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For residents of California, having access to reliable and convenient transportation is paramount. Whether it's for weekend getaways to the diverse landscapes our state offers, managing daily commutes, or needing a temporary vehicle while yours is being serviced, car rental agencies play a crucial role. This article focuses on Avis Car Rental in Moreno Valley, providing a detailed look at what this local branch offers to our community.
Located in the vibrant city of Moreno Valley, Avis Car Rental aims to provide flexible and accessible vehicle solutions for a variety of needs. We'll explore its strategic location, the range of services typically available, and important features for local users to consider when planning their next rental. Our goal is to offer a factual and informative overview, helping you make informed decisions about your car rental needs within the Golden State.
It's important for any local considering a car rental to be aware of the experiences of previous customers. While many find their rental processes straightforward, some have encountered significant challenges. One customer shared a strong "WARNING!!!!!" regarding potential claims of damage. They advised, "Take GOOD photos and videos before renting from this location. KEEP those photos and videos for at least ONE YEAR." This customer recounted an incident where Avis claimed damage to a vehicle almost seven months after it was returned, despite an initial verbal confirmation at drop-off that "it all looks good, you’re good to go." This experience underscores the critical importance of meticulous documentation before and after your rental. The customer unfortunately faced a situation where their backup of these vital photos and videos was inaccessible, leading to a potential $350 charge for damage they stated they did not cause. This serves as a powerful reminder for all renters to maintain thorough records and keep them securely for an extended period.
Another customer expressed extreme dissatisfaction, labeling their experience an "Absolute nightmare" and declaring they "will never rent from Avis again!" This individual reported being "overcharged $862 dollars" for a rental over a month long and stated they were "never emailed a final receipt." They returned the car on May 13th and were still "fighting to get my money back" at the time of their review. The customer also noted that the Moreno Valley office allegedly "pawned it on Avis Customer Service saying it had been too long and they couldn’t see the records anymore." This situation highlights potential issues with billing accuracy, communication, and resolution processes, which are vital concerns for any customer, especially those relying on clear and timely financial transactions.
These detailed customer accounts offer valuable insights into potential pitfalls and emphasize the need for diligence when renting a car. While a car rental can be a convenient solution, being prepared for potential issues, particularly concerning documentation and billing, is crucial. This information is provided to help local users navigate their rental experience with Avis Car Rental in Moreno Valley more effectively.
Avis Car Rental in Moreno Valley is conveniently located at 22500 Town Cir, Moreno Valley, CA 92553, USA. This address places it within a prominent commercial area of Moreno Valley, likely near shopping centers or other accessible points of interest for residents. Its location within "Town Cir" suggests a potentially well-known and easily navigable spot within the city. For those residing in Moreno Valley and surrounding communities, this central location offers a distinct advantage, reducing travel time to pick up or drop off a vehicle. The city of Moreno Valley itself is strategically positioned within the Inland Empire, providing good access to major Southern California freeways like the CA-60 and I-215. This connectivity ensures that once you have your rental, you can quickly and efficiently reach destinations across Southern California, whether it's for business, leisure, or family visits. The ease of access to this branch contributes significantly to its suitability for local Californians seeking practical transportation solutions.
- Extensive Vehicle Fleet: Avis typically offers a wide range of vehicles, including compact cars for fuel efficiency, sedans for comfort, SUVs for family trips or extra cargo space, minivans, and even luxury vehicles or specialty cars, catering to diverse needs and preferences.
- Short-Term and Long-Term Rentals: Whether you need a vehicle for a single day, a weekend excursion, a week-long vacation, or an extended period for business or personal use, Avis provides flexible rental durations.
- One-Way Rentals: For those traveling from Moreno Valley to another city or state without returning, Avis often facilitates one-way rentals, offering convenience for specific travel itineraries across California and beyond.
- Optional Equipment Rentals: Customers can often rent additional items such as GPS navigation systems, child safety seats (infant, toddler, and booster seats), and SiriusXM satellite radio to enhance their travel experience.
- Avis Preferred Program: This loyalty program offers expedited service, allows customers to bypass the counter at many locations, and provides access to exclusive deals and upgrades, making the rental process smoother for frequent renters.
- Corporate Accounts: Avis often provides tailored rental solutions and negotiated rates for businesses, which can be beneficial for local companies in Moreno Valley.
- Diverse Payment Options: Typically accepts major credit cards. It's always advisable to confirm specific debit card policies and deposit requirements directly with the branch.
- Roadside Assistance: Standard rentals usually include basic roadside assistance for issues like mechanical failure, flat tires, or dead batteries, offering peace of mind during your journey.
- Central Moreno Valley Location: Its placement at 22500 Town Cir makes it highly accessible for residents of Moreno Valley and neighboring Inland Empire communities, minimizing travel time to and from the rental office.
