Avis Car Rental Photos










Avis Car Rental Introduce
Welcome to Avis Car Rental, conveniently located in the bustling heart of Seattle, Washington. As a trusted name in vehicle rentals, Avis is dedicated to providing an exceptional experience for everyone looking to explore the stunning Pacific Northwest. Whether you're a local resident needing a temporary set of wheels for a weekend getaway, a professional visiting for business in the vibrant downtown core, or a tourist eager to embark on an adventure through Washington's diverse landscapes, our 5th Avenue location is poised to meet your needs with efficiency and a friendly smile.
At Avis Car Rental, we understand that your time is valuable, and your journey deserves a reliable and comfortable vehicle. We pride ourselves on offering a wide array of meticulously maintained cars, from fuel-efficient compacts perfect for city driving to spacious sedans and SUVs ideal for family trips or navigating the scenic routes of Washington State. Our commitment to outstanding customer service ensures that your rental process is smooth, transparent, and enjoyable from start to finish. We strive to not only meet but exceed your expectations, making your car rental experience in Seattle truly outstanding.
Avis Car Rental is strategically situated at 1919 5th Ave, Seattle, WA 98101, USA. This prime downtown Seattle location offers unparalleled accessibility, placing it at the epicenter of the city's commercial, cultural, and tourist activities. Being on 5th Avenue, the branch is easily reachable from numerous key areas and landmarks within Seattle, making it an incredibly convenient pick-up and drop-off point for all customers.
The location is particularly advantageous for those staying in downtown hotels or conducting business in the Central Business District, as it is just a stone's throw away from many major corporate offices and renowned hospitality establishments, including The Westin Seattle. For visitors arriving via public transportation, the Seattle Monorail and various bus routes have stops within comfortable walking distance, providing seamless connectivity to our office. While our specific branch does not offer a dedicated shuttle to the Royal Caribbean cruise port (and it's always recommended to call us directly for the most up-to-date information on such services), our downtown location makes it relatively easy to arrange a short taxi or ride-share to the port. Our proximity to major arterial roads and I-5 also ensures quick access for those driving to and from the location, facilitating swift departures for journeys beyond the city limits to explore the vast beauty of Washington State.
Diverse Vehicle Selection: Avis Car Rental offers a broad range of vehicles to cater to various preferences and travel requirements. This includes economical compact cars (like a Kia Soul or similar), comfortable mid-size sedans (such as a Chevrolet Malibu or similar), spacious SUVs for family adventures, luxury vehicles for a premium experience, and specialty options like vans and convertibles, subject to availability. This ensures you can find the perfect car for any occasion.
Flexible Rental Durations: We provide flexible rental periods, including daily, weekly, and long-term options, to accommodate both short excursions within Seattle and extended trips across Washington or beyond. This versatility is ideal for all types of renters, from tourists to business travelers and local residents.
Online Booking and Member Benefits: Customers can easily book their rentals online through the Avis website or popular travel platforms. Avis also offers member benefits like skipping the counter, earning points, and access to special deals and upgrades, enhancing the convenience and value of the rental experience.
Customer Service and Support: Our dedicated staff are committed to providing excellent customer service, assisting with reservations, answering inquiries, and resolving any issues that may arise during the rental period. Our team aims for a smooth, efficient, and friendly interaction for every customer.
Optional Add-ons: To enhance your journey, Avis offers various optional add-ons such as GPS navigation systems to help you navigate Seattle's streets, extended roadside assistance for peace of mind, and satellite radio options for entertainment on long drives. Winter tires may also be available for snowy conditions, upon request.
Vehicle Upgrades: As noted by a customer, our staff sometimes provide complimentary upgrades from booked car classes to a larger or more suitable vehicle, enhancing your comfort and overall satisfaction without additional charges.
Exceptional Customer Service: Our team, exemplified by Anbes, is consistently praised for "outstanding" and "top-notch service." Staff are described as "organized, friendly, and went out of his way to help me resolve every issue," indicating a high level of dedication and problem-solving skills, even in a basic facility.
Smooth Pick-up and Drop-off Experience: Despite negative reviews for other locations or general online sentiment, customers at this specific Avis branch report a "surprisingly smooth pick-up and drop-off experience," highlighting efficiency and ease of transaction.
Complimentary Upgrades: A notable highlight is the instances where staff "bumped me from a compact (Kia Soul) to a mid-size car (Chevrolet Malibu) without extra charges," demonstrating a customer-friendly approach and adding value to the rental.
Friendly and Patient Staff: Reviewers emphasize the "friendly" nature of the staff and their patience in "clearly explained what he could and could not do," fostering trust and ensuring customers feel well-informed throughout the process.
Central Downtown Location: Located at 1919 5th Ave, the branch is conveniently situated in downtown Seattle, offering easy access for both local residents and visitors from various parts of the city, including proximity to hotels and business districts.
Reliability and Trustworthiness: Overcoming initial skepticism from reading online reviews, customers have found this Avis branch to be highly reliable, providing a positive experience that encourages repeat business and strong recommendations.
