Avis Car Rental Photos

Avis Car Rental Introduce
Whether you're planning a trip through the beautiful Smoky Mountains, hosting out-of-town family for a University of Tennessee game, or simply need a temporary vehicle while yours is in the shop, having access to a reliable, local car rental service in Knoxville, Tennessee, is essential. The Avis Car Rental branch located on Centerline Drive serves as a key local resource for all your vehicle needs, offering a blend of professional, friendly service and a diverse fleet. This established car and van rental agency is committed to making your rental experience as smooth and convenient as possible right here in East Tennessee.
As a well-known name in the industry, this local Avis branch upholds a standard of quality and customer care that Tennessee residents expect. From daily rentals to longer-term solutions, they are ready to put you behind the wheel of a clean, well-maintained vehicle that fits your specific needs.
We understand that for local users, convenience and trusted service are paramount. One customer noted that the Centerline Drive location “Has always been good to me very helpful, polite, very friendly especially the woman at front desk and I would recommend this on to anyone!” This highlights the commitment of the team to providing a positive, personalized experience for the Knoxville community.
Finding the right car rental doesn't need to be a complicated process. The Avis Car Rental on Centerline Drive is strategically positioned to be accessible for residents across the Knoxville area. Located within the East Town Crossing Shopping Center, the office is conveniently situated near the corner of S Mall Rd and Centerline Dr. This neighborhood location offers an alternative to airport rentals, often making pickup and drop-off easier for local users who prefer to deal with a branch closer to home or work.
For drivers relying on major city routes, its proximity to main thoroughfares in the Knoxville area ensures you can quickly get on the road, whether you're heading downtown or out to the greater East Tennessee region. While it’s always wise to confirm the exact process, the general location near a major shopping center provides clear signage and easy access.
Accessibility is a key priority at this location. We are pleased to note that this branch is designed to accommodate all customers, featuring both a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring a comfortable experience for everyone in the community.
Avis Car Rental on Centerline Drive is more than just a car lot; it's a full-service rental agency equipped to handle a variety of personal and commercial transportation needs. The range of services and vehicle types are tailored to meet the diverse demands of the Tennessee community.
Here are some of the key services and vehicle types available:
- Diverse Fleet Selection: As both a Car rental agency and a Van rental agency, the inventory typically includes everything from economical compact cars for city driving, comfortable sedans and full-size vehicles for family trips, SUVs for exploring the mountainous terrain, and essential Passenger Vans (like 12- or 15-passenger models) for group transportation needs.
- Short-Term and Long-Term Rentals: Catering to needs from a single day rental for local errands to weekly or even monthly rentals for extended projects or vacation periods.
- One-Way Rentals: Options are often available for customers needing to pick up a vehicle in Knoxville and drop it off at a different location (terms and availability may vary and should be confirmed at booking).
- Fuel Plan Options: Customers can often choose from various fuel services, such as paying in advance for a full tank or simply purchasing a full tank just before return, to simplify the process.
- Optional Add-ons: Available rental options commonly include features like GPS navigation systems, Extended Roadside Assistance for peace of mind, and satellite radio (e.g., SiriusXM®) for entertainment on longer drives through Tennessee.
- Avis Preferred Program: Frequent renters can enroll in the Avis Preferred loyalty program to enjoy exclusive benefits such as skipping the counter, express checkout, and earning points towards future rentals and upgrades.
The Avis Car Rental experience on Centerline Drive is enhanced by a set of customer-focused features and operational highlights designed to add value and convenience to your rental.
- Active Military Discounts: A significant highlight is the offering of Active military discounts, a meaningful way to thank those who serve our country. Military members are encouraged to inquire about special rates and deals.
- Commitment to Accessibility: The facility ensures ease of use for all patrons with a dedicated Wheelchair accessible entrance and Wheelchair accessible parking lot.
- Flexible Payment Options: Making the rental transaction easy and convenient, the agency accepts major Credit cards and Debit cards, along with modern NFC mobile payments.
- Best Rate Guarantee: Avis often backs its rates with a 'Best Rate Guarantee,' ensuring you feel confident you are receiving competitive pricing when booking directly.
- Reservation Management via App: Customers can typically book, modify, and manage their reservations easily through the Avis App, allowing for greater control and a streamlined pickup process, which can be particularly useful for a quick local rental.
- Customer-Cited Friendly Staff: Real customer feedback highlights the very helpful, polite, and friendly staff, specifically at the front desk, which speaks volumes about the local team's dedication to service.
For reservations, inquiries, or to confirm details for your specific pickup, here is the essential contact information for the Knoxville Centerline Drive location:
- Address: 4742 Centerline Dr, Knoxville, TN 37917, USA
- Phone: (865) 544-5815
- Mobile Phone (International Format): +1 865-544-5815
- Note: A customer review strongly advises, “Make sure you call before you pick up your car even if you have a reservation.” We recommend following this advice to confirm vehicle availability and reservation details, especially during peak travel seasons in Tennessee.
