Avis Car Rental Photos










Avis Car Rental Introduce
For residents of South Carolina's dynamic Upstate, and for visitors flying into the region, securing reliable, flexible transportation is often the first step to a successful journey. Avis Car Rental, situated directly at the Greenville-Spartanburg International Airport (GSP) in Greer, SC, is one of the premier national car rental agencies serving this vital travel hub. As both a car rental agency and a van rental agency, this location provides a comprehensive fleet designed to meet a wide array of personal, family, and business travel needs, from quick trips across the state line to extended stays exploring the local mountains and coastlines.
This Avis location operates as an in-terminal service at the GSP airport, offering a significant convenience factor. Travelers arriving by air can complete their rental transaction and quickly access their vehicle just a short walk from the baggage claim area. While the convenience of the location is a definite plus for travelers, it is crucial for all customers—especially those holding premium status like Presidents Club membership—to manage their expectations and prepare for potential delays. Recent customer feedback highlights a recurring challenge with vehicle availability and wait times during peak periods, indicating that popular car types, such as 7-seater SUVs, may experience inventory shortfalls even with advance reservations. We strongly advise confirming your specific vehicle class status directly with the GSP office prior to your arrival.
The Avis fleet typically ranges from fuel-efficient economy and compact cars, ideal for local Greer commutes, up to full-size sedans, various SUVs, and passenger vans necessary for larger groups or family vacations to attractions like the nearby Blue Ridge Mountains or the South Carolina coast. Customers should be aware that the actual vehicle received is often described as "or similar," meaning the exact make and model is not guaranteed.
Location and Accessibility
The Avis Car Rental office is conveniently located within the Greenville-Spartanburg International Airport (GSP) complex, making it highly accessible for both incoming air travelers and local residents in the Greer and surrounding Upstate areas. The address places it directly at the heart of the airport’s ground transportation services.
The exact address is:
1960 GSP Dr, Greer, SC 29651, USA
Its location on GSP Drive means it is a dedicated airport service provider. For air passengers, the rental counter is typically found in or near the baggage claim area within the main terminal, allowing for a seamless transition from the plane to the vehicle lot, which is also a short walk away. The operating hours for this high-traffic airport location are typically extensive, running from Sunday through Saturday, 7:00 AM to 12:00 AM (Midnight). This generous schedule is designed to accommodate the majority of flight arrivals and departures at GSP.
Crucially, the facility is committed to full accessibility, featuring:
- A Wheelchair accessible entrance into the rental counter area.
- Wheelchair accessible parking lot spaces reserved for customers with disabilities, ensuring ease of access from the parking area to the counter.
Services Offered
The Avis location at GSP Airport offers a comprehensive set of services standard for a major national car rental brand, with an emphasis on both cars and larger capacity vehicles.
- Car Rental Services: Offering a diverse range of vehicles including economy cars, compact, intermediate, standard, and full-size sedans, convertibles, and specialty cars.
- Van Rental Services: A dedicated focus on providing larger passenger vans and minivans, such as 7-seater minivans, and 12- or 15-passenger vans, catering to family trips, group travel, and organizational needs across South Carolina.
- Onsite Services: The counter provides direct, onsite services for booking, modification, vehicle pickup, and drop-off, all within the immediate vicinity of the GSP airport terminal.
- Flexible Payment Options: Accepting various forms of payment, including major Credit cards and Debit cards, as well as modern NFC mobile payments, offering flexibility for customers. Note that a security deposit or hold is typically required, and terms for debit card use may be more stringent.
- Avis Preferred Program: Providing services and dedicated counter lines for Avis loyalty members (Avis Preferred, Preferred Plus, and Presidents Club), though customers should note that priority benefits do not always guarantee immediate vehicle availability during high-demand periods.
Features / Highlights
This airport rental agency is characterized by its convenience, broad fleet offerings, and potential for loyalty program benefits, though customers should heed caution regarding certain operational issues.
- In-Terminal Convenience: The foremost highlight is its location directly at GSP, providing air travelers with the fastest possible access to their rental vehicle upon arrival in the Upstate.
- Broad Fleet Selection: The capacity to offer both standard cars and various van options (minivans and large passenger vans) makes it a versatile choice for any size of party or cargo requirement in South Carolina.
- Customer Accessibility: Commitment to all customers is demonstrated through Wheelchair accessible entrance and parking, ensuring the facility is navigable for everyone.
- Efficient Payment Processing: Modern acceptance of various payment methods, including NFC mobile payments, streamlines the transaction process at the counter.
- Important Vehicle Safety Concern: A critical highlight of customer feedback is the significant issue of vehicle safety and maintenance. Reports of serious safety issues, such as steel belts showing on tires, cannot be ignored. Customers are strongly advised to perform a thorough pre-rental safety check of their assigned vehicle, focusing on tire condition and basic mechanics, before leaving the lot.
- Operational Delays and Inventory Issues: While the Presidents Club offers priority status, recurring reports of long wait times (up to two hours) and inventory shortfalls, even for reserved specialty vehicles like 7-seater SUVs, are a notable operational challenge that customers should be prepared for.
