Avis Car Rental Photos



Avis Car Rental Introduce
For residents across Michigan, a reliable vehicle is often the key to unlocking the state's vast opportunities, from navigating daily commutes in bustling Macomb County to embarking on scenic road trips. Avis Car Rental, a globally recognized name in the industry, offers a local presence at 15747 Hall Rd in Macomb, aiming to provide a convenient solution for your temporary transportation needs. Avis generally prides itself on a wide selection of quality vehicles and a commitment to customer satisfaction, making it a familiar choice for many Michiganders.
In a state where personal vehicle use is so fundamental, having access to a reputable car rental service can be crucial during vehicle repairs, family visits, or business trips. While customer experiences, especially at independently owned locations, can sometimes vary, the long-standing reputation of the Avis brand suggests a focus on providing practical and accessible options for local users. Understanding what this specific Macomb location offers, alongside important customer feedback, can help you make an informed decision for your next Michigan journey.
Avis Car Rental in Macomb is located at 15747 Hall Rd, Macomb, MI 48044, USA. Hall Road, also known as M-59, is a major commercial artery in Macomb County, making this location exceptionally accessible for residents throughout the region. Macomb Township is a rapidly growing area, and being situated on such a prominent road ensures ease of access from various surrounding communities like Clinton Township, Sterling Heights, and Utica.
The strategic placement on Hall Road means that customers can easily reach the branch whether they are coming from home, work, or local amenities. While the provided review mentions a customer being directed here from an airport rental, this neighborhood location primarily serves the local community's needs, offering a convenient alternative to airport rentals for those already in the area. Avis also typically offers a "Pick-up Service Available" for neighborhood locations, which can be invaluable for customers who do not have a ride to the rental office. It is advisable to call ahead to confirm their current pick-up policies and availability for this specific Macomb branch. The typical operating hours for this location are generally from 7:00 AM to 6:00 PM on weekdays and shorter hours on weekends (e.g., 9:00 AM to 12:00 PM), providing flexibility for many schedules.
Diverse Vehicle Fleet: Avis typically offers a comprehensive range of vehicle classes to cater to various preferences and needs, including:
- Economy and Compact cars (e.g., Kia Rio, Kia Soul) for fuel efficiency and urban navigation.
- Intermediate and Standard sedans (e.g., Toyota Corolla, Volkswagen Jetta) for balanced comfort and practicality.
- Full-size sedans (e.g., Toyota Camry) for more space and comfort.
- SUVs of various sizes (e.g., Toyota RAV4, Ford Edge, Chevrolet Suburban) suitable for families, luggage, or Michigan's diverse weather conditions, including larger options with 7-8 seats.
- Premium and Luxury vehicles (e.g., Toyota Crown, Genesis G70) for enhanced comfort or special occasions.
- Minivans (e.g., Chrysler Pacifica) for larger groups.
- Passenger Vans (e.g., Ford Transit 12-Passenger Van) for significant group travel.
- Convertibles (e.g., Ford Mustang Convertible) for leisure.
- Hybrid options (e.g., Toyota Prius Hybrid) for improved fuel economy.
- Electric vehicles (e.g., Kia EV6, Tesla Short Range Model 3), though availability and charging considerations should be noted by customers for longer trips.
Flexible Rental Terms: Avis provides options for daily, weekly, and longer-term rentals, accommodating various travel durations for Michigan residents.
Optional Protection Products: Customers can choose from a range of supplemental protection plans such as Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Protection (PEP) to tailor their coverage.
Avis Preferred Program: For frequent renters, the Avis Preferred program offers benefits like expedited service, bypassing the counter, and earning rewards, aiming to streamline the rental process.
One-Way Rentals: Avis generally facilitates one-way rentals, allowing customers to pick up a vehicle at one location and return it to another, which can be convenient for diverse travel plans across Michigan or beyond.
Wide Selection of Vehicles: Avis boasts a broad fleet, as evidenced by general company information, allowing customers to choose a vehicle that perfectly matches their needs, from compact cars for solo commutes to large SUVs for family vacations exploring Michigan.
Reputable Brand: As a long-standing and globally recognized car rental company, Avis carries a certain level of brand trust and standardized procedures, which can be reassuring for many renters.
Potential for Excellent Local Service: While one review details a highly negative experience, another praises this specific location for being their "favorite Avis location" with "Very professional, good customer service, courteous and always gets me in and out. Thank you Tom." This indicates that positive, efficient experiences are possible and that the quality of service can depend on individual staff members, highlighting the importance of the local team.
