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Avis Car Rental Introduce
When you're looking to explore the beautiful landscapes, vibrant cities, or charming small towns of Pennsylvania, having reliable transportation is key. For many residents and visitors in the Lehigh Valley region, Avis Car Rental at Lehigh Valley International Airport (ABE) stands out as a prominent option. This article aims to provide a clear, engaging, and informative overview of Avis Car Rental in Allentown, PA, from the perspective of local users seeking convenient and trustworthy car rental services.
Avis Car Rental is a globally recognized brand, known for its extensive fleet and presence at major transportation hubs. The Allentown, PA location, specifically situated at Lehigh Valley International Airport, serves as a crucial point of access for both air travelers arriving in the region and local Pennsylvanians in need of a temporary vehicle. Whether you're planning a weekend getaway to the Pocono Mountains, a business trip to Philadelphia, or simply need a temporary car while yours is in the shop, Avis aims to provide a solution. While customer experiences can vary, as highlighted by some online reviews, the goal of Avis is to offer a comprehensive and convenient car rental service. It's important for customers to thoroughly understand their rental agreement, including terms related to pickup, return, and fuel policies, to ensure a smooth experience.
The Avis Car Rental branch in Allentown, PA is strategically located at:
3311 Airport Rd, Allentown, PA 18109, USA
This address places it directly at Lehigh Valley International Airport (ABE), making it exceptionally convenient for those flying into the area. For locals, its proximity to major roadways ensures easy access from various points within Allentown and the wider Lehigh Valley region. The rental counter is typically found within the airport terminal, often near the baggage claim area, providing a seamless transition from plane to car. Vehicles are usually parked just outside the terminal, allowing for a short walk to your rental. This airport location also typically offers after-hours return options, where you can park and lock the vehicle, placing keys in a designated drop box. This flexibility is a significant advantage for travelers with early morning flights or late-night returns.
Avis Car Rental at this location generally offers a wide array of services designed to meet diverse customer needs.
- Extensive Vehicle Fleet: Customers can typically choose from a broad selection of vehicles, including compact cars for economical city driving, sedans for comfortable family trips, SUVs for more space and versatility, minivans for larger groups, and even luxury cars for special occasions. The availability of specific vehicle types can vary, so it's always recommended to book in advance.
- Online Reservations: Avis provides a user-friendly online platform for booking rentals, allowing customers to select their preferred vehicle, dates, and any additional options.
- Avis Preferred Program: For frequent renters, the Avis Preferred program offers benefits such as skipping the counter, earning points for free rentals and upgrades, and often provides faster pick-up and drop-off experiences.
- Optional Add-ons: To enhance the rental experience, Avis typically offers various optional add-ons. These can include GPS navigation systems, child safety seats, SiriusXM® satellite radio, and roadside assistance.
- Fuel Service Options: Customers often have choices regarding fuel, such as returning the car with a full tank, pre-paying for a full tank, or allowing Avis to refuel it (which usually incurs a service charge). It's crucial for renters to understand these options and their associated costs to avoid unexpected charges, as seen in some customer feedback.
- Protections & Coverages: Avis offers various protection and coverage plans to provide peace of mind during your rental period. It's advisable to review these options carefully to understand what is covered and what is not.
- One-Way Rentals: For those needing to travel from Allentown to another city and drop off the car there, one-way rental options are often available, providing flexibility for specific travel itineraries.
- Free Pick-up Service: Some Avis locations offer a free pick-up service, where they will pick you up from a nearby location and bring you to the rental counter. It is recommended to call the specific branch to confirm availability and arrange this service.
Beyond the standard services, Avis Car Rental in Allentown boasts several features that aim to enhance the customer experience.
- Airport Convenience: Being located directly at Lehigh Valley International Airport is a significant advantage, particularly for travelers arriving by air, minimizing transit time and hassle.
- Variety of Vehicle Categories: The diverse fleet ensures that whether you need an economical car for short errands or a spacious SUV for a family vacation, Avis can likely accommodate your needs. This includes options like intermediate cars, standard SUVs, luxury cars, minivans, and pickup trucks.
- Commitment to Vehicle Maintenance: Avis generally emphasizes that their vehicles are well-maintained, aiming to provide a safe and comfortable driving experience. This is crucial for road trips across Pennsylvania's varied terrain.
