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For residents and visitors in the vibrant city of Cambridge, Massachusetts, having convenient access to reliable car rental services is often essential. Whether you’re planning a weekend getaway to the scenic North Shore, need a temporary vehicle while your car is in the shop, or require transportation for business within the bustling Greater Boston area, a local car rental solution can provide the flexibility and freedom you need. Among the many options, Avis Car Rental at 350 Massachusetts Avenue stands as a key player, aiming to serve the diverse transportation demands of the community. This article provides a comprehensive and informative overview of this specific Avis location, tailored for the perspective of local Massachusetts users.
Understanding the specific offerings, accessibility, and unique features of local businesses is crucial for making informed choices. For those residing in Cambridge, Somerville, or even Boston, knowing the ins and outs of this Avis branch can streamline your rental experience and help you plan your travels more effectively throughout the Commonwealth. We'll delve into everything from its prime location to the services it provides, ensuring you have all the necessary information at your fingertips.
The Avis Car Rental branch in Cambridge, Massachusetts, is strategically located at 350 Massachusetts Avenue. This address places it in a highly accessible and central part of Cambridge, making it convenient for a wide array of local users. Massachusetts Avenue, or "Mass Ave" as it's commonly known, is a major thoroughfare that connects various parts of Cambridge, including Central Square, Harvard Square, and MIT.
For those relying on public transportation, the location is a significant advantage. The MBTA Red Line’s Central Square station is often just a short walk away, providing easy access for individuals coming from other parts of Cambridge, Somerville, or even downtown Boston. Numerous MBTA bus routes also run along Massachusetts Avenue, further enhancing its accessibility. This means that if you don't own a car or prefer to use public transit for your daily commute, reaching this Avis location to pick up or drop off a rental car is remarkably straightforward.
Its proximity to the Massachusetts Institute of Technology (MIT) makes it particularly convenient for students, faculty, and staff associated with the university, as well as businesses and residents in the surrounding neighborhoods. This central placement ensures that the Avis branch is not just a service provider but an integral part of Cambridge’s local transportation ecosystem, easily reachable whether you're on foot, by bus, or by subway.
Avis Car Rental, as a globally recognized brand, offers a robust set of services designed to cater to a variety of customer needs. While the core offerings are consistent across most Avis locations, here’s what you can generally expect from the 350 Massachusetts Avenue branch:
- Extensive Vehicle Selection: Avis typically provides a broad range of vehicle classes to suit different preferences and requirements. This includes compact cars for economical city driving, comfortable mid-size and full-size sedans for longer journeys, SUVs for more space and varied terrain, and minivans for larger groups or families. This variety ensures that whether you need a car for a short errand or an extended road trip across New England, you’ll likely find a suitable option.
- Flexible Rental Durations: Whether you need a car for just a few hours, a day, a weekend, a week, or even a month, Avis offers flexible rental periods. This is particularly beneficial for locals who might require a car for specific events, a temporary replacement, or an extended period without the commitment of car ownership.
- After-Hours Drop-off: A notable feature of this particular Avis location, as highlighted by local feedback, is the availability of after-hours drop-off. This service is highly appreciated by customers, as it offers significant flexibility for returning vehicles outside of regular business hours, a convenience not always found at other non-airport Avis branches in the Boston area. This can be a lifesaver for early morning flights or late-night returns.
- Optional Add-ons and Protections: To enhance your rental experience, Avis generally provides various optional add-ons. These can include GPS navigation systems to help you find your way, child safety seats for families, and various protection plans (such as Loss Damage Waiver, Supplemental Liability Insurance) for peace of mind during your rental period.
- Avis Preferred Program: For frequent renters, the Avis Preferred program offers benefits such as expedited service, the ability to bypass the counter at many locations, and earning points for future rentals. This can streamline the pick-up process, especially for those who rent regularly.
When considering Avis Car Rental at 350 Massachusetts Avenue, certain features and aspects stand out, shaping the overall customer experience for locals:
- Convenient After-Hours Drop-off: This is a significant highlight for many local users. The ability to return a car after the office closes provides unparalleled flexibility, especially for those with unconventional schedules or last-minute changes to their travel plans. It reduces stress related to strict return times and is a key differentiator from many other non-airport rental locations in the region.
- Prime Central Cambridge Location: Its placement on Mass Ave makes it incredibly accessible via public transit (MBTA Red Line and various bus routes) and by foot for anyone in the Central Square, MIT, or surrounding areas. This saves valuable time and makes picking up or dropping off a car much easier for those without their own vehicle.
- Brand Reputation: As part of the Avis global network, this location benefits from the brand's established reputation for offering a wide range of vehicles and a generally consistent level of service, supported by a large operational network.
