Avis Car Rental Photos





Avis Car Rental Introduce
For residents and visitors navigating the vibrant and planned community of Columbia, Maryland, access to convenient and reliable transportation is often a key aspect of daily life and travel. Whether you're exploring the local attractions like Lake Elkhorn Park, commuting to work, attending an event at Merriweather Post Pavilion, or simply need a temporary vehicle while yours is being serviced, car rental services offer a flexible solution. In Columbia, Avis Car Rental, located in the Village Center, aims to provide such essential services to the local community.
Avis is a globally recognized brand in the car rental industry, known for its extensive network and diverse fleet of vehicles. The Columbia branch at 7290 Cradlerock Way strives to deliver on the brand's promise of providing quality transportation solutions. While customer experiences can vary, as with any service provider, this location aims to offer a range of vehicles and services to assist individuals and families with their transportation requirements, helping Marylanders navigate their daily routines and adventures with greater ease.
The Avis Car Rental branch in Columbia is conveniently located at Village Center, 7290 Cradlerock Way, Columbia, MD 21045, USA. This address places it within the Owen Brown Village Shopping Center, a local hub that is generally accessible for residents in the immediate and surrounding Columbia areas. Cradlerock Way connects directly off Broken Land Parkway, a major east-west road that runs through the center of Columbia.
Columbia, situated in Howard County, offers excellent connectivity to major metropolitan areas and highways. Broken Land Parkway connects to other significant roads like Columbia Pike (Route 29), a major north-south route linking Columbia to other parts of Maryland and Washington D.C. The proximity to these main arteries makes this Avis branch a practical pick-up point for those living or working within Columbia, as well as those coming from nearby towns like Ellicott City, Clarksville, or Fulton. For travelers, Baltimore/Washington International Thurgood Marshall Airport (BWI) is the closest major airport, and while the Avis branch is not directly at the airport, it's a relatively short drive away. For those utilizing local transportation, bus routes serving the Village Center may provide connections, offering a degree of accessibility for various modes of travel to and from the rental office.
- Extensive Vehicle Fleet: Avis typically offers a wide variety of vehicle classes to cater to different customer needs, preferences, and budgets. Their general offerings often include:
- Economy and Compact Cars: Ideal for fuel efficiency and city driving, such as a Kia Rio or similar.
- Mid-size and Full-size Sedans: Offering more comfort and space for daily commutes or longer trips, like a Hyundai Accent or Toyota Corolla.
- SUVs (Compact, Standard, Full-size): Suitable for families, additional luggage, or varied terrain, including models like a Toyota RAV4, Mazda CX-5, or Hyundai Santa Fe.
- Minivans: Perfect for larger groups or family travel requiring ample passenger and cargo room, often a Chrysler Pacifica or similar.
- Specialty Vehicles: Including luxury cars, convertibles, and sometimes even pickup trucks, depending on availability.
- Flexible Rental Durations: Customers can generally rent vehicles for various periods, including daily, weekly, and monthly rentals, providing flexibility for both short-term and extended transportation needs.
- Optional Protections and Add-ons: Avis offers a range of optional services and products, such as:
- Loss Damage Waiver (LDW) and various supplemental liability insurance options.
- Personal Accident Insurance (PAI) and Personal Effects Coverage (PEC).
- GPS navigation systems.
- Child safety seats (infant, toddler, and booster seats).
- Roadside assistance programs.
- Avis Preferred Loyalty Program: For frequent renters, Avis offers a free loyalty program (Avis Preferred) that provides benefits like expedited service (bypassing the counter), earning points on rentals, and access to exclusive offers and upgrades, depending on membership tier.
- Online Reservations and Management: Customers can utilize the Avis website or app for booking, modifying, or canceling reservations, aiming for a streamlined and efficient process.
- Debit Card Policy: Avis locations in the U.S. generally accept debit cards, often requiring an authorization hold of estimated rental charges plus $200-$300 USD, or $250 USD if prepaid with a debit card. A credit check may also be performed, and a second form of ID might be required.
- Local Accessibility: The Columbia Village Center branch is conveniently located within a community shopping center, making it easily accessible for residents of Columbia and surrounding neighborhoods in Howard County. Its position near major roads enhances its convenience for both quick local rentals and starting longer journeys.
