Avis Car Rental Photos





Avis Car Rental Introduce
For many in the sprawling landscape of Southern California, reliable and accessible transportation is more than just a convenience – it's a way of life. Whether you're commuting to work, planning a weekend escape to the beach, or simply need a temporary vehicle while yours is in the shop, car rental services play a vital role. Avis Car Rental, a globally recognized brand in the automotive rental industry, maintains numerous locations across California to serve these diverse needs. This article focuses on the Avis Car Rental branch located at 13770 Firestone Boulevard in Santa Fe Springs, California, providing local users with a comprehensive overview of its services, accessibility, and what to expect when choosing this location for their car rental needs.
Avis Car Rental is known for its extensive fleet, ranging from compact cars to SUVs and luxury vehicles, aiming to cater to a wide array of customer preferences and travel requirements. While the brand strives for consistent service quality across its locations, understanding the specifics of each local branch, especially through the lens of other local users' experiences, can be incredibly helpful. This guide is designed to offer a factual and engaging perspective for Californians considering Avis in Santa Fe Springs.
The Avis Car Rental branch in Santa Fe Springs is strategically situated at 13770 Firestone Boulevard, conveniently located at the intersection of Firestone Boulevard and Alondra Boulevard. The exact address is 13770 Firestone Boulevard, Alondra Blvd At, Santa Fe Springs, CA 90670, USA. This location is particularly beneficial for residents of Santa Fe Springs, Norwalk, Downey, La Mirada, and other nearby communities within Los Angeles County.
Accessibility by car is straightforward, as Firestone Boulevard is a major arterial road in the area, offering easy connections to the I-5 Freeway (Santa Ana Freeway), which runs parallel to Firestone Boulevard in this vicinity. The branch is positioned on the northwest corner of the intersection of Firestone Avenue and Alondra Boulevard, on the south side of the I-5 Freeway, making it relatively easy to navigate to. This direct freeway access means that even those coming from slightly further afield within Southern California should find the drive manageable.
For individuals relying on public transportation, various local bus routes serve the Firestone Boulevard and Alondra Boulevard corridors. While a direct bus stop immediately at the Avis office may vary, the general accessibility of public transit in this commercial area means that with a short walk or a connecting ride-share service, the location is reachable. However, as with any local rental, it is always recommended to plan your route in advance, especially when coordinating different modes of transport.
The operating hours for the Avis Santa Fe Springs location are:
- Monday - Friday: 8:00 AM - 5:00 PM
- Saturday: 8:00 AM - 2:00 PM
- Sunday: 9:00 AM - 2:00 PM
It is important to note these hours, especially the limited weekend operation. Holiday hours may also vary, with specific timings for Christmas Eve, New Year's Eve, Labor Day, and Black Friday, while the branch typically closes on Christmas Day, New Year's Day, and Thanksgiving. Always confirm the most current operating hours directly with the Santa Fe Springs branch or through the Avis website, especially if you have a reservation close to closing times or on public holidays, to avoid any potential inconvenience.
Avis Car Rental generally provides a comprehensive suite of services designed to meet a wide range of customer needs. For the Santa Fe Springs location, these typically include:
- Diverse Vehicle Fleet: Avis offers a broad selection of vehicles to suit various travel purposes and preferences. This typically includes:
- Economy and Compact Cars (e.g., Kia Rio, Kia Soul): Ideal for fuel efficiency and city driving.
- Intermediate and Standard Sedans (e.g., Toyota Corolla, Volkswagen Jetta): Comfortable for daily commutes and longer drives.
- Full-Size and Premium Cars (e.g., Toyota Camry, Toyota Crown): Offering more space and enhanced comfort.
- SUVs (e.g., Toyota RAV4, Ford Edge, Jeep Grand Cherokee L, Chevrolet Suburban): Ranging from intermediate to premium, suitable for families, outdoor adventures, or those needing more cargo space.
