Avis Car Rental

- 1354 Stelton Rd, Piscataway, NJ 08854

For residents of New Jersey, particularly in the central part of the state, securing reliable and convenient car rental services is often a key consideration, whether for short-term needs, business travel, or when their primary vehicle is unavailable. Avis Car Rental is a globally recognized brand with a presence in many local communities, including Piscataway. This article provides a focused overview of the Avis Car Rental branch located in Piscataway, New Jersey, designed to help local users understand its offerings, accessibility, and notable aspects based on both general company policies and specific customer feedback. Our aim is to offer a factual and engaging perspective to assist you in making an informed decision for your next car rental.

Avis Car Rental prides itself on providing a diverse fleet and a range of services tailored to both leisure and business travelers. The Piscataway location, like other Avis branches, operates under the company's established standards, aiming to deliver a consistent rental experience. However, individual branch operations can sometimes lead to unique customer experiences. We will delve into the location's practical accessibility within New Jersey, outline the typical services Avis provides, and critically examine specific features and highlights that customers have shared, particularly concerning policies like "unlimited miles" and overall customer service. This detailed insight is crucial for New Jerseyans looking for a reliable and transparent car rental solution in their vicinity.

The Avis Car Rental branch in Piscataway, New Jersey, is conveniently located at 1354 Stelton Rd, Piscataway, NJ 08854, USA. This address places it strategically within Middlesex County, making it easily accessible for residents and businesses in Piscataway and surrounding towns such as Edison, South Plainfield, Dunellen, and Plainfield. Stelton Road is a well-known thoroughfare in the area, ensuring that the branch is relatively straightforward to find and reach. The Avis office is specifically noted to be "in front of Stelton Lumber" and "located on Stelton Rd, between Haines Ave and International Ave," which can serve as helpful landmarks for navigation.

Its location provides a significant advantage for locals, as it avoids the complexities and additional fees often associated with airport rental locations. For those without immediate transportation to the branch, Avis in Piscataway offers a "free pick-up service." Customers are advised to "call your rental location directly at the location phone number listed on your reservation confirmation" to arrange this service, which can greatly enhance convenience. The operating hours are generally Monday to Friday from 7:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM, with Sunday being closed. These hours are important for planning both pick-up and drop-off. Furthermore, an after-hours return option is available, where customers can "Park & lock the car. Place the completed contract & keys in the key drop box which located on the side of the office," offering flexibility for late returns.

Avis Car Rental typically offers a wide array of services designed to meet diverse customer demands, from short-term leisure trips to longer-term business rentals. The Piscataway branch would generally provide these core services.

Services Offered:

• Extensive Vehicle Fleet: Avis maintains a broad selection of vehicles, including economy cars, compact, intermediate, and full-size sedans, SUVs (standard, intermediate, full-size), minivans, and potentially luxury vehicles or specific models like electric vehicles. This variety aims to cater to different passenger capacities, luggage needs, and budget preferences.
• Flexible Rental Periods: Customers can book rentals for various durations, ranging from one-day rentals for quick trips to weekly and even long-term or monthly rentals for extended needs (e.g., 59 to 330 days, which often come with substantial free mileage allowances).
• One-Way Rentals: Avis facilitates one-way rentals, allowing renters to pick up a vehicle at the Piscataway location and drop it off at another Avis branch across the country, offering significant flexibility for long-distance travel or relocations.
• Optional Protection Plans: Standard offerings include various protection products such as Loss Damage Waiver (LDW), Supplemental Liability Insurance (SLI), and Personal Accident Insurance (PAI), providing renters with options to mitigate financial responsibility in case of damage, theft, or accidents.
• Optional Equipment and Services: Customers can typically add GPS navigation systems, child safety seats, and "e-Toll" services for convenient electronic toll payments (with options for a flat daily/weekly fee for unlimited tolls or per-toll charges if not opted in).
• Pick-up Service: As mentioned, a complimentary pick-up service from a customer's location to the Avis branch is often available, enhancing convenience for local renters.
• Avis Preferred Program: For frequent renters, the Avis Preferred loyalty program offers benefits such as expedited counter service, earning points, and potential free upgrades.

Customer feedback offers valuable insights into the operational aspects and specific considerations when renting from Avis Car Rental in Piscataway.

Features / Highlights:

• "Unlimited Miles" Policy: Avis generally advertises "unlimited mileage" on most rental rates, which can be confirmed during the booking process (usually on step three). However, customer reviews indicate that while this is typically the case for round trips, some personal experiences have shown friction when the destination is disclosed, leading to refusals or misunderstandings. This suggests that while "unlimited miles" is a standard offering, it's crucial for customers to confirm this at the counter and understand if any specific travel plans (e.g., extremely long distances or unusual routes) might lead to issues with specific staff interpretations.
• Customer Service Variability: Historical feedback mentioned "great customer service" and "friendly female S," often accompanied by upgrades. However, recent experiences suggest a shift to a more "all business" approach, with less emphasis on personalized service or automatic upgrades. The effectiveness of staff in resolving issues or demonstrating accountability can vary.
• Vehicle Cleanliness: A specific concern raised by a customer was that the "car wasn't clean when picked up." While cleanliness is typically a standard expectation for rental vehicles, this highlights the need for renters to inspect the vehicle thoroughly upon pick-up and address any concerns immediately with staff.
• Billing Accuracy and Refunds: One customer reported being charged for an extra day and insurance even after returning the car a day early, citing that "Enterprise gives us refund, fyi." This suggests that while early returns might not always result in a refund of prepaid amounts, the practice regarding daily charges and refunds can differ between rental companies and potentially between individual Avis locations or specific rental agreements. Renters should clarify early return policies and review their final bill meticulously.
• Accessibility and Pick-Up Service: The availability of a free pick-up service is a significant convenience for local New Jersey users, eliminating the need to arrange alternative transportation to the rental office, as highlighted by a customer who had to walk a considerable distance after being refused a car.

Contact Information:

• Address: 1354 Stelton Rd, Piscataway, NJ 08854, USA
• Phone: (732) 752-6800
• Mobile Phone: +1 732-752-6800

For New Jersey locals, the Avis Car Rental location in Piscataway offers a convenient and accessible option for their transportation needs. Its strategic placement on Stelton Road in Middlesex County makes it easy to reach from various nearby communities, and the availability of a free pick-up service further enhances its local suitability. Avis's general offering of a diverse vehicle fleet and flexible rental terms, including unlimited mileage on most rentals, provides valuable options for various travel scenarios.

However, potential renters in New Jersey should be mindful of certain considerations gleaned from customer experiences. It is advisable to thoroughly confirm all aspects of the rental agreement at the counter, especially regarding mileage policies and any potential charges for early returns. Paying close attention to the cleanliness of the vehicle upon pick-up is also recommended. While the branch strives to provide standard Avis services, being proactive in communication and diligent in reviewing terms can help ensure a smooth and satisfactory car rental experience for New Jersey residents utilizing the Piscataway Avis location.

Avis Car Rental

1354 Stelton Rd, Piscataway, NJ 08854, USA