Avis Car Rental Photos

Avis Car Rental Introduce
For residents of Illinois, having access to a reliable car rental service is often a practical necessity. Whether you're managing life when your primary vehicle is in the shop, planning a weekend escape to one of Illinois's beautiful natural areas, or simply need an extra set of wheels for a special occasion, car rental offers valuable flexibility. This article will provide an in-depth look at Avis Car Rental, specifically the branch located at 504 Illinois Rte 59 in Naperville. We'll cover its location, the services it provides, its features, and important considerations to help Illinois locals make an informed choice for their transportation needs.
The vast and varied landscape of Illinois, from the bustling urban sprawl of Chicago to the serene suburban communities and agricultural heartland, frequently calls for convenient and dependable transportation. While public transit networks serve many areas, a personal vehicle remains paramount for countless daily activities and journeys across the state. Car rental agencies, like Avis, step in to bridge this gap, offering solutions for a multitude of scenarios. This includes short-term rentals for out-of-town guests, long-term options for those awaiting vehicle repairs, or simply a different type of vehicle for specific tasks. We will explore the specific offerings and important aspects of the Naperville Route 59 location, always from the perspective of an Illinois resident looking for a trusted local car rental partner.
Avis Car Rental is conveniently situated at 504 Illinois Rte 59, Naperville, IL 60540, USA. This location places it within the Naper West Plaza, making it easily identifiable and accessible for residents of Naperville and the surrounding western suburbs of Chicago, including communities such as Aurora, Warrenville, and Lisle. Illinois Route 59 is a significant north-south arterial road, providing a direct route to the branch. Its proximity to major expressways like I-88 (Ronald Reagan Memorial Tollway) ensures that customers from across the Chicagoland area can reach the office with relative ease. This strategic positioning contributes to a smoother pick-up and drop-off experience, minimizing travel time for busy Illinoisans.
The accessibility of this Avis branch is a significant advantage for local users. Being part of a larger commercial plaza often means ample parking and straightforward navigation upon arrival. Whether you're a commuter needing a temporary vehicle, a family planning a road trip to Starved Rock State Park, or someone managing a car repair, the Naperville location's ease of access is a key benefit. While direct public transportation might require some planning, local bus services in Naperville can connect to areas near the plaza, and ride-sharing options provide a direct route, ensuring convenience for various customer needs.
Services Offered:
- A wide variety of vehicle types to suit different needs and preferences, including economy cars for fuel efficiency, comfortable sedans, spacious SUVs for families or more cargo, minivans, and potentially luxury vehicles.
- Flexible rental periods, encompassing daily, weekly, and extended monthly options to accommodate both short-term requirements and longer-term transportation solutions.
- One-way rental options, allowing customers the flexibility to pick up a vehicle at this Naperville location and return it to another Avis branch, useful for specific travel itineraries or moves.
- Optional add-ons such as GPS navigation systems to assist with route planning and child safety seats to ensure secure travel for younger passengers (availability of specific add-ons may vary).
- Various protection plans and insurance coverage options are available for purchase, designed to provide peace of mind and financial protection during the rental period.
- Avis Preferred loyalty program, offering benefits like expedited service and earning points for free rental days for frequent renters.
- After-hours return service, typically allowing customers to drop off vehicles outside of regular business hours by parking in designated spaces and utilizing a secure key drop box (customers remain responsible for the vehicle until it's inspected the next business day).
- Support for customers with disabilities, offering features like hand controls (available at no extra charge) and information regarding wheelchair-accessible shuttles at airport locations (though this branch is a local one).
Features / Highlights:
- The branch is conveniently situated at 504 Illinois Rte 59 in the Naper West Plaza, offering straightforward access for customers.
- Aims to provide a diverse fleet of vehicles, including models like the Volkswagen Tiguan, which one customer noted was in "top condition with all features" and "drove perfectly" for a driving test.
- Customer service can be a highlight, with one review praising "the lady who initially assisted me" as "very nice." Another customer had an "amazing experience" and reported staff provided "all the necessary details and the insurance required" for a driving test.
- Avis generally aims for a smooth rental process, though individual experiences may vary.
- As a major national brand, Avis offers various online booking options and potential for loyalty program benefits.
Contact Information:
Address: 504 Illinois Rte 59, Naperville, IL 60540, USA
Phone: (630) 585-0979
Mobile Phone: +1 630-585-0979
Conclusion: Why this place is suitable for locals:
For Illinois residents, Avis Car Rental at 504 Illinois Rte 59 in Naperville can be a suitable option for their car rental needs, but it's crucial for local users to approach their rental with awareness of mixed customer experiences. The positive feedback highlights strong points that make this branch a viable choice for many in the community. For instance, the experience of a customer who rented a Volkswagen Tiguan for a driving test, praising its "top condition" and the staff's provision of "necessary details and the insurance required," demonstrates the potential for excellent service and well-maintained vehicles for specific, important needs.