- Minivans (e.g., Chrysler Pacifica): Perfect for larger families or groups.
- Convertibles (e.g., Ford Mustang Convertible): For those looking to enjoy the California sunshine.
- Passenger Vans (e.g., Ford Transit 12-Passenger Van): For larger groups needing significant seating capacity.
- Short-Term and Long-Term Rentals: Whether you need a car for just one day, a weekend, a week, or a monthly rental, Avis accommodates various rental durations, offering flexibility for both quick trips and extended needs.
- One-Way Rentals: For travelers planning to pick up a car in Santa Fe Springs and drop it off at a different Avis location within California or across the U.S., one-way rental options are generally available, providing convenience for diverse travel itineraries.
- Avis Preferred Program: A loyalty program that offers expedited service, allowing members to skip the counter and proceed directly to their vehicle at participating locations. Other benefits can include vehicle upgrades and opportunities to earn free rental days.
- Additional Equipment Rentals: Customers can typically add extras such as GPS navigation systems, child safety seats (infant, toddler, and booster seats), and potentially roadside assistance plans, though availability and fees may apply.
- Insurance and Protection Options: Avis offers various protection plans, including Collision Damage Waiver (CDW), Personal Accident Insurance (PAI), and Supplemental Liability Insurance (SLI), to provide renters with peace of mind. It is always recommended to review your personal auto insurance policy and credit card benefits before purchasing additional coverage.
- Free Pick-up Service: The Santa Fe Springs location, like many Avis neighborhood branches, offers a free pick-up service. Customers should call the rental location directly at the provided phone number to arrange this service.
While Avis as a brand offers a range of features, specific highlights for the Santa Fe Springs location, considering local user experiences, include:
- Local Convenience: The branch's location in Santa Fe Springs, off a major boulevard and near a freeway, makes it a convenient choice for residents of the surrounding cities in Los Angeles County, avoiding the need to travel to busier airport locations for a rental. This accessibility saves valuable time for locals.
- Diverse Fleet Selection: The wide array of vehicle types ensures that customers can almost always find a car that suits their specific needs, whether it's a compact car for short errands or an SUV for a family trip to the mountains or coast.
- Avis Preferred Program Benefits: For frequent renters, enrolling in Avis Preferred can significantly streamline the rental process, reducing wait times at the counter and offering benefits like upgrades, which can enhance the overall experience.
- Corporate Support: Avis's corporate customer service, as indicated by the review where fees were waived after contacting the corporate office due to issues with this specific office, suggests that there is a system in place to address significant customer concerns. This can provide a level of reassurance for renters.
It is important for local users to be aware of certain aspects highlighted by customer reviews for this specific location. Issues related to unprofessional staff conduct, discrepancies in vehicle condition upon return, and unjustified cleaning fees have been reported. While the corporate office has reportedly addressed these specific complaints, proactive steps from renters, such as thoroughly documenting the vehicle's condition with photos or videos before and after rental, and confirming all charges verbally and in writing, can help prevent or resolve such issues. Furthermore, verifying operational hours, especially if relying on third-party apps, is crucial for a smooth pick-up experience.
For inquiries, reservations, or any direct assistance regarding the Avis Car Rental branch in Santa Fe Springs, you can use the following contact details:
Address: 13770 Firestone Boulevard, Alondra Blvd At, Santa Fe Springs, CA 90670, USA
Phone: (562) 802-3087
Mobile Phone: +1 562-802-3087
Calling the branch directly is always recommended to confirm specific details like vehicle availability, current rates, and to clarify any policies, especially those related to pick-up services or potential charges.
For residents of Santa Fe Springs and the broader Southern California region, the Avis Car Rental location at 13770 Firestone Boulevard offers a practical and accessible option for their car rental needs. In a state where personal mobility is paramount for daily life and leisure, having a local branch of a major rental company can be incredibly beneficial.
