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Avis Car Rental Introduce
In the vast and dynamic landscape of California, where personal mobility often dictates the pace of daily life, having access to a dependable car rental service is essential. Whether you're a local resident navigating the South Bay's diverse neighborhoods, an individual in need of a temporary vehicle for work or leisure, or a visitor exploring the Golden State, a trusted car rental agency can provide the freedom and flexibility you need. Avis Car Rental, with its long-standing global presence, offers a local solution in Torrance, California, situated conveniently on Hawthorne Boulevard.
Avis has built a reputation over decades as a prominent name in the car rental industry, known for its extensive fleet and widespread network. The Torrance branch aims to extend this legacy, providing a range of vehicle options and services designed to meet the varying demands of its clientele. For Californians, a rental car from a well-known brand like Avis can be crucial for everything from family road trips to managing daily errands when your own vehicle is unavailable. The ability to seamlessly transition from public transport to a personal vehicle, or to simply enhance travel experiences, makes car rental a valuable service in the region.
This article will explore the specifics of Avis Car Rental on Hawthorne Boulevard in Torrance, detailing its location and accessibility, the array of services it provides, its key features, and ultimately, why it remains a relevant option for local users. We will also incorporate real customer feedback to provide a comprehensive and balanced overview, helping you to make an informed decision for your next car rental in California.
Location and Accessibility
Avis Car Rental in Torrance is strategically located at 20522 Hawthorne Blvd, Torrance, CA 90503, USA. This address places the branch directly on a major thoroughfare in Torrance, a significant city within Los Angeles County. Hawthorne Boulevard is a central artery, making the location highly accessible for residents of Torrance and surrounding communities such as Redondo Beach, Lomita, Gardena, and Lawndale.
The branch’s position on Hawthorne Boulevard ensures ease of access from various parts of the South Bay area. It is situated just south of Spencer Street, between Del Amo Boulevard and Torrance Boulevard, and directly across from the Del Amo Car Wash, near Pacific Audi. This makes it relatively easy to locate and reach by private vehicle. While public transportation options might be available nearby, a car rental service is typically best accessed by car for pick-up and drop-off convenience. The hours of operation are generally convenient for working individuals and weekend plans: Sunday 8:00 AM - 1:00 PM; Monday - Friday 8:00 AM - 6:00 PM; and Saturday 8:00 AM - 1:00 PM. This accessibility is a key factor for local users who prioritize quick and convenient access to their rental vehicle without having to travel to an airport or a more distant location.
Services Offered
As a branch of Avis Car Rental, the Torrance location on Hawthorne Boulevard offers a comprehensive suite of services, common to a major rental agency, to cater to a diverse range of customer needs. These services typically include:
- Diverse Vehicle Selection: Avis maintains a varied fleet, from economy and compact cars (e.g., Kia Rio, Kia Soul) for efficient city driving, to intermediate, standard, and full-size sedans (e.g., Toyota Corolla, Volkswagen Jetta, Toyota Camry) for comfortable travel. For those needing more space, Intermediate SUVs (e.g., Toyota RAV4), Standard SUVs (e.g., Ford Edge), Full-Size SUVs (e.g., Ford Expedition), Premium SUVs (e.g., Chevrolet Suburban), and minivans (e.g., Chrysler Pacifica) are typically available. Luxury vehicles (e.g., Genesis G70) and convertibles (e.g., Ford Mustang Convertible) are also often part of the fleet for special occasions. Electric vehicles like the Kia EV6 and Tesla Model 3 are also increasingly offered.
- Flexible Rental Periods: Customers can choose from daily, weekly, or even long-term and monthly rental options, providing flexibility for both short trips and extended needs.
- Online Reservations and Mobile App: Avis offers a user-friendly online booking platform and a dedicated mobile app, allowing customers to easily reserve, manage, and even modify their rentals. The app often includes features like "Preferred Service" to expedite pick-up.
- Add-Ons and Protection Plans: A variety of optional add-ons are available, such as GPS navigation, child safety seats, SiriusXM® radio, and fuel service options. Various protection plans, including Loss Damage Waiver (LDW) and extended roadside assistance, are offered to provide peace of mind.
- One-Way Rentals: For travelers planning to pick up a car in Torrance and drop it off at another Avis location, one-way rental options are generally available, both for local and cross-state travel.
- Prepay Options: Customers often have the choice to "Pay Now" online for a discount on rates at most Avis locations, which can be a cost-saving feature.
While the broad range of services is a highlight, it's worth noting that customer experiences can vary, as indicated by some reviews, particularly concerning pricing transparency and call center efficiency. It is always recommended to confirm specific details directly with the local branch when making a reservation.
Features / Highlights
Avis Car Rental, as a major player in the industry, offers several features that can be advantageous for local users in California:
- Global Brand with Local Presence: The Torrance branch benefits from the extensive network and standardized procedures of a global brand, offering a degree of consistency and reliability often sought by renters.
- Avis Preferred Program: This loyalty program allows frequent renters to bypass the counter at many locations, choose their vehicle, and receive special offers, enhancing the efficiency of the rental process for loyal customers.
- Technologically Equipped Vehicles: Many vehicles in the Avis fleet come with modern amenities like Bluetooth SYNC, backup cameras, and increasingly, advanced safety features, providing a comfortable and secure driving experience.
- Convenience for Nearby Attractions: The Torrance location is well-positioned for easy access to local attractions such as Del Amo Fashion Center, Redondo Beach Pier, and the numerous businesses and residential areas throughout the South Bay. Its accessibility also makes it suitable for day trips to Los Angeles attractions or coastal cities.
