Avis Car Rental Photos








Avis Car Rental Introduce
For residents and visitors traveling to or through the North San Diego County area, securing reliable, clean, and professional car rental services is essential for navigating the California lifestyle. Avis Car Rental, located conveniently at the McClellan–Palomar Airport (CLD) in Carlsbad, CA, is a well-established and trusted provider offering a comprehensive range of vehicles from compact cars to large vans. As a full-service Car rental agency and Van rental agency, this location is perfectly situated to serve both incoming air travelers and local users in need of temporary transportation, insurance replacement vehicles, or specialty rentals for group events.
The operational standard at this location is defined by a commitment to efficiency and high-quality customer care. Customer feedback often highlights the significant impact of the local team's professionalism, even in stressful situations. One reviewer noted that the experience was "quick, smooth, and stress free" even after a car accident, a testament to the staff’s ability to provide peace of mind during a difficult time. The dedication of individuals, such as the staff member who went "out of her way to first off find out what happened to my original car and sort out an alternative car," demonstrates a level of problem-solving and customer advocacy that sets this Avis location apart.
Whether you require an economical vehicle for quick local commutes, a spacious SUV for a family road trip to a California attraction, or a large passenger van for a group outing, Avis at Palomar Airport maintains a modern, diverse fleet. Their focus on Onsite services ensures a streamlined process, while attention to detail, such as providing "spotless, clean" vehicles, ensures you start your journey with confidence. This location embodies the brand’s promise of providing mobility solutions with the friendly, knowledgeable support California drivers expect.
- Address: 2198 Palomar Airport Rd, Carlsbad, CA 92008, USA.
The Avis counter is conveniently situated within the terminal, near the baggage claim area, allowing airline passengers a short walk to complete their paperwork and proceed to the nearby car lot. Local renters, or those arriving by other means, can easily locate the office by following airport signs for "Arrivals" or "Baggage Claim" after exiting I-5 onto Palomar Airport Road.
The general operating hours for this location are designed to accommodate a busy travel schedule:
- Monday - Friday: 8:00 AM - 7:00 PM
- Saturday - Sunday: 9:00 AM - 7:00 PM
For flexibility, especially important for early morning or late-night returns, the location offers an After-hours Returns option with a secure key drop box in the return area. Customers should note they remain responsible for the vehicle until it is checked in the following business day. The facility is also highly accessible, featuring:
- Wheelchair accessible entrance: Ensuring smooth entry into the rental counter area.
- Wheelchair accessible parking lot: Providing easily navigable space for pick-up and drop-off.
Key services available include:
- Diverse Fleet Rentals: Offering a wide selection of vehicles, including Economy, Compact, Intermediate, Standard, and Full-Size Sedans, SUVs (Standard, Intermediate, Premium, Full-Size), Minivans (up to 7 passengers), and large 12-Passenger Vans.
- Specialty Vehicle Classes: Availability of specialty models such as Convertibles (perfect for coastal driving), Luxury vehicles, Full-Size Hybrids, and Electric Vehicles (EVs) for eco-conscious travel across California.
- Onsite Services: Streamlined counter service within the airport terminal to facilitate quick, efficient vehicle pick-up and drop-off.
- Accident/Insurance Replacement Rentals: Providing quick rental solutions for customers who require a replacement vehicle following a car accident, a service praised by customers for its stress-free process.
- Multiple Payment Methods: Accepting all major forms of payment, including Credit cards, Debit cards, and modern NFC mobile payments for maximum transactional convenience.
- After-Hours Vehicle Returns: Facilitating late returns via a secure key drop box, ensuring flexibility for travelers with shifting flight schedules.
- Optional Equipment Rentals: Offering optional add-ons such as GPS navigation systems and child safety seats to enhance the rental experience for families.
Primary features and highlights include:
- Active Military Discounts: Avis is proud to offer discounted rates for U.S. military veterans, active-duty personnel, National Guard, Reservists, and their immediate families, often through partner programs, providing significant savings for those who serve or have served our country.