The key suitability for locals lies in its strategic location, providing easy access from various parts of Los Angeles County via major roads and freeways. This eliminates the often-stressful journey to larger, more distant airport rental hubs, saving both time and fuel. The diverse fleet ensures that whether a local needs an economical car for short errands, a spacious SUV for a family outing to the California mountains or beaches, or a premium vehicle for a special occasion, Avis likely has a suitable option.
Furthermore, the availability of services like the Avis Preferred program can streamline the rental process, offering efficiency that busy Californians appreciate. While some customer experiences have highlighted the importance of diligence regarding billing and staff interactions, the presence of a corporate customer service avenue for resolving significant issues provides a layer of reassurance. For those who are proactive in confirming details and documenting the vehicle's condition, this Avis branch can serve as a convenient and reliable partner for all their temporary transportation needs within California and beyond. It empowers locals with the flexibility and freedom to navigate their demanding schedules and enjoy the abundant opportunities for exploration that the Golden State offers.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
13770 Firestone Boulevard, Alondra Blvd At, Santa Fe Springs, CA 90670, USA
Avis Car Rental Reviews
cleaningdrivepricesnamesystemsmokingtanktelephonefeepickup
★ 5★ 4★ 3★ 2★ 1I was unable to pick up my reservation rearrange my whole day including missing work. I had to call and the phone representative said she was able to process everything and I shouldn’t have had any issues in the store. Now I have to pick it up at a different location to avoid her (agent). Please don’t go to this Avis the person working here does not need to work with people if she is not a people person. She said her name was Miriam but had no name tag.
Jul 09, 2025 · Teresa DiazWe rented a vehicle here last week for a one day rental. Not only was the staff highly unprofessional. They decided to charge us a $450 cleaning fee. They had a piece of paper taped to the dashboard about the cleaning fees. So, we made sure to run the vehicle through the car wash and vacuum prior to return. Here is a picture of the "dirt" interior in which they are trying to warrant a $450 charge.No animals were near the vehicle, nor was there any smoking.Do not rent a vehicle at this location.Edit*After calling their corporate office, all fees were waived. The customer service representative stated that they have been having issues with this specific office.
Mar 25, 2025 · Jayce GuillenHave been renting vehicles from this location for years. Just picked up a car that I prepaid for a week. While waiting a person returns a car. The representative then gives me the car--without washing or cleaning the vehicle. I did see an attendant drive the vehicle to the back and then back to the front. The vehicle had bird poop on the hood. When I asked to have it cleaned he states "The vehicle is clean to our standards." Also stated, if I rented an high end car, then maybe it would be washed! I guess it's too much to expect a clean car when you rent from this location! (Firestone, Santa Fe Springs)
May 24, 2025 · Lydia De MelloSTAY AWAY!!! If I could put ZERO stars I would!! Picked up rental car, opened the sunglasses holder & out fell a baggie of coke, fentanyl or meth, returned to location, female agent said there's nothing they could do about it that they don't deep clean rental cars so there's nothing they or corporate will do about it, so rude & unprofessional. We have 3 small children imagine if they would've found it, or worse we would've gotten pulled over what then?! Avis telephone didn't help either no one seems to understand or care the severity of this we do not know how everyone is so nonchalant about it. They didnt offer to give us another car because god forbid more drugs are hidden somewhere else in the current vehicle. Avis telephone said to go to another Avis & exchange the car BUT I told them it was Memorial weekend and there may not be anymore rentals left. Well it's true NONE of the stores near us had any cars left. This entire experience has left us in shock of how everyone has been so dismissive regarding this situation. We trusted Avis & thought our family would be safe when we rent a car from them and not have to wonder if we are going to have to inspect each car from drugs from now on.
May 25, 2025 · Vanessa G.Great renting experience from this location. Fast and friendly representatives. Car was clean and smell free. Love that they enforce a non smoking, vehicle overall cleanliness standards, and no pets rule upon return because some people are very dirty. Very appreciative of this effort.
Mar 09, 2025 · Robert Z
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