Avis Car Rental

- 5869 Karric Square Drive, near Shanley Rd, &, Frantz Rd, Dublin, OH 43016

For many residents of Ohio, particularly those in the vibrant Dublin area and the larger Columbus metropolitan region, access to a reliable vehicle is often a key component of daily life. Whether you're planning a weekend getaway to explore Ohio's diverse attractions, need a temporary ride while your own car is in the shop, or require a specific type of vehicle for a special occasion, car rental services play a crucial role. In Dublin, Ohio, Avis Car Rental is a well-known option for those seeking a vehicle. This article aims to provide a clear, engaging, and informative overview of the Avis branch at 5869 Karric Square Drive, helping local users in Ohio understand what this location offers and what to consider for a smooth rental experience.

Avis Car Rental is a globally recognized brand in the car rental industry, known for its extensive fleet and presence in various communities. The Dublin, Ohio, location on Karric Square Drive serves as a convenient access point for residents and visitors in the northwestern Columbus suburbs. Unlike airport-only rental desks, this neighborhood Avis branch caters directly to local needs, offering a range of vehicles for personal, business, and leisure purposes. Avis aims to provide flexible rental solutions, from short-term daily rentals to longer-term leases, with various vehicle classes to match different travel requirements and budgets. For Ohioans, this means having a familiar and established car rental option close to home, designed to facilitate movement and independent travel within and beyond the state.

The Avis Car Rental branch in Dublin is located at 5869 Karric Square Drive, near the intersection of Shanley Road and Frantz Road, Dublin, OH 43016, USA. This location is situated within a commercial area that is easily accessible from major roads in Dublin and the surrounding Columbus metropolitan region. Dublin is a prominent suburb known for its well-maintained infrastructure and direct connectivity to arterial routes like US-33 and I-270, making the branch relatively easy to reach by car from various parts of Central Ohio. Its position near local landmarks like the Karric Square shopping center typically provides ample parking for customers dropping off or picking up vehicles. For those who might need assistance getting to the branch, Avis generally offers a complimentary pick-up service within a certain radius; customers are advised to call the branch directly to arrange this. The hours of operation are typically Monday-Friday 7:00 AM - 5:30 PM, Saturday 8:00 AM - 12:00 PM, and Sunday 8:00 AM - 12:00 PM, though it is always recommended to verify current hours, especially around holidays, as these can be subject to change.

Avis Car Rental in Dublin, Ohio, offers a comprehensive suite of car rental services designed to meet diverse customer needs. These commonly include:

• Daily, Weekly, and Monthly Car Rentals: Providing flexible options for short-term needs, extended trips, or temporary vehicle solutions.
• Diverse Vehicle Categories: A broad selection of vehicles, typically ranging from economy and compact cars for fuel efficiency, to mid-size and full-size sedans, SUVs (intermediate, standard, full-size), minivans, and potentially premium or luxury vehicles, depending on availability. This variety aims to cater to different passenger capacities and preferences.
• One-Way Rentals: The option to pick up a vehicle at this Dublin location and return it to a different Avis branch, which can be convenient for longer trips across Ohio or out of state (subject to availability and potential additional fees).
• Optional Add-ons: Availability of supplementary services and equipment such as GPS navigation systems, child safety seats (infant, toddler, booster), and various protection plans (e.g., Loss Damage Waiver, Personal Accident Insurance, Supplemental Liability Protection).
• Fuel Service Options: Choices for managing fuel at return, including pre-paying for a full tank, having Avis refuel the vehicle (for a fee), or refueling the car yourself before returning.
• Avis Preferred Program: For frequent renters, the Avis Preferred loyalty program offers expedited service, potentially allowing members to bypass the counter, receive express checkout, and be eligible for upgrades.
• Pick-up Service: Avis locations, including this one, often provide a complimentary pick-up service within a local radius to transport customers to the rental office, enhancing convenience.

While Avis is a global brand with standard offerings, considering the specific feedback for this Dublin location is crucial for local users:

• Broad Vehicle Selection: Avis generally offers a wide range of vehicles, ensuring customers can find something suitable for their specific needs, whether it's a small car for city driving or a larger vehicle for family travel.
• Brand Recognition: The familiarity of the Avis name often provides a level of comfort and expectation of a professional rental experience for many users.
• Convenient Local Access: The Dublin location provides a neighborhood alternative to busy airport rental counters, which can be a significant advantage for local residents.

However, it is vital to acknowledge the significant challenges and negative experiences highlighted in customer reviews for this specific branch. These "features" from a user experience perspective include:

• Inconsistent Operating Hours: Customers have reported arriving during stated business hours (including those posted on the door) only to find the location closed, leading to significant inconvenience and disruption of travel plans.
• Issues with Reservations and Vehicle Availability: There have been instances of pre-booked vehicles, particularly specific types like minivans, not being available at the time of pick-up, even after months of advance booking.
• Poor Customer Service and Communication: Reviews describe difficulty in reaching customer service, agents hanging up, a lack of proactive communication regarding changes to reservations or closures, and challenges in resolving issues like price discrepancies or service failures. Customers have reported being passed between different departments without resolution.
• Concerns about Vehicle Condition and Safety: One review noted receiving a very dirty vehicle from a "maintenance lot" and being refused paperwork confirming its safety for a long trip, raising serious concerns about vehicle maintenance standards and customer well-being.
• Lack of Flexibility and Problem Resolution: Customers reported being denied use of free rental days even when a location was closed, and being unable to secure original reservation prices or receive appropriate compensation for significant service failures.

These points are critical for any Ohio resident considering this Avis location. It suggests that meticulous documentation (e.g., taking photos/videos of vehicle condition, fuel, and confirmed opening hours) and direct, clear communication at every step are paramount.

For those in Ohio looking to contact Avis Car Rental in Dublin, here is their information:

Address: 5869 Karric Square Drive, near Shanley Rd, & Frantz Rd, Dublin, OH 43016, USA

Phone: (614) 789-9530

Mobile Phone: +1 614-789-9530

Given the customer feedback, it is strongly advised to call ahead to confirm operational hours, reservation details, and vehicle availability, especially before traveling to the location.

Avis Car Rental at 5869 Karric Square Drive in Dublin, Ohio, holds the potential to be suitable for locals due to its advantageous location in a key Columbus suburb and its connection to a major national brand. For Ohio residents in Dublin and surrounding areas, a neighborhood car rental option offers convenience, potentially avoiding the higher costs and logistical complexities associated with airport rentals. The array of vehicles typically available from Avis can cater to various needs, whether for personal use, a family trip across the state, or as a temporary replacement for a vehicle under repair.

However, based on the specific and detailed customer feedback, local users in Ohio should approach this particular location with significant awareness and caution. While the brand promises a certain level of service, the reported issues regarding inconsistent hours, reservation fulfillment, communication, and vehicle condition suggest that the actual customer experience can be highly problematic. For locals, this means that while the location is physically convenient, the reliability and service quality might not consistently meet expectations. Therefore, its suitability is conditional: users who are prepared to be highly proactive in confirming details, documenting every step of the rental process (especially drop-off and vehicle condition), and perhaps having alternative transportation plans, might find it useful. Without these precautions, the experiences described by other local customers highlight potential frustrations that could significantly disrupt travel or personal plans.

Avis Car Rental

5869 Karric Square Drive, near Shanley Rd, &, Frantz Rd, Dublin, OH 43016, USA