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Avis Car Rental Introduce
For residents and visitors alike, the Albuquerque International Sunport (ABQ) often serves as the primary gateway to New Mexico's captivating landscapes and vibrant communities. Whether you're returning home and need a temporary vehicle, embarking on a business trip across the state, or planning a family vacation to explore the "Land of Enchantment," seamless access to a reliable car rental is paramount. Among the leading providers located right at the airport is Avis Car Rental, a globally recognized brand committed to facilitating your journeys.
New Mexico offers a unique blend of experiences, from the rich cultural tapestry of Albuquerque and Santa Fe to the awe-inspiring natural beauty of its deserts, mountains, and national parks. While public transportation serves urban areas, the freedom and flexibility of a personal vehicle are indispensable for truly experiencing all that our state has to offer. A rental car empowers you to venture off the beaten path, visit remote attractions, or simply manage your schedule without constraints. Avis aims to be your trusted partner in providing these essential mobility solutions, right from the moment you arrive at ABQ.
This article will provide an in-depth look at the Avis Car Rental branch at 3400 University Blvd SE, Albuquerque, highlighting its airport convenience, range of services, key features, and crucial advice to help New Mexico locals and travelers alike ensure a smooth and satisfying rental experience.
Avis Car Rental at Albuquerque International Airport is strategically located at 3400 University Blvd SE, Albuquerque, NM 87106, USA. This address places it within the consolidated Sunport Car Rental Center, a dedicated facility designed for the convenience of all airport passengers. Access to the Car Rental Center from the airport terminal is seamless: free shuttle buses operate 24 hours a day, 7 days a week, running every 10 minutes from the commercial lane on the first level of the airport terminal building. These shuttles are also handicap-accessible.
For locals flying into or out of ABQ, this direct connection eliminates the hassle of arranging separate transportation to an off-airport rental facility. The location on University Boulevard SE also provides excellent road access, connecting swiftly to I-25 and other major thoroughfares, allowing for efficient travel to any part of Albuquerque or to begin your journey across New Mexico without delay. This centralized hub ensures that both arrivals and departures are handled with efficiency for car rental customers.
Extensive Vehicle Fleet: Avis offers a comprehensive selection of vehicles to cater to various needs and budgets. Their fleet typically includes fuel-efficient economy and compact cars for solo travelers, comfortable mid-size and full-size sedans for business or leisure, a wide array of SUVs (including small, medium, and large options like the Honda CR-V, Toyota RAV4, Ford Edge, Chevrolet Traverse, and Chevrolet Tahoe) for families or those needing extra space for outdoor adventures, minivans (such as the Chrysler Pacifica) for larger groups, and sometimes even luxury cars or convertibles for a premium experience.
Online and Phone Reservations: Customers can easily book their rentals through the Avis official website or by calling their customer service line. Online booking provides a convenient way to compare vehicle types, rates, and offers the option to prepay for potential discounts. Booking in advance is highly recommended, especially during peak travel seasons or major events in Albuquerque, to secure your preferred vehicle.
Flexible Rental Durations: Avis accommodates a wide range of rental periods, from daily rentals for quick trips around the city to weekly, monthly, or even longer-term rentals (Avis Minilease for more than 330 days) for extended stays, business assignments, or when your personal vehicle is undergoing lengthy repairs.
Avis Preferred Program: This free loyalty program offers significant benefits for frequent renters, including expedited service to skip the counter at most locations, allowing members to proceed directly to their chosen car. Members earn points on every qualifying rental, which can be redeemed for free rental days or upgrades. Avis Preferred also stores your rental preferences for a more streamlined experience on future rentals and provides exclusive monthly email offers.
Optional Protection Products: Avis provides various optional coverage plans, such as Loss Damage Waiver (LDW), Supplemental Liability Insurance (SLI), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC). It is always advisable for renters to review their personal auto insurance policies and credit card benefits to understand their existing coverage before deciding on additional options.