Choosing the right car rental provider in Knoxville is about more than just the lowest price; it's about reliability, convenience, and excellent service. The Avis Car Rental location on Centerline Drive stands out for several compelling reasons that directly benefit the local Tennessee user.
Firstly, the combination of a diverse fleet, encompassing both standard cars and vans, makes it a one-stop shop for nearly any transportation scenario, from a personal weekend getaway to large group transport. Secondly, the customer-centered features are noteworthy. The explicit provision of active military discounts shows a commitment to the community, while the confirmed wheelchair accessible entrance and parking lot ensure inclusivity for all residents and visitors.
The operational convenience of accepting various payment types, including modern NFC mobile payments, streamlines the checkout process, saving you valuable time. Moreover, the anecdotal evidence of the staff's professionalism and friendliness, as highlighted in local reviews, suggests a positive, low-stress rental experience. While one customer wisely advised calling ahead to confirm reservations, this simply underscores the importance of clear communication, which the Centerline Drive team is set up to provide.
For Tennessee locals and visitors alike seeking a professional, reliable, and accessible car or van rental service in the Knoxville region, Avis Car Rental at 4742 Centerline Dr offers a trusted solution backed by a global brand's resources and a local team's dedication to quality service. It's a solid choice for navigating the diverse needs of life and travel in East Tennessee.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
4742 Centerline Dr, Knoxville, TN 37917, USA
Avis Car Rental Reviews
pricedeskcredit checkprepaidpickupfeedrive
★ 5★ 4★ 3★ 2★ 1The one on centerline dr. Has always been good to me very helpful,polite,very friendly especially the woman at front desk and I would recommend this on to anyone!
Jul 27, 2025 · Marcus DuncanMake sure you call before you pick up your car even if you have a reservation. Lesson learned the hard way
Aug 14, 2025 · Ya VonPrepaid a week in advance for a week long rental. Went to pick up the rental and was told there was an additional security deposit of $250. Was asked for my debit card to charge the $250, and a credit check for a score above 590. I don't do credit cards, haven't for 20 years so I don't really have a score. The kind, young, embarrassed attendants looked like deer in the headlights. I am greatly irritated and now have no car for a required trip. When I called the 1-800 reservations line, it will take a week to refund my prepaid funds. Wish I had read the reviews on this point, because it is not clearly stated when they give you an option to make the reservation and prepay with debit card. Shame on you Avis! You were recommended for your convenience of pickup location and reasonable prices from someone who uses you across the country. I will be sharing my experience with them and will not be returning myself for any future rental needs.
Apr 15, 2023 · DawnRented a car. I told the associate I was driving to Tennessee and dropping off in TN. So a 1 way trip. The associate put the trip as a return back to Lagrange, GA. When I went to return the car, I was informed by the owner of the chain store that it was a round trip and to return it would be a $300 fee. So they were going to charge me a $300 fee for their mistake. I called their customer service and had it changed...No issue on their end to change it.....it was a $75 difference for for a one way rental.The owner NEVER offered avis customer service as a solution. He was trying to bully me for $300. Shady as hell and what a **** treatment. You don't charge huge fees for mistakes made by the company.
Jan 08, 2024 · Katie KI had a previous experience with making a reservation and I canceled it and the refund took 3 weeks after I was told 3 days. The csr manager gave me a free 3 day rental which I tried to use numerous times. I made a reservation, was given a confirmation number which usually means you have a confirmed reservation, but not in this case and even went to the airport to pick up the car and was told they had no cars for the class I was requesting so had to cancel my reservation. Then the Avis app kept telling me no car class available with the coupon then finally I had a reservations agent make me one. When I went to pick up the car they told me they had no car except for a dirty car and had no one there to clean it. They said it was a larger car class but that they wouldn't charge me an upgrade fee. It was dirty so I cleaned the windshield my self and took it to the car wash to get the mud off the bottom and wheel areas because it had been raining and it was dirty. When I returned the car at 1255 pm that Sunday the agency was already closed so I called and was told by a supervisor, Bernard it would be okay to return it on Monday and I wouldn't be charged. So I brought it back and explained to the guy what the supervisor had said and he said okay and wasn't even gonna tell me I was charged, just tried to sneak it in on me, but when I got the receipt I was in fact charged and had to go through the whole process over again in explaining why I should get a refund and all. So I am being as specific as possible as you requested. Any more questions please do not hesitate to call me.
Nov 30, 2021 · Johnny Lamb
More Car Rental Near Me

4411 Clinton Hwy, Knoxville, TN 37912, USA

5535 Clinton Highway (at, Merchant Dr, Knoxville, TN 37912, USA

5535 Clinton Highway, Merchant Dr At, Knoxville, TN 37912, USA

6285 Clinton Hwy, Knoxville, TN 37912, USA

6339 Clinton Hwy, Knoxville, TN 37912, USA

blks W of West Town Mall, 8014 Kingston Pike #2, Knoxville, TN 37919, USA

blks W of West Town Mall, 8014 Kingston Pike #2, Knoxville, TN 37919, USA

8314 Kingston Pike, Knoxville, TN 37919, USA

201 N Seven Oaks Dr, Knoxville, TN 37922, USA

3083 Alcoa Hwy, Alcoa, TN 37701, USA

9616 Parkside Dr, Knoxville, TN 37922, USA

10131 Parkside Dr, Knoxville, TN 37922, USA
Categories
Top Visited Sites






Must-Read Drive Smart Posts
Top Car Rental Searches
Trending Drive Smart Posts





