Avis Car Rental

- 318 S Dean St, Englewood, NJ 07631

For New Jersey residents, a reliable car rental service is often a crucial part of managing their busy lives, whether it’s for daily commutes, weekend getaways, or when their personal vehicle is unavailable. Avis Car Rental, a globally recognized brand, has a presence in Englewood, NJ, aiming to provide these essential transportation solutions. The branch at 318 S Dean St in Englewood serves the local community, offering a range of vehicles to meet diverse needs.

When New Jersey locals choose a car rental company, they typically seek a blend of convenience, vehicle availability, competitive pricing, and, fundamentally, trustworthy customer service. The overall rental experience, from booking to pick-up and return, is paramount. Public feedback for the Avis Car Rental location at 318 S Dean St, Englewood, NJ, presents a mixed picture, with some customers reporting highly positive experiences while others express significant dissatisfaction.

On one hand, there are customers who have consistently found this location to be a reliable choice. One long-term renter stated, "I’ve rented from this location so many times and the folks who work here are really kind. I’ve never even felt closed to scammed or ignored." Another echoed this sentiment, asserting, "Can’t speak for others’ experiences, but I have rented/returned here at least 10 times and will continue to do so." These positive reviews highlight a core group of satisfied customers who appreciate the kindness of the staff and a consistent, trouble-free rental process, indicating that positive experiences are indeed possible at this branch.

However, there are also highly concerning reports from other customers. One particularly alarming review describes a "WORST EXPERIENCE EVER!!! Mazhar scammed us." This customer reported being given a car with a "cracked windshield" and being told "there were no other vehicles," with the assurance that the damage was noted. Yet, just two days later, they were allegedly held responsible for the damage. The review also pointed out that the car was "dirty on the inside and outside they clearly do not clean their vehicles!" Such allegations of pre-existing damage responsibility and poor vehicle cleanliness are serious concerns for any New Jersey resident, as they can lead to unexpected charges and an unpleasant rental experience.

These contrasting experiences underscore the importance for New Jersey locals to be vigilant and well-informed when renting from this specific Avis location. While some may have consistently smooth transactions, others have faced significant issues that could result in financial disputes and considerable stress. It highlights the variability in service quality that can occur even within a large national chain.

For any car rental, especially when dealing with a branch that has mixed reviews, it is highly advisable for New Jersey customers to meticulously inspect the vehicle's condition both inside and out before driving off the lot. Documenting any pre-existing damage with clear photos or videos, ensuring that all such damage is explicitly noted in the rental agreement, and retaining all paperwork are crucial steps. This practice can serve as vital protection against being held responsible for damage that was not incurred during your rental period.

Furthermore, verifying the cleanliness of the vehicle upon pick-up is also important for comfort and hygiene. If the car is not up to standard, it is within your right as a New Jersey consumer to request an alternative vehicle or have the current one cleaned before accepting it. Clear communication with the rental agents, and documenting conversations if possible, can help prevent misunderstandings.

Avis generally offers a wide variety of vehicles, including economy, compact, intermediate, standard, full-size sedans, SUVs, minivans, and sometimes premium or luxury cars. They also offer services like one-way rentals, optional GPS, child safety seats, and e-toll services. For New Jersey drivers, these standard offerings can be very convenient. However, the reported issues at this particular branch suggest that the execution of these services may not always be consistent or fair.

The location in Englewood is generally convenient for Bergen County residents. Its operating hours (Sunday 8:00 AM - 2:00 PM; Monday - Friday 7:30 AM - 6:00 PM; Saturday 8:00 AM - 4:00 PM) also offer flexibility for pick-up and drop-off. However, the critical takeaway for New Jersey locals is to balance the brand recognition and local convenience with the necessity of diligent personal oversight during the rental process to mitigate potential problems highlighted by adverse customer feedback.

Introduction / Overview

Avis Car Rental, a renowned global car rental company, has a branch located at 318 S Dean St in Englewood, New Jersey. This location serves the diverse car rental needs of the local New Jersey community, providing a range of vehicles from economy cars to SUVs. While some customers report consistently positive experiences with kind staff and smooth rentals, others have expressed severe dissatisfaction, citing issues such as being held responsible for pre-existing vehicle damage (like cracked windshields), receiving dirty cars, and encountering what they describe as unprofessional or deceptive practices. This mix of reviews suggests a variable customer experience at this specific branch.

Location and Accessibility

Avis Car Rental is conveniently located at 318 S Dean St, Englewood, NJ 07631, USA. This address in Englewood offers good accessibility for residents across Bergen County and the surrounding areas of New Jersey. Its position on S Dean St, a local thoroughfare, makes it relatively easy to reach by personal vehicle. While detailed public transportation links directly to the branch are not specifically highlighted, Englewood is generally well-served by local transit options. The branch's operating hours are designed to accommodate typical rental needs: Sunday 8:00 AM - 2:00 PM; Monday - Friday 7:30 AM - 6:00 PM; Saturday 8:00 AM - 4:00 PM.

Services Offered

• Diverse Vehicle Fleet: Offers a variety of car categories including economy, compact, intermediate, standard, full-size sedans, SUVs, minivans, and potentially premium/luxury cars (vehicle availability varies).
• One-Way Rentals: Provides flexibility for customers who need to pick up a car in Englewood and drop it off at another Avis location.
• Online Booking: Reservations can be made conveniently through the Avis website or other travel platforms.
• Optional Add-ons: Customers can add features like GPS navigation, child safety seats, and enhanced roadside assistance.
• e-Toll Service: Vehicles are typically equipped for electronic toll collection, allowing for convenient travel on toll roads.
• Free Pick-up Service: Avis generally offers a free pick-up service from nearby locations, which can be arranged by calling the branch directly.

Features / Highlights

• Local Englewood Presence: Offers a convenient car rental option within the local New Jersey community.
• Variety of Vehicles: Provides a wide selection of car types to suit different purposes and group sizes.
• Mixed Customer Feedback: While some customers report positive, consistent service and kind staff, others detail serious issues regarding vehicle condition and alleged charges for pre-existing damage.
• Brand Recognition: As part of a major national and international brand, customers benefit from Avis's established network and policies (though specific branch execution may vary).

Contact Information

Address: 318 S Dean St, Englewood, NJ 07631, USA

Phone: (201) 871-3429

Mobile Phone: +1 201-871-3429

Conclusion: Why this place is suitable for locals

For New Jersey locals, particularly those in Englewood and surrounding Bergen County, Avis Car Rental at 318 S Dean St offers the convenience of a widely recognized brand with a local presence. Its accessible location and varied fleet of vehicles make it a practical option for many transportation needs, from daily rentals to family trips. However, local residents should approach this particular Avis branch with informed caution. While some customers have experienced consistently positive and friendly service, others have reported severe issues, including concerns over vehicle cleanliness and alleged responsibility for pre-existing damages like a cracked windshield. To ensure a smooth and fair rental experience, New Jersey locals are strongly advised to meticulously inspect any vehicle for damage both inside and out before accepting it, document everything with photos or videos, and retain all rental paperwork. By taking these proactive steps, locals can better protect themselves and potentially navigate any inconsistencies in service quality at this Avis location, making it a viable, albeit cautious, choice for their car rental needs in New Jersey.

Avis Car Rental

318 S Dean St, Englewood, NJ 07631, USA