Avis Car Rental

- La Mancha Shopping Center, 1105 N Harbor Blvd, Fullerton, CA 92832

For residents and visitors navigating the vibrant landscapes of Orange County and beyond, securing reliable transportation is often a key part of their plans. From daily commutes to special trips to attractions like Universal Studios, a car rental can provide the necessary freedom and flexibility. In the bustling city of Fullerton, various car rental options are available, each offering its unique blend of services and customer experiences. Among these is Avis Car Rental, a globally recognized brand with a local branch situated in the La Mancha Shopping Center.

Avis Car Rental aims to provide convenient and accessible vehicle solutions for a diverse clientele. However, as with any service, individual experiences can vary, and it's essential for potential renters to be aware of the full spectrum of customer feedback when making their choice. This article will offer an overview of the Avis Car Rental location at 1105 N Harbor Blvd in Fullerton, detailing its location and accessibility, the general services one can expect from an Avis branch, and highlights from customer reviews that paint a nuanced picture of what to expect. Understanding these aspects will help locals in the California region make an informed decision for their car rental needs.

Location and Accessibility

Avis Car Rental is located within the La Mancha Shopping Center at 1105 N Harbor Blvd, Fullerton, CA 92832, USA. This address places the branch on a significant thoroughfare, North Harbor Boulevard, which is a major north-south artery in Fullerton. Its position within a shopping center offers some inherent conveniences, such as potentially easier parking for personal vehicles if dropping off or picking up.

North Harbor Boulevard provides relatively good accessibility to various parts of Fullerton and neighboring cities in Orange County like Anaheim, La Habra, and Brea. The location is also reasonably close to major freeways, including the CA-91 (Riverside Freeway) and the CA-57 (Orange Freeway), which are essential for navigating the broader Southern California region. This connectivity allows renters to easily access popular destinations such as Disneyland, Knott's Berry Farm, Angel Stadium, and Honda Center, as well as business districts throughout Orange County. While not directly at an airport, its accessibility via main roads makes it a practical option for locals seeking a rental car without the need to travel to a major airport hub, which can often entail longer queues and shuttle services.

Services Offered

As a branch of Avis Car Rental, this location typically offers a standard range of services consistent with the global brand, though local implementation can influence the customer experience.

• Diverse Vehicle Fleet: Avis generally offers a wide array of vehicle classes, from economy and compact cars for budget-conscious renters and city driving, to mid-size sedans, SUVs, minivans, and sometimes specialty vehicles like convertibles or luxury cars, catering to various travel needs and group sizes. While one review mentioned a car needing an oil change and lacking washer fluid, the typical Avis fleet aims for variety and functionality.
• Flexible Rental Durations: Customers can typically rent vehicles for various periods, including daily, weekly, or monthly, accommodating both short-term needs and longer-term arrangements.
• Online Reservations: Avis provides a robust online platform for easy and convenient booking of vehicles in advance, a standard feature for modern car rental companies.
• Pick-up and Drop-off Options: While direct vehicle delivery to the front of the building may not always be an option based on one review, the facility offers pick-up and drop-off, with some flexibility for returns outside of regular hours (e.g., at an adjacent carwash).
• Avis Preferred Program Benefits: Loyal customers who are members of the Avis Preferred program can typically expect expedited service and other benefits consistent with their membership.

Features / Highlights

Customer reviews for this specific Avis Car Rental location in Fullerton offer a mixed perspective, highlighting both areas of strength and areas that could be improved.

• Mixed Customer Service Experience: One customer highly praises "the gentleman that helped us" (who "saved the trip") and expresses a strong intention to return, indicating positive, problem-solving customer service in some instances. However, another detailed review describes an "horrible horrible customer service" encounter with a "rude" staff member who had a "horrible attitude." This suggests inconsistency in service delivery.
• Convenient Drop-off Options: One highlight mentioned is the flexibility for returns outside of regular business hours, such as dropping off the vehicle at a nearby car wash, which can be convenient for customers with early or late returns.
• Vehicle Condition Concerns: A significant negative highlight is the report of a "dirty" car with an uncleaned windshield, a "needs oil change" warning, and no washer fluid. This points to potential issues with vehicle maintenance and preparation before rental.
• Issues with Hold and Check-in Process: A customer experienced a prolonged hold on their debit card ($250.00) and slow check-in processing, with the car not being checked in for three days after return, leading to financial inconvenience and frustration. This suggests inefficiencies in backend operations.
• Convenience of Location for Some: Despite service issues, the location is noted as "very convenient" for at least one customer, suggesting its physical placement meets their accessibility needs.
• Debit Card Policy: While typical for car rentals, the significant hold on a debit card and the potential for delays in its release can be a point of frustration, as experienced by a customer.

Contact Information

For those considering renting from Avis Car Rental in Fullerton, the contact information is provided.

Address: La Mancha Shopping Center, 1105 N Harbor Blvd, Fullerton, CA 92832, USA

Phone: (714) 525-4654

Mobile Phone: +1 714-525-4654

It is advisable for prospective renters to call ahead to confirm details regarding vehicle availability, rental terms, and especially any policies related to debit card holds or after-hours returns, given the mixed customer feedback.

Conclusion: Why this place is suitable for locals

Avis Car Rental at 1105 N Harbor Blvd in Fullerton presents itself as a local car rental option for residents throughout Orange County. Its presence within the La Mancha Shopping Center on a major boulevard offers a degree of convenience for those seeking to avoid the larger airport rental hubs. For some locals, this location proves to be perfectly situated for their regular needs, as evidenced by loyal customers who find it "very convenient" for their trips.

However, it is crucial for locals to approach this particular branch with an awareness of the mixed customer experiences. While some individuals have reported positive interactions and successful rentals, others have encountered significant issues regarding vehicle cleanliness, maintenance, staff attitude, and the timely release of security holds on debit cards. This inconsistency suggests that while the location might be physically convenient, the service quality can vary. For Californians who prioritize a seamless and hassle-free rental experience, it is recommended to manage expectations and potentially confirm all details, particularly concerning vehicle condition and financial holds, prior to rental. While an established brand like Avis offers a range of vehicles and standard services, the localized customer feedback indicates that a direct call and clear communication with this specific branch might be prudent for those considering it for their transportation needs in Fullerton.

Avis Car Rental

La Mancha Shopping Center, 1105 N Harbor Blvd, Fullerton, CA 92832, USA