Avis Car Rental

- 274 Leibert Rd, Hartford, CT 06120

For residents and visitors across Connecticut, especially in the capital region of Hartford, reliable transportation is often a crucial component of daily life. Whether you're navigating urban commutes, planning a weekend escape to the Connecticut shoreline, or require a temporary vehicle while your own is undergoing maintenance, a dependable car rental service is invaluable. Avis Car Rental, located on Leibert Road in Hartford, CT, is one of the options available to local users seeking vehicle hire. This article aims to provide a clear, engaging, and informative overview of this specific Avis location, detailing its accessibility, the range of services it typically offers, and key considerations for locals.

Avis is a globally recognized brand in the car rental industry, known for its extensive network and wide selection of vehicles. The Hartford branch on Leibert Road serves as a key local point of access for this national brand, aiming to meet the diverse transportation demands of the Hartford community and its surrounding areas. While the Avis brand generally strives for high standards, individual branch experiences can vary. It's important for local customers to understand the specifics of this location's operations, especially in light of recent customer feedback, to ensure a smooth and informed rental process.

The Avis Car Rental branch is conveniently located at 274 Leibert Rd, Hartford, CT 06120, USA. This address places it in a highly accessible area within Hartford, making it relatively easy to reach for residents from various parts of the city and nearby towns. Leibert Road is situated off I-91, near Exit 33 (Jennings Road), providing straightforward navigation for those driving. It's also approximately 4.4 miles from Hartford-Brainard Airport and about 9.8 miles from Bradley International Airport (BDL), positioning it as a potentially convenient option for those flying into or out of the region, though customers flying into BDL should note there is also an Avis counter directly at Bradley International Airport. For local pickups, the "We'll Pick You Up" service (if available, customers should confirm by calling) can add significant convenience. The branch maintains regular operating hours, typically from 8:00 AM to 6:00 PM on weekdays, with shorter hours on weekends, making it accessible during standard business times for most renters. However, it's important to note that after-hours returns are generally not available at this specific location, meaning vehicles must be returned during office hours.

Avis generally offers a comprehensive range of services designed to accommodate various car rental requirements. While specific vehicle availability and features can fluctuate, typical offerings include:

• Diverse Vehicle Fleet: Avis typically provides a wide selection of vehicles to suit different preferences and group sizes. This includes economical compact cars, comfortable sedans (e.g., Toyota Corolla, Chevrolet Malibu), SUVs (midsize, standard, full-size, e.g., Toyota RAV4, Ford Edge), minivans, and sometimes specialty or luxury vehicles. This variety aims to cater to different travel needs, from daily commutes to family vacations.
• Flexible Rental Periods: Customers can usually choose from daily, weekly, or monthly rental options, providing flexibility for short-term needs, extended trips, or long-term vehicle solutions.
• One-Way Rentals: For those planning to pick up a car in Hartford and return it to a different Avis location, one-way rental options are often available, although additional fees or specific conditions may apply.
• Protection Options: Avis offers various protection products, such as Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC). These options can reduce or waive financial responsibility for damage to the rental vehicle or provide limited coverage for personal belongings. Renters are encouraged to review these options and check their personal auto insurance policies.
• Avis Preferred Program: This loyalty program allows frequent renters to bypass the counter, choose their vehicle, earn points towards free rentals, and enjoy expedited service.
• Add-on Equipment: Customers can typically rent additional equipment like GPS navigation systems, child safety seats (infant, child, or booster seats), and sometimes satellite radio.
• Fuel Plans: Avis provides several convenient fuel plan options, allowing customers to prepay for a full tank of gas, have Avis refuel the vehicle upon return (at a per-gallon rate), or refuel the car themselves before returning it.
• Customer Service and Support: Avis aims to provide customer support for reservations, billing inquiries, and roadside assistance, though customers should be aware of the specific contact methods and potential response times, as indicated in some reviews.

The Avis Car Rental branch in Hartford on Leibert Road has several features and aspects that are important for local customers to consider:

• Convenient Location: Its accessibility from major routes and proximity to downtown Hartford and local airports makes it a practical choice for many Connecticut residents.
• Diverse Fleet Availability: The branch typically offers a good selection of standard vehicle types, making it easier for customers to find a car that suits their immediate needs.
• Operational Hours: With consistent weekday and weekend hours, the branch is generally open when most individuals need to pick up or return a rental vehicle.
• Customer Service Feedback: It is crucial for prospective customers to be aware of the mixed reviews regarding customer service at this specific branch. Issues such as incorrect fuel charges despite a full tank return, difficulty reaching the office by phone, and confusion with vehicle assignments and pre-paid reservations have been reported. While one customer's receipt was eventually updated, these experiences highlight the importance of diligent pre-rental checks and documentation (e.g., photos of fuel gauge, clear understanding of rental terms).
• Vehicle Condition Concerns: There have been reports of vehicles with issues, such as smoke odor or mechanical problems (e.g., car not restarting, key fob issues), which could significantly impact travel plans and customer satisfaction.
• Importance of Detailed Planning: As one review suggests, customers should avoid making extensive plans that rely on a completely seamless rental experience from this specific location and should prepare for potential contingencies. Double-checking all paperwork, ensuring vehicle condition, and verifying contact information are critical steps.

For direct inquiries or to make a reservation with Avis Car Rental in Hartford, you can use the following contact information:

Address: 274 Leibert Rd, Hartford, CT 06120, USA

Phone: (860) 241-0049

Mobile Phone: +1 860-241-0049

Avis Car Rental on Leibert Road in Hartford, CT, can be a viable option for locals across Connecticut seeking vehicle rentals, particularly due to its established brand recognition and accessible location within the state capital. For residents needing a car for various purposes, the convenience of a nearby Avis branch with a broad fleet of vehicles is appealing. However, potential renters should approach this specific location with an awareness of the varied customer experiences reported. While Avis generally offers a comprehensive range of services and programs like Avis Preferred, the feedback from this Hartford branch underscores the critical need for customers to be proactive. It is highly recommended to meticulously review all charges on your receipt before leaving the counter, carefully inspect the vehicle upon pickup (including fuel levels and overall condition, and consider taking photos), and maintain clear communication with staff if any issues arise. For those who prioritize preparedness and thorough verification, this Avis location can still serve as a convenient option for their car rental needs in Connecticut.

Avis Car Rental

274 Leibert Rd, Hartford, CT 06120, USA