Avis Car Rental

- 190 Peterson Rd, Libertyville, IL 60048

For residents across Illinois, particularly those in the northern suburbs like Libertyville, reliable and convenient transportation is crucial, whether for daily commutes, family road trips, or unexpected needs. When seeking a car rental, the choice often comes down to not just the vehicle, but the entire experience. Avis Car Rental, a globally recognized name, offers a local branch in Libertyville that is consistently praised for delivering an exceptional level of service. This article will delve into what makes the Avis Car Rental in Libertyville a standout choice for locals, focusing on its accessibility, vehicle offerings, and, most importantly, its dedication to customer satisfaction.

The Avis brand is synonymous with a vast fleet and comprehensive rental solutions, and the Libertyville location upholds this standard while adding a distinctive local touch. What truly elevates this branch, as highlighted by numerous enthusiastic customer reviews, is the caliber of its staff. Individuals like "Ash" have garnered specific commendation for providing "exceptional service from start to finish," being "courteous, attentive, and thoroughly professional." This level of personalized care transforms a routine transaction into a remarkably positive experience, setting this Avis branch apart from typical rental encounters.

Moreover, the Libertyville Avis team has proven to be a "life saver" for customers facing last-minute challenges, such as unexpected vehicle unavailability from other companies. Their ability to quickly provide suitable alternatives, like a full-sized SUV, demonstrates a commitment to problem-solving and ensuring that customers' travel plans remain on track. For Illinois locals, this reliability and readiness to go above and beyond make Avis Car Rental in Libertyville a highly recommended and trusted partner for all their car rental needs.

Avis Car Rental in Libertyville is conveniently located at 190 Peterson Rd, Libertyville, IL 60048, USA. This strategic address places it in a prime position within Lake County, making it easily accessible for residents of Libertyville, Mundelein, Grayslake, Vernon Hills, and other surrounding communities in Northern Illinois.

Peterson Road, also known as Buckley Road, is a key arterial route in the area. For those traveling from I-94 North, taking Exit 137 (Buckley Road West/Left) provides a direct path to the branch. Its location "across from Ace Hardware" serves as a helpful landmark, ensuring easy navigation for first-time visitors. This suburban setting offers a significant advantage over often more congested airport locations, providing a quicker and more convenient pick-up and drop-off experience for local clientele.

The branch's operational hours are designed to accommodate local schedules, typically from 8:00 AM to 6:00 PM on weekdays and shorter hours on weekends (9:00 AM - 1:00 PM). Avis also generally offers a free pick-up service, meaning you can call the branch directly, and they may arrange to collect you from a nearby location and bring you to the rental office, further enhancing accessibility for those without immediate transportation. This local focus on convenience is a major draw for Illinois residents.

• Diverse Vehicle Fleet: Avis Car Rental offers a comprehensive range of vehicles to cater to various travel requirements. This includes economy cars (e.g., Kia Rio), compact cars (e.g., Kia Soul), intermediate sedans (e.g., Toyota Corolla), standard sedans (e.g., Volkswagen Jetta), and full-size sedans (e.g., Toyota Camry). For those needing more space, they provide various SUV sizes (e.g., Toyota RAV4, Chevrolet Suburban, Ford Explorer), minivans (e.g., Chrysler Pacifica), and passenger vans. They also offer premium and luxury vehicles (e.g., Genesis G70, Toyota Crown) and convertibles (e.g., Ford Mustang Convertible) for special occasions. The ability to quickly secure a "full sized SUV" even when a prior reservation with a competitor fell through, as noted in a review, highlights their robust inventory.
• Flexible Rental Durations: Customers can choose from daily, weekly, or monthly rental options, providing flexibility for both short trips and extended needs, such as when a personal car is undergoing long-term repairs.
• One-Way Rentals: Avis typically allows one-way rentals, enabling customers to pick up a vehicle in Libertyville and return it to another Avis location, whether in Illinois or across the country. This service is invaluable for interstate moves or travel with different start and end points.
• Optional Rental Enhancements: To improve the rental experience, Avis offers additional options such as GPS navigation systems, child safety seats, extended roadside assistance plans, and various fuel service options.
• Avis Preferred Program: Frequent renters can benefit from the Avis Preferred loyalty program, which offers expedited service, the ability to skip the counter at many locations, vehicle upgrades, and points accrual for future rentals.
• Free Pick-up Service: For added convenience, the Libertyville branch, like many Avis locations, often provides a complimentary pick-up service from nearby areas. It is advisable to call ahead to confirm availability and arrange this service.
• After-Hours Returns: The Libertyville location may offer an after-hours return option, usually involving a key drop box, providing flexibility for customers returning vehicles outside of regular business hours. However, responsibility for the vehicle remains with the renter until the contract is formally closed on the next business day.

