Avis Car Rental Photos










Avis Car Rental Introduce
For many Floridians, having access to reliable transportation is essential, whether for daily commutes, weekend getaways to the state's beautiful beaches, or family visits across the vast landscape. Car rental services play a crucial role in providing this flexibility. Avis Car Rental, a globally recognized name in the industry, has a presence throughout Florida, including a location at 6901 Okeechobee Blvd in West Palm Beach. This article aims to provide a clear and informative overview of this Avis branch for local users, offering insights into its services, accessibility, and overall suitability for your car rental needs in the Sunshine State.
Avis is a well-established brand, known for offering a wide range of vehicles and services to cater to various customer requirements, from economy cars for short trips to larger SUVs for family vacations. Understanding what to expect from a specific location can help you make an informed decision when planning your next rental in West Palm Beach. While major rental companies strive for consistent service, individual branch experiences can vary. This overview will help you navigate your options with Avis at this particular location.
The Avis Car Rental branch at 6901 Okeechobee Blvd, West Palm Beach, FL 33411, USA, is situated in a highly accessible area for residents in West Palm Beach and the surrounding communities. Located on a major thoroughfare, Okeechobee Boulevard, it provides relatively easy access from various residential neighborhoods and commercial areas. This location is not within the Palm Beach International Airport (PBI) terminal itself, but rather a "neighborhood" or "off-airport" branch. This can sometimes mean less crowded counters and potentially different pricing compared to airport locations.
For locals, driving to this Avis office is generally straightforward, with ample parking typically available for customers returning vehicles or those arriving to pick up a rental. Its position on Okeechobee Boulevard, a key east-west artery, connects it conveniently to other major roads in the West Palm Beach area, making it an accessible option whether you're coming from Royal Palm Beach, Wellington, or further afield. While public transportation options might be limited directly to this specific commercial strip, the overall road network facilitates easy private vehicle access.
Avis Car Rental, as a large national and international chain, generally offers a comprehensive suite of services designed to meet diverse car rental needs. The 6901 Okeechobee Blvd location would typically provide access to these standard offerings:
Diverse Vehicle Selection: Avis maintains a varied fleet, allowing customers to choose from a range of car classes. This typically includes economy cars for budget-conscious travelers, compact and mid-size sedans for everyday use, full-size cars, SUVs (ranging from standard to premium), minivans for larger groups or families, and sometimes luxury vehicles or specialty cars. This variety is crucial for Floridians planning different types of trips, from a quick trip to the grocery store to a longer road trip across the state.
Short-Term and Long-Term Rentals: Whether you need a car for a single day, a weekend, a week, or even an extended period of a month or more, Avis typically provides flexible rental durations. This is particularly useful for locals who might need a temporary vehicle during car repairs, for out-of-town guests, or for seasonal residents needing a car for the duration of their stay.
Optional Products and Services: To enhance the rental experience and provide peace of mind, customers can usually opt for various add-ons. These often include:
Loss Damage Waiver (LDW): Reduces or eliminates financial responsibility for damage or theft of the rental vehicle.
Supplemental Liability Insurance (SLI): Provides additional liability coverage beyond the state minimums.
Personal Accident Insurance (PAI) & Personal Effects Coverage (PEC): Offers coverage for medical expenses and personal belongings.
GPS Navigation Systems: For easy navigation throughout unfamiliar areas of Florida.
Child Safety Seats: Available for rent for infants, toddlers, and booster-aged children.
Fuel Service Options: Allowing renters to pre-pay for a full tank of gas, return the car partially fueled and pay a per-gallon rate, or return the car full.
One-Way Rentals: For travelers planning to pick up a car in West Palm Beach and drop it off in another Florida city (like Orlando or Miami) or even another state, Avis typically offers one-way rental options, though these usually incur an additional fee.
Online Reservations and Management: Avis's robust website and mobile app allow for easy online booking, modification of reservations, and access to account information. This digital convenience is a staple of modern car rental services.
As a major player in the car rental industry, Avis generally offers several features and programs designed to improve the customer experience across its locations.