24/7 Roadside Assistance: Standard rentals typically include 24/7 roadside assistance for common issues like mechanical breakdowns, flat tires, or lockouts, providing a crucial safety net during your rental period.
On-Airport Convenience: Being located directly at ABQ's Car Rental Center offers unparalleled convenience, particularly for air travelers. The efficient shuttle service makes the transition from plane to rental car quick and stress-free.
Avis Preferred Experience: For members, the Avis Preferred program significantly enhances the rental process by minimizing wait times and offering a more personalized pick-up, aligning with the desire for efficiency, especially when managing travel schedules.
Comprehensive Fleet for New Mexico Exploration: The diverse range of vehicles means you can select the perfect car for any New Mexico adventure, whether it's navigating city streets, exploring national monuments, or embarking on a long scenic drive.
Global Brand Standards: As a major international car rental company, Avis maintains a high standard of vehicle maintenance and operational procedures, ensuring that vehicles are generally well-maintained and reliable.
24-Hour Drop-Off: The location offers 24-hour drop-off, providing flexibility for customers returning vehicles at any time, which is particularly useful for late-night or early-morning flights.
Address: 3400 University Blvd SE, Albuquerque, NM 87106, USA
Phone: (505) 842-4080
Mobile Phone: +1 505-842-4080
For residents of New Mexico, especially those in the Albuquerque area, Avis Car Rental at the Albuquerque International Airport (ABQ) remains a highly suitable and often preferred choice for their vehicle rental needs. Its location directly within the airport's consolidated Car Rental Center offers unmatched convenience for individuals flying in or out of the city. This direct access, facilitated by efficient shuttle services, means less time spent on transfers and more time on the road, which is invaluable whether you're returning home after a trip, heading out for a quick business meeting, or picking up a vehicle for a family outing across the state.
The broad and varied fleet ensures that virtually any transportation requirement can be met, from an economical compact for navigating city traffic to a spacious SUV for venturing into New Mexico's stunning natural attractions like the Sandia Mountains or the Petroglyph National Monument. For locals who frequently travel, the Avis Preferred program's expedited service can be a significant advantage, streamlining the pick-up process and enhancing overall convenience.
However, it is crucial for locals to be informed and proactive to ensure a positive experience, especially given some past customer feedback regarding vehicle condition and service during busy periods. To maximize your satisfaction when renting from this Avis location:
Utilize Avis Preferred Fully: If you are a member, ensure your profile is up to date and your reservation is correctly linked to your Preferred status. While the system aims for efficiency, be prepared for potential, albeit rare, delays, especially during peak hours or holidays. As one review noted, staffing levels can impact even Preferred services.
Thoroughly Inspect the Vehicle Before Departure: This is paramount. Before leaving the lot, meticulously inspect the rental vehicle's exterior and interior. Pay close attention to tire condition, windshield integrity, body damage, and cleanliness. Document any and all pre-existing issues, no matter how minor, with clear photos or videos that include timestamps. Show these to an Avis representative and ensure they are noted on your rental agreement to prevent being held responsible for them upon return. This is critical in light of concerns about "roadworthy tires" and "funky smells" mentioned in reviews.
Address Concerns Immediately and Clearly: If you encounter an issue with the vehicle's condition or service, address it immediately and directly with the local branch staff. While some corporate support experiences have been frustrating, direct communication at the point of rental is usually the most effective first step. Clearly articulate your concerns and ask for viable solutions or alternatives, as prompt action can often resolve issues before they escalate.
Understand All Terms and Conditions: Review your rental agreement thoroughly, including fuel policies, mileage restrictions, and any optional add-ons. If you are a Preferred member expecting to skip the counter, understand the process for receiving your keys and locating your vehicle.
