Avis Car Rental

- 560 N Mountain Ave, Upland, CA 91786

Hello, fellow Californians! When it comes to navigating our beautiful and vast state, having reliable transportation is often essential, whether it's for daily commutes, weekend adventures, or those inevitable times when your own vehicle is undergoing maintenance. Today, we're taking a closer look at a widely recognized name in the car rental industry: Avis Car Rental, specifically their branch located at 560 N Mountain Ave, Upland, CA 91786, USA. This guide is tailored for you, the local user in California, to provide an in-depth understanding of what this particular Avis location offers, helping you make informed decisions for your car rental needs.

Avis is a global brand, synonymous with car rental services, and their Upland location aims to serve the communities of the Inland Empire. For residents of Upland, Rancho Cucamonga, Claremont, and beyond, having a convenient and well-known car rental option nearby is a significant advantage. This article will delve into the specifics of this Avis branch, including its location and accessibility, the range of services it provides, and important features or highlights that might influence your rental experience. We'll also consider feedback from real customers to give you a well-rounded perspective.

While the convenience of a major brand is appealing, it's always beneficial to be aware of the nuances that can shape your interaction. Understanding policies on vehicle quality, payment methods, and customer service can significantly impact your journey, especially when planning important trips within California. Our goal is to equip you with all the factual information needed to ensure your next car rental from Avis in Upland is as smooth and predictable as possible.

The Avis Car Rental branch in Upland, California, is strategically situated at 560 N Mountain Ave, Upland, CA 91786, USA. This location is particularly convenient for residents and visitors within the Inland Empire, an expansive and dynamic region of Southern California. The branch is positioned in a commercial area, offering good visibility and straightforward access.

Mountain Avenue is a well-traveled thoroughfare in Upland, making the Avis office relatively easy to locate. According to Avis's own directions, the office is in a small shopping center on the northeast corner of Mountain Ave & Arrow Hwy, with the Avis office itself facing Arrow Hwy. This clear guidance helps customers navigate directly to the pick-up point without unnecessary complications. Its proximity to Arrow Highway, another significant east-west artery, further enhances its accessibility for those coming from neighboring cities.

For those commuting from other parts of the Inland Empire, such as Rancho Cucamonga, Claremont, Ontario, or even Fontana and San Bernardino, the Upland location benefits from being near major freeways, including the I-10 and I-210. This connectivity ensures that reaching the Avis branch is a relatively efficient process, whether you're driving from a local residence or connecting from another part of Southern California.

While not directly at an airport, the Upland branch serves as a crucial local rental hub for those who prefer to rent away from the hustle and bustle of Ontario International Airport (ONT) or need a vehicle for local use. The availability of a free pick-up service (by calling the location directly) adds another layer of convenience for customers who might need transportation to the branch itself. This localized accessibility is a significant advantage for community members seeking reliable vehicle solutions without extensive travel.

Avis Car Rental at 560 N Mountain Ave, Upland, CA 91786, USA, offers a standard range of services expected from a major car rental provider, catering to various customer needs.

• Daily, Weekly, and Monthly Rentals: Customers can rent vehicles for short-term daily needs, extended weekly trips, or long-term monthly rentals, providing flexibility for different travel durations.
• Diverse Vehicle Fleet: Avis typically offers a wide selection of vehicle categories, including economy cars for budget-conscious travelers, compact and mid-size sedans for everyday use, full-size cars, SUVs (small, standard, premium), minivans, luxury vehicles, convertibles, and specialty cars. This allows customers to choose a vehicle that best fits their specific requirements and preferences.
• Avis Preferred Program: For frequent renters, the Avis Preferred program offers expedited service, allowing members to skip the counter at many locations, earn points, and receive special offers.
• One-Way Rentals: Avis provides the option for one-way rentals, where you can pick up a car at the Upland location and drop it off at a different Avis branch, convenient for road trips or inter-city travel within California or beyond.
• Optional Rental Add-ons: To enhance the rental experience, customers can choose from various add-ons such as GPS navigation systems, child safety seats (infant, toddler, booster), SiriusXM® satellite radio, and fuel service options.
• Protections & Coverages: Avis offers several optional protection and coverage plans to provide renters with peace of mind against potential damages, theft, or unforeseen events during the rental period.
• Roadside Assistance: All rentals typically come with basic roadside assistance, covering issues like mechanical breakdowns. Extended Roadside Assistance can be purchased for additional coverage including lockouts, tire changes, jump starts, and emergency fuel delivery.
• Pick-up Service: The Upland location offers a free pick-up service within a certain radius, which can be arranged by calling the branch directly to get to the rental office.
• After-Hours Returns: While it is recommended to return during office hours, some locations, including potentially Upland, may offer key drop boxes for after-hours returns. However, customers remain responsible for the vehicle until the contract is closed the next business day.

