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Avis Car Rental Introduce
For residents of Ohio, particularly those in the bustling urban landscape of Columbus, the need for a rental car can arise from various circumstances – a temporary replacement while your vehicle is in the shop, a convenient ride for a business trip, or a spontaneous weekend getaway. Avis Car Rental, a globally recognized name in the industry, has a presence in downtown Columbus, located at 104 E Long St. This article aims to provide a clear, factual overview of this specific Avis location, its services, and important considerations for local users in Ohio, based on available public information and customer feedback.
Avis Car Rental is one of the world's leading car rental brands, known for its wide selection of vehicles and its presence in numerous locations, including major airports and city centers. Their services cater to both leisure and business travelers, offering various rental durations and vehicle types. For locals, downtown branches like the one on East Long Street can be particularly appealing due to their central location and perceived convenience.
The Avis Car Rental branch is situated at 104 E Long St, Columbus, OH 43215, USA. This address places it firmly in the heart of downtown Columbus, a prime location for those living or working in the city center. East Long Street is a well-traveled road, making the branch relatively easy to find for individuals navigating the urban grid. Its downtown position suggests accessibility via public transportation for some, or a short walk for those in nearby apartments or offices.
Accessing a downtown rental location can be a significant advantage for city residents who might not own a car or whose vehicle is temporarily out of commission. However, as with any downtown location, potential challenges could include navigating city traffic, finding parking if you’re dropping off your personal vehicle, and understanding the nuances of urban accessibility. The convenience of a walkable distance, as noted by one customer, can be a major draw for specific local users.
Avis Car Rental, including its downtown Columbus branch, generally offers a standard range of car rental services designed to meet diverse customer needs. While specific vehicle availability can vary by location and time, the core offerings typically include:
- Passenger Car Rentals: Avis typically provides a wide selection of vehicles, from economy and compact cars for efficient city travel, to mid-size and full-size sedans for general use, SUVs for more space or varied terrain, and minivans for larger groups or families.
- Long-Term and Monthly Rentals: For those requiring a vehicle for an extended period, Avis often has options for long-term and monthly rentals, which can be more cost-effective than daily rates for prolonged use.
- One-Way Rentals: The ability to pick up a car at this downtown Columbus location and drop it off at another Avis branch, whether elsewhere in Ohio or in another state, is usually available for added travel flexibility.
- Additional Rental Options: Customers can often add extras to their rental, such as GPS navigation systems to assist with directions in unfamiliar areas, child safety seats for younger passengers, and various fuel service options.
- Avis Preferred Program: For frequent renters, Avis offers its Preferred loyalty program, which aims to expedite the rental process, allow members to bypass the counter at select locations, and earn points towards future rentals.
Avis aims to provide a streamlined car rental experience through several features, though the execution can vary by location.
- Brand Recognition and Network: As a large, international company, Avis benefits from widespread brand recognition and a vast network of locations, which can be reassuring for customers. This network also typically facilitates one-way rentals across different cities or states.
- Online Reservation and Management: Avis provides robust online tools and a mobile app for booking, managing, and modifying reservations, which is a convenient feature for modern travelers.
- Diverse Fleet Potential: Theoretically, Avis maintains a diverse fleet, offering various vehicle classes to suit different preferences and needs, from economical choices to more premium options.
- Customer Service Channels: Avis provides customer service hotlines and online support channels for inquiries, modifications, and assistance with issues that may arise during or after a rental.
However, it is important to acknowledge that specific customer experiences at the 104 E Long St location have highlighted significant challenges. Reviews indicate concerns regarding vehicle cleanliness, availability issues, and communication regarding reservations and extra charges. Customers have reported instances of reserved cars not being available upon arrival, being redirected to other locations (like the airport) without guaranteed rates or transportation, and unexpected charges related to after-hours drop-off. These reports suggest that while the company aims for a high standard of service, the actual delivery at this particular downtown branch can be inconsistent.
For direct contact with the Avis Car Rental branch at 104 E Long St, Columbus, OH 43215, USA, you can use the following phone numbers:
Phone: (614) 224-4259
Mobile Phone: +1 614-224-4259
It is advisable to call ahead to confirm vehicle availability, especially if you have specific requirements or are relying on a reservation made online. Confirming details like pick-up times, vehicle status, and potential charges for services like after-hours drop-off can help mitigate potential issues.
For locals in the Ohio region, particularly those in downtown Columbus, the Avis Car Rental location at 104 E Long St presents itself as a conveniently located option for car rental needs. Its central position can be highly beneficial for individuals seeking a quick and accessible vehicle without traveling to an airport. The general Avis offerings, such as a diverse fleet and flexible rental durations, cater to a variety of personal and business requirements.
