Avis Car Rental Photos

Avis Car Rental Introduce
For residents and visitors in Northbrook, Illinois, and the affluent North Shore communities, the need for a reliable car rental service often arises from various situations – perhaps your personal vehicle is undergoing repairs, you have out-of-town guests, or you simply require a different type of vehicle for a special occasion or business trip. Avis Car Rental, a globally recognized brand, operates a branch right here in Northbrook at 933 Skokie Blvd, aiming to provide solutions for these diverse mobility requirements.
Avis is a well-established name in the car rental industry, known for its extensive network and wide range of vehicle options. However, as with any service, local experiences can vary. This article aims to provide a factual overview of the Avis Car Rental location in Northbrook from the perspective of a local user, detailing its accessibility, typical services, and important considerations based on available public information, including real customer feedback. For those in Illinois looking to secure a temporary vehicle, understanding the nuances of a local branch can be crucial for a smoother rental experience.
Avis Car Rental in Northbrook is located at 933 Skokie Blvd, Northbrook, IL 60062, USA. This address places the branch strategically within Northbrook, a key suburb north of Chicago. Skokie Boulevard (US 41) is a major north-south arterial road, making the location highly accessible for individuals residing in or traveling through Northbrook, Deerfield, Glenview, Highland Park, and other North Shore communities.
The branch is situated within or very near the Renaissance Chicago North Shore Hotel, which is a common setup for car rental agencies outside of airports, offering convenience for hotel guests and local residents alike. Its proximity to major roadways, including the Edens Expressway (I-94), provides relatively easy access for customers coming from different parts of Chicagoland. While the exact on-site parking situation for personal vehicles is not specified, hotel-based locations typically offer solutions for parking while picking up a rental. This central and well-connected location on Skokie Boulevard aims to make it a practical option for many in our Illinois community seeking car rental services.
As a major international car rental company, Avis provides a comprehensive suite of services, and the Northbrook location generally aligns with these offerings. Customers can expect:
Diverse Fleet Selection: Avis typically offers a wide variety of vehicle classes to meet different needs and budgets. This includes economy cars for fuel efficiency, compact and mid-size sedans for general travel, full-size sedans, various sizes of SUVs (e.g., standard, mid-size, large), minivans for families or groups, and often luxury vehicles or convertibles for special occasions.
Flexible Rental Durations: Options typically range from daily, weekend, and weekly rentals to extended monthly rentals for longer-term needs, such as insurance replacements or business projects.
Optional Add-ons: Customers can usually enhance their rental with additional services and equipment, including GPS navigation systems, child safety seats (infant, toddler, booster), and satellite radio. Toll payment services like Avis e-Toll are also offered, allowing for convenient electronic toll processing.
Protections and Coverages: Various protection plans, such as Loss Damage Waiver (LDW), are available to limit or waive a renter's financial responsibility for damage or loss to the rental vehicle.
Avis Preferred Program: For frequent renters, the Avis Preferred loyalty program allows members to bypass the counter, choose their car, and earn points and upgrades.
One-Way Rentals: Depending on availability, customers may be able to pick up a car at this Northbrook location and return it to a different Avis branch, which is convenient for travel plans that don't involve a round trip.
Online and App-Based Management: Reservations can be made and managed easily through the Avis website or mobile app, streamlining the booking process.
Avis Car Rental aims to provide a streamlined and comprehensive rental experience, though customer experiences can vary as highlighted in the provided reviews. When considering Avis in Northbrook, potential highlights and important considerations include:
Brand Recognition and Network: As part of a global brand, Avis offers the assurance of a large fleet and widespread locations, which can be beneficial for consistent service standards and options for one-way rentals.
Variety of Vehicle Classes: The ability to choose from a wide array of vehicle types is a significant advantage, allowing customers to select a car that perfectly matches their specific needs for space, fuel efficiency, or luxury.
Online Convenience: The robust online reservation system and mobile app facilitate easy booking and modification, aiming to simplify the rental process from start to finish.
Potential for Service Inconsistencies: It's important for local users to be aware that individual branch experiences, particularly related to vehicle availability and staff demeanor, can differ. Reviews indicate potential challenges with reservations not being honored due to inventory issues and unsatisfactory customer service interactions, including alleged attempts to upsell under duress and concerns about vehicle maintenance (e.g., a broken passenger door, faulty gas tank closure).
Customer Feedback Response: While an "owner" response to a negative review indicates an attempt to address feedback, the customer's follow-up suggests that the resolution provided was deemed insufficient. This highlights the importance of persistent and effective customer service when issues arise.
For those in Northbrook, Illinois, and the surrounding areas seeking car rental services, here is the direct contact information for the Avis Car Rental branch on Skokie Blvd:
Address: 933 Skokie Blvd, Northbrook, IL 60062, USA
Phone: (847) 272-4219
Mobile Phone: +1 847-272-4219
It is strongly recommended to call the branch directly to confirm vehicle availability, especially if you have a specific vehicle type or pickup time in mind, and to clarify any rental terms. Proactive communication can help mitigate potential issues regarding inventory or unexpected changes.
