Avis Car Rental Photos










Avis Car Rental Introduce
Finding reliable transportation in the greater San Diego area, particularly for those residing or visiting the affluent North County neighborhoods like Carmel Valley and Del Mar, is essential for navigating Southern California life. Avis Car Rental, a globally recognized brand in the automotive rental industry, maintains a convenient neighborhood location at the Piazza Carmel Shopping Center, aiming to serve the local demand for both personal and commercial vehicle hire. This branch offers the benefit of a large, diverse fleet combined with the accessibility and localized focus often sought by community members.
As a company with a long-standing history, Avis is generally known for offering a wide range of rental services, including daily, weekly, and long-term options, backed by an extensive network. The Carmel Valley/Del Mar office serves as a primary access point for those needing everything from economy cars for short commutes to passenger vans for group travel or family outings. The branch highlights its commitment to a broader customer base by ensuring key physical accessibility features are in place, alongside offering valued benefits like discounts for active military and veterans in the highly military-populated San Diego region.
However, potential customers in California should be aware that the overall experience can vary, as is often the case with large national rental chains. While the brand promises a professional standard, some customer feedback has pointed to potential issues at this or related locations concerning vehicle cleanliness, fuel levels at pick-up, and, occasionally, the demeanor of counter agents, particularly when dealing with non-standard pick-up times or customer service resolutions. Local users are encouraged to maintain clear communication regarding reservations and vehicle condition to ensure a smooth transaction. The blend of corporate resources and neighborhood convenience makes this Avis location a key option, provided customers utilize the available tools for streamlined service, such as their preferred membership programs and mobile payment options.
The Avis Car Rental branch is situated in a prime, easy-to-reach location within the North San Diego County area, specifically serving the Carmel Valley and Del Mar communities. Its placement in the Piazza Carmel Shopping Center offers several advantages, including easy parking and access to surrounding businesses and dining options.
The precise address for the rental agency is:
- 3890 Valley Centre Drive Carmel Valley/Del Mar, San Diego, CA 92130, USA
This location is conveniently near major thoroughfares, allowing quick access to Interstate 5 (I-5) and the local freeway network for effortless travel throughout San Diego and beyond. For customers prioritizing convenience and accessibility, this branch makes a conscious effort to accommodate all users. The facility explicitly features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These features ensure that all members of the California community, regardless of mobility needs, can easily enter the facility and manage their rental process with comfort and minimal difficulty.
Avis Car Rental in Carmel Valley/Del Mar provides a complete array of rental services, catering to various customer needs, whether for a short weekend trip or an extended stay in Southern California.
The primary services provided at this agency include:
- Standard Car Rentals: Offering a full selection of rental vehicles, ranging from compact and economy cars for fuel efficiency to full-size sedans and SUVs for family comfort and road trips.
- Van Rental Agency Services: Specializing in Van rental agency operations, which includes providing multi-passenger vans (such as 12- or 15-passenger models) ideal for large groups, sports teams, or commercial use.
- Short and Long-Term Rentals: Flexible booking options for daily, weekly, and long-term (monthly) rentals, providing solutions for both short-term travel needs and extended business or temporary-resident stays.
- Active Military Discount Program: Providing discounted rates for Active military personnel and veterans, a highly valued offering given the strong presence of military bases and personnel throughout San Diego County.
- Diverse Payment Options: Accepting various modern payment methods, including major Credit cards, Debit cards, and streamlined NFC mobile payments, such as Apple Pay and Google Pay.
- Rental Extensions and Modifications: The ability to modify existing reservations or extend rental periods, though these should be handled directly with the agency during operational hours to avoid potential conflicts or extra charges.
This Avis neighborhood location brings the benefits of a large, established brand to a local market, focusing on convenience and specific customer needs.
Key features that distinguish this Carmel Valley/Del Mar branch include:
- Commitment to Accessibility: The facility is equipped with a Wheelchair accessible entrance and a Wheelchair accessible parking lot, making it a reliable choice for customers with mobility considerations.
- Military-Focused Savings: The availability of Active military discounts demonstrates a dedicated effort to serve the men and women of the armed forces and their families in the San Diego region.
- Modern Payment Flexibility: Accepting NFC mobile payments alongside traditional Credit cards and Debit cards streamlines the counter process, offering customers a fast, contemporary payment method.
- Convenient Suburban Location: Being situated in the Piazza Carmel Shopping Center, rather than a busy airport terminal, provides an easy-to-access, less congested pick-up and drop-off environment for local residents and suburban travelers.
- Comprehensive Fleet Access: Customers have access to Avis’s full fleet potential, from economical commuter cars to specialty rentals, including various sizes of Van rental options.
While the location offers these notable features, renters are advised that some customer reviews highlight the importance of inspecting the vehicle's cleanliness and fuel level at the time of pick-up and confirming operating hours, especially for late-day reservations, to mitigate potential service issues.
The Carmel Valley/Del Mar Avis Car Rental branch can be contacted using the following information for reservations, inquiries about the fleet, or general assistance.