However, it is crucial for local users to approach this specific branch with a cautious and informed perspective. While the accessibility is a clear advantage, multiple customer reviews indicate a pattern of issues including vehicle cleanliness, unfulfilled reservations, and unexpected fees. These experiences suggest that while Avis as a brand aims for reliability, the service delivery at this particular downtown Columbus location can be inconsistent.
Therefore, if you are a local in Ohio considering this Avis branch, it is highly recommended to proactively confirm your reservation, vehicle availability, and all terms and conditions, especially regarding drop-off procedures and potential charges. For critical travel plans or tight schedules, it might be prudent to have a backup plan or consider alternative Avis locations, such as the one in Gahanna mentioned by a past customer, or even other rental companies known for more consistent service in the Columbus area. Booking well in advance and verifying all details directly with the branch prior to your pick-up time can help in managing expectations and potentially avoiding last-minute complications, ensuring a smoother car rental experience in Ohio.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
104 E Long St, Columbus, OH 43215, USA
Avis Car Rental Reviews
SUVcredit cardsphoneairport
★ 5★ 4★ 3★ 2★ 1Very dirty place. Rented there 3 weekends they never clean the office. I can say the same about their fleet. Out of 3 times I got smoking car twice. Personal played poker face that they cannot smell anything.
Mar 27, 2021 · Oleg NevedrovDon't bother renting from here.I made a reservation online for an 8 day rental. I decided on this location because I could walk from my apartment.15 minutes before my reservation I was called and told that they didn't have any cars and I should make my way to the airport.I was told the airport would honor my rate. That's a lie.I asked if they could transport me from downtown to the airport. They couldn't.I asked if they could tell me if the airport had any cars left. They didn't know.All they could day was is if there were Amy other issues to call customer service and they'd take care of it.So they left me in a bind with no notice and pawned me off onto the airport Avis and the Avis phone customer service.After I had to pay for my own Lyft. The airport location was able to take care of me. I was told I was the fifth or sixth person this had happened to today.Btw, this location told me they have after hours drop off. They neglected to bother telling me if I did that they'd charge me another day.If you need to deal with Avis or Budget. Book as far ahead as you can. If you want an excellent location go to Ms. Shirley. At the Gahanna location on Hamilton Rd.Avoid DowntownAvoid downtown
Jul 15, 2024 · Jason StollmanMy business iPhone is in the rental car, and I've called them to retrieve it. They said they'd call back once they got the car, but they haven't. I've called multiple times since, but they're no longer answering. Who can I speak with about this?
Nov 21, 2024 · philip kamaraDo not rent from this location. They did not have the vehicle we reserved. They only had a mini van and large truck. They said they would not charge us for the upgrade and we had no other options. We finally agreed to the mini van over the truck but then they said they had to clean it. He started cleaning the van but said it was super dirty and asked if we wanted to drive the dirty van to the airport Avis and try and exchange the car so we didn't have to wait for him (He said it would take 30 minutes to clean the vehicle). We had to ask him to call the other location to see if they even had another car. He seemed put out to make the phone call. We drove the dirty van to the airport. The entire situation was just just strange. I've never been asked to drive a dirty rental to another location to get another vehicle. I wish they would have let us know they did not have the car we reserved and didn't even have a clean car at the reserved time. We wasted 2 hours of our trip just trying to get a rental car. Once we got to the airport Avis the staff at the airport were very helpful and got us the reserved car. Drive the distance and use the airport rental center over this location. The downtown location is also filthy. There were spiderwebs everywhere and it looked like it had never been cleaned.
Jul 13, 2023 · J WI wouldn’t even rate it 1 star. I recently rented a car and when i got there the offered me car that looked like it had been in an accident, with back end damage and a busted tail light. I received that car and asked for another, i was told to give them 10 minutes. I was then given a white car that was very dirty with the tank not filled up, which was fine. I began traveling and noticed that my phone was picking up an AirTag signal. I then stopped at a gas station to see if I could find the AirTag and I could not. I have the sound plane to find the item when I noticed it playing from under the passenger seat, and it was literally there under the seat under the cloth. It is illegal to track any person or anything with an AirTag. I disposed of the AirTag took pictures and made a report. Upon calling Avis to file a complaint every time I mention tracking device, they transferred me I literally got nowhere on that call. So I figured I’d leave a Google review to maybe get someone’s attention. It gives me human trafficking vibes and doesn’t make me feel safe at all.
Feb 14, 2024 · Shannon Wilson
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