However, it's also important to acknowledge that customer experiences can vary. Some local feedback indicates occasional challenges, such as wait times for cars to be ready even with pre-booked reservations, and instances where vehicles were not thoroughly cleaned or lacked basic amenities like windshield fluid. There have also been reported issues with billing accuracy, particularly concerning return times for after-hours drop-offs, though some of these issues appear to be resolved after customer communication and intervention from other branches. This underscores the importance of thoroughly inspecting your vehicle at pick-up and keeping detailed records of your drop-off.
For inquiries, reservations, or any other assistance, you can reach the Avis Car Rental branch at 350 Massachusetts Ave, Cambridge, MA 02139, USA, using the following contact details:
Phone: (617) 621-0413
Mobile Phone: +1 617-621-0413
Address: 350 Massachusetts Ave, Cambridge, MA 02139, USA
For residents of Massachusetts, particularly those in and around Cambridge, the Avis Car Rental location at 350 Massachusetts Avenue stands out as a highly suitable option for their car rental needs. Its central and accessible location on a major avenue, coupled with the critical advantage of after-hours drop-off, provides a level of convenience and flexibility that is invaluable in an urban environment like Cambridge.
Whether you need a vehicle for a quick trip to the North Shore, a visit to family in Western Mass, or a business engagement in downtown Boston, the diverse fleet ensures that you can find a car that matches your specific requirements. While it's always prudent to be prepared for potential wait times or to double-check vehicle conditions, the overall convenience offered by this Avis branch, particularly its after-hours drop-off capability, makes it a strong contender for local car rental choices. It allows locals to seamlessly integrate car rentals into their busy schedules, making travel and errands across the Commonwealth significantly easier. For those seeking a reliable, accessible, and flexible car rental solution in Cambridge, this Avis location offers a compelling option.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
350 Massachusetts Ave, Cambridge, MA 02139, USA
Avis Car Rental Reviews
pick upcleanpayfeesdeskgasparking garagecallreceiptreview
★ 5★ 4★ 3★ 2★ 1I have rented cars from this Avis location a few times recently, and unfortunately I had quite frustrating experiences similar to others’. 1) When I arrived at the location at my supposed car pickup time, the car was not yet ready and I had to wait in line for about 30~40 minutes for my car to be ready. When I finally got the car, the interior was not clean, crumbs on the seats and in the storage compartments, and what’s worse, the car ran out of windshield fluid shortly on the road. With such situations, I don’t understand why it took so long for the car to get ready. 2) As far as I know, this is the only Avis location in the Boston area (apart from the airport) that has after-hours drop-off, which I appreciate (hence giving more than one star). However, one time I got charged for an extra hour and a late fee without any communication, even though I returned the car within 24 hours. I later realized that the car return time was recorded based on the time when the office opened rather than the time when the car was returned to the parking garage.
Apr 01, 2025 · Vincent TsengUPDATE: the local team contacted me after I filled up their survey, and was able to cancel the bill. Apparently, it was another branch (Logan airport) that charged me for cleaning.ORIGINAL: the rental experience itself was fine. The problem is that I just got a billing letter in which I'm required to pay $125 for vehicle cleaning, although the car was already dirty when I received it (I returned it in the exact same condition less than 24 hours later).
Feb 25, 2025 · Roee YifrachRental vehicles are parked off-site from the rental office. Agents refuse to take you to the vehicle or show you where the garage is located, so there is no easy way to review the car you are getting before you rent it. When I found the car I had reserved on-line in the garage, it had multiple large dents, a cracked bumber, and the turn signal did not work.
Feb 04, 2024 · Leah B.Fast, polite and friendly staff. Met 10 minutes prior to the appointment, and left 8 minutes after. Booked a «mystery» car and got a 2023 Jeep Wrangler Sahara edition, so nice car. They dont deserve all of the negative reviews.
Jul 12, 2024 · Morten Sildnes AndersenIt seems that this bad review is but another drop in a ocean of sludge. Avis is, objectively, one of the worst and most predatory organizations in the auto rental field. I'll preface this review with the fact that my most recent rental experience utilized a voucher due to being given a car in undriveable condition in the past.For this most recent experience: Avis charges an $8 fee if they receive the invoice from Massachusetts Pay-by-plate and have to send it to you for payment. However, Pay-by-plate will only release the invoice to the owner of the car, which is Avis. When this was brought up to Avis, they simply said that it is the customer's responsibility to contact Mass Pay-by-plate to get the invoice regardless of their policy. This run-around is wildly unprofessional and seems like such an obvious ploy to charge additional fees. Furthermore, after this conversation, the company is now trying to charge for damage to the vehicle; which was inspected and reported prior to leaving the lot.This company is shameless in their unethical and, again, predatory business practices. Were the Better Business Bureau a more reliable avenue for reporting, I would be filing a grievance with them immediately; not that I will not be doing so eventually. Word of advice, though: if at all possible, avoid Avis altogether. In the age of awarding the lowest bidder and cutting costs to the detriment of safe conduct, Avis stands tall with so many others.
Jan 06, 2025 · Jonathon
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