"Independently Owned" Aspect: The specific mention that this is an "independently owned" location, as stated in one review, is a critical feature. It implies that while it operates under the Avis brand, the day-to-day operations and customer service can be highly influenced by the local ownership and management. This can lead to variations in experience compared to corporate-owned locations, for both better and worse.
Focus on Efficiency (When Positive): The positive review mentioning "always gets me in and out" highlights a key feature for busy individuals: efficient service. When the process is smooth, it provides a quick and hassle-free rental experience.
Address: 15747 Hall Rd, Macomb, MI 48044, USA
Phone: (586) 532-1395
Mobile Phone: +1 586-532-1395
For Michigan residents in Macomb and the surrounding communities, Avis Car Rental at 15747 Hall Rd offers a convenient and accessible option for their transportation needs. In a state where personal vehicles are crucial for daily life and leisure, a local car rental agency can provide vital support during car repairs, for special occasions, or simply for added flexibility in travel.
The major advantage of this location is its prime spot on Hall Road, ensuring easy access for anyone in Macomb County. Furthermore, the extensive fleet typically offered by Avis, including various car sizes and types, means that customers can likely find a vehicle that perfectly suits their specific requirements, whether it's a fuel-efficient sedan for commuting or a spacious SUV for a family trip up north.
However, local users should be aware that this specific location is described as "independently owned." While one review praises "Tom" and the professional, courteous service that gets them "in and out," another details a very negative and "rude experience" with significant vehicle issues and poor customer handling. This highlights that while excellent service is clearly possible at this branch, the customer experience can be inconsistent. Therefore, for Michigan locals considering Avis in Macomb, it is advisable to:
- Call ahead to confirm vehicle availability and any specific needs.
- Document the vehicle's condition (inside and out) and fuel level with photos or videos at both pickup and drop-off, especially if there are existing damages or issues.
- Politely but firmly address any concerns or discrepancies immediately with the staff, and if unresolved, follow up with Avis's national customer service (1-800-352-7900).
By being proactive and attentive to the rental process, Michigan residents can increase their chances of a smooth and positive experience, leveraging the convenience and diverse fleet that Avis Car Rental on Hall Road in Macomb can offer for their local transportation needs.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental Reviews
pricegentlemancalljobcleanworkzeromanagerpick upwipers
★ 5★ 4★ 3★ 2★ 1Same very rude experience for me as others. Picked up a rental car at the airport. Touch screen didn’t work, key fob battery said low, and biggest issue was wipers and fluid sprayers were not working in bad weather…borderline dangerous to drive and was pulling over wipe windshield down with snow to see every 5-10 min. Called main Budget # who told me to come here and they had plenty of SUV’s to exchange. This is an “independently owned “ location and you can expect ZERO customer service if you come here. The “owner” first said he didn’t think he had a replacement SUV, then told me to go fill up the tank or be charged $40 for 3 gal of gas. Said I didn’t want to drive it any further as it was dangerous not being able to see. Still charged me. Frustrated, I said fine and to just get me a replacement. That’s when he told me he could just shut this exchange down I and make me go to another location. New car was pretty dirty inside…crumbs throughout and dirt wiped around but not off of seats. At least it was functional. Didn’t really have an option so took the exchange and left. Advise going somewhere else if you have a choice.
Feb 19, 2022 · Jason DThis is my favorite Avis location. Very professional, good customer service, courteous and always gets me in and out. Thank you Tom
Feb 25, 2025 · FaZe CinnabonEXCELLENT CUSTOMER SERVICECLEAN VEHICLESTEAM MEMBERS ALWAYS SERVICE CUSTOMERS WITH A SMILE
Jul 09, 2025 · LaTonya SainCame to this location to see about exchanging the car I got from the airport which was awful. They could not exchange it but as a courtesy gave the care a thorough cleaning so we did not have to go back to the airport and deal with those people again.I’m so very appreciative that they were willing to help us!!!
Dec 11, 2024 · Margaret MorganThe owner here is BY FAR the best car rental owner I have EVER rented from. The most professional and knowledgeable car rental place by leaps and bounds. I am spoiled there, and because of that, really dont want to rent from anywhere else.Edit: Who's "xavier"? A man named Tommy owns this location...
Jan 24, 2025 · Robert Osborne
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