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Avis Car Rental in Buford, GA: Your North Georgia Mobility Partner
When residents across Gwinnett County and North Georgia need dependable, quality transportation, a trusted name in the industry is often the first call. For those in and around the Buford area, the local Avis Car Rental office provides essential services, offering a comprehensive fleet that caters to a variety of needs, whether you're a local needing a temporary replacement vehicle, a business traveler in town, or a family planning a weekend trip to Lake Lanier or Atlanta.
This location acts as a key component of the local transportation infrastructure, specializing not only in standard car rental agency services but also as a dedicated van rental agency. This dual focus ensures that they can assist customers looking for everything from a fuel-efficient compact car for a city commute to a spacious passenger van for group travel or family excursions. With a commitment to customer convenience and a professionally managed fleet, this Avis location aims to be a reliable choice for the community.
Location and Accessibility for Georgia Customers
The Avis Car Rental office is conveniently situated in the heart of Buford, Georgia, making it easily accessible for customers driving from Flowery Branch, Suwanee, or Lawrenceville, and those utilizing the major roadways in the area. The location’s precise address is 1935 Buford Mill Dr, Buford, GA 30519, USA. Being positioned near key local centers of commerce and residential areas, it allows for quick pick-ups and returns without the deep-city traffic of Atlanta proper. You can find the office located within the Mill Creek Crossing Shopping Center on Buford Mill Drive, close to a variety of local landmarks and major intersections. For those navigating to the branch, the general directions often place it easily reachable from Interstate 85 or the Buford Highway (US-20).
A significant commitment to serving all members of the Georgia community is evident through the location’s dedicated accessibility features. Specifically, for customers who require mobility assistance, the branch includes a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring a smoother and more comfortable experience from arrival to vehicle pick-up. This thoughtful planning reflects a professional commitment to comprehensive customer service.
Services Offered
As a full-service car and van rental agency, the Buford Avis location offers numerous essential services designed to meet diverse customer requirements. Whether your rental is for a day, a week, or longer, the staff is equipped to handle standard and specialized requests. The services available at this location typically include:
- Car Rental Services: Offering a wide selection of passenger vehicles, from economy and compact cars suitable for everyday use and gas savings, to full-size sedans for comfort on longer Georgia drives, and even premium or luxury options for special occasions or business travel.
- Van Rental Services: Dedicated van rentals, including minivans (for up to seven passengers) perfect for family trips to places like Margaritaville at Lanier Islands, and potentially larger passenger vans to accommodate bigger groups heading to destinations across North Georgia or out-of-state.
- SUV Rentals: Providing a range of sport utility vehicles, from intermediate to full-size models, ideal for carrying extra luggage, equipment for outdoor activities at Little Mulberry Park or Buford Dam Park, or simply offering a comfortable, elevated ride.
- One-Way Rentals: The flexibility to pick up a vehicle in Buford and drop it off at another participating Avis location, which is especially useful for travelers and business people moving across the state or the country.
- Optional Rental Add-ons: Customers can often rent optional equipment such as GPS navigation systems to navigate Georgia's backroads, or add coverage options like Extended Roadside Assistance for peace of mind while traveling.
- Free Pick-Up Service: Many non-airport Avis locations, including this one, offer a free pick-up service, allowing customers to call the branch directly to arrange transportation from a nearby location to the rental office (subject to specific policies on distance and hours).
Features and Highlights
This Avis Car Rental location distinguishes itself through specific features and policies that enhance the overall rental experience for local Georgia users:
- Active Military Discounts: A notable highlight is the provision of an Active military discount, offering a tangible benefit to the dedicated service members and their families in the community.
- Accessible Facilities: The commitment to inclusivity is a key feature, evidenced by the availability of a Wheelchair accessible entrance and Wheelchair accessible parking lot, providing convenience for all customers.
- Multiple Payment Options: For ease of transaction, the location accepts a variety of payment methods, including major Credit cards, Debit cards, and the modern convenience of NFC mobile payments.
- Professional, Customer-Focused Staff: While inventory and operational challenges can occur across the industry, the branch has been noted in customer feedback for exceptional individual staff members. Employees, like the highly-praised Amanda, are credited with providing "professionalism, attention to detail, and customer care," going above and beyond to ensure a seamless and transparent rental process, which is a significant highlight for repeat customers.
- Broad Vehicle Selection: Catering to nearly all rental needs, the fleet often includes popular options like standard cars for daily commutes, minivans for passenger capacity, and SUVs for versatility, ensuring renters can find the right vehicle for a weekend getaway or an extended business stay in the Peach State.