- Wide Selection of Vehicles: The ability to choose from a variety of car classes, from economy to premium SUVs, allows renters to select a vehicle that perfectly matches their specific needs for comfort, space, and fuel efficiency for their California travels.
- Avis Preferred Program Benefits: For frequent renters, the Avis Preferred program offers significant advantages such as faster pick-up and drop-off, potentially saving valuable time and streamlining the rental process.
- Flexibility for Travel Plans: With options for both short-term and long-term rentals, as well as one-way rental capabilities, Avis caters to diverse travel itineraries, whether it's a quick local errand or an extensive road trip across the state.
- Potential for Customer Service Excellence: While some customer experiences have been challenging, the potential for professional assistance during the rental process is always present, and many customers have smooth transactions.
- Additional Services for Convenience: The availability of extras like GPS and child safety seats adds to the convenience, ensuring a safer and more enjoyable journey for families or those exploring new areas.
Address: 22500 Town Cir, Moreno Valley, CA 92553, USA
Phone: (951) 656-3083
Mobile Phone: +1 951-656-3083
For Californians, particularly those residing in and around Moreno Valley, Avis Car Rental at 22500 Town Cir presents itself as a readily available option for a wide array of transportation needs. Its local presence means convenience, saving precious time on travel to pick up or drop off a vehicle, which is a significant advantage in our busy lives. The diverse fleet typically offered ensures that whether you’re planning a quick trip to the grocery store, a family vacation to a national park, or need a temporary vehicle for an extended period, you can find a car that fits your specific requirements for size, comfort, and fuel economy. This adaptability is essential for the varied lifestyles across our Golden State.
While it is crucial for local users to be diligent—taking comprehensive photos and videos of the vehicle before and after rental, and thoroughly checking billing statements—Avis also offers programs like Avis Preferred. For frequent renters, these loyalty programs can significantly enhance the rental experience, providing expedited service and exclusive benefits that make the process more efficient and often more economical. Having a local branch that offers such features, coupled with the potential for diverse vehicle options, makes Avis Car Rental in Moreno Valley a viable choice for residents seeking flexible and accessible mobility solutions. By being informed and prepared, locals can leverage the convenience of this branch to seamlessly navigate their daily lives and explore the endless possibilities that California has to offer.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
22500 Town Cir, Moreno Valley, CA 92553, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1WARNING!!!!!Take GOOD photos and videos before renting from this location. KEEP those photos and videos for at least ONE YEAR.They claimed I caused damage to one of their vehicles when I didn’t. They did not let me know until almost SEVEN MONTHS later.We even walked around the car when I returned it and I remember he said, “it all looks good, you’re good to go”, as I was expecting because I returned the car in the same exact condition as when I received it. I definitely didn’t hit anything and the bill doesn’t state what was supposedly damaged.I did take photos and videos prior to renting the car but deleted them awhile back because so much time had passed, I didn’t think any problems would arise. Boy was I wrong. Fortunately, I backed up those photos/videos to my computer before deleting them off my phone. Unfortunately, my computer decides to not boot up. Why now?!So in the same night I learned lost a computer and probably have to pay $350 for something I didn’t do and most likely can’t prove now.
Apr 07, 2025 · Allen LinThis is absolutely the worst place to rent from, will never rent from Avis again! I rented a car for over a month and was overcharged $862 dollars which I wouldn’t have know about unless I checked my statement because I was never emailed a final receipt. I returned the car on May 13th and I am still fighting to get my money back and the Moreno Valley office pawned it on Avis Customer Service saying it had been too long and they couldn’t see the records anymore. Absolute nightmare.
Jun 03, 2025 · lourdes berrellezaI recently rented a vehicle from Avis in MV, I was a little hesitant because of the reviews. My husband picked it up, I made sure he did the vehicle checks and checks at at drop off in case something came. Honestly, our experience was smooth and easy. Eveything went well. I would recommend them. Last minute we had to extend the Length of time we were going to have the rental and it was very easy as well.
Mar 29, 2025 · Daisy RodriguezSTAY AWAY from this Avis budget. Go to the Ontario airport to rent a car. I think this is an independently owned rental place using the Avis name and they are completely unprofessional.Avis has always been great to me all over the world but not here in Moreno Valley.Their cars are 4 years old and dirty. They were late getting the car to me. Then they want to scam the insurance and blame me for their old car problems.Buy the full coverage insurance so you don't have to deal with their lies at this place. I am glad I did.Take photos of every inch of the car inside and out if you do rent a car from them. You will thank me later.
Apr 15, 2024 · Daniel KHaven't clean cars since people drop them off, Trying to scam people for more money, Rude customer service, in sanitized Vehicles, Trying to frame other people for their mistakes. We rented a vehicle from the company and they have scammed more and more money from us, Thru don't ever clean their vehicles and tried to put the blame on us, Very much so don't ever Rent here.
Jul 24, 2024 · Yoyo Seeya (Theyoyofool)
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