- Technology-Equipped Vehicles: Many vehicles in the Avis fleet come equipped with modern features such as navigation systems, rearview cameras, Bluetooth connectivity, and comfortable seating, as noted by positive customer feedback.
- Customer Service Availability: Avis typically has staff available at the counter during operational hours to assist with rentals, inquiries, and resolve any issues that may arise. Access to customer service lines is also available.
For any inquiries or to make a reservation, you can reach Avis Car Rental at the Allentown location using the following details:
Address: 3311 Airport Rd, Allentown, PA 18109, USA
Phone: (610) 264-8146
Mobile Phone: +1 610-264-8146
It's advisable to call directly for any specific questions about vehicle availability, policies, or to address any concerns.
For residents of Pennsylvania, particularly those in the Lehigh Valley, Avis Car Rental at Lehigh Valley International Airport offers a highly accessible and versatile option for their car rental needs. Its location at ABE makes it ideal not only for those flying in or out but also for anyone in the greater Allentown area seeking a rental car without having to venture far. Whether you need a vehicle for a local move, a weekend trip to explore Pennsylvania's many attractions (from historic sites to natural parks), or a reliable car for business travel, Avis provides a range of choices.
While customer experiences can sometimes present challenges, such as disputes over charges, the overall aim of a large, established company like Avis is to provide a standardized service. By carefully reviewing rental agreements, understanding fuel and return policies, and communicating any concerns promptly, locals can make the most of the convenience and vehicle selection offered by Avis. The ability to choose from various vehicle classes, the availability of programs like Avis Preferred for frequent renters, and the option for additional features contribute to making Avis a suitable choice for Pennsylvanians looking for flexible and reliable transportation solutions. It empowers locals to navigate their home state with ease, whether for leisure or practical purposes.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
3311 Airport Rd, Allentown, PA 18109, USA
Avis Car Rental Reviews
pricecounterpick upflightgascredit cardSUVdeskdriveinspection
★ 5★ 4★ 3★ 2★ 1Every time I rent a car here, it’s a hassle. I picked up the car on Monday and returned it Friday at 11:55 yet I’m being charged for a late return. Why? I have no idea.I also took a photo of the gas level when I picked up the car, and again when I returned it. Despite returning it with the same amount of gas, I was charged nearly $30 for fuel. Why? Again, no explanation.This is unacceptable. I want a refund stop overcharging and taking advantage of customers.
May 23, 2025 · James papytho wight LaforestFirst time here. It's very efficient. I had followed my son to return a rental. I waited maybe 10 minutes. He had mechanical issues with his truck. He was in Florida and rented a Honda SUV to get back to PA. It has all push button everything, too fancy for me. The vehicle was well maintained, navigation, rear view camera, comfortable seats, all you need for a successful road trip.
Apr 23, 2025 · Daphne LongRented back in July. Back in town again and wanted to leave review. Picked up SUV close to closing time past 11pm. Started noticing horrible smell, couldn’t figure out why, and next day in daylight, I noticed the seats. Already traveling far so could not turn back and just dealt with it. Also Car poorly maintained. Told Avis when I returned the car. Then get charged $130 weeks later without any explanation. Called multiple times but told to call back when manager in. Unable to connect with manager. Love Avis. Just won’t use this location. Rented from another company today.
Dec 23, 2023 · School Physicians (Dr SP)Rented a car over Easter weekend, the booking and pick up was convenient and easy! The staff is pleasant to work with and made it a seamless transition. Will definitely be using them again next time I’m in town!
Apr 24, 2025 · Alexander MonksI would advise against renting a vehicle from here. My wife and I had a travel plans change on us so we needed to rent a car. We made a reservation through a program sponsored by AVIS/Budget. The clerk did basically said we dont have inventory to honor that price so the best we can do is a "manager's special." That special was nearly double the quoted price. We were in a bind so went for it. The clerk processed the request then handed us the keys and paperwork, she claimed the gas tank was filled but the gauge doesn't work so disregard it. There was no way for us to check that in the moment. We took pictures and drove off. Five hours later we stopped for gas and filled the tank, the gauge showed full. This means the clerk let us drive off with half a tank, even though we paid full price. I have been in contact with customer service and they have denied my request without reasoning. I would suggest paying a little more for a better experience at any other company besides AVIS/Budget.
Mar 19, 2024 · Derrick Dubois
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