• Exceptional Customer Service: This is the most prominent highlight, as consistently praised in customer reviews. The staff, particularly "Ash," is lauded for being "courteous, attentive, and thoroughly professional," delivering "the best service I’ve ever received." This personalized and high-quality interaction is a significant differentiator.
• Reliability in Crisis: The ability of the Libertyville branch to act as a "life saver" when a competitor failed to provide a reserved vehicle, quickly securing a "full sized SUV," showcases their operational efficiency and commitment to solving customer problems on the spot.
• Diverse and Available Fleet: While Avis is a large company with a broad fleet, the specific experience at this location highlights their capacity to provide a suitable vehicle, even for immediate needs, suggesting good inventory management.
• Professionalism and Attentiveness: The consistent feedback about the staff's professionalism and attentiveness ensures a smooth, clear, and respectful rental process, from initial inquiry to vehicle return.
• Brand Trust with Local Excellence: Customers benefit from the global reliability and vehicle quality associated with the Avis brand, combined with the personalized, high-touch service of a well-run local branch. This blend offers the best of both worlds.
• Strategic Location: Being on Peterson Road/Buckley Road in Libertyville makes it highly accessible for a broad segment of Northern Illinois residents, avoiding the complexities and often higher costs of airport rentals.

Address: 190 Peterson Rd, Libertyville, IL 60048, USA

Phone: (847) 549-7000

Mobile Phone: +1 847-549-7000

For specific inquiries about vehicle availability, rental policies, or to experience their praised customer service firsthand, reaching out to the Libertyville branch directly via phone is highly recommended. Their standard operating hours are Sunday 9:00 AM - 1:00 PM; Monday - Friday 8:00 AM - 6:00 PM; Saturday 9:00 AM - 1:00 PM.

For residents across Illinois, and particularly those in and around Libertyville, the Avis Car Rental branch at 190 Peterson Rd stands out as an exceptionally suitable and highly recommended choice for all their car rental needs. Its suitability is deeply rooted in its blend of convenient local access, a versatile fleet, and, most notably, a commitment to unparalleled customer service that consistently garners glowing reviews.

Locals in Illinois value efficiency and reliability. This Avis location delivers on both fronts. Situated on a major thoroughfare, it provides easy access for quick pickups and returns, bypassing the often-stressful experience of airport rentals. Whether a personal vehicle is in the shop, a family needs a spacious SUV for a weekend getaway to Lake Geneva, or a professional requires a reliable sedan for business travel across the state, the diverse fleet ensures that a suitable option is readily available.

What truly sets this Libertyville branch apart, however, is the human element. The heartfelt testimonials praising staff members like "Ash" for providing "exceptional service from start to finish" speak volumes. This level of courteous, attentive, and thoroughly professional interaction ensures that every customer feels valued and well-cared for. Furthermore, the branch's ability to swiftly "save a trip" when another rental company faltered highlights their proactive problem-solving and dedication to ensuring customer plans are not derailed. This responsiveness in critical situations builds immense trust within the local community.

In conclusion, Avis Car Rental in Libertyville offers more than just a car; it provides a reliable, stress-free, and remarkably positive rental experience. For any Illinois resident seeking dependable transportation backed by outstanding customer care, this particular Avis location is undoubtedly an excellent choice and a true asset to the local community.

Avis Car Rental

190 Peterson Rd, Libertyville, IL 60048, USA