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Avis Car Rental Introduce
Hello, Oregon residents and visitors! Whether you're navigating the bustling streets of downtown Portland, planning a scenic drive along the coast, or heading out to explore the majestic Cascades, reliable transportation is key to experiencing the Pacific Northwest to its fullest. This article focuses on Avis Car Rental, conveniently located at 330 Southwest Washington Street in the heart of downtown Portland, offering a wide range of vehicles to suit your travel needs.
Avis Car Rental is a globally recognized brand in the transportation industry, known for providing a variety of vehicles for leisure and business travel. The downtown Portland location at 330 Southwest Washington Street serves as a key hub for locals and visitors alike who require car rental services without having to venture out to the airport. This branch aims to offer convenient access to a diverse fleet, backed by the Avis promise of quality and customer service.
Customer experiences with Avis, like any large service provider, can be varied. Some customers highlight "great" weekend staff and appreciation for quick in-and-out service, while others express significant disappointment, citing issues such as unexpected charges, lack of detailed receipts, and challenges with reaching effective customer support. One review specifically mentioned a concern about vehicle maintenance (a tire tear) and difficulties resolving billing discrepancies from out of state. These instances underscore the importance of thoroughly reviewing your rental agreement, inspecting the vehicle before departure, and being proactive in addressing any concerns immediately. Despite these mixed experiences, Avis generally strives to provide a broad selection of vehicles and convenient access for those in downtown Portland.
Avis Car Rental is strategically located at 330 Southwest Washington Street, between SW 3rd Ave and SW 4th Ave, in Portland, OR 97204, USA. This prime downtown address places it within easy reach for anyone working or residing in the city center. Being situated in a busy urban environment, the location offers excellent accessibility via public transportation, including MAX Light Rail and TriMet bus lines, which serve the surrounding blocks. For those arriving by car, it's typically within a parking garage, a common setup for downtown rental agencies, which provides shelter and a dedicated space for pickup and return.
The downtown location is particularly beneficial for local residents who need a car for a day trip or longer excursions without traveling to the Portland International Airport (PDX). It's ideal for business travelers staying in downtown hotels who require convenient ground transportation. While urban locations can sometimes be trickier to navigate for first-time visitors, the central placement of this Avis branch ensures it's a practical option for accessing various parts of Portland and embarking on adventures across Oregon.
Avis Car Rental at 330 Southwest Washington Street in Portland offers a wide array of services to cater to diverse customer needs:
- Extensive Vehicle Fleet: A comprehensive selection of vehicles, including economy cars (e.g., Kia Rio, Kia Soul), compact cars, intermediate cars (e.g., Toyota Corolla, Volkswagen Jetta), standard and full-size sedans (e.g., Toyota Camry), SUVs (e.g., Toyota RAV4, Chevrolet Suburban, Jeep Wrangler), minivans (7- and 8-passenger minivans like the Chrysler Pacifica), and even 12- or 15-passenger vans for larger groups. Luxury and convertible options may also be available depending on inventory.
- Flexible Rental Periods: Options for daily, weekly, and monthly rentals, accommodating both short excursions and extended stays in Oregon.
- One-Way Rentals: The convenience of picking up a vehicle at this downtown Portland location and dropping it off at another Avis branch, whether elsewhere in Oregon or across the United States.
- Optional Equipment: Availability of extras such as GPS navigation systems, child safety seats (infant, toddler, and booster seats), and SiriusXM® satellite radio, to enhance comfort and safety (additional fees apply).
- Protection Products: Various optional coverage plans, including Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Supplemental Liability Protection (SLP), providing renters with options for financial protection during their rental period.
- Fuel Service Options: Customers can choose to prepay for fuel at a discounted rate, have Avis refuel the car upon return (at a higher per-gallon charge), or return the vehicle with a full tank to avoid additional fees.
- Avis Preferred Program: Enrollment in the Avis Preferred loyalty program allows members to enjoy expedited service, skip the counter, earn points towards free rental days, and receive special offers.
- Debit Card Acceptance: While credit cards are generally preferred, Avis may accept debit cards for payment upon return. However, specific policies for using a debit card for the initial hold or at pick-up vary by location and may require additional identification or a credit check. It's best to confirm this directly with the branch.
Avis Car Rental at the downtown Portland location offers several features that aim to enhance the customer experience:
- Central Downtown Location: Provides excellent convenience for residents and visitors staying or working in the heart of Portland, eliminating the need for airport travel.
- Wide Range of Vehicles: The diverse fleet ensures that customers can find a car suitable for any purpose, from economical city driving to spacious SUVs for outdoor adventures.
- Customer Service: While experiences can vary, many customers report positive interactions with the local staff, especially on weekends, highlighting their helpfulness at the counter.
- Long Operating Hours: The location maintains generous operating hours, often from 8:00 AM to 5:00 PM on weekdays and 9:00 AM to 1:00 PM on weekends, accommodating various schedules.
- Avis Preferred Expedited Service: For loyalty program members, the ability to bypass the counter can significantly speed up the pick-up process, a valuable feature for busy individuals.
- Flexibility for Travelers: One-way rental options are particularly useful for those exploring different parts of Oregon or continuing their journey beyond Portland.