For all your car rental needs or inquiries at Avis Car Rental in Seattle, please use the following contact details:
Address: 1919 5th Ave, Seattle, WA 98101, USA
Phone: (206) 448-1700
Mobile Phone: +1 206-448-1700
Our hours of operation are typically:
Sunday: 8:00 AM - 2:00 PM
Monday - Wednesday: 8:00 AM - 4:00 PM
Thursday - Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
It is always recommended to call the local branch directly for the most accurate information, especially regarding specific services like cruise port shuttles or holiday hours.
For residents of Washington, and particularly those residing in or frequently visiting Seattle, Avis Car Rental at 1919 5th Ave presents itself as an exceptionally suitable and reliable choice for their diverse transportation needs. The dynamic lifestyle in Washington often necessitates flexible vehicle access, whether it's for exploring the state's natural wonders, handling urban errands, or accommodating out-of-town guests. This Avis location caters directly to these local requirements with its prime positioning, commitment to service, and a fleet designed for versatility.
The downtown Seattle location is a considerable advantage for locals. Situated centrally on 5th Avenue, it’s easily accessible from various city neighborhoods, business districts, and public transport hubs. This means less time commuting to pick up or drop off a vehicle, a significant benefit in a city where traffic can be a concern. For those who might not own a car but need one for specific weekend trips or a temporary replacement, the convenience of a downtown location is invaluable, offering a seamless transition from public transit to a personal vehicle.
The consistent glowing reviews from customers, particularly highlighting "outstanding" and "top-notch service" from staff members like Anbes, resonate strongly with the local expectation for efficiency and professionalism. In an era where customer service can often be inconsistent, knowing that you will be met with a friendly, patient, and problem-solving attitude makes a significant difference. The added perk of potential complimentary upgrades, as experienced by customers, further enhances the value, providing a more comfortable ride without extra cost – a welcome surprise for any local looking for the best deal.
Moreover, the reported "surprisingly smooth pick-up and drop-off experience" is crucial for busy Washingtonians. It signifies that this Avis branch understands the importance of minimizing wait times and streamlining processes, allowing individuals to get on with their plans quickly. With a wide selection of vehicles suitable for various needs, from fuel-efficient cars for daily city driving to more spacious options for heading to the mountains or coast, Avis Car Rental on 5th Avenue stands as a reliable, customer-focused, and convenient solution for the myriad car rental requirements of Seattle and Washington residents. It's more than just a place to rent a car; it's a local partner for seamless mobility.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
1919 5th Ave, Seattle, WA 98101, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Anbes is truly an outstanding AVIS employee. He is organized, friendly, and went out of his way to help me resolve every issue. He was very patient and clearly explained what he could and could not do. I felt I received top-notch service here. Although the facility is relatively basic, his excellent service made the experience exceptional. I would highly recommend others to rent a car from this location!
Jul 06, 2025 · YuChen ShihHaving read many bad reviews, I wasn't sure whether renting from this place would be a good idea. I, nevertheless, went ahead with it and had a surprisingly smooth pick-up and drop-off experience. The staff was friendly and bumped me from a compact (Kia Soul) to a mid-size car (Chevrolet Malibu) without extra charges.
May 18, 2025 · Ashish ShettyI have been using Avis for 2+ years. Primarily renting cars for weekends at this location since last year. Current staffs are very helpful. They make the pick up and return process very smooth. Sometime friday end day(3:30-4pm) is busier so expect some wait time (15-20 minutes in my experience). Cars are clean and well maintained. Garage can be a little tight if you’re driving a very big car but never had problem driving a full size suv and minivan in and out. Staff is often flexible with car choice when they have enough cars or any issue with the given car. Highly recommend this location!
Dec 21, 2024 · Leon KanRented from Avis on a busy Saturday. The line was super long and people were getting impatient, but the manager (I think) handled it like a total pro. Calm, respectful, and super efficient. Really nice guy. The cars were clean, the staff was friendly, and the whole process was smooth despite the crowd. Solid experience overall.
Jul 14, 2025 · Aswin Dev**Great Manager, Anbes Made a Big Difference!**Family and I arrived about an hour and a half early before our rental time. The lady with the braids at the counter, who my wife spoke to, was very rude and flatly told my wife we’d be charged extra for the early pickup. We asked if there was anything we could do and she, again, was very rude and blunt about how she’d immediately charge us. I have children and would have liked to leave as soon as we noticed a homeless man walking outside yelling obscenities, along with other homeless residents walking around.Fortunately, I was able to get Anbes’ attention to see if he could help us out. I witnessed him speaking to a very argumentative and frustrating customer. Anbes calmly and clearly explained the same thing to the customer several times in a patient and professional manner. The customer clearly did not have the gas tank filled per agreement upon return of the vehicle and continued to argue the point that he did not understand this policy. Don’t you read and sign this agreement before taking the rental care every time?🤨 I was honestly amazed at how Anbes stayed so calm and polite, even though it seems like he deals with this kind of thing day in and day out.Anbes was able to get us our vehicle within several minutes, with no extra charges and no problems. We were on our way and very happy with our clean rental car. Please promote this man as he’s clearly deserving of a higher position. Much Mahalos for turning our experience around and showing what real customer service looks like! Aloha Anbes!
Jun 22, 2025 · Justin
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