Avis Car Rental Photos

Avis Car Rental Introduce
For residents and visitors in Maryland, having a reliable car rental option is often essential for navigating our diverse state, whether it's for daily commutes, weekend getaways, or managing transportation while your personal vehicle is unavailable. Avis Car Rental, a globally recognized name in the industry, has a local presence in Lanham, MD, aiming to provide convenient vehicle solutions for the community. This article will delve into what you can expect from Avis Car Rental at its Lanham location, offering insights into its services, features, and overall suitability for local users.
Avis Car Rental has built a reputation over decades as a leading provider of rental vehicles, offering a wide array of cars to suit various needs and preferences. Their Lanham branch, like other Avis locations, is part of a broader network committed to facilitating personal and business travel. For Marylanders, this means accessing a national brand's resources right here in our backyard, offering a blend of familiar service and local convenience.
Customer experiences at any location can vary, and the Avis Car Rental branch at 8817 Annapolis Rd in Lanham is no exception. While some customers have reported challenges, particularly regarding vehicle availability for specific bookings or initial interactions, it's also clear that positive experiences are not uncommon. One review specifically highlights "Mrs. Fransiel" for her "absolutely amazing" professional mannerisms and helpfulness during pickup, with another "young lady" providing "excellent care" during drop-off, leading to "complete satisfaction." This indicates that while consistency can be a factor, dedicated staff members are working to deliver positive experiences for the local community. Understanding these nuances helps local users set realistic expectations and appreciate the efforts of individual team members.
The Avis Car Rental branch in Lanham, MD, is strategically located at 8817 Annapolis Rd, Lanham, MD 20706, USA. This address places it within the Lanham Crossings Shopping Center, making it a prominent and easily identifiable location for anyone in the area. Its position on Annapolis Road (Route 450) ensures good accessibility for individuals traveling from various parts of Prince George's County and beyond.
For Maryland locals, the convenience of this location is a significant advantage. It's situated near other businesses and amenities, allowing for combined errands or easy access. The branch provides a pick-up service for customers; to utilize this, renters are advised to call the location directly using the provided phone number on their reservation confirmation. Avis is located in the same shopping center as Red Lobster, towards the top of the hill near West Marine, making it simple to find. This accessibility makes it a practical choice for those seeking a rental car without having to travel far from their homes or workplaces in the greater Lanham area. The ability to easily reach the branch contributes to a more streamlined and less stressful rental experience for the local community.
Avis Car Rental, including its Lanham location, offers a comprehensive suite of services designed to meet a wide range of rental needs for both leisure and business travelers. These services are typical of a major car rental provider and aim to provide flexibility and convenience:
Diverse Vehicle Fleet: Customers can choose from a wide selection of vehicles, including economy cars for budget-conscious travel, compact cars, standard and full-size sedans, various sizes of SUVs (compact, standard, full-size, and premium), minivans for larger groups or families, luxury vehicles, convertibles, and even trucks or vans. This variety ensures that specific travel needs, from fuel efficiency to cargo space or luxury, can be met.
Short-Term and Long-Term Rentals: Avis accommodates both short-duration rentals (daily, weekly) and extended rentals (monthly), offering flexibility for different personal and business requirements.
Online Reservation and Management: Customers can easily browse vehicle availability, compare prices, make reservations, and manage their bookings online through the Avis website or mobile app, providing a convenient and efficient planning process.
Optional Add-ons: Various optional services are available to enhance the rental experience, such as GPS navigation systems, child safety seats, roadside assistance, and different fuel options (e.g., pre-paid fuel or return-full policy).
Protection and Coverage Options: Avis offers various protection plans and coverage options (e.g., Loss Damage Waiver, Supplemental Liability Insurance) to provide peace of mind in case of unexpected events during the rental period.
Avis Preferred Program: For frequent renters, the Avis Preferred loyalty program allows members to skip the counter, earn points, and receive benefits like vehicle upgrades and free rental days.
Corporate Rentals: Avis provides tailored solutions for businesses, including corporate rates and programs for companies needing regular car rentals for their employees.
Pick-up Service: As mentioned, the Lanham branch offers a free pick-up service for customers, enhancing convenience by transporting them to the rental location.
Avis Car Rental's Lanham location, as part of the wider Avis network, boasts several features and highlights that are designed to appeal to renters in Maryland:
Brand Recognition and Trust: As a globally recognized brand, Avis often instills a sense of trust and reliability, backed by established processes and a large fleet. This can be reassuring for customers accustomed to a consistent standard of service.
Diverse and Maintained Fleet: Avis regularly adds new vehicles to its fleet and meticulously maintains existing ones, ensuring that renters have access to modern, well-functioning, and clean cars. The variety of vehicle types means customers can almost always find a car that suits their specific needs, from compact for city driving to SUVs for family trips.