- Diverse Vehicle Selection: As a major global rental company, Avis provides a wide array of vehicle types, ensuring that customers can select a car that perfectly matches their needs, whether it's a small economy car for efficiency or a larger SUV for family travel across Maryland.
- Commitment to Customer Service (despite challenges): While some customer experiences can vary, as reflected in the provided reviews, the presence of positive feedback ("Two people indeed in this office very good people help me a lot today thank you very much for your service") indicates that the branch strives to provide helpful and supportive service. This suggests that despite potential challenges with vehicle condition, the human element of service can be a strong point.
- Avis Preferred Program Benefits: For frequent travelers, the Avis Preferred loyalty program offers valuable perks like expedited service and potential upgrades, which can significantly enhance the rental experience for local business travelers or those who rent frequently.
- No After-Hours Returns: It is important to note for locals that this specific location does not offer after-hours returns. Vehicles must be returned during office hours, which is a key consideration for planning drop-offs.
To inquire about vehicle availability, rental rates, or to make a reservation at the Columbia Village Center branch, you can contact Avis Car Rental directly:
Phone: (443) 259-0219
Mobile Phone: +1 443-259-0219
Address: Village Center, 7290 Cradlerock Way, Columbia, MD 21045, USA
For residents of Maryland, especially those living in or around Columbia, the Avis Car Rental branch at Village Center, 7290 Cradlerock Way, presents a suitable option for their diverse transportation needs. Its prime location within a local shopping center offers excellent accessibility, making it a convenient choice for quick pick-ups and returns without the need to travel to distant airport locations. This local presence is particularly beneficial for Marylanders requiring a temporary vehicle for daily commutes, weekend excursions within the state, or as a replacement when their personal vehicle is undergoing maintenance.
While some customer feedback highlights potential concerns regarding vehicle cleanliness or immediate availability, the presence of positive reviews acknowledging "very good people" who "help me a lot today" indicates that the branch's staff are committed to providing helpful service. For locals, knowing that there are individuals dedicated to assisting them, even if a situation requires problem-solving, can be a reassuring factor.
Furthermore, as part of the extensive Avis network, this Columbia branch benefits from a broad selection of vehicle types, ensuring that locals can find a car that precisely matches their needs and budget, from economical compact cars for efficiency to spacious SUVs for family outings. The availability of optional protections and popular add-ons also allows Marylanders to customize their rental experience for enhanced safety and convenience. For frequent renters, the Avis Preferred program offers loyalty benefits that can streamline future rentals.
In summary, despite occasional operational challenges common to large rental agencies, Avis Car Rental in Columbia's Village Center remains a practical choice for Maryland locals. Its accessible location, diverse fleet, and the potential for supportive customer service combine to make it a viable and convenient solution for their varied car rental requirements.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
Village Center, 7290 Cradlerock Way, Columbia, MD 21045, USA
Avis Car Rental Reviews
phonemanagerdeskBWIprice
★ 5★ 4★ 3★ 2★ 1Car is filthy!!!! It smells terrible. the AC is taking forever to cool off. Hood is damaged or has peeling paint. Rep says oh we don't clean cars and I'll just mark the car for damage, and of course they "don't have any other cars available". Who wants to rent a hooptie? No one. Rent a car elsewhere.
Aug 08, 2022 · Danielle LumpkinTwo people indeed in this office very good people help me a lot today thank you very much for your service.
Apr 15, 2025 · Phuong HoangKeep calling the store front location and no one answers ever!!!! What kind of business does this? Very unprofessional it’s 10:25 am let me guess there’s one person in the office. Other bad experience called and drove 1.5 hrs to pick up a Uber rental and when I arrived they stated there were no car rentals smh. Lot was full of cars. The black African lady had no remorse and very unpleasant like she needed a few days off to get her attitude together.
Aug 29, 2024 · Gene' SampsonTerrible, I made a reservation to pick up a rental and when I arrived to pick it up they told me they don't have any cars and that they tried to call but I received no call. Thankfully I was still able to make a reservation at enterprise. Definitely do not use this location. Poor customer service and you may not get a car when you reserve.
Jul 11, 2024 · Art OfwarRequested a luxury car 2 weeks in advance for my wedding, when we got there to pick it up they told us they didn't have it and gave us a jeep, completely ruining the whole purpose. The Jeep was dirty and scratched up as well. This office was a mess, incredibly unprofessional
Oct 13, 2023 · Kevin
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