Avis Car Rental

- 5700 Tinker Diagonal, Midwest City, OK 73110

For residents of Midwest City and the surrounding Oklahoma metropolitan area, the need for a rental car can arise from various circumstances – whether it's for a temporary vehicle while theirs is in the shop, for business travel, or for personal trips. Avis Car Rental, located at 5700 Tinker Diagonal, aims to provide solutions for these transportation needs. As a globally recognized brand, Avis typically offers a wide selection of vehicles and a range of services designed to make the rental process straightforward.

However, it's crucial for locals to understand that while a brand's reputation may precede it, individual branch experiences can vary significantly. This article will provide an overview of the Avis Car Rental location on Tinker Diagonal in Midwest City, detailing its accessibility, typical services offered, and, importantly, shedding light on recent customer experiences to help prospective renters make an informed decision from a local perspective.

Avis Car Rental is situated at 5700 Tinker Diagonal, Midwest City, OK 73110, USA. This location places it conveniently near Tinker Air Force Base, making it accessible for military personnel, government contractors, and residents of Midwest City and the eastern Oklahoma City metro area. Tinker Diagonal itself is a significant road, offering relatively easy access from various points.

As a neighborhood branch, it provides an alternative to renting directly from the Will Rogers World Airport (OKC), which can sometimes involve higher prices or more complex logistics for non-air travelers. Avis locations often offer a free pick-up service, where you can call the branch directly to arrange transportation to the rental office, a valuable convenience for locals who might be without a vehicle. The general directions indicate it is located "1 block east of Sooner Rd on the south side of Tinker Diagonal (a.k.a. I-40)," making it relatively easy to locate.

Avis Car Rental generally offers a broad spectrum of services to cater to diverse customer requirements. At the Midwest City Tinker Diagonal location, customers can typically expect:

• Diverse Vehicle Fleet: Avis provides a wide selection of vehicles across various categories, including economy and compact cars for efficiency, mid-size and full-size sedans for general travel, SUVs of different sizes (standard, full-size, premium) for more space and capability, and minivans for families or groups. Specialty vehicles like luxury cars and convertibles may also be available depending on the location's inventory.
• Flexible Rental Durations: Customers can book vehicles for short periods (daily, weekly) or for longer durations through monthly rental programs, offering flexibility for varied personal or business needs.
• Optional Protection Products: Avis offers various protection options such as Loss Damage Waiver (LDW), which can reduce the renter's financial responsibility for damage or theft of the rental vehicle. Additional products like Personal Accident Insurance (PAI) and Supplemental Liability Protection (SLP) may also be available. Renters are encouraged to verify their personal insurance coverage.
• Additional Equipment: For added convenience and safety, optional equipment like GPS navigation systems and child safety seats (infant, toddler, and booster seats) are generally available for rent.
• One-Way Rentals: Avis typically allows customers to pick up a vehicle in one location (e.g., Midwest City) and return it to another Avis location, though additional fees may apply for this service.
• Avis Preferred Program: This loyalty program is designed to expedite the rental process for frequent renters, offering benefits such as skipping the counter, priority service, and potential vehicle upgrades.
• Debit Card Policy: Most U.S. Avis locations accept debit cards with a Visa or MasterCard logo for credit identification at the time of rental, typically requiring the renter to be at least 25 years old. A hold is placed on funds, usually the estimated rental charges plus an additional security deposit ($200-$300 or more). Additional identification may be required, and a credit check might be performed.
• Under 25 Policy: Avis allows rentals to customers between the ages of 21-24, but an underage surcharge (e.g., $27.00 per day) applies. Furthermore, specific vehicle categories (Luxury, Specialty, Minivans, 12-passenger vans, Full-size SUVs, Premium SUVs) are generally not permitted for renters in this age group.

While Avis, as a brand, aims to provide reliable service and a wide selection of vehicles, it is imperative for locals to be aware of the specific experiences reported at the Midwest City Tinker Diagonal branch.

• Brand Recognition: Avis is a well-known international brand, which can sometimes provide a sense of familiarity and an expectation of standard quality and service.
• Diverse Fleet Availability: The typical Avis fleet generally caters to a variety of needs, from economical daily drivers to larger vehicles for family trips, offering choice to customers.

However, the customer reviews for this specific location highlight critical and severe issues that significantly impact the rental experience:

• Unsafe Vehicles: A major concern raised is the rental of an "unsafe" vehicle with "alignment issues" that caused it to "shake violently at 60MPH." This is an unacceptable safety risk that no renter should encounter.
• Lack of Available Replacements: Compounding the safety issue, the branch reportedly had "no other cars" of the requested trim level, forcing the customer to drive an unsafe vehicle to another location (the airport) for a swap, only to find no cars there either. This demonstrates a severe deficiency in inventory management or inter-branch coordination.
• Horrible Customer Service and Misinformation: Reviews describe "horrible customer service" and "lying employees." Specifically, a customer reported being assured by phone that under-25 renters with an out-of-state debit card from a brick-and-mortar bank would be accepted, only to be denied and called a "liar" upon arrival. Such misinformation and accusatory behavior are deeply unprofessional and cause significant distress.
• Unjustified Charges: The customer who received the unsafe vehicle was still "charged 33 dollars for having a car of theirs for an hour," despite the vehicle being unusable and the rental unfulfilled. This indicates predatory or unfair billing practices.
• Lack of Accountability: The overall sentiment from the negative reviews points to a profound lack of concern for customer well-being and satisfaction, with customers feeling "ripped off" and advising others to "DO NOT RENT A CAR FROM AVIS."

To contact Avis Car Rental at 5700 Tinker Diagonal in Midwest City, you can use the following details:

Address: 5700 Tinker Diagonal, Midwest City, OK 73110, USA

Phone: (405) 741-7371

Mobile Phone: +1 405-741-7371

Current operating hours are generally listed as:

• Monday - Friday: 7:30 AM - 6:00 PM
• Saturday: 8:00 AM - 1:00 PM
• Sunday: 9:00 AM - 12:00 PM

Given the severe customer feedback, it is highly recommended to call the branch directly to confirm their current inventory, specific policies (especially regarding debit cards and under-25 rentals), and any potential for issues, before making a reservation or traveling to the location.

For residents of Midwest City and the broader Oklahoma City area, the geographical location of Avis Car Rental on Tinker Diagonal offers a convenient point for car rentals, especially for those in the eastern part of the metro. The general services typically offered by a major brand like Avis, including a diverse fleet and various protection options, theoretically cater to a range of local transportation needs.

However, based on the provided customer reviews, this specific Avis location presents significant and alarming red flags that severely undermine its suitability for locals. The reports of unsafe vehicles, lack of replacement cars, dishonest communication regarding rental policies (like debit card acceptance and under-25 rentals), and unjustified charges are deeply concerning. For Oklahomans who depend on reliable, safe, and transparent car rental services, these issues suggest that choosing this particular Avis branch carries substantial risks.

Given the severe nature of the complaints, potential renters are strongly advised to exercise extreme caution and consider alternatives. If considering this location, it would be prudent to thoroughly document all communications, reconfirm all policies in writing, inspect vehicles meticulously before leaving the lot, and understand all potential charges. Ultimately, for the peace of mind and safety of local users, the reported experiences make it difficult to recommend this Avis Car Rental branch without significant reservations.

Avis Car Rental

5700 Tinker Diagonal, Midwest City, OK 73110, USA