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Avis Car Rental Introduce
For residents and visitors in San Antonio, Texas, reliable transportation is often a top priority. Whether you're navigating the city for business, embarking on a family vacation, or simply need a temporary vehicle while yours is in the shop, a trustworthy car rental service is essential. This article focuses on Avis Car Rental, a globally recognized brand, specifically at its prominent location at 9559 Airport Blvd, San Antonio, TX 78216, USA. We'll explore what Avis offers to the local Texas community, acknowledging both its strengths and areas where customers have faced challenges, providing a factual and informative overview.
Avis Car Rental is a well-established name in the car rental industry, known for providing a wide array of vehicles and services to a diverse clientele, from individual travelers to large corporations. Their presence at major transportation hubs, such as the San Antonio International Airport, underscores their commitment to convenience and accessibility. The San Antonio branch aims to cater to the varied needs of Texans, offering everything from economical cars for quick trips to spacious SUVs for family adventures across the vast state. As a global corporate client, as one review highlights, Avis also services business accounts, emphasizing its role in supporting professional travel needs within Texas.
The Avis Car Rental location at 9559 Airport Blvd, San Antonio, TX 78216, USA, boasts exceptional accessibility, particularly for those utilizing the San Antonio International Airport (SAT). Situated within the Consolidated Car Rental Facility, the rental counter is conveniently located in the terminal building itself. Customers arriving by air can take the Sky Bridge from the terminal and then an elevator or escalator to the 5th floor to reach the Avis Preferred Service counter, or to Level 2 for general directions to the lobby of the facility. This direct connection eliminates the need for shuttles, making the pick-up process quick and efficient for both incoming and departing travelers. For local San Antonio residents, the Airport Boulevard location is easily accessible via major roadways, including Loop 410, which encircles the city, providing straightforward access from various neighborhoods. While walk-up renters should follow signs for rental car return, the overall proximity to the airport streamlines the logistics for anyone needing a vehicle. This prime location is a significant advantage, reducing travel time and hassle, whether you're just off a flight or driving in from across the city.
Avis Car Rental in San Antonio offers a comprehensive range of services designed to meet diverse customer needs. These typically include:
- Diverse Vehicle Fleet: Avis provides a wide selection of vehicles, including economy cars, compact cars, mid-size and full-size sedans, SUVs (from compact to premium luxury models like the Mercedes-Benz GLS 450), minivans, and passenger vans (12- and 15-passenger models), catering to various group sizes and travel preferences.
- Long-Term Rentals: Flexible monthly car rentals are available for those needing a vehicle for extended periods, often with discounted rates and the ability to manage contracts via the Avis app.
- One-Way Rentals: The option to pick up a car in San Antonio and return it to another Avis location, suitable for multi-city travel within Texas or across the country.
- Optional Add-ons: Available enhancements such as GPS navigation systems, child safety seats, Extended Roadside Assistance (covering key replacement, lockouts, tire changes, jump starts, and fuel delivery), and the Avis Toll Program to manage toll road charges seamlessly.
- Preferred Service/Loyalty Programs: Benefits for Avis Preferred members, including expedited service, preprinted contracts, and the ability to skip the counter.
- Online Reservations and App Management: A user-friendly online platform and mobile app for booking, managing reservations, and accessing various services.
The Avis Car Rental location at 9559 Airport Blvd in San Antonio, despite some individual customer challenges, generally boasts several notable features and highlights:
- Airport Location Advantage: Its placement directly within the San Antonio International Airport's consolidated car rental facility is a major highlight, offering unparalleled convenience for air travelers.
- Extensive Vehicle Selection: Avis's robust fleet ensures that customers can usually find a vehicle that fits their specific needs, from fuel-efficient economy cars to luxury SUVs and passenger vans. The Avis Signature Series offers premium options for enhanced comfort and style.
- 24/7 After-Hours Return: For customers returning vehicles outside of regular business hours, a key drop-off box is available in the return area, allowing for flexibility, though the vehicle is checked in the next business day. This feature is crucial for early morning flights or late-night returns.
- Corporate Client Services: Avis is well-equipped to handle corporate accounts, offering services that cater to business travel, as indicated by a review from a "valued global corporate client."