For residents of Northbrook, Illinois, and the surrounding North Shore communities, Avis Car Rental at 933 Skokie Blvd presents a convenient option for fulfilling their temporary transportation needs. Its easily accessible location on a major thoroughfare within the Renaissance Hotel makes it a practical choice for many.
Avis, as a global brand, typically offers a wide selection of vehicles, from compact cars for quick errands to SUVs for family trips, providing flexibility for various scenarios. However, local users should consider the importance of confirming reservations directly with the branch, particularly given past customer feedback regarding vehicle availability and service. While experiences can vary, the potential for a wide vehicle range and the brand's established presence make it a viable option for those seeking a rental car in the area. For locals, utilizing Avis means having a major rental provider nearby, offering the tools and resources to book and manage their temporary vehicle needs, with the understanding that direct communication with the local branch can enhance the overall experience.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
933 Skokie Blvd, Northbrook, IL 60062, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Arrived on time for my reservation, only to be told they wouldn't have any cars available for 2 and a half hours after the stated time. The man I spoke to (South Asian, middle aged. Didn't get his name) was very unhelpful, and said I should just go somewhere else to pick up the reservation. Do not book a car from here.
Jul 16, 2025 · Ross ElliotUPDATE: The owner tells you to email your info in the response below and the response you get is a “There’s nothing we can do but we received your feedback and we’re sorry.” A waste of time so save yourself the few minutes. Added a screenshot of the email for you below.I had a previously great experience with this Avis so when I was in town for my father’s open heart surgery and needed a car last min to be able to go back and forth from hospital, it was an easy go to. I booked the car for when they opened at 8am on Monday and when I got in, the “owner” was chatting with someone but interrupted the convo to ask me if I was dropping off a car. I said “picking up” and he looked shocked. He said I’d need to wait because they don’t have any cars and I asked why, then, I got a confirmation for the car and proper emails. He said it’s because the system automatically sends the confirmation… even if there’s no inventory?? Ok but whatever. He said it’d be 10-15 mins because he needed to go through his emails and I said ok and took a seat outside the office. Prob 10 mins later he waved me into the office again saying he had a car for me. (Woo!) so this is where it gets good…He said he’d have to put me in an SUV because that’s what they have and I said no problem. He then proceeded to ask me if he could charge me more because I’m getting an suv vs what I booked. I said “no” because a) it’s not my problem or cost that you didn’t have inventory but confirmed the car and b) I’d be paying for gas for an suv vs a compact car. His response was “Well I can just deny you…” I was beyond dumbfounded and if it was a different day without me needing to urgently get to the hospital, I would’ve canceled my reservation with him then and there and gone down the street to enterprise and written this sooner. (Sidebar: Do you think he would’ve been that audacious if I was a man? I doubt it.) Nonetheless, I told him he could cancel me if he wanted and I’d go somewhere else. He didn’t say anything else and finished my paperwork. Further, I learned today as I was grabbing food with my niece that the front passenger door doesn’t open from the inside, and the gas tank closure is broken as well. Between the customer service experience and the quality of the car he wanted to charge me more for, I won’t be back and I recommend you do the same. Just for record keeping, I’m writing this Saturday at 5pm and the car isn’t due back until tomorrow morning. So, owner, your keys are at the front desk at the Renaissance. Do better.
Feb 09, 2025 · Becky LernerI have rented from this location numerous times and will continue to do so. Amir, the manager, is a great guy, always has a smile and always does his best to help us find a car to meet our needs. Also an added bonus that it’s far less to rent from this location than O’Hare. I bring my business here whenever I’m in the area.
Aug 25, 2024 · Carl MillerThe worst experience for renting a car.First, when we arrive to pick up the car, the seller told us he hadn't the car, because of missing information in the reservation. But all information was completed otherwise we would not be able to make the reservation. In the end, he had a car with a crack in the windshield, extremely dirty, but with a similar category we needed.Second, a lot of bureaucracy to finish the rental. Even with a pre payment made in a credit card, he asked to another card.Third, an additional driver was previous added at the reservation, but he wanted to charged anyway, after a long discussion it was not charged.Gas was also included in the reservation, but we had to return the car with a full tank of gas.For our surprise, a couple days later after we retuned the car, they are charging $450.00 for the cleaning service and claim that the car was delivered with Smoke Smell.No one in the car smokes and I am pregnant.
May 15, 2024 · Carolina SanavioHorrible Avis location. The Janitor Amir Ally Merchant was very rude. Upon entering the facility, Amir Merchant showed absolutely no care for us, the customers. Before calling me a criminal, Amir claimed he could not clean my rental due to being attacked by a fly. Amir claims he went to hospital because a fly landed on him. I feel terribly sorry for Amir’s soft condition and hope he will be able to produce some testosterone to do his job correctly. Overall horrible experience.
Aug 29, 2024 · Waleed Saleem
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