea to road.
For those arriving by car from other parts of Massachusetts, Hyannis is the "Capital of the Cape" and a central hub with excellent road connectivity. South Street is easily accessible from major routes like US-6 (Mid-Cape Highway) and local roads that traverse the Cape. Its position directly at a key transportation gateway makes it highly accessible for both local Hyannis residents and those traveling from greater Massachusetts, providing a quick and efficient pick-up and drop-off point for exploring all that Cape Cod has to offer.
Avis Car Rental provides a comprehensive suite of services designed to meet a wide range of transportation needs, from quick trips to extended stays. The Hyannis Steamship Terminal location typically offers the following:
- Diverse Vehicle Fleet:Avis maintains a broad selection of vehicles to accommodate various preferences and group sizes. This includes fuel-efficient economy and compact cars, ideal for navigating local roads and saving on gas; comfortable mid-size and full-size sedans; SUVs for families or those needing more cargo space; and even luxury vehicles or convertibles for special occasions, depending on availability at this specific location.
- Flexible Rental Durations:Whether you need a car for a single day to explore a specific part of the Cape, a weekend getaway, a full week, or even a long-term rental, Avis offers flexible booking options to match your schedule.
- Online Booking and Mobile App Convenience:Avis provides robust online booking platforms and a mobile app, making it easy to reserve a vehicle in advance. This allows customers to select their preferred car type, review pricing, and often expedite the check-in process, saving time upon arrival.
- Avis Preferred Program:For frequent renters, the Avis Preferred program offers expedited service, allowing members to bypass the counter, go directly to their car, and often receive upgrades when available. This can significantly reduce wait times, particularly beneficial during peak season on Cape Cod.
- Optional Add-Ons:To enhance the rental experience, customers can often add extras such as GPS navigation systems, child safety seats, satellite radio, and various protection plans or roadside assistance, catering to specific travel needs.
- One-Way Rentals:For travelers with flexible itineraries, Avis often facilitates one-way rentals, allowing customers to pick up a car at the Hyannis Steamship Terminal and drop it off at another Avis location, whether on the Cape, in Boston, or elsewhere in Massachusetts or beyond.
Based on general Avis operations and specific customer feedback, here are some highlights and considerations for the Hyannis Steamship Terminal location:
- Prime Location for Ferry Travelers:Its immediate proximity to the Steamship Terminal is a significant advantage, making it incredibly convenient for those arriving by ferry who need immediate ground transportation to explore Hyannis and the wider Cape Cod area.
- Access to Corporate Support:As a major national brand, Avis offers extensive customer service resources beyond the local counter, including online support and a dedicated customer service line. This can be beneficial for resolving issues, as evidenced by the review where "Avis customer service... gave us free car rental credit."
- Diverse Fleet Availability:Avis generally maintains a diverse fleet, offering options for various budgets and needs, from economy cars for solo travelers to SUVs for families.
- Potential for Expedited Service with Avis Preferred:For members of the Avis Preferred program, the possibility of "skipping the line" can be a major time-saver, particularly during busy travel periods like the summer season on Cape Cod.
- Staff Helpfulness (Variable):While one review noted "Very helpful staff at the airport counter" (though potentially referring to a different Hyannis Avis location, indicating general Avis staff quality), another at the Steamship Terminal highlighted an instance of an "unapologetic" desk agent and significant wait times. This suggests that while core services are consistent, individual experiences can vary.
To make a reservation or inquire about services at the Hyannis Steamship Terminal location, you can use the following contact details:
Address: 65 South Street Steamship Terminal, Hyannis, MA 02601, USA
Phone: (508) 771-4554
Mobile Phone: +1 508-771-4554
It's often advisable to book online in advance, especially during peak travel seasons on Cape Cod, to ensure vehicle availability and potentially better rates. For specific inquiries or to utilize services like their free pick-up, calling the local branch directly is recommended.
For Massachusetts locals, particularly those living on or frequently visiting Cape Cod, Avis Car Rental at the Hyannis Steamship Terminal serves as a highly suitable and often essential service. Its unparalleled convenience for ferry passengers arriving from the islands cannot be overstated, providing a direct link to ground transportation right as they disembark. Beyond ferry travelers, its central location in Hyannis makes it easily accessible for year-round residents needing a temporary vehicle, whether for errands, local exploration, or while their personal car is undergoing maintenance.
While the customer experience can occasionally vary, as is true with any high-volume service provider, Avis's established infrastructure, diverse fleet, and commitment to resolving issues (as demonstrated by their customer service offering rental credit) offer a solid foundation. For those who plan ahead, utilize online booking, or leverage programs like Avis Preferred, the process can be quite efficient. When you need a reliable rental car to navigate the beauty of Cape Cod, conduct business, or simply enjoy a hassle-free day trip across Massachusetts, Avis Car Rental at the Hyannis Steamship Terminal provides a convenient and well-supported option right in the heart of the Cape.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
65 South Street Steamship Terminal, Hyannis, MA 02601, USA
Avis Car Rental Reviews
pricesairportferry
★ 5★ 4★ 3★ 2★ 1Very helpful staff at the airport counter.
May 26, 2025 · JOHN ILESGot off the Hyline just to rush to the steamship so we’ll have our car early before it gets busy. We booked online before hand fyi. But when got there we waited almost 30 minutes with the desk agent nowhere to be found. 3 other customers in line behind us also waiting. After calling multiple times still no sign of him. We walked upstairs and outside and nothing. Once he showed up he was very unapologetic. Didn’t say sorry or anything. We got our car 5-10 minutes after he finally showed up. We contacted Avis customer service and they gave us free car rental credit for our next trip so I gave two stars besides one. If you are in any sort of rush or set to a schedule, you are better off paying slightly more with thrifty or enterprise. Then you’ll be guaranteed to have a car on time
Sep 14, 2023 · Jordin GravesThe location is good, but the service needs some improvement. Also, sometimes you have to wait a while before they get you the car you reserved. Since they get the cars from the airport location, you have to wait until they deliver the car to the steamship location. Overall, it's ok.
Sep 11, 2023 · Around the WorldWe're do I begin.I expect a full refund but highly unlikely. Even so I would never rent from you guys again.Your costumer service level from STEPHANIE. Was pure awful what she did to us I will be reviewing your company until something is resolved I did not have clear direction on were to park and my car got towed because Stephanie's comprehension level is like a first grader if this does not get resolved you maybe hearing fr my lawyerKeep that in mind
Apr 25, 2022 · Kathryn BlackmanHad a confirmed reservation and even used the online check-in feature. Upon arrival I was told there were no cars available: my name was not on the manifest. Apparently any reservation booked within the 24-hour scheduled pick up time, will not show on the all-important manifest due to a processing lag inherent to an old system Avis chooses to use. Thankfully, the agents really tried to help and found a car at their other sold-out location. I give 5 stars for personnel, 0 stars for a corporation that submits its customers to continued grief. This problem is not new.
Nov 02, 2022 · Cinnie mon
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