Avis Car Rental

- 369 Old Country Rd, Carle Place, NY 11514

Introduction / Overview

For residents and visitors navigating the expansive New York metropolitan area, especially those on Long Island, securing reliable and convenient transportation is often a key priority. Whether you require a temporary vehicle for business, personal errands, or a weekend escape, car rental services offer a flexible solution. This article focuses on Avis Car Rental in Carle Place, a local branch striving to meet the diverse mobility demands of the community. We'll delve into its location, the typical services offered by Avis, and provide an honest perspective on what local users might encounter, drawing from available public information and customer feedback to offer a well-rounded and informative overview.

Location and Accessibility

Avis Car Rental is located at 369 Old Country Rd, Carle Place, NY 11514, USA. Carle Place is a hamlet in Nassau County, Long Island, known for its mix of commercial and residential areas. Old Country Road is a major and highly trafficked thoroughfare on Long Island, making this Avis branch particularly visible and generally easy to access for individuals residing in Carle Place and surrounding communities across Nassau County. Its position along such a prominent road ensures good connectivity for drivers coming from various directions.

For those utilizing public transportation, while there isn't an LIRR (Long Island Rail Road) station directly at this address, local bus routes typically operate along Old Country Road, which can provide connections to nearby LIRR stations or other major transit hubs. It's advisable for potential renters to check specific bus schedules if relying on public transport to reach the branch. For drivers, the location offers excellent access to significant Long Island parkways and highways, facilitating straightforward travel to and from the Avis branch, whether you are coming from other parts of Nassau County, Suffolk County, or even the New York City boroughs of Queens and Brooklyn.

It's important to be aware of the operating hours for this specific Avis branch. Publicly available information indicates that the Carle Place location typically operates from 7:00 AM to 7:00 PM Monday through Friday, 8:00 AM to 4:00 PM on Saturdays, and 8:00 AM to 4:00 PM on Sundays. These hours are crucial for planning your pick-up and drop-off times. The branch explicitly states that after-hours returns are "Not available," meaning that rental vehicles must be returned during office hours to avoid potential issues or continued responsibility for the vehicle, which is a key detail for local users.

Services Offered

As a prominent global car rental brand, Avis generally offers a wide array of services aimed at meeting various customer requirements. While specific vehicle availability and supplementary services can vary by individual branch and current demand, common offerings typically include:

• Diverse Vehicle Fleet: Access to a variety of car classes, from economical compact cars ideal for city driving and fuel efficiency to comfortable sedans (mid-size, full-size, premium) and spacious SUVs (intermediate, standard, premium, and full-size like the Chevrolet Suburban). Minivans and passenger vans (e.g., Ford Transit 12-Passenger Van) are also typically available for larger groups or specific cargo needs. Specialty vehicles like convertibles (e.g., Ford Mustang Convertible) and luxury cars (e.g., Genesis G70) may also be part of the fleet, though specific models cannot be guaranteed.
• Flexible Rental Periods: Options for short-term rentals (daily, weekend) as well as longer-term solutions (weekly, monthly), catering to both temporary needs and extended travel plans, including one-day and one-way rentals.
• Protection and Insurance Options: Various coverage plans (like Loss Damage Waiver, Supplemental Liability Insurance, Personal Accident Insurance, Personal Effects Protection) are typically available to reduce or waive a renter's financial responsibility for damage, loss, or personal belongings related to the rental vehicle. Renters are encouraged to review their existing personal insurance policies or credit card benefits for potential coverage before purchasing additional protection.
• Optional Equipment and Add-ons: Availability of supplementary items such as GPS navigation systems for easier navigation and child safety seats (infant, toddler, booster) for families traveling with children, often for an additional daily fee.
• Refueling Options: Choices regarding fuel, including prepaying for fuel at the time of rental, allowing Avis to refuel and charge a service fee, or requiring the renter to return the vehicle with a full tank to avoid additional charges.
• Avis Preferred Program: Enrollment opportunities for the loyalty program, which aims to provide expedited service (e.g., skipping the counter), mobile alerts, and potential discounts or free rental days for members.
• Young Renter Policy: In New York State, Avis allows rentals for individuals as young as 18, with a surcharge. For renters aged 18-20, there's typically an $84.00 per day surcharge, and for ages 21-24, a $35.00 per day surcharge applies. Certain vehicle categories may also be restricted for younger renters.

Features / Highlights

When considering Avis Car Rental in Carle Place, it's important to look at both the general brand features and specific characteristics observed at this location:

• Global Brand Reputation: As part of the Avis Budget Group, this branch benefits from established systems, a generally diverse fleet, and the backing of a major international rental company.
• Convenient Local Access: Its location on Old Country Road makes it a practical option for residents throughout Nassau County, providing a nearby choice for car rental without having to travel into more congested areas or exclusively to airports.
• Structured Operating Hours: The clear, albeit fixed, operating hours, and the explicit "No after-hours returns" policy, provide clarity for planning, though they also require strict adherence.
• Online Reservation System: Customers can typically reserve vehicles online through the Avis website or app, which is designed to streamline the pick-up process.
• Customer Service Variability: Customer reviews indicate a significant range of experiences. While some might encounter polite front desk staff, others report challenges with unexpected vehicle unavailability (even for confirmed reservations), questionable billing practices, and difficulties in resolving disputes with both local management and corporate support. This highlights the importance of thorough documentation and diligent follow-up.
• Deposit and Billing Practices: As noted in customer feedback, the process for deposits, extensions, and final billing can be complex and may lead to unexpected charges or holds on credit cards, requiring careful monitoring by the renter.

Contact Information

For direct inquiries, reservations, or to confirm specific details about your rental, you can contact Avis Car Rental in Carle Place using the following information:

Address: 369 Old Country Rd, Carle Place, NY 11514, USA

Phone: (516) 997-1566

Mobile Phone: +1 516-997-1566

Given the importance of specific timing for pick-up and drop-off, as well as clarifying billing and deposit procedures, it is highly recommended to call the branch directly to confirm all arrangements and to address any questions you may have before your rental.

Conclusion: Why this place is suitable for locals

For New Yorkers, particularly those residing in Carle Place and the surrounding communities on Long Island, Avis Car Rental at 369 Old Country Road offers a locally accessible point for vehicle rentals. The convenience of having a globally recognized brand like Avis in their neighborhood can be a significant advantage for various transportation needs, whether it's for a temporary vehicle during repairs, a larger car for a family trip, or simply for added mobility. The defined operating hours provide a clear framework for planning rentals.

However, local users should be fully prepared for their rental experience by meticulously confirming their reservation details, especially concerning vehicle availability and the exact vehicle class. It is also crucial to thoroughly understand Avis's billing practices, including deposits, extensions, and final charges, and to document everything—from the vehicle's condition at pick-up to fuel levels at return. While some customer experiences highlight significant challenges, by exercising diligence in communication and documentation, New Yorkers can still potentially utilize this Avis location for their diverse car rental requirements, making it an option for navigating Long Island and the broader New York region.

Avis Car Rental

369 Old Country Rd, Carle Place, NY 11514, USA