Avis Preferred Program: This free loyalty program is a significant highlight for frequent renters. Members can enjoy expedited service, often bypassing the rental counter at many locations, and earning points towards free rental days and upgrades. While the reviews provided for this specific location suggest potential inconsistencies in service delivery, the Avis Preferred program's general aim is to streamline the rental process, which can be a valuable feature for those who rent frequently.
Mobile App Functionality: The Avis app allows users to manage their reservations, choose vehicles (at select locations), extend rentals, and access roadside assistance directly from their smartphone.
Roadside Assistance: Avis typically provides 24/7 roadside assistance for mechanical issues with the rental vehicle, such as flat tires, dead batteries, or breakdowns. This is a standard and essential feature for peace of mind while traveling.
Corporate and Business Programs: For businesses in Florida, Avis offers corporate rental programs with negotiated rates and specialized services to manage fleet needs for employees and clients.
Commitment to Cleanliness: While specific cleanliness can vary by individual vehicle and previous renter, Avis generally has policies in place for cleaning and maintaining their vehicles between rentals.
To connect with Avis Car Rental at the 6901 Okeechobee Blvd location in West Palm Beach, here is the direct contact information:
Address: 6901 Okeechobee Blvd, West Palm Beach, FL 33411, USA
Phone: (561) 615-9969
Mobile Phone: +1 561-615-9969
It is always advisable to call ahead, especially to confirm hours of operation, vehicle availability, or if you have specific questions about your reservation. Publicly available information indicates that the hours of operation for this branch are typically Monday-Friday: 8:00 AM - 6:00 PM, Saturday: 8:00 AM - 4:00 PM, and Sunday: 8:00 AM - 12:00 PM, though holiday hours may vary.
For Floridians in the West Palm Beach area, Avis Car Rental on Okeechobee Blvd can be a convenient option for accessing a rental vehicle without needing to go to the main airport. Its neighborhood location can offer a less hectic experience compared to major airport hubs. For those living or working in the western parts of West Palm Beach, Royal Palm Beach, or Wellington, this branch’s accessibility via Okeechobee Boulevard is a definite advantage.
However, it is important for locals to consider the varied customer experiences, as indicated by the provided reviews. While some customers report positive interactions, concerns about vehicle condition, tire issues, fuel charges, and staff professionalism have been raised. These points highlight the importance of thoroughly inspecting your rental vehicle before leaving the lot, documenting fuel levels and any existing damage with photos, and clarifying all terms and conditions, especially regarding fuel policies, to avoid potential disputes.
Despite these potential challenges, Avis remains a widely used car rental company due to its extensive network and wide range of vehicle options. For a local needing a temporary car for various purposes, from running errands to a weekend trip, this Avis location offers the essential service. By being proactive and meticulous during the pick-up and drop-off process, Floridians can aim to mitigate some of the issues reported and benefit from the convenience of a nearby rental option. When considering Avis at 6901 Okeechobee Blvd, weigh its convenient location and wide fleet against the need for diligent personal oversight to ensure a smooth rental experience tailored to your needs.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Avis Car Rental Location
Avis Car Rental
6901 Okeechobee Blvd, West Palm Beach, FL 33411, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1AVIS IS RASH!!!!!!This is the worst location to get a car. Everyone there is so unprofessional and rude. They gave me a car with 2 really bad tires, I had a flat and no spare tire. Avis told us they were sending a tow truck and we were stranded for 5 hours. When I went to drop off the car, the staff was rude. They often don’t even open up on time, sometimes no one in the front desk. Avis company offered to take 2 days off for a 7 days rental after this ordeal. I m never rented from Avis again. Avis is trash
Jun 09, 2025 · linda alexisRented a truck with less than a half tank of gas, I expressed concern and was told not to worry, I returned the truck with more gas than it had when I left. I took photos of the miles till empty before the rental and after they are included here. The Avis rental Charged me $290 to fill up the tank. I called AVIS and told them what happened and they agreed with me that you are guilty till you prove yourself innocent when you rent a car with AVIS! Be warned if the tank is not topped off they will try to screw you over. The AVIS rep said there is a device in the car that reports the mileage to them automatically, so I told them great then it also told you how little fuel it had in it when I rented it. To which she replied it was broken then but now it is working when I returned it(Idiot Logic) BEWARE OF SCAM RENTAL AGENCIES LIKE THIS!