- Exceptional Staff Dedication: The local team is highlighted in customer feedback for being "kind, efficient, and knowledgeable," with a proven track record of resolving complex issues, such as tracking down a broken-down vehicle and quickly arranging a replacement, demonstrating outstanding commitment.
- Vehicle Cleanliness and Maintenance: Vehicles are noted for being "spotless" and "clean," reflecting a high standard of maintenance that ensures a smooth and pleasant driving experience.
- Airport Convenience: As an Onsite service provider directly at the CLD terminal, the location offers maximum convenience for air travelers, eliminating the need for shuttles to off-airport lots.
- Technology Integration: The acceptance of NFC mobile payments caters to modern consumers who prefer contactless and rapid transaction methods, streamlining the check-out process.
- Address: 2198 Palomar Airport Rd, Carlsbad, CA 92008, USA
- Phone: (760) 931-1393
- Mobile Phone: +1 760-931-1393
The local phone number is the best point of contact for time-sensitive questions regarding vehicle availability at the McClellan–Palomar Airport (CLD) location and for receiving personalized assistance, especially for complex rental needs or during urgent situations like an accident replacement.
The combination of major brand reliability, a diverse fleet that includes Van rental agency options for group travel, and the benefit of Active military discounts, makes Avis an excellent choice for a wide segment of the California community. Choosing this location means accessing a hassle-free airport experience, a meticulously clean vehicle, and a supportive team ready to ensure your rental process is as smooth as possible, allowing you to focus entirely on your destination whether it's a corporate meeting in San Diego or a weekend getaway to the beautiful California coast.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
2198 Palomar Airport Rd, Carlsbad, CA 92008, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I got into a car accident and found myself in urgent need of getting a rental car. I am so glad I went with this Avis. The process was quick, smooth, and stress free. The staff Cyndie was kind, efficient, and knowledgeable. The car itself was spotless, clean, drives smoothly. Out of everything I am having to go through right now with the accident my experience with the professionalism at Avis has been giving me a lot of peace of mind while dealing with everything else. Thank you so much!
Jun 30, 2025 · Jenny EnI had my Avis hire car, hire from San Diego, break down in the vacinity and the break down recovery was going to take to long so I left the car overnight intending to sort it the following moring. However the car was towed by Avis that evening without telling me.The following morning I went into office to see if they could help and Cyndie was amazing and very helpful. She went out of her way to first off find out what happened to my original car and sort out an alternative car. Even though she didn't have access to systems to locate the car she got on the phone and reached out to people to track it down (in Avis maintinance yard in San Diego). Once that was established she was able to provide me with a replacement really quickly and have me on my way.This all saved me a lot of stress as when I had called Avis Breakdown Assistance they told me they hadn't towed the car and to call the police to see if they had it.
Sep 24, 2025 · Bryan CurleyThis is a well organized family business. The owner and her husband work very hard to take care of that customers. I have been using a rental car for over a year now and they have been extremely helpful and courteous. With the airport growing, they are a great community business to have.
Jul 07, 2025 · Kara AI just got off the phone with a rep. 10/7 10:11am. I’m still shaken about it. I wanted to ask a question about my family and I getting insurance to travel to Mexico since I saw online that we could do it. The representative started talking over me when I wasn’t done asking my questions. I felt she was having a bad day, I asked if I could speak to someone higher and yelled out “I AM HIGHER!!”. I was truly shocked with her being condescending and escalating the call when we had only been on the call for max 2-3 minutes. I hope the call is recorded and it gets audited.
Oct 07, 2025 · Alondra ArmasSmall neighborhood rental car office. Sometimes a one-person operation so a little of patience will be needed. I've been treated well at this location with decent upgrades for my status. Usually the cars are brought up to the parking spots right outside the terminal; if not, the fleet is a walk down to the end of the parking lot, about a 3-5 minute walk away. This is also where you return the car.
Jun 02, 2025 · Johnny Nguyen
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