Contact Information
For residents and visitors in the Buford area looking to book a rental, inquire about vehicle availability, or confirm a reservation, here is the direct contact information for the branch:
- Address: 1935 Buford Mill Dr, Buford, GA 30519, USA
- Phone: (770) 945-1840
What is Worth Choosing Avis Car Rental in Buford
Choosing Avis Car Rental in Buford, GA, is a practical decision for many local residents and travelers, thanks to a combination of convenience, professional services, and specific community benefits. While the industry inevitably faces challenges with inventory management, especially in high-demand periods (as sometimes reflected in customer feedback regarding vehicle type availability), the overall value proposition remains strong.
The location's specialization as both a car rental agency and a van rental agency means a greater likelihood of finding the right-sized vehicle for your specific need—be it a small sedan for navigating Atlanta traffic or a larger van for a group outing. The readily available Active military discounts are a commendable benefit that shows appreciation for the region’s military community.
Moreover, the commitment to accessibility, offering a wheelchair accessible entrance and parking, makes this a welcoming and efficient choice for all members of the Gwinnett County community. When considering a rental in North Georgia, the Buford branch provides a reliable, established service with a focus on professional care and practical, diverse vehicle options to get you on the road quickly and confidently.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
1935 Buford Mill Dr, Buford, GA 30519, USA
Avis Car Rental Reviews
pick upSUVcallpaydeskmorningnamevacationminivandoor
★ 5★ 4★ 3★ 2★ 1I typically don’t leave reviews, but after witnessing some recent unfair comments, I felt compelled to share my experience.During my visit to Avis, I had the pleasure of being assisted by Amanda, and I can confidently say she is an indispensable asset to the team. From the moment I walked in, she demonstrated a level of professionalism, attention to detail, and customer care that is increasingly rare in this industry.Amanda is not only highly knowledgeable about the rental process and policies, but she also approaches each interaction with precision and efficiency. Even while managing a high volume of clients and operational demands, she remained composed, organized, and solution-focused. Her ability to multitask without sacrificing quality of service is genuinely impressive.What stood out most was her dedication—Amanda doesn’t just do the job, she owns it. She advocated for what was best for me as a customer, anticipated questions before I asked, and ensured every aspect of the process was transparent and seamless. You can tell she takes immense pride in her work and holds herself to a standard that reflects positively on the Avis brand.It’s unfortunate that hard work sometimes goes unrecognized, but Amanda deserves the highest recognition. She exemplifies what true customer service should look like. Because of her, I would gladly return to Avis and recommend it with confidence.
Jul 22, 2025 · CaraI booked a car through the Uber program on Tuesday 4.22 I arrived on time and was informed they only had electric cars. There were no other options. Even though Uber sent me a voucher to pay for the Uber ride to this location, in the app it wouldn't take it. I arrived and was told they didn't have what I reserved. No gas vehicles only electric. As a ride share driver electric wasn't what I needed. I declined and had to pay for an Uber back home. On Wednesday 4.23 I made another reservation at the location on Peachtree Industrial. The Uber voucher didn't work for that location either. Luckily, I was able to get a ride to the PIB location. When I walked in the door, the person behind the counter stated I needed to check my messages because they had to cancel my reservation because they didn't have any cars. I had not received any messages stating my reservation was canceled. So I've wasted two days trying to get a car to use for Uber due to an accident and my car being totaled. A huge disappointment with the customer service at both locations. My next option is to rent from Hertz. Hopefully, they have vehicles and better service. I can't recommend Avis, even though I have been a preferred customer for a long time. They need to adjust the inventory at these locations. Clearly, there is a demand to rent these cars, but it seems to me for Avis, this program with Uber is not something they care about. It seemed that it was a hassle for them. At both locations.Save yourself the headache of wasting time and money trying to get a rental at these two locations.Hertz looks to be a better option.
Apr 24, 2025 · BlueFin ResearchThe customer service is not just uncaring, it’s apathetic, they just don’t care. I had a reservation for a car that wasn’t on site - it happens. When the agent, who showed up late to open the office, was supposed to be swapping the reservation to another vehicle, they instead canceled the reservation and then said call Avis and see if they can help. I wasn’t rude to agent, called the main reservation number and hoped to never have to use Avis again.
Aug 17, 2025 · Shohn TannerI really want to give them zero!Please do not rent the car from here!Even you have already made the full payment online, they still cannot guarantee the availability of a car. On the day of vehicle pickup, they will inform you that there is no car available for you. This is simply absurd. The staff at this store behave rudely and do not consider the inconvenience this situation may cause to customers or the significant economic losses it may incur. They may think it's no big deal. The customer service acts as all these issues are the customer's fault and have nothing to do with them. Customers are expected to solve their own problems, and they simply inform you that there is no car available, that’s it!Please do not waste your time, money, and let it affect your mood!
Jul 16, 2025 · Z ZZCancelled our reservation the night before we are leaving. Stated the mini van we ordered was recalled and they offered NOTHING as a replacement except a smaller vehicle for more money. Had to scramble to get another comparable vehicle. Thankfully Enterprise saved the day. Will never use Avis again.
Jul 11, 2025 · linda stuart
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