Jan 27, 2025 · Gatlinburg TennesseeWould give 0 stars if Google allowed. I would suggest you take your business elsewhere if you need to rent a vehicle. I have rented from this facility twice (second time giving them a second chance from the first horrible experience) and will not be renting from here ever again. First & foremost, the “owner” Ceceilia is unprofessional and uneducated on what Avis policies are. I had a reservation under a government agency for leisure however upon arrival I was advised I am not able to use a debit card for this reservation. I was going to place another reservation under someone else without the discount which would have ended up costing $200+ more when Ceceilia decided to contact a manager and lo and behold, the manager advised Ceceilia that I am able to use a debit card for leisure. With Ceceilia being the “owner” you would assume that she would keep up with policies regardless if they have changed, it is your job as an owner to care about your customers. I wouldn’t be surprised if she has told this to many other people who then in turn payed triple the amount when they didn’t need to. Second I get to my rental car and there are scratches and dents so I return to the center to report it as I guess it is not their protocol to do a walk around, Ceceilia then fills out a slip with what I’m telling her and provides me with a copy. Mind you, she didn’t offer to go outside to look with me to notate this. I went back to the car and drove home. That night as I am going back to the van and went to the way back of the vehicle, I noticed that the cup holders were dirty. At this point, they were closed and I am unable to bring it back. When I bring it back, I ask the gentleman if they clean the cars before letting people rent it again, he advised that they try to do their best but they put all the keys in one bag and they sometimes get mixed up. I’m not exactly sure what that even means or how there’s logic in that. I explain to him how I have pictures and that the car was dirty when I got it. He goes out to look at the car and then comes back, tells me I’m good to go. I asked him if there was anything I need to sign and he said no. All while I have a witness with me. I then call the Avis customer service number who then proceeds to tell me that they charged me a cleaning fee of $83.00! A cleaning fee? Are you joking? The gentleman at the desk did not advise anything of this once he came back in from looking at the vehicle & it was dirty when I received the car! You didn’t even know it had scratches and dents, and the miles on my reservation paperwork says 10 but when I got the car it was 44,000! The representative was nice enough to obtain the pictures that I have of the car with timestamps and refunded me the cleaning fee on top of the fee for rental as this place is so unprofessional. You should be out of business with the way this place is ran.Keep reading for other reviews with similar issues with them scamming their customers for money which is such a shame. However Avis corporate will handle the situation and provide you with the refund/credit that you shouldn’t have had to pay initially. Shows the character behind this specific location.
Nov 30, 2024 · Ashley LopezMy worst rental experience ever! One employee responsible for everything including customer contracts, washing cars, vacuuming cars, everything! Our car was filthy inside and out and covered with hail damage dents. Tar on the outside, sand on the inside. The employee was very nice but obviously not sufficiently trained to do his job. He told us we should just take the car and would not be charged for damages but I called the Avis 800 number and they said that is incorrect and that I must get the form where you identify all the damage on the car, which I did. The employee had to call his boss to find out where the damage form was. The loction messed up our billing and then started sending us threatening text messages. We ultimately resolved everything through the Avis 800 number. We spent four hours grinding through this locations ridiculous billing problems and threats. Additionally, it took two hours of our efforts to pick the car up and another two hours to drop it off all due to the incompetent customer service at this location. In total we spent eight hours of work to rent the car, return it and straighten out the billing. The threats included charging us unspecified daily charges and sending our bill to collections. Understand, this location had our credit card information but was unable to process it due to their system problems and they decided to threaten us instead of fixing their problem. I’m fine with Avis but I strongly recommend renting your car from a different Avis location.I don’t believe your apology and I don’t trust anything you say .
Jan 10, 2025 · Dan MillerThe Owner was patient and made the process smooth, even though they didn’t have the car that I booked. I appreciate the service as well. Sorry, I cannot spell his name, but it starts with a J lol. 😎
May 22, 2025 · Sam Butta
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