Avis Car Rental

- 5535 Clinton Highway, Merchant Dr At, Knoxville, TN 37912

For residents and visitors needing reliable and versatile transportation in the East Tennessee area, the Avis Car Rental location at 5535 Clinton Highway in Knoxville stands as a prominent choice. Operating as both a full-service car rental agency and a dedicated van rental agency, this facility is equipped to handle a wide array of travel and hauling needs, from quick weekend getaways to essential commercial requirements. The company is committed to delivering a friendly yet professional rental experience, serving the local community of Knoxville and the surrounding Tennessee region.

This Avis location, situated conveniently on Clinton Highway, aims to provide smooth, efficient service, a quality often highlighted by satisfied local customers. Whether you require a compact vehicle for navigating downtown Knoxville, a spacious minivan for a family trip to the Great Smoky Mountains, or a robust van for business purposes, this branch strives to maintain a diverse fleet and uphold the professional standards associated with the Avis name.

Navigating the car rental landscape can sometimes be complex, with policies regarding deposits, insurance, and loyalty points constantly evolving. While one customer review mentioned recent changes leading to increased costs, such as larger authorization holds and higher points required for free days, another emphatically praised the Knoxville team for providing the “Best Car Rental Experience in Knoxville – Hands Down,” highlighting their professionalism, courteous staff, and genuinely appreciative customer focus. Prospective renters are encouraged to check the latest policies and terms directly with the Clinton Highway location or on the Avis corporate website for the most current information regarding pricing, deposits, and rewards redemption specific to their reservation.

The Avis Car Rental agency is located at:

• 5535 Clinton Highway, Merchant Dr At, Knoxville, TN 37912, USA

This strategic position on Clinton Highway, near Merchant Drive, offers excellent accessibility for those in North Knoxville and surrounding areas. Clinton Highway is a major roadway in the area, making the location easy to find whether you are coming from downtown, the suburbs, or even making your way south from neighboring counties. The accessibility of this specific location is further enhanced by its operational hours, which cater to both weekday and weekend renters, though specific holiday hours may vary.

• Typical Hours of Operation: Monday - Friday, 8:00 AM - 5:00 PM; Saturday and Sunday, 8:00 AM - 2:00 PM. (Renters should always confirm current operating hours before planning their pickup or return.)
• Accessibility Features: The facility demonstrates a commitment to serving all customers by providing both a wheelchair accessible entrance and a wheelchair accessible parking lot.
• Parking: On-site parking is available, which provides a convenience for customers picking up their rental vehicle.
• After-Hours Returns: For customers unable to return their vehicle during business hours, the Avis Clinton Highway location typically offers an after-hours return option. This usually involves parking the vehicle at the location, locking it, and depositing the keys in a designated drop box near the front entrance. However, customers are responsible for the vehicle until it is officially checked in during normal business hours, so one should be fully aware of the after-hours return policy and liability.

As a local branch of a major international brand, Avis Car Rental in Knoxville provides a core set of services designed to meet diverse Tennessee travel and transport needs.

• Car Rental Agency Services: Offering a wide selection of vehicles including compact cars, sedans, SUVs, luxury vehicles, and more, suitable for both personal and business travel.
• Van Rental Agency Services: Providing various van options, which can include minivans, passenger vans (such as 12- or 15-passenger models), and possibly cargo vans, catering to group travel, hauling, or commercial use.
• Reservations and Booking: Facilitating reservations online, over the phone, or in person for convenient planning of your rental period.
• Free Pick-up Service: Like many Avis locations, this branch typically offers a free pick-up service for local customers, which must be arranged by calling the location directly prior to booking.
• Payment Flexibility: Accepting both Credit cards and Debit cards for payment, though specific policies regarding the use of debit cards for the initial credit check and security hold should be confirmed directly with the agency. Debit card use often requires a credit check and the authorization hold may be higher than with a credit card, generally around $250 to $300 in addition to the estimated rental charges.

Several features distinguish the Avis Car Rental experience at the Clinton Highway location, focusing on customer convenience and specific group needs.

• Active Military Discounts: A notable highlight is the provision of active military discounts, recognizing and supporting the service of military personnel in the Tennessee area and beyond.
• Accessibility: Full commitment to accessibility is evident with a wheelchair accessible entrance and parking lot, ensuring ease of access for all customers.
• Wide Vehicle Selection: The capacity to operate as both a car rental agency and a van rental agency means a greater variety of options are available, from an economy car for simple errands to a full-size passenger van for group events.
• On-Site Parking: Providing dedicated on-site parking for customers during the rental pickup process adds a layer of convenience and reduces the stress of finding a parking spot.
• Payment Options: The acceptance of major credit cards and debit cards offers flexibility for renters, though the terms for using a debit card, including credit check requirements and hold amounts, are subject to standard Avis policy.

For current availability, rental terms, or to arrange a local pick-up, customers are advised to contact the branch directly.

• Address: 5535 Clinton Highway, Merchant Dr At, Knoxville, TN 37912, USA
• Phone: (865) 687-5722
• Mobile Phone: +1 865-687-5722

Choosing Avis Car Rental on Clinton Highway is a decision rooted in seeking a balance of local convenience and a globally recognized brand standard. For Tennessee locals and travelers, the central Knoxville location is ideal for quick access without the need to navigate the airport. The availability of both standard cars and vans is a significant practical advantage, especially for group travel, moving smaller loads, or for businesses requiring temporary vehicle solutions.

For members of the military, the offered active military discounts provide a tangible cost benefit. Furthermore, the dedication to accessibility, with wheelchair-friendly features, ensures that this rental agency is a viable option for a broader community. While one should be aware of the standard industry practices regarding security deposits and the value of loyalty points—which can fluctuate and lead to an increased authorization hold, as noted in customer feedback—the consistently praised "professional, courteous, and genuinely appreciative" customer service from the local Knoxville team is a strong indicator of a reliable and positive rental experience. When planning your next trip or requiring temporary vehicle services in the Knoxville area, Avis Car Rental offers a dependable solution worth serious consideration. By confirming all policies and reservation details beforehand, renters can maximize their satisfaction and ensure a smooth journey on the roads of East Tennessee. The commitment shown by the local staff to going above and beyond for customer satisfaction makes this Clinton Highway location a solid choice for your transportation needs.

Avis Car Rental

5535 Clinton Highway, Merchant Dr At, Knoxville, TN 37912, USA