Avis Car Rental

- 3145 Crenshaw Blvd, Hawthorne, CA 90250

For residents and visitors navigating the expansive and vibrant Southern California region, particularly within the South Bay cities like Hawthorne, access to flexible and dependable transportation is often a daily necessity. Whether it's for the daily commute, embarking on a weekend adventure to California's stunning national parks, or simply needing a temporary vehicle while yours is in the shop, car rental services play a crucial role in maintaining mobility. This article provides an overview of Avis Car Rental in Hawthorne, located on Crenshaw Boulevard, offering insights for those in the California region.

In a large metropolitan area such as Los Angeles County, public transportation systems, including Metro buses and trains, provide valuable services. However, the sheer size and diverse attractions of California frequently necessitate the autonomy and convenience that only a personal vehicle can offer. Avis, a globally recognized name in the car rental industry, aims to cater to these varied demands, offering a wide selection of vehicles to suit different travel plans, from quick business trips to extended leisure explorations. However, as with any local service point of a large chain, understanding the specific customer experiences at a particular branch, like this one in Hawthorne, is important for local users making informed rental decisions.

The Avis Car Rental branch on Crenshaw Boulevard is situated in Hawthorne, making it a convenient option for those in the immediate city and surrounding South Bay communities. While the provided address is 3145 Crenshaw Blvd, it's important to note that the official Avis website lists the location as 3145 W Rosecrans Ave, which is just west of Crenshaw Blvd. You can find this branch at:

3145 Crenshaw Blvd, Hawthorne, CA 90250, USA

This location places the branch within a commercially active area of Hawthorne, offering relatively straightforward access for residents and businesses. Hawthorne is strategically positioned within the South Bay, providing good connectivity to major freeways such as the I-405 and I-105, which are vital for navigating the sprawling Los Angeles metropolitan area. For locals, a neighborhood branch can be significantly more convenient than traveling to busier airport rental facilities, potentially saving time and reducing logistical complexities when picking up or dropping off a vehicle. This accessibility makes it a practical choice for the Hawthorne community and its neighbors.

Avis, as a leading global car rental brand, typically offers a comprehensive suite of services and a diverse fleet to meet various customer needs. The Hawthorne branch on Crenshaw Blvd, being part of this extensive network, generally provides:

• Extensive Vehicle Fleet: Customers can typically expect a wide selection of vehicles across various categories. This includes economy cars (e.g., Kia Rio), compact cars (e.g., Kia Soul), intermediate (e.g., Toyota Corolla), standard (e.g., Volkswagen Jetta), and full-size sedans (e.g., Toyota Camry) for general transportation. For those needing more space or capability, SUVs (e.g., Toyota RAV4, Chevrolet Suburban, Jeep Grand Cherokee L), minivans (e.g., Chrysler Pacifica), and even specialized options like convertibles (e.g., Ford Mustang Convertible), premium (e.g., Toyota Crown), and luxury vehicles (e.g., Genesis G70) are generally available. They also offer electric vehicles like the Ford Mach-E.

• Flexible Rental Periods: Options for daily, weekend, weekly, and monthly rentals are standard, providing versatility for both short-term needs (e.g., a day trip) and longer-term requirements (e.g., a temporary vehicle replacement).

• Online Reservations: Convenient online booking through the Avis website allows customers to reserve their preferred vehicle in advance, often with access to various deals, discounts, and the ability to manage reservations.

• Optional Add-ons: To enhance the rental experience, customers can usually opt for additional services such as GPS navigation systems, child safety seats (infant, child, or booster seats), and various protection plans (e.g., Loss Damage Waiver, Supplemental Liability Insurance) for added peace of mind.

• Pick-up Service: Avis offers a free pick-up service. Customers can call the rental location directly to arrange for a pick-up from their home or office within a reasonable distance during business hours.

• Avis Preferred Program: For frequent renters, participation in loyalty programs like Avis Preferred can offer benefits such as expedited service, vehicle upgrades, and earning points towards free rental days. Avis First, Avis Preferred Plus, and Avis President's Club offer further tiered benefits.

• Fuel Plans and E-Toll Services: Avis provides options for fuel plans (prepay for a full tank or purchase upon return) and e-toll services to manage highway tolls, eliminating the need for cash or long lines.

