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Avis Car Rental Introduce
In a dynamic and sprawling state like California, where personal mobility is often key to both daily life and exploring its vast attractions, reliable car rental services are indispensable. For those in the vibrant coastal city of Santa Monica, having access to a well-known and convenient car rental option can greatly enhance their experience. Avis Car Rental, a globally recognized name in the industry, maintains a significant presence, including its location on Broadway in Santa Monica.
Avis Car Rental on Broadway aims to provide a broad range of vehicles to suit various needs, from tourists looking to cruise along the Pacific Coast to locals needing a temporary replacement vehicle or a spacious ride for a family outing. As part of a major international brand, this branch typically offers the standardization, fleet diversity, and various programs that Avis is known for. This article will delve into the specifics of the Avis Santa Monica Broadway location, providing insights into its accessibility, services offered, and why it can be a suitable choice for locals in California, especially within the Los Angeles metropolitan area.
The Avis Car Rental branch is strategically located at 1027 Broadway, Santa Monica, CA 90401, USA. This address places it in a highly accessible and central part of Santa Monica, a prime coastal city in West Los Angeles. Being on Broadway, a significant east-west thoroughfare, ensures ease of access for customers coming from various parts of Santa Monica, as well as nearby communities like Brentwood, West Los Angeles, and Venice.
The location's proximity to major points of interest in Santa Monica, such as the Santa Monica Pier, Third Street Promenade, and various beach access points, makes it convenient for both local residents and visitors staying in the area. For those arriving from out of town, its relative distance from Los Angeles International Airport (LAX) is manageable, typically requiring a short taxi, rideshare, or pre-arranged shuttle service to reach. The branch's operational hours are generally Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 2:00 PM, with Sunday hours from 9:00 AM to 12:00 PM, offering flexibility for pickups and returns (always confirm current hours directly with the location). Its position allows for relatively straightforward access to the I-10 freeway, a crucial artery for navigating across Los Angeles and connecting to other parts of California.
As a full-service Avis location, the Santa Monica Broadway branch typically provides a comprehensive array of car rental services designed to meet diverse customer demands. These services generally include:
- Extensive Vehicle Fleet: Avis typically offers a wide selection of vehicles, ranging from fuel-efficient economy and compact cars, mid-size and full-size sedans (e.g., Toyota Camry, Chevrolet Malibu, Honda Accord), SUVs of various sizes (e.g., intermediate SUVs like Toyota RAV4, full-size SUVs), and minivans for larger groups. While specific models like convertibles or luxury vehicles might be subject to availability, the aim is to cater to a broad spectrum of travel needs and preferences.
- Flexible Rental Durations: Customers can book vehicles for varying periods, including daily, weekly, and monthly rentals, accommodating short excursions, extended vacations, or temporary transportation solutions.
- Avis Preferred Program: For frequent renters, the Avis Preferred loyalty program offers expedited service, allowing members to skip the counter, go straight to their car, and earn rewards points for free rentals and upgrades. This program is a significant convenience feature.
- Optional Equipment and Services: Various add-ons are typically available to enhance the rental experience. These can include GPS navigation systems, child safety seats (infant, toddler, booster), and fuel service options (e.g., pre-paid fuel or EZFuel for short drives).
- Toll Pass Services: For seamless travel on California's toll roads, Avis often provides electronic toll payment solutions (e-Toll service), which allows renters to use toll lanes without stopping to pay cash, with associated convenience fees.
- Insurance and Protection Products: Various protection options such as Loss Damage Waiver (LDW), Supplemental Liability Insurance (SLI), and Personal Accident Insurance (PAI) are offered to provide coverage during the rental period. Renters are always advised to review their personal insurance policies for existing coverage.
- One-Way Rentals: For travelers planning to pick up a car in Santa Monica and drop it off at another Avis location in California or elsewhere, one-way rental options are typically available, providing flexibility for longer journeys.
Despite varied customer experiences, certain features and highlights generally define the Avis Car Rental - Santa Monica Broadway location:
- Global Brand Recognition: As part of Avis, a major international car rental company, this location benefits from established protocols, a generally well-maintained fleet, and a broad support network. This often translates to a standardized and generally reliable service offering.
- Convenient Local Presence: Its position in central Santa Monica is a significant highlight for locals, offering an easily accessible rental point that avoids the higher volume and potential complexities of airport locations. This makes it a practical choice for everyday rental needs.
- Diverse Vehicle Availability: Avis aims to provide a car for every occasion, from economical options for city driving to larger vehicles for family trips. The "Intermediate (Toyota RAV4 or similar)" is noted as a frequently booked type in Santa Monica, suggesting a good selection of practical vehicles.
- Avis Preferred Benefits: For those who enroll in the loyalty program, benefits like expedited service and potential upgrades can significantly improve the rental experience, particularly for regular users.
- Positive Individual Experiences: While some customer reviews indicate challenges, others, such as the one praising "Raul" for "impeccable customer service and fare prices," highlight instances of excellent and personalized service. This suggests that positive interactions are possible and dependent on individual staff performance.
- Proximity to Santa Monica Attractions: For visitors, and indeed locals exploring their own city, the Broadway location offers easy access to the iconic Santa Monica beachfront, pier, and shopping districts, making it convenient to pick up a car and start exploring.