By taking these proactive steps, New Mexico residents can confidently utilize Avis Car Rental at ABQ, leveraging its convenient location and diverse fleet to meet their transportation needs for both local excursions and wider explorations across the enchanting landscapes of New Mexico.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
3400 University Blvd SE, Albuquerque, NM 87106, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Update: after a 5hr round trip and extra $80 in fuel I was able to exchange the vehicle for one that was roadworthy. However the previous renter clearly smoked in it, and the remnants of the paint marker on the window indicated “do not rent funky smell”. 🙄I replied to the automated response on this review with full detail and have not heard anything further in the last 48hrs. If this issue is resolved let alone addressed I will adjust the rating as I understand being a holiday weekend there is a large volume of things coming and going for a National business.** Currently in this rental for an additional week and a half without support from Avis **This has little to do with the airport branch itself, though as an automotive service manager I work closely with my local Avis branch and they wouldn’t allow a vehicle in this condition to be rented.As you can see in the pictures this vehicle does not have roadworthy tires on it, and the spare is beyond bad without the ability to even hold air. I’ve placed an online support request, which was quickly closed without any viable assistance or alternative options. I spent two hours on the phone with customer service to be told “If I am concerned that I should purchase tires, but there is no promise of reimbursement.” and that I should simply “exchange” the vehicle at a local branch for a different unit. The closest branch (1.3hrs away) placed me on hold several times while verifying they had a vehicle in the class. When it seemed like they had confirmation and were ready to approve the travel to make the exchange the question of why was finally asked. Another hold, and a quick back tracking of availability of said vehicle, “Call other branches and see what they have available, good luck and have a nice day.” was the closing.Far from acceptable.
May 30, 2025 · Shane WilsonI am a preferred member that went to the lot to find my name on the board. There was parking space number by name. I waited outside for someone but no one came to the booth. I went inside to wait an additional 25 minutes to only be told to go back outside to wait. No one here can help me get my vehicle. I have now been waiting outside for 10 minutes at the counter with no worker around. I will avoid Avis in the future.
Apr 22, 2025 · Jacob ClabaughRichard Hayes epitomizes and exemplifies customer service. After a day of multiple delays and a nearly missed flight, Richard took me aside when he saw another agent was busy. I was already 2 hours late in picking up my vehicle, and Richard was patient and exceptionally helpful. Mr. Hayes was kind enough to give me an upgrade on my vehicle and made the check-in process very easy. This was most welcome after a very long day of traveling and missing two meals rushing across the airport to catch a connecting flight. I am unsure if you have an employee of the month, but if you do, I would like to nominate Richard Hayes as your next employee of the month. It is very difficult to find this level of customer service and a friendly understanding personality and demeanor. I will certainly be using your service again when I return on my next trip to New Mexico. Thank you! BK Paul, WA
Jun 16, 2025 · BK PaulNow the customer service at the desk is awesome but I’ll just say make sure that you wait to have v your car checked in!! I rented a car for 2 days returned on time but because I didn’t wait for someone to come check in my car they charged me a 3rd day and a late fee then told me the charges are valid!!! Do better Avis! Hire more people to check in cars upon return!!! Charged almost $90 more bc of your mistake what a joke
Jun 09, 2025 · Veronica BleaThis was a disappointing car rental experience. The location didn't have nearly enough vehicles ready for the number of people with reservations. Customers were waiting outside in the hot sun for a car to be made available. I waited for an hour until my car was ready, only to find out that it had been double assigned. Another customer had been assigned the exact same vehicle, and he got there first once it was ready, so I had to get back in line to get a new assignment.When I finally got a vehicle, the gas tank was nearly empty. I've never gotten a rental that didn't have a full fuel tank, but with this one, the low fuel light turned on a couple of miles into my trip. So I had to prioritize getting gas right at the beginning of my trip and ended up buying way more than I used.I can't help but think that Avis charged some poor family $12/ gallon for bringing it back empty, but never actually put the gas in. Then I filled it, and Avis got that fuel they overcharged for for free.
Feb 11, 2025 · Joseph Downing
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