Avis Car Rental

- 6710 Northwest Expy, Oklahoma City, OK 73132

For residents across Oklahoma City, the need for a reliable and convenient car rental service is a common occurrence. Whether it’s for navigating daily life when your personal vehicle is in the shop, embarking on a family road trip across our diverse state, or accommodating out-of-town visitors, having access to dependable transportation is essential. Avis Car Rental, a globally recognized name in the industry, has a local presence at 6710 Northwest Expy in Oklahoma City, OK. This article aims to provide a clear, engaging, and factual overview of this particular Avis location, drawing directly from available public information and critical insights from local customer experiences. Our goal is to empower you, as an Oklahoman, to make the most informed decision possible for your car rental needs.

In Oklahoma, we value straightforward dealings and businesses that genuinely prioritize their customers. While national brands like Avis offer a promise of broad service and fleet availability, the actual experience can often boil down to the performance of individual local branches. This article will delve into the accessibility of the 6710 Northwest Expressway location, outline the general services offered by Avis, and critically examine the highlights and potential pitfalls reported by real customers. By presenting a balanced view, we hope to give you a comprehensive understanding of what to expect, allowing you to weigh the pros and cons for a seamless rental experience in our great state.

Understanding the specific nuances of a local branch, especially through the lens of other community members, can provide invaluable foresight. This ensures that your choice for a car rental aligns perfectly with your expectations for quality service and transparency.

The Avis Car Rental branch is strategically located at 6710 Northwest Expy, Oklahoma City, OK 73132, USA. This address places it on one of Oklahoma City's major and most frequently traveled arteries, Northwest Expressway. This makes the location highly accessible for a vast number of residents, particularly those residing in the northwest and central parts of the city, as well as those commuting from neighboring communities.

Being situated on a prominent expressway ensures ease of access for customers arriving by their own vehicles to pick up a rental. The straightforward navigation minimizes travel time and complexity, a significant advantage for busy Oklahomans. While specific public transportation routes would need to be checked for direct stops, the general area's connectivity means it's usually well-served by rideshare services or taxis. Avis, as a corporate entity, also often provides a "free pick-up service" from local addresses, which can be immensely helpful for customers who are temporarily without a vehicle. This service typically requires a direct call to the branch to arrange. The location on Northwest Expressway is a key convenience factor, simplifying the process of obtaining or returning a rental car in the Oklahoma City metro.

Avis Car Rental, as a leading global car rental provider, typically offers a comprehensive range of services designed to meet diverse transportation demands. This specific Oklahoma City Northwest Expressway location generally provides:

• Extensive Vehicle Fleet: Customers can choose from a wide variety of vehicles, including fuel-efficient economy and compact cars for daily errands, comfortable standard and full-size sedans for business or leisure, and a selection of SUVs (ranging from compact to premium models like Chevrolet Tahoe or similar) and minivans for families or groups. They also often provide luxury cars and specialty vehicles.
• Flexible Rental Durations: Avis accommodates various rental periods, from short-term daily or weekend rentals to longer-term weekly or monthly options, catering to both immediate and extended transportation needs.
• One-Way Rentals: For those traveling across cities or states, Avis typically offers convenient one-way rental options, allowing customers to pick up a vehicle at this Oklahoma City location and return it to a different Avis branch.
• Avis Preferred Program: Frequent renters can enroll in the Avis Preferred loyalty program, which often provides benefits such as expedited service, counter bypass, and the ability to earn points for future free rental days, enhancing the overall efficiency of the rental process.
• Optional Equipment and Protection: Customers can opt for additional amenities and coverage, including GPS navigation systems, child safety seats, and various protection plans (such as Loss Damage Waiver and Supplemental Liability Insurance) to provide peace of mind during their rental.
• Fuel Service Options: Avis provides several fuel options, allowing customers to either return the car with a full tank, pay for a full tank in advance (Fuel Service Option), or have Avis refuel it upon return with an added service charge. This choice aims to provide flexibility for different travel styles.
• Pick-Up Service: For local customers who need assistance getting to the rental office, this Avis location often offers a free pick-up service from homes or offices, which needs to be arranged directly by calling the branch.

Customer reviews for the Avis Car Rental location on Northwest Expressway in Oklahoma City present a range of experiences, highlighting both commendable aspects and significant areas for improvement:

• Exceptional Customer Service (Individual Instances): One review explicitly highlights "Extremely Professional, Charming and Kind" service, indicating that certain interactions with staff can be highly positive and leave a lasting impression.
• Efficient Process: The rental process itself, for some customers, is described as "fast" with quick "In and out both picking up and dropping the car off." This efficiency is a valuable feature for busy individuals.
• Vehicle Quality and Cleanliness: A consistent positive is the state of the vehicles, described as "Nice vehicles clean interior, and they also smell clean." This attention to vehicle hygiene and appearance contributes significantly to a comfortable rental experience.
• Serious Billing Discrepancies (Fuel): A major negative highlight is a customer being "over charged... for full tank of gas when it was not full when I picked it up." This kind of issue, especially when combined with an inability to resolve it immediately ("I couldn’t even go back because the person the gave me the rental walk out behind me"), leads to significant frustration and financial grievance.
• Poor Phone Customer Service and Disrespect: The customer who faced the fuel charge issue also reported that the person on the phone was "so disrespectful and hang up on me." This demonstrates a severe breakdown in communication and customer support when issues arise post-pickup.
• Lack of Recommendation: Due to these negative experiences, the affected customer explicitly states, "I don’t recommend them for rentals." Such strong negative feedback can significantly impact the branch's reputation within the local community.

For reservations, inquiries, or any car rental needs at the Avis branch on Northwest Expressway in Oklahoma City, here is their contact information:

Address: 6710 Northwest Expy, Oklahoma City, OK 73132, USA

Phone: (405) 773-2620

Mobile Phone: +1 405-773-2620

It is always recommended to call the branch directly to confirm current hours of operation, vehicle availability, and any specific policies, especially concerning fuel and changes to reservations. While online reservations are convenient through the Avis website, direct communication can be crucial, particularly in light of past customer feedback regarding communication challenges when issues arise.

For locals in the Oklahoma City region, the Avis Car Rental branch on Northwest Expy offers a mix of promising features and notable concerns, requiring careful consideration. On the positive side, its highly accessible location on a major expressway is a definite advantage, providing convenience for pick-ups and drop-offs across a wide area of the city. The reports of "Extremely Professional, Charming and Kind" staff, coupled with the consistent praise for "clean interior" and well-maintained vehicles, suggest that the initial rental experience can be quite positive and efficient for many.

However, the suitability for locals becomes more nuanced when considering the significant issues raised by other customers. The accusation of being "over charged for full tank of gas when it was not full when I picked it up," combined with the highly "disrespectful" and unhelpful phone support that hung up on a customer, points to serious challenges in customer dispute resolution and overall transparency. For Oklahomans, who value directness and fair dealings, these types of experiences can be deeply frustrating and costly.

Therefore, while the initial experience with vehicle quality and some staff members might be excellent, prospective renters at this Avis location should exercise caution. It is highly advisable to thoroughly inspect the vehicle, particularly the fuel gauge, and take photos or videos at pick-up and drop-off to document the condition. Clarifying all policies and potential charges upfront, and ensuring robust documentation, could help mitigate potential issues. For some, the convenience and clean vehicles might outweigh these risks; for others, particularly those who prioritize flawless customer service and transparent billing above all else, exploring alternative car rental options in Oklahoma City with more consistently positive reviews might provide greater peace of mind.

Avis Car Rental

6710 Northwest Expy, Oklahoma City, OK 73132, USA