The contact details are:
- Address: 3890 Valley Centre Drive Carmel Valley/Del Mar, San Diego, CA 92130, USA
- Phone Number: (858) 755-0400
- Mobile Phone: +1 858-755-0400
Local customers should note that this is a neighborhood branch with defined operating hours, which typically close earlier than 24-hour airport locations. It is crucial to confirm the store's operating schedule, particularly if arranging a pick-up or return close to closing time, to ensure a smooth experience. The provided phone numbers can be used to coordinate these logistics, including inquiring about their pick-up service, if available.
For California users in the San Diego area, choosing the Avis Car Rental location in Carmel Valley/Del Mar is a consideration of convenience and brand capacity. The main reason it is worth choosing is for its comprehensive service offerings and its specific location benefits. Renters gain access to a large, reliable fleet with national resources, which is particularly beneficial for those requiring van rental or specialty vehicles that smaller local agencies may not stock. The ability to utilize the Avis Preferred program for faster service is also a strong draw for frequent renters.
Furthermore, the agency’s commitment to community welfare, demonstrated through its Active military discounts and fully Wheelchair accessible facilities, makes it an inclusive option for a wide range of San Diego residents and visitors. The integration of modern technology, such as NFC mobile payments, ensures the transaction process is efficient. While past customer feedback suggests that renters should take proactive steps to confirm the cleanliness and preparedness of their vehicle and the adherence to scheduled pick-up times, the location's ease of access, combined with its strong corporate backing and targeted discounts, firmly establishes this Avis branch as a viable and convenient option for transportation needs in North San Diego County. For those prioritizing a vast fleet and institutional reliability, this Avis branch remains a strong contender.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
3890 Valley Centre Drive Carmel Valley/Del Mar, San Diego, CA 92130, USA
Avis Car Rental Reviews
pricephonegas stationdrivingdebit cardparkingneedspick upteamairport
★ 5★ 4★ 3★ 2★ 1Picked up a car yesterday and was quite surprised that the level of customer service was equivalent to the condition of the car. First let me tell you what this car did not come with; a full tank of gas, a clean interior that didn’t have spilled drink all over the center console or a trash free interior that I didn’t have to find a store that would let me use their trash to throw away. Now what this car did come with was a rude agent at the store, a terrible customer service experience on the phone and a guarantee that I will never rent from them again. As a preferred member they barely apologized for the condition of the car and made it seem as though it wasn’t that big of deal. So, if you like driving a dirty car with other peoples trash and getting terrible customer service this is the rental car company for you!
Sep 30, 2019 · Mark RiopelleIf I could give zero stars, I would. My experience with Budget Rent-A-Car was an absolute disaster from start to finish, and I will NEVER rent from this company again.I reserved a car online to be picked up at 5 PM on December 23. Knowing it was the holidays, I tried to call and see if I could pick up my vehicle earlier. After being forwarded to their help center and shuffled around, I was told it wasn’t possible due to “holiday availability.” Fine, I understood.But here’s where things go completely off the rails: As I was driving to the location, my GPS alerted me that the store was closing soon—despite my scheduled pick-up time being at closing! I called the location directly, and after multiple attempts, someone finally answered. The employee rudely told me I had two minutes to get there because she was leaving at 5 PM sharp. I explained I would arrive exactly at 5 PM and that I had already completed the pre-checkout process. Her response? “Your car is ready and waiting for you but If you’re not here before 5, you’ll have to come back tomorrow.” And then she hung up on me!Yes, you read that right. She. Hung. Up. On. Me.What kind of company lets you schedule a pick-up time at closing and then refuses to honor it? Why was I not contacted ahead of time about this conflict? Enterprise always calls if there’s an issue, but Budget apparently doesn’t care about its customers.After being treated so poorly, I called their customer service to file a complaint and get some kind of resolution. What did I get instead? 45 minutes of being transferred to four different people and ZERO resolution.Budget/Avis clearly has no regard for their customers, and their operations are an absolute mess. Enterprise, on the other hand, has never let me down and has always gone above and beyond to help when needed.Save yourself the headache and the frustration—rent somewhere else. Budget Rent-A-Car isn’t worth your time, money, or sanity.
Dec 23, 2024 · Scott WessellActually, Thanks Jessica! I always have a great experience at this Avis office. Last three rentals were an awesome time and the service was great. Pics of my recent Avis rentals. Good times.
Aug 14, 2019 · Dave SHARKINCSecured a rental vehicle through Costco travel.Picking up rental vehicles is usually a time-consuming, cringeworthy experience.Avis of Del Mar was a welcome exception.Louis made the pick up fast and easy. I picked up on a Sunday afternoon just before closing time. Louis had a great attitude. Again, very pleasant surprise.
Mar 03, 2024 · JamesI recently rented a Hyundai Santa Fe from this car rental company, and though the rental experience itself was satisfactory, I faced a troubling billing discrepancy. Despite contacting the person in charge, Jessica, who acknowledged the error, the additional charge of about $31 has not been rectified on my credit card statement. This lack of prompt resolution and communication leaves me disappointed with their customer service. I hope they address this issue promptly to improve their services for future customers.-After submitting this review, the dispute has been successfully resolved.
Aug 15, 2023 · S. L
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