For direct inquiries, reservations, or customer support, the Avis Car Rental - Santa Monica Broadway branch can be reached using the following details:
Address: 1027 Broadway, Santa Monica, CA 90401, USA
Phone: (310) 453-4421
Mobile Phone: +1 310-453-4421
It's advisable to contact the branch directly to confirm specific vehicle availability, current operating hours, and any particular rental policies or requirements.
For Californians, especially those residing in or frequently visiting Santa Monica and the broader Los Angeles area, Avis Car Rental on Broadway offers a convenient and generally suitable option for their diverse car rental needs. In a state where personal vehicle use is prevalent, the ability to secure a reliable rental car for various purposes — whether it's for temporary transportation while a personal car is being serviced, for accommodating out-of-town guests, or for embarking on a Californian road trip – is highly valued.
The central Santa Monica location is a significant advantage for locals, providing easy access without the need to navigate to larger, often more hectic, airport rental centers. The wide array of vehicle categories available from Avis means that whether a local needs a compact car for city errands, a spacious SUV for a family adventure to the mountains or beaches, or a comfortable sedan for a business trip, they are likely to find a suitable option. While isolated negative experiences can occur, the presence of strong positive feedback, particularly concerning personalized customer service, suggests that this branch is capable of delivering excellent service for many customers.
Ultimately, for Californians prioritizing convenience, a broad selection of vehicles, and the established reliability of a major car rental brand for their short-term or long-term mobility requirements, Avis Car Rental on Broadway in Santa Monica remains a strong contender. It serves as a practical solution for navigating the Golden State with ease and flexibility.
Avis Car Rental Services
Car Rental Agency
- Car rental services providing local and one way rentals
- Compact to Luxury cars available
- Daily, Weekly, Monthly, Long Term, Mini Lease - Car rentals available
LONG TERM & 11 MONTH MINI LEASE RENTAL ALL CUSTOMERS WELCOME WE ACCEPT INTERNATIONAL & OUT OF STATE DRIVER LICENSE AGE 21 & OVER CAR RENTALS LOCAL DAILY RENTALS, ONE WAY RENTALS NATIONWIDE MAJOR CREDIT CARDS ACCEPTED DEBIT CARD ACCEPTANCE policy applies
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
1027 Broadway, Santa Monica, CA 90401, USA
Avis Car Rental Reviews
managerpricepick updeskLAXrudecredit cardphonecleaningfees
★ 5★ 4★ 3★ 2★ 1We booked a Ford Mustang Convertible (or similar) with Avis in Santa Monica with return to SFO. Once arrived, we had to wait almost 30 minutes outside because the guy from Avis decided to start his working day later. After this, he said they don't have Ford Mustangs or any other convertible cars. He also said they tried to call us about this, but couldn't because my number is international (what a surprise, Avis, why would someone rent a car without a US phone number?). Of course, they didn't even try to send any emails. He proposed to choose any available car for the same price since "you already have an amazing rate and US citizens will pay at least twice more." All available cars were much cheaper, so I've submitted another reservation for an SUV since I didn't want to pay extra $150 for this "flexibility." We asked about a discount for their mistake, but he said it's already good enough.Once we returned the car, I noticed a $32 extra charge for fuel. When we collected the car, it had 5/8 of fuel and the employee in Santa Monica confirmed this twice, he also marked it on the Avis card. However, the actual contract says it was full. That's definitely my mistake that I didn't check every single line of the contract - just didn't expect someone would clearly lie in such cases.If that's the level of customer experience you want to receive - rent a car with Avis. If not - find something else.UPD: Just checked other reviews for this location and deeply regret that I didn't do it earlier.
Jan 29, 2025 · Alex MorozovThis is the greatest car rental in LA. Raul is the best you can find, he provides impeccable customer service and fare prices. I have been renting from him for years and i highly recommend this location to anyone looking for great service.
Mar 18, 2025 · elena vannucciThe staff here is absolutely stellar.So lovely and accommodating. Raul was so kind and extremely helpful. Gilbert was chefs kiss on customer service and personality. Will highly recommend to anyone looking for a stress free car rental experience.
Jan 14, 2025 · johaira michelleGoogle needs to offer the option of a 0-star rating, because this experience certainly warrants it. If you're considering renting a car here, do yourself a favor and head down the street to Midway Car Rental instead. I've had several disappointing experiences at this location, but I've kept returning due to its convenient proximity.Raul, who I assume is the owner, is hands down one of the most unpleasant individuals I’ve encountered. I honestly wonder what could have happened to make him this way. He seems to believe he's doing customers a favor by renting them a vehicle, but I’m not sure he realizes that it’s actually the customers who sustain his business.As the owner, Raul should set the standard for respect and professionalism, not the other way around. His behavior is completely unacceptable, and it's baffling that he doesn’t recognize that treating customers with kindness and respect is what keeps a business thriving. I truly hope he reflects on this and learns to treat people better in the future, especially those who are essentially supporting his livelihood.This was by far the worst customer service experience I’ve had. I strongly advise you to look elsewhere. Midway offers friendlier service, a larger selection, and a much more professional atmosphere where you truly feel valued as a customer—something this place sorely lacks. What a shame.
Nov 27, 2024 · Kat KnitterWill not rent from Avis LAX or SM again.1) could not provide car within 2 classes of the vehicle class originally booked.2) provided a car that had expired registration during the rental period.3) replacement car had garbage inside.4) 6 months after rental was returned was sent a bill for unspecified alleged damages done to car. (There was no new damage to the car during my rental, but not sure how they can tell when the bill is sent 6 months later.)
Mar 06, 2025 · Jeffery Venner
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