- Flexible Return Policies: While specific policies should always be confirmed, Avis generally offers a grace period for returns and options for after-hours returns at locations with drop boxes, though responsibility for the vehicle remains with the renter until the contract is closed.
Customer reviews highlight both the positive aspects, such as friendly staff, quick pick-up when cars are ready, and loyalty program benefits (like free upgrades due to status), as well as challenges, including issues with call center hold times, perceived discrepancies in pricing, and vehicle readiness. These mixed experiences underscore the importance of clear communication and diligent review of rental agreements.
Contact Information
For direct contact with Avis Car Rental - Torrance - Hawthorne Blvd, please use the following details:
Address: 20522 Hawthorne Blvd, Torrance, CA 90503, USA
Phone: (310) 542-5029
Mobile Phone: +1 310-542-5029
It is always advisable to call ahead to confirm operational hours, vehicle availability, and any specific rental requirements or policies, especially given the varying customer experiences reported.
Conclusion: Why this place is suitable for locals
For residents of Torrance and the broader Southern California region, Avis Car Rental on Hawthorne Boulevard offers a familiar and generally well-equipped option for their car rental needs. In a state where driving is often a fundamental part of daily life, having a locally accessible and reputable car rental service can be incredibly beneficial.
The primary suitability for locals stems from its strategic location. Being situated on a major boulevard in Torrance means easy access for those living and working in the South Bay, eliminating the need for long commutes to airport rental counters. This convenience is paramount whether you need a car for a short-term emergency, an extended visit, or simply to supplement your existing transportation for a specific event or trip. The brand recognition of Avis provides a level of assurance regarding vehicle quality and overall service standards, which can be a comforting factor for renters.
Furthermore, the diverse fleet ensures that a wide array of needs can be met, from economical options for quick trips to larger vehicles for family outings or moving tasks. While customer experiences can vary, as is common with any large service provider, the accessibility of the branch, coupled with the potential benefits of loyalty programs and online booking efficiency, makes Avis a practical choice for many. For Californians who seek a convenient, flexible, and generally reliable car rental experience from a globally recognized company, the Torrance Avis branch on Hawthorne Boulevard stands as a solid option to help navigate the Golden State with ease.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
20522 Hawthorne Blvd, Torrance, CA 90503, USA
Avis Car Rental Reviews
pricefeespaygascleaningpickuplaxcheck inefficientcharging
★ 5★ 4★ 3★ 2★ 1The staff were friendly. They had my car ready for pickup. I got free upgrade due to my status. Walking distance from my hotel… easy drop off
Jun 25, 2025 · Mustafa Serwan1. Called for a pickup, someone answered and asked me to hold; waited for 30 minutes before they hung up2. Called back 2 more times, 1st call they hung up immediately, 2nd call someone at a call center answered, told me I had to schedule a pickup on their website but there is no place to do that on their website3. Called the local office got a live body Gary (I think) asked for a pickup, he said they stopped doing pickups due to covid and low staff.4. Onsite, the car wasn't ready at the pickup time 2pm, had to wait for it to be cleaned (shouldn't that be taken care of the morning of?) The person behind the counter was nice enough and there was only 1 person in front of me waiting for their car to be cleaned as well5. Price: $52 for a 1 day rental of a Prius with 62,000 miles on it and a cigarette burn in the driver seatI've read all the horror stories about their accounting practices and bait and switch techniques, so take plenty of pictures.Think of them as a low rent car rental agency that AVIS doesn't want to pay enough to staff up to provide the services they say they provide. The car rental is cheaper than my normal Enterprise bill which is about 60% higher but you have to find a way to get there since they don't pickup even within 4 miles like Enterprise does
Jan 15, 2024 · steve baylieGreat service, the rubicon had a failure with its hybrid system but all in all worked fine.
Jun 07, 2025 · John von WeissI always get very good service at this Avis / Budget. Sometimes it looks busy but they're so efficient the wait is not bad. The cars are always in great shape and I love the variety. Everyone is nice but a special shout out to the sweet girl with the glasses who has helped me several times exhibiting exceptional customer service.
Feb 04, 2024 · Craig AllenEdit: July 18Changing the rating to three stars from one. I was able to work with their telephone customer service to remove the phony charges. It should not have been this way though. They could have easily gotten all the five stars by honoring their reservation terms and a pleasant on-site customer service.Original review below:Avis Torrance: A Disappointing and Deceptive Experience★☆☆☆☆Desk agent: AshleyI recently had a three-week rental experience with Avis in Torrance that I can only describe as frustrating and dishonest. From start to finish, this rental was plagued with issues that have completely eroded my trust in Avis.The problems began even before I picked up the car. Despite prepaying online, Avis inexplicably charged my card an additional $150 over the confirmed amount. When I contacted customer service, they brushed off my concerns, promising to adjust the amount after the rental period - a less than reassuring response.Upon arrival at Avis Torrance, the situation deteriorated further. The agent (Ashley) refused to honor my confirmed reservation, forcing me to upgrade to a higher tier vehicle at an additional cost. This bait-and-switch tactic is unacceptable and feels like a deliberate attempt to squeeze more money from customers.The final straw came at the end of the rental. I took extra care to return the car in perfect condition, even having the same agent - Ashley - inspect the vehicle with me. We confirmed together that the fuel tank was full (image attached), and she assured me everything was fine. Imagine my shock when I later discovered an unexplained $34 fuel charge added to my final total.This experience has left me feeling deceived and taken advantage of. The lack of transparency, the unexpected charges, and the refusal to honor reservations are all serious red flags. It's clear that customer satisfaction is not a priority for this Avis location.
Jul 18, 2024 · Abhi Garg
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