Avis, as a major car rental provider, generally aims to offer a consistent set of features across its locations, emphasizing convenience and a broad range of options for customers. At the Hawthorne - Crenshaw Blvd branch, these general features apply:

• Wide Range of Vehicle Classes: The ability to choose from a diverse fleet, from economy models for efficiency to SUVs for family trips, luxury cars, or even electric vehicles, allows renters to find a car that suits their specific travel needs and preferences.

• Neighborhood Convenience: Being located in a community like Hawthorne makes it highly accessible for local residents, providing an alternative to the often busier and more expensive airport rental counters. The availability of a pick-up service further enhances this convenience.

• Online Booking and App Management: The Avis website and app provide convenient tools for booking, managing reservations, and accessing features like roadside assistance, streamlining the rental process for tech-savvy users.

• Professional Staff: One customer review specifically noted that the staff was "professional," even if their demeanor was described as "very nonchalant," indicating a baseline level of professionalism.

However, it is critically important for potential local users to be aware of the significant and concerning customer experiences reported for this specific branch:

• Vehicle Safety Concerns: A severe complaint includes being given a car with "3 BALD tires" and "NO SPARE," leading to a dangerous flat tire incident in a remote location. This raises serious questions about vehicle maintenance and safety checks at this branch.

• Reservation Fulfillment Issues: A customer reserved a "premium/luxury sedan" but was given an electric Ford Mach-E, with an "UP CHARGE" to get the reserved car. This indicates a potential problem with honoring reservations or managing vehicle availability, leading to customer disappointment and unexpected costs.

• High Costs for Electric Vehicles: The experience with the Ford Mach-E highlighted high charging costs and inconvenience for long-distance travel (e.g., to Las Vegas), suggesting that staff may not adequately inform customers about the practicalities and costs associated with electric rentals for certain trips.

• "Nonchalant" Customer Service: While staff were deemed "professional," their "very nonchalant" attitude contributed to a "very UPSET" experience, indicating a lack of empathy or proactive problem-solving.

• Negative Overall Recommendation: Due to these issues, customers strongly state they "wouldn’t recommend this location" and describe it as the "worst experience of my life."

To contact Avis Car Rental - Hawthorne - Crenshaw Boulevard for inquiries, reservations, or assistance, you can use the following details:

Address: 3145 Crenshaw Blvd, Hawthorne, CA 90250, USA (Note: Official Avis site often lists 3145 W Rosecrans Ave, which is just west of Crenshaw Blvd)

Phone: (310) 219-3349

Mobile Phone: +1 310-219-3349

Operating Hours: Sunday 8:00 AM - 12:00 PM; Monday - Friday 8:00 AM - 5:00 PM; Saturday 8:00 AM - 1:00 PM.

For residents of Hawthorne and the wider Southern California region, Avis Car Rental on Crenshaw Boulevard (or W Rosecrans Ave nearby) presents itself as a local option for vehicle rentals. In a state where personal transportation is often key to daily life and exploring its vast attractions, a neighborhood car rental service can be highly convenient. This branch offers the typical advantages of a major brand: a wide selection of vehicles from economy to luxury, flexible rental periods, and the convenience of online booking and a pick-up service, theoretically making it an accessible choice for various local needs.

Its physical location in Hawthorne means that locals can avoid the added travel time and potential complexities of airport rental facilities. For Californians needing a temporary vehicle for work, family needs, or weekend excursions to destinations like Big Bear Lake, San Diego, or the desert landscapes, having a local Avis office can seem like a practical solution.

However, it is absolutely crucial for any local considering this Avis branch to pay close attention to the severe customer reviews provided. Reports of receiving vehicles with dangerous safety issues (bald tires, no spare), failure to fulfill reservations without an "up charge," and a "nonchalant" attitude from staff that left customers "very UPSET" indicate significant operational and customer service concerns at this specific location. These issues directly contradict the expectation of reliable and safe service from a reputable brand like Avis.

Therefore, while the location's accessibility and the breadth of services typically offered by Avis might appear suitable, potential renters from California are strongly advised to exercise extreme caution. It would be prudent to thoroughly inspect any rented vehicle for safety, confirm all reservation details rigorously, and be prepared for potential discrepancies or a less-than-ideal service experience. Given the severity of the reported issues, locals might consider exploring alternative Avis branches or other car rental providers in the Hawthorne area to ensure a safer and more satisfactory rental journey.

Avis Car Rental

3145 Crenshaw Blvd, Hawthorne, CA 90250, USA