Contact Information
For all reservation confirmations, policy inquiries, or to report any vehicle issues, customers should contact the GSP airport office directly.
Address: 1960 GSP Dr, Greer, SC 29651, USA
Phone: (864) 877-6456
Mobile Phone: +1 864-877-6456
What is Worth Choosing Avis Car Rental at GSP
Avis Car Rental at GSP Airport is worth choosing primarily for its unbeatable airport convenience and broad vehicle range, particularly for those needing larger van rental options for group travel through the South Carolina region. The extensive operating hours (7:00 AM to 12:00 AM, seven days a week) mean the service aligns perfectly with most flight schedules, offering maximum flexibility for pickup and return. The guaranteed physical accessibility features also ensure that the needs of all travelers are met.
For Avis Preferred members, the potential for expedited service is a draw, although the customer feedback clearly indicates this benefit is not always reliably delivered during peak volume times. Users should value the option to rent various vehicle classes, from small cars for economical local travel to large SUVs and passenger vans for regional trips. The ability to pay using modern methods, including NFC technology, further enhances the rental process.
However, the critical takeaway for any South Carolina customer is the need for extra due diligence. While the brand is national, the local operation at GSP appears to face significant challenges with vehicle supply, preparation, and customer service during busy periods. Therefore, before accepting any vehicle, it is paramount to:
- Inspect the Vehicle Thoroughly: Pay special attention to the tires, lights, and general cleanliness, immediately requesting a different vehicle if any safety concern is identified.
- Document Everything: Take photos of the car's exterior, interior, and dashboard (mileage/fuel) at both pickup and drop-off to counter potential fraudulent charges or claims of damage or poor cleanliness.
- Confirm Reservation Status: Re-verify your reservation, especially for high-demand vehicles like SUVs and vans, via a direct phone call to the GSP location 24-48 hours before your scheduled pickup time.
By taking these proactive steps, customers can leverage the convenience and fleet advantages of the Avis GSP location while mitigating the risks highlighted by recent, serious service and safety concerns.
Avis Car Rental Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Avis Car Rental Location
Avis Car Rental Reviews
pick updeskfuelcheck incredit cardreceiptflightpresidentprepaidsupervisor
★ 5★ 4★ 3★ 2★ 1As a Presidents Club member, I’m appalled by the service at Avis Greenville Airport on May 20, 2025. Arriving on time, I faced a massive line with only one staff member. After a long wait, I was told I’m on a waitlist with 15 people ahead for a car. This is the second time I’ve experienced this here, and colleagues say they had to share cars in the past for the same issue. This is unacceptable. Avis must address this recurring issue. Highly disappointing!
May 20, 2025 · Edgar RoblesDo NOT ignore the negative reviews like we did. We waited almost TWO HOURS for our rental car (7-seater SUV) as a President's Club member. There was a line a mile long behind us and two other President's Club bookings were in the same boat as us. The front desk staff were trying to help, but it was really just a pitiful operation. The owners should be ashamed. We were finally given a car after about an hour but the battery was dead, so it was back to square one. Additionally, once we finally did get a functioning car, we were put in a death trap. We did not realize this until we returned the car that the steel belts were showing on the tires. A car that we drove for five days through the winding NC mountain roads was a car that should not have been driven down the street due to safety concerns. We will never again be using this Avis location, and would highly recommend no one else make the same mistake that we did. Not only did we lose two hours of our time, but we were actually put in real danger thanks to the carelessness of Avis. Also, less important than life threatening danger but still important to note, the car had clearly not been cleaned at all before it was given to us.
Jun 08, 2025 · Taylor DMy experience with Avis was absolutely wonderful, thanks entirely to April!Her customer service was exceptional from start to finish. She was so polite and sweet, and went out of her way to make sure I had the perfect car for my trip. Her willingness to help and positive attitude made the whole process a breeze. I can't recommend her and this location enough!
Sep 16, 2025 · Tina ValentinTwo rentals in a row from Avis I have been scammed each time on my final receipt. Had I not been watching my credit card bill I would have paid $400 above the prepaid rental rate. Avis today is not Avis of old. $87 was charged the first time for mileage above the allowed amount when we were under the allowed 750 miles. The second occurrence happened this weekend and I was charged for fuel when I returned it full. I am still fighting to get my almost $300 back on this. I used Avis for 30 years in business, and without a doubt I'll be going somewhere else now. If you stop and read reviews, they are horrible everywhere. You have no recourse outside of off shore "Customer Service". There is not a stateside customer complaint form, no phone number, nothing. As a side note, the car we rented was 57k miles, needed brakes, and they were using off brand tires. Something really bad has happened to Avis. Avis we are done. Good luck on your impending class action.
Sep 08, 2025 · Chris ClarkI have traveled the country for close to 25 years and always rent from Avis. This is by far the worst airport Avis I have ever encountered. Everytime I come to Greenville, there is a an issue at the Avis counter. Usually, it is a long line of an unorganized Avis counter. Today, no cars available, despite a reservation made one month ago. I was put on the waitlist and told to there may be a car available in about 30 minutes or longer. How kind of them.
Apr 16, 2025 · Jack Betzal
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