Customer Service at Its Best: While experiences can vary, the positive feedback about specific staff members like "Mrs. Fransiel" highlights the potential for excellent, professional, and helpful customer service at this location. Such interactions can significantly enhance the overall rental experience and build customer loyalty.
Online Convenience: The robust online booking system and mobile app allow for seamless reservations, modifications, and access to account information, catering to the modern renter's need for digital convenience.
Loyalty Program Benefits: The Avis Preferred program offers tangible benefits for frequent renters, including faster service and rewards, which adds significant value for loyal customers.
Corporate Location: The Lanham branch is listed as a "Corporate" location, which often implies adherence to higher operational standards and potentially a broader range of available vehicles compared to franchise locations.
Operational Hours: The branch maintains consistent operating hours (e.g., Mon-Thu 7:30 AM - 6:00 PM; Fri 7:30 AM - 7:00 PM; Sat 8:00 AM - 3:00 PM; Sun 9:00 AM - 2:00 PM), providing ample time for pickups and drop-offs during the week and on weekends, accommodating various schedules.
For those in Maryland looking to rent a car or inquire about services at the Lanham location, Avis Car Rental can be reached directly using the following contact details:
Address: 8817 Annapolis Rd, Lanham, MD 20706, USA
Phone: (301) 429-8716
Mobile Phone: +1 301-429-8716
For the residents of Maryland, particularly those in the Lanham area, Avis Car Rental at 8817 Annapolis Rd stands as a viable option for meeting diverse transportation needs. Its global brand recognition provides a sense of assurance regarding vehicle quality and operational standards, while its local presence offers the convenience of accessibility within our community. Whether you need a vehicle for a short trip, a longer family vacation, or as a temporary replacement, Avis provides a wide variety of cars to suit different budgets and preferences.
While individual experiences can vary, the potential for exceptional customer service, as highlighted by positive customer reviews, indicates a commitment to delivering a satisfactory rental experience. The benefits of the Avis Preferred program for frequent renters, along with accessible online booking tools, further enhance its appeal to tech-savvy and loyalty-driven customers. For Maryland locals seeking a major car rental provider with a strong local footprint, a diverse fleet, and the potential for excellent service from dedicated staff members, Avis Car Rental in Lanham offers a convenient and comprehensive solution for staying mobile across our great state.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
8817 Annapolis Rd, Lanham, MD 20706, USA
Avis Car Rental Reviews
pricedrivecontractone personcallpeople
★ 5★ 4★ 3★ 2★ 1Terrible service. Staff ignored customers and barely spoke English except black dude. I had a confirmed Uber rental, but they said they had none. Totally unprofessional — don’t waste your time here. Other Avis locations are much better.
Jun 12, 2025 · Jonny WilliamsI had the pleasure of picking up my rental with Mrs. Fransiel. She was absolutely amazing. Her professional mannerisms and helpfulness alone makes me want to return. Drop off experience with the other young lady took excellent care of me as well. Complete satisfaction!
Jul 11, 2024 · Leslie RecabarrenThe people are very nice and friendly, however, the cars do not appear to be properly maintained. The windows and mirrors are always filthy to the point that you can never see out of them. They can be short-staffed staff at times. Just be mindful that the person who works the register is the same person who gets your car and cleans it at the time of pickup, which causes delays.
Feb 20, 2024 · latise murrayCars are never ready, they say they're going to disinfect the cars but I have found a face mask and tissue and other trash between the seats. One of the cars was not even safe to drive. Most recent I booked a reservation at least 3 weeks in advance. I received no call about them not having any cars. I wasted and hour and a half of my time there because I was told for sure I was getting a car. The manager has a smart mouth. ALWAYS, says it's out of his control. He laughed at me when I told him I deserved compensation because the car was shaking badly everytime I breaked. My trip was horrible because of it. I did receive compensation when I contacted Avis customer service. The other staff have been nice. What is the point of a reservation? You knew you reserved more vehicles than you had available. This location needs better management, mores cars, and more people working there. Sad to say this is what you get in the hood. The only reason I go to this place is because the location is convenient for me. I really hope this feedback is considered. Need to do better.
Dec 25, 2022 · Patricia SerranoI've got time today. Over 10 years I have tried this location always hoping for better - its only been 3 times. They never have cars but they always take the reservation WHY. It looks like Fraudulent practices and violation of consumer rights. This time they quoted one price online, tell you about the deposit in person, then charge your card an extra 100 bucks ensuring you the its the agreed upon price. They had 10 ppl waiting for cars, one booked 2 weeks before; at 5:45 when they close at 6.The lady doesn't care, just we don't have any cars, sorry. What is the point of placing my card number on the online reservation? I also called to confirm everything and the local number kicked me to corporate where they too confirmed my reservation. The franchise owners of this location is not honoring their own Corporate contract. I'm reporting Avis and Budget at this particular location, to state and federal consumer affairs.
Aug 18, 2023 · Narlyia Sterling
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