Avis Car Rental in Upland, CA, possesses several features and highlights that are typically associated with a large, established car rental brand, alongside some specific points based on customer feedback.

• Brand Recognition and Network: As a globally recognized brand, Avis offers the assurance of a large operational network. This means easier booking through their website or app, and the possibility of consistent service standards, although local execution can vary. Their widespread presence is a highlight for those who travel frequently or need one-way rental flexibility across California and the US.
• Diverse Fleet Availability: Avis maintains a varied fleet to cater to different needs and budgets, from economy models to premium cars, SUVs, and minivans. This extensive selection is a key feature, allowing customers to choose a vehicle that fits their specific travel plans, whether it's a fuel-efficient car for city driving or a spacious SUV for a family road trip.
• Online and App-Based Reservations: The convenience of making reservations online or through the Avis mobile app allows for quick and efficient booking, often with real-time vehicle availability updates (though as customer reviews indicate, these are not always perfectly accurate at the local level).
• Customer Service Intent: While customer experiences can fluctuate, Avis generally emphasizes customer service. The positive aspect highlighted in one review, where employees were described as "friendly and helpful," suggests that there is an effort to provide good interpersonal service, even when operational challenges arise. The eventual resolution to the car switch issue, though delayed, also points to the overarching goal of resolving customer problems, even if it requires persistence.
• Potential for Corporate and Loyalty Programs: Avis offers programs like Avis Preferred for frequent renters, providing benefits such as faster checkout and rewards. This is a significant highlight for business travelers or individuals who rent cars regularly.

It is important for potential renters to note that while Avis aims for quality, customer reviews for this specific Upland location indicate significant inconsistencies in vehicle maintenance and reservation management. Issues such as "horrible cars" with multiple warning lights and worn-out tires, and problems with debit card policies and reservation accuracy, suggest that while the framework of a large rental company is in place, the local execution may sometimes fall short of expectations. Renters should exercise diligence and perform thorough checks upon pick-up.

For inquiries, reservations, or assistance with your car rental needs at the Upland, CA, Avis Car Rental branch, please use the following contact details:

• Address: 560 N Mountain Ave, Upland, CA 91786, USA
• Phone: (909) 624-7783
• Mobile Phone: +1 909-624-7783

It is always recommended to call the branch directly for the most current information regarding vehicle availability, specific rental terms, and to confirm any reservation details, especially given the feedback regarding reservation accuracy and vehicle conditions.

For locals in California, particularly those residing in or frequently traveling through the Inland Empire, Avis Car Rental at 560 N Mountain Ave in Upland presents itself as a readily available option for their vehicle rental needs. While it operates as part of a large national chain, its local presence and some of its inherent services can make it suitable for various situations, provided locals approach their rental with an understanding of potential challenges.

The primary suitability for locals comes from its strategic location. Being situated on N Mountain Ave in Upland, it offers convenient access for residents of Upland, Rancho Cucamonga, Claremont, and other nearby communities. This ease of access, combined with a potential free pick-up service, means less travel time to acquire a rental vehicle, which is a significant convenience in the sprawling landscape of Southern California. For those whose personal cars are undergoing repairs or simply need a temporary vehicle for local errands or appointments, a nearby Avis branch can be a practical solution.

Furthermore, as a major brand, Avis offers a broad selection of vehicle types, from economy cars for short trips to larger SUVs for family excursions or moving needs. This diverse fleet allows locals to choose a vehicle that precisely matches their requirements, whether it's for a quick city drive or a longer road trip across the state. The widespread network also supports one-way rentals, a valuable feature for Californians undertaking journeys from one city to another without needing to return to their starting point.

However, it is crucial for locals to be aware of the experiences shared by other customers regarding vehicle quality and reservation management at this specific location. While the staff is noted for being friendly, issues with vehicle maintenance (e.g., warning lights, worn tires) and discrepancies in debit card policies or reservation confirmations highlight the importance of proactive engagement. Locals should consider thoroughly inspecting their rental vehicle at pick-up and confirming all policies, especially payment terms, directly with the branch prior to their visit.

In conclusion, Avis Car Rental in Upland can be a suitable choice for Californians seeking a car rental due to its convenient location and wide vehicle selection. By exercising diligence and clarifying all details upfront, locals can leverage the benefits of a major rental provider to meet their transportation needs within the Golden State.

Avis Car Rental

560 N Mountain Ave, Upland, CA 91786, USA