Avis Car Rental

- 3450 E Airport Dr, Ontario, CA 91761

For residents and visitors in California, particularly those navigating the expansive Inland Empire or flying into the region, securing reliable and convenient transportation is a fundamental aspect of seamless travel and daily life. Whether you're embarking on a road trip across the Golden State, heading to a crucial business meeting, or simply need a temporary vehicle while yours is serviced, car rental services are essential. In Ontario, California, the Avis Car Rental branch located at the Ontario International Airport (ONT) offers a significant hub for vehicle access.

This article aims to provide a clear, engaging, and factual overview of the Avis Car Rental facility at 3450 E Airport Dr in Ontario, CA. We will delve into its strategic location, the array of services it provides, key features and highlights, and important contact information. Understanding these elements can help Californians make an informed decision when choosing Avis for their next car rental, offering a balanced perspective on what to expect, especially in light of diverse customer experiences.

The Avis Car Rental branch is conveniently situated at 3450 E Airport Dr, Ontario, CA 91761, USA. This address places it directly within the Ontario International Airport (ONT) complex, specifically within the Rental Car Center. This location offers unparalleled convenience for air travelers flying into or out of ONT, as the rental counter is within the terminal with a shuttle service available to transport customers to the car lot.

For locals in the Inland Empire, including cities like Rancho Cucamonga, Fontana, and Riverside, the airport location might seem less "neighborhood" focused, but its excellent connectivity to major freeways (like the I-10 and I-60) makes it a highly accessible choice. It provides a broad range of vehicle options not always available at smaller, non-airport locations. While accessing an airport-based rental might involve a slightly longer journey for some residents, the advantage of a large fleet and extended operating hours often outweighs this for specific rental needs.

Avis Car Rental, as a globally recognized brand, offers a comprehensive suite of services designed to meet a wide variety of customer needs, both for leisure and business. The Ontario Airport location typically provides:

• Extensive Vehicle Fleet: Avis boasts a diverse selection of vehicles across various categories. This includes fuel-efficient economy and compact cars, comfortable mid-size and full-size sedans, and a range of SUVs (standard, full-size, premium, and luxury) for families or those needing more space. They also offer minivans, passenger vans, pickup trucks, and even specialty vehicles like convertibles and luxury cars, including potentially electric vehicles (EVs). This wide array ensures customers can find a vehicle perfectly suited for their travel plans across California.
• Flexible Rental Durations: Customers can book vehicles for short-term needs (daily, weekend) or for longer periods, including weekly and monthly rentals. This flexibility caters to varied travel itineraries, from short business trips to extended vacations or temporary vehicle replacements.
• One-Way Rentals: Avis frequently facilitates one-way rentals, allowing customers to pick up a vehicle at the Ontario Airport location and drop it off at another Avis location, whether across California or in another state. This service is highly valuable for those planning road trips or relocating.
• Avis Preferred Program: This loyalty program offers expedited service for members, allowing them to bypass the counter at many locations and go directly to their reserved vehicle. Members also earn Avis Preferred Points on qualifying rentals, which can be redeemed for free rental days, upgrades, or accessories. Higher tiers (Preferred Plus, President's Club, Chairman's Club) offer even more benefits like complimentary upgrades and guaranteed vehicle availability.
• Optional Add-ons and Protection Plans: To enhance the rental experience and provide peace of mind, Avis offers various optional add-ons, including GPS navigation systems, child safety seats, and satellite radio. Customers can also opt for different levels of protection, such as Loss Damage Waiver (LDW) for coverage against vehicle damage or theft, and Personal Accident Insurance (PAI).
• Fuel Service Options: Avis typically provides various fuel options, allowing customers to prepay for a full tank, refill the tank themselves before returning, or have Avis refill it (often with a service fee).

The Avis Car Rental branch at Ontario International Airport offers several features and highlights that are particularly relevant for both travelers and locals in California.

• Airport Convenience: Its direct location at ONT means it's incredibly convenient for those flying into the Inland Empire. The shuttle service from the terminal to the Rental Car Center streamlines the pick-up process, making it an efficient choice for travelers.
• Extensive Fleet Availability: As an airport location, this Avis branch typically maintains a larger and more varied fleet than many neighborhood locations. This often means better availability for specific vehicle types, even during peak travel seasons.
• 24/7 Operations (Typical for Airports): Airport rental car facilities, including this Avis location, often operate with extended hours, sometimes even 24/7, to accommodate varying flight schedules. This provides flexibility for late-night or early-morning pick-ups and returns. (Confirmed operating hours for this specific branch are Sun - Sat 6:00 AM - 11:30 PM).
• Mixed Customer Service Experiences: Customer reviews highlight both significant challenges and outstanding service. While one review describes frustrating issues with EV car assignments, unfulfilled promises, and rude call center staff ("Manuel is one of the rudest people I have ever spoke with"), another praises "Craig, the manager," for providing "absolutely outstanding experience" and "best-in-class customer service," helping a family make their flight amidst traffic delays. This indicates a high potential for excellent service, often depending on individual staff and the complexity of the situation.
• Avis Preferred Benefits: For frequent renters, the Avis Preferred program is a significant highlight, offering expedited service and rewards that can greatly enhance the rental experience and provide added value.

To make a reservation, inquire about vehicle availability, or get assistance with an existing rental, you can contact the Avis Car Rental branch at Ontario International Airport using the following details:

• Address: 3450 E Airport Dr, Ontario, CA 91761, USA
• Phone: (909) 390-1441
• Mobile Phone: +1 909-390-1441

It is always advisable to call the branch directly, especially if you have specific questions about vehicle types (like EV availability and charging), special requests, or to confirm your reservation details before arrival, particularly in light of varied customer experiences.

For Californians, whether they are frequent flyers or residents of the sprawling Inland Empire, Avis Car Rental at 3450 E Airport Dr in Ontario, CA, offers a critical access point for transportation. Its location directly at Ontario International Airport provides immense convenience for air travelers, while its broad vehicle selection and connectivity to major freeways make it a practical choice for locals seeking a wide range of rental options.

Despite the occasional challenges highlighted in customer reviews, particularly concerning vehicle availability and consistency in service, the potential for "best-in-class customer service," as exemplified by staff like Craig, suggests that Avis strives to deliver positive experiences. For those prioritizing a large fleet, airport convenience, and the benefits of a loyalty program like Avis Preferred, this Ontario location remains a strong contender. It empowers residents and visitors alike to explore California's diverse landscapes and meet their transportation needs efficiently, providing the freedom and flexibility essential for navigating life in the Golden State.

Avis Car Rental

3450 E Airport Dr, Ontario, CA 91761, USA