- Customer Service Efforts: While some customers experience issues, the company's structure often involves a national line for bookings and extensions. However, the potential for direct intervention (as implied by the customer hoping for a local scan) suggests a need for local responsiveness in specific situations. The compensation offered for the unavailable electric vehicle also points to attempts at customer satisfaction.
For direct contact and inquiries, here is the information for Avis Car Rental at the San Antonio International Airport location:
Address: 9559 Airport Blvd, San Antonio, TX 78216, USA
Phone: (210) 822-1134
Mobile Phone: +1 210-822-1134
In conclusion, Avis Car Rental at 9559 Airport Blvd in San Antonio, TX, stands as a highly suitable option for locals in Texas, particularly those who frequent the San Antonio International Airport. Its exceptional airport accessibility is a significant draw, streamlining the travel process whether you're flying for business or leisure. The wide variety of vehicles, ranging from compact cars to luxury SUVs and passenger vans, ensures that nearly every transportation need can be met, whether it's for a daily commute, a family road trip across Texas, or a special event. While customer experiences, as seen in the provided reviews, can sometimes present challenges related to vehicle availability, check-in processes, and communication, Avis, as a major global brand, typically offers a comprehensive suite of services including roadside assistance and various protection plans. For Texans seeking a convenient, diverse, and generally reliable car rental solution with global backing, Avis at SAT remains a strong contender, striving to get you on the road quickly and comfortably to explore all that San Antonio and the wider Lone Star State have to offer.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
9559 Airport Blvd, San Antonio, TX 78216, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 15/20/25 @ 8:15am: Well, I have no choice but to write a review here in hopes that they'll scan in the vehicle I dropped off.I returned my vehicle on Monday at 2:18am and noone has scanned the barcode on the window and checked it in. You can't speak to anyone directly because the call is routed to the national line who can't do anything but book or extend. I shouldn't have to drive over to the airport and point out the vehicle. This is a 1st I've ever experienced in my almost 20 yrs of renting from Avis. It's irritating and frustrating for my rental to show overdue.I'm posting a pic to help them do their job and scan this vehicle in.12:37pm. The app shows it is parked at the airport and still not scanned in. Meanwhile, my card continues to be charged for no return.
May 20, 2025 · sharonda nAs a valued global corporate client, I was informed of a complimentary upgrade to an electric Chevrolet Silverado. Upon arrival, the vehicle was unavailable because it had been rented out to someone else. I subsequently requested the last remaining electric Chevrolet Silverado on-site but was informed it had been rented to another party. The on-site manager was unable to provide a satisfactory explanation for the initial vehicle's absence. While the manager did offer compensation in the form of a full tank of gasoline, the situation warrants further investigation.
Jun 25, 2025 · e dUnfortunately for me, Avis shares a desk with several other rental companies. I arrived and it was the only area in the rental center with a line… a long one. There is a silver-lining to this review and that’s Whitney. She greeted me upon arriving to the counter and was professional, knowledgeable, and swift during the booking. Usually, I require a verbal review of all the policies I have have agreed to however, Whitney covered all comprehensively of that during our conversation. Very pleased as, excellent customer service is rare in these times.
Jun 05, 2025 · Ryan DavisI rented a car from AVIS USA in 2016 and it gave me LOW OIL warning sign, literally!, in the middle of nowhere, Southern Utah to be exact.10 years later, I rented a car from AVIS USA in March, 2025 and the car gave me LOW OIL warning sign in middle of night, far away from any AVIS shop.Your prices are VERY competitive BUT your cars are low quality. I WILL CHECK THE OIL STICK WHEN I COME BACK NEXT TIME!
Apr 22, 2025 · Berk GurdilDO NOT RECOMMEND AVIS!!!! I will start of by giving a great review to the customer service reps at the counter. They were very polite and professional and made the check-in process smooth and seamless. The reason for the low review is the standard level of cleanliness of the car. It was clear the car had not been wash or cleaned out. My passenger in the back seat clearly saw foot prints in the backs of the front seats and it was evident it had not been vacuumed. Also, almost a week after check-in, I received a bill for a $450 cleaning fee for “smoke smell”. No one in my group smokes AT ALL. They deemed this as a valid charge. If there is no way to defend yourself or dispute their investigations, they need to go back to doing physical inspections with customers to avoid these additional after-the-fact charges and claims.
May 08, 2025 · stacie Holmes
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