To connect with Avis Car Rental at their downtown Portland location for reservations or inquiries, please use the following contact details:
- Address: 330 Southwest Washington Street btwn SW 3rd Ave &, SW 4th Ave, Portland, OR 97204, USA
- Phone: (503) 227-0220
- Mobile Phone: +1 503-227-0220
It is always advisable to call the local office directly, especially if you have specific questions about vehicle availability, pricing details, or any concerns related to your rental agreement. While centralized customer service lines exist, contacting the specific branch can often provide the most accurate and immediate assistance.
For Oregon residents, particularly those in the Portland metropolitan area, Avis Car Rental at 330 Southwest Washington Street offers a highly suitable and practical solution for their transportation needs. Its prime downtown location is a significant advantage, providing easy access for those living or working in the city center, without the added time and expense of airport travel. Whether you need a temporary vehicle while your car is being serviced, a spacious SUV for a family camping trip to the Oregon Coast, or a comfortable sedan for a business trip across the state, Avis provides a diverse fleet to choose from.
While it's always recommended to carefully review rental terms and vehicle condition upon pickup, the overall convenience, wide selection of vehicles, and the benefit of the Avis Preferred program make this downtown branch a strong contender for locals. For Portlanders seeking a reliable car rental experience right in their neighborhood, Avis Car Rental on SW Washington Street offers a convenient gateway to explore all that Oregon has to offer.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
330 Southwest Washington Street btwn SW 3rd Ave &, SW 4th Ave, Portland, OR 97204, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Weekend staff were great. However... My credit card shows I was charged $20 more than expected. I was told a I'd receive a detailed receipt via email. I haven't. Try to call the local office and you will get AI agent, say, "Operator" right off, and you'll get a human, but they will be in the Philippines or wherever. I couldn't understand anything they were saying. I WANT MY DETAILED RECEIPT! All in all, I probably won't use Avis or Budget again.
Jun 04, 2025 · Bradley JIncredibly disappointed with Avis in general, not only in Portland. The customer service in Portland was okay when we collected the vehicle, but after a couple of days we noticed that the tyre had quite a bad tear, which meant we had to change the tyre to the spare tyre. Although we were given options, due to our itinerary and the fact that we liked the car we could not change the vehicle during our trip which meant we had to firstly change the tyre ourselves and drive with a spare tyre which left us in a vulnerable position. Due to the duration of the trip, we were charged 2 transactions which was expected, however, the second transaction was more expensive and the daily rate was increased and there is no explanation for this. I have contacted Avis via email and have now been told to contact their customer service via telephone but there is no way I can do this because I am not in the state at the moment, the response to this is basically they cannot contact me but I need to find a way to contact them and they cannot respond via email to quite straight forward questions. I am incredibly disappointed and I need to rent a car again in Tampa but I am seriously reconsidering whether to use Avis.
Jun 30, 2025 · Tarryn van NiekerkI truly don’t understand the other reviews. We received great customer service! The gentleman asked what are plans were and gave us advice on a local scenic route to view the falls, recommended a waterfall near the wineries we were visiting and assisted with maps etc. Car was clean on the inside and what we expected. It was dirty on the outside but it’s a rental in downtown, we aren’t buying it. Very convenient spot if you’re staying downtown and easy return to the garage.
Apr 03, 2025 · Kara HollandI made reservation in June. I gave Avis representative my voucher, fully payed for in advance. It took 50 min, because as he claimed "international reservations are always problematic". That's funny considering the year and technology we live in...Then he issued the papers which I had to sign and had an amount due of extra 65$~. Avis tried that at SeaTac airport as well. Refused to sign, as I payed for it all! Then he took the paperwork back and managed to reach a zero balance... Finally I got to the car.The car was unwashed and real dirty on the outside with multiple scratches and bumps in the car body. But that's notall - when I'm in the highway I can hear the road pretty bad and it seems like the door is unsealed. HAD TO STOP in the middle of an highway!!! It seems that the driver's door was damaged either in an accident or someone was trying to break in, hence wind is coming real bad through especially while on an highway.I can't wait to see what they'll try to charge me with when returning it backFollowing my previous email, and the horrible service I received in downtown Portland, now I have been charged with an additional fee 67.38$, even though they tried to make me sign this fee and I argued with them, provided proof of full payment in advanced !!!This is outrageous, this is Avis violating the law.The Portland downtown rep. specifically told me, after I showed him proof of full advanced payment, that his manager will fix it, and gave me a paper to sign with amount due = 0.00Still, I see they charged me with the amount initially requestedNow, I'm being told I returned the car late. Again, a total lie. I was given the car late at 9:30 while reserved for 9:00I returned the car at 8:40, but the same rep. wrote that I returned it at 9:50.This branch is a disgrace. They are simply dishonest people who try their luck in taking extra fees without you noticing.I'm going to pursue this and make you sorry for renting me a car.Nothing like bad publicity on social media.
Oct 11, 2023 · Shirly THonestly a bit disappointed w this location. The workers are not friendly at all. We went through our entire check in process in silence. Car is on the top level of the garage and no one checks your car before you leave. We were given a Ford Escape that was honestly quite dirty both inside and outside.
Jul 12, 2024 · SiQing Xu McDonnell
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