However, it is equally important for potential renters to consider the challenges reported by another customer. Issues such as a "dirty" vehicle that "smelled of marijuana," requiring an ozone generator, and persistent low tire pressure (20 PSI, necessitating daily inflation) raise significant safety and comfort concerns. The customer's inability to easily switch to a different vehicle and the perceived unsatisfactory service from some staff members highlight areas where experiences can fall short. This feedback is vital for locals to understand that while a positive outcome is possible, vigilance is advised.
Therefore, for Illinois residents, Avis Car Rental in Naperville, with its convenient location and wide range of vehicles, can meet various transportation demands. It is particularly well-suited for those needing a vehicle for a driving test, a special event, or short-term local travel, given the potential for top-condition cars and helpful staff, as evidenced by positive reviews. However, to ensure the best possible experience, locals are strongly advised to:
- Thoroughly inspect the vehicle upon pickup for cleanliness, odors, existing damage, and tire pressure. Document any issues with photos or videos.
- Communicate any concerns immediately and clearly to staff before leaving the lot. If a resolution isn't satisfactory, consider escalating the issue within Avis's corporate channels, as the dissatisfied customer planned to do.
By taking these proactive steps, residents of Naperville and the surrounding Illinois communities can better navigate their car rental experience at Avis, leveraging its brand presence and vehicle selection while minimizing potential frustrations, ultimately securing the transportation they need.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
504 Illinois Rte 59, Naperville, IL 60540, USA
Avis Car Rental Reviews
smellpick updrivingcourtesyrav 4sedancoupletirezerochoice
★ 5★ 4★ 3★ 2★ 1I am not satisfied with the rental and the service I received. The vehicle was dirty and smelled of marijuana, which is unacceptable, especially since I need to transport my kids. Inhaling that odor raises safety concerns, so I had to use an ozone generator to eliminate the smell.Additionally, I had to inflate the tires every day while using the vehicle, as it would consistently reach 20 PSI. On Father's Day, I stopped by to complain and request a different car, but they offered to switch me to a sedan and claimed that was all they had available. This situation is a significant safety concern, and I shouldn't have to deal with these issues daily.Unfortunately, I have no choice but to continue using this vehicle until my car is out of the shop. The service from the two male staff members was unsatisfactory, but the lady who initially assisted me was very nice. I plan to escalate my grievance to the corporation.
Jun 18, 2025 · Jamie TaylorHad an amazing experience at avis in route 59, i booked the car for driving test, they provided all the necessary details and the insurance required so that we can drive the car during test. The car was top condition with all features, we rented a volkswagen tiguan and it drove perfectly
Feb 13, 2025 · Saurabh BanerjeeTerrible service. Rented us a car that had big dent in roof, smelled, stains on seat. Claimed no other cars in fleet. The rented car should not be in fleet. Manager should be ashamed.
Jun 29, 2025 · Tom PflugerIf I could give them a zero, that’s what they would get!! This Location, the worker and manager is Horrible racist people! I had a reservation before getting to this location, I called and spoke with the manager the female then I talk with one of the guys who was one of the clerks. I let them know. I was on my way to get the Kia soul vehicle.****They told me they’ll had it ready for me, when I got there, a man were getting in the vehicle, they said they had for me. This was a reservation. I had made two weeks prior.****They was rude! Disrespectful! About it. They were trying to give me an old Hyundai it appear to be from 2005 vehicle was parked bagged up hidden from all the other vehicles. It was dirty outside and inside appeared they had never washed it since they had it. It was horrible!!.**They were trying to give Me that vehicle I asked one of the clerksI asked them did they clean or wash the vehicle. He replied NO!! it’s too cold to wash the Car and Clean them!**This was the worst experience I ‘ve ever had. Then the so called manager, the female said she’ll cancel the reservation then she canceled it, and never gave me another vehicle’s. Then 2 days later they were trying to charge my credit card some fees that I had to dispute. This is a horrible Experience and location!!!. They need to get real people in this store (Location) that are not racist disrespectful! and do not discriminate. This should not be tolerated and corporate need to do something about these horrible people.I’m contacting corporate and complaining.
Dec 24, 2024 · VictoriaHad a bad experience I left this location feeling unsatisfied as a paying customer. The employee would not modify my reservation. Tried to up sale the insurance package. Once I said no to the up sale she became rude and refused me a vehicle. So I then went to another location and found out it was a hold on my card. Then I called her back and she tried to tell me that it was not a hold. So I had to go to a third location where a very nice 😊 guy finally got me a rental. I had to call my bank to get the hold off of my card .
Feb 12, 2024 · kal Jackson
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