Avis Car Rental Photos



Avis Car Rental Introduce
For many Arizonans, the freedom to explore our vast state, from the vibrant cityscape of Phoenix to the rugged beauty of the Grand Canyon, hinges on reliable transportation. While owning a car is standard for most, there are times when a rental car becomes a necessity. Whether your personal vehicle is in the shop, you have out-of-town guests needing a ride, or you're planning a unique road trip across the diverse landscapes of Arizona, a dependable car rental service is key. Avis Car Rental is a name many Arizonans recognize, and today, we're focusing on their specific location in Chandler, Arizona.
Avis is a globally recognized brand in the car rental industry, known for its extensive network and wide range of vehicles. Their presence in Chandler aims to serve the local community, offering options for various transportation needs. This article will provide a detailed look at the Avis Car Rental location at 1401 North Arizona Avenue in Chandler, delving into its accessibility, the services it provides, and important features that local users should be aware of. Our goal is to equip you with factual, helpful information to assist you in making an informed decision for your next car rental experience in Arizona.
Understanding the ins and outs of a specific rental location, especially when it comes to customer experiences, is crucial for local users. We aim to present a balanced view, drawing from publicly available information and customer feedback, to give you a clear picture of what you can expect from this particular Avis branch in Chandler.
The Avis Car Rental branch in question is conveniently located at 1401 North Arizona Avenue, at W Knox Rd, in Chandler, AZ 85225, USA. This location places it within the bustling city of Chandler, a prominent part of the East Valley in the greater Phoenix metropolitan area.
For residents of Chandler, Mesa, Tempe, and Gilbert, this Avis branch is generally quite accessible. North Arizona Avenue (State Route 87) is a significant north-south thoroughfare in Chandler, making it easy to reach from various parts of the city and its surrounding areas. Its proximity to West Knox Road further enhances its accessibility, allowing for relatively smooth ingress and egress, even during busier times.
While this location is a neighborhood branch rather than an airport one, it can still serve those traveling through Phoenix Sky Harbor International Airport (PHX) or Phoenix-Mesa Gateway Airport (AZA) who prefer to pick up their rental car outside the immediate airport vicinity, potentially for cost savings or to avoid airport crowds. However, it's always advisable to confirm any pick-up services or specific arrangements if you are arriving from an airport. For locals, its position within a commercial area means it's likely surrounded by other amenities, making it convenient to combine your car rental pick-up or drop-off with other errands. This strategic placement aims to provide a readily available car rental option for residents in the rapidly growing Southeast Valley.
Avis Car Rental, as a major global brand, typically offers a comprehensive suite of services designed to meet a wide array of customer needs. While specific offerings may vary slightly by individual branch, the general services provided by Avis aim for broad utility:
Diverse Vehicle Fleet: Avis provides a variety of vehicle types to suit different purposes and preferences. This usually includes economy cars for budget-conscious travelers, compact and mid-size sedans for general transportation, full-size cars for more space and comfort, SUVs for families or those needing more cargo room, and often minivans for larger groups. The availability of specific models can fluctuate based on location and demand.
Short-Term and Long-Term Rentals: Whether you need a car for just a day, a weekend getaway, a full week, or even a month or longer, Avis typically offers flexible rental periods. This caters to various scenarios, from temporary vehicle replacement to extended travel plans.
Online Reservation System: Avis provides a robust online platform and a mobile app, allowing customers to easily search for vehicle availability, compare rates, make reservations, and manage their bookings from anywhere. This digital convenience aims to streamline the rental process.
Optional Add-ons: To enhance the rental experience, Avis often offers a range of optional services and equipment. These can include GPS navigation systems, child safety seats (infant, toddler, booster), roadside assistance plans, and fuel service options (prepaying for fuel or choosing to refill the tank upon return).
One-Way Rentals: For travelers planning to pick up a car in one location and return it to another, Avis generally facilitates one-way rentals, both within the same city (different branches) and across different cities or states. Drop-off charges may apply for certain one-way routes.
Avis Preferred Program: This loyalty program is designed to expedite the rental process for frequent renters, offering benefits such as faster counter service, vehicle selection options, and earning points for future rentals.
When considering Avis Car Rental, especially the Chandler location, it's important for local users to be aware of certain features that may impact their experience. While Avis generally aims for a high standard, customer experiences at individual branches can vary.
Brand Recognition and Network: As a widely recognized national and international brand, Avis offers the benefit of a vast network of locations. This can be advantageous for travelers planning longer trips across Arizona or the country, allowing for convenient pick-up and drop-off points.
Variety of Vehicle Classes: Avis typically offers a broad range of vehicle classes, from economy to full-size, SUVs, and vans. This diversity means that, in principle, customers should be able to find a vehicle that fits their specific needs, whether for a solo trip or a family outing.
Online and App-Based Services: The availability of online booking and a dedicated mobile app allows for convenient reservation management. Features like mobile check-in and digital receipts are designed to save customers time at the counter.
Corporate Policies on Vehicle Availability: It's important to note that, as with any large rental company, vehicle availability can sometimes be subject to corporate policies and real-time inventory. While reservations are made for a specific car class, the exact model cannot always be guaranteed, and occasionally, specific classes may not be available as confirmed. Customers have reported instances where reserved vehicles were not available upon arrival, leading to alternative offers or cancellations. This highlights the importance of confirming vehicle availability, especially for specific needs, close to the pick-up time.
Customer Service Experience at this specific location: Based on public feedback, customer service experiences at the 1401 North Arizona Avenue, Chandler location have received mixed reviews. Some customers have reported challenges related to staff demeanor, wait times, and perceived unhelpful responses regarding vehicle availability, particularly when a reserved car class is not present. This contrasts with the broader Avis brand reputation for professionalism and efficiency. Locals are advised to consider this feedback and potentially call ahead to confirm their reservation and vehicle availability, especially during peak times.
For direct communication with the Avis Car Rental branch in Chandler, Arizona, located at 1401 North Arizona Avenue, W Knox Rd at, Chandler, AZ 85225, USA, you can use the following contact details:
Address: 1401 North Arizona Avenue, W Knox Rd at, Chandler, AZ 85225, USA
Phone: (480) 812-9726
Mobile Phone: +1 480-812-9726
It is always recommended to call the branch directly to confirm reservation details, inquire about specific vehicle availability, or address any immediate concerns, especially given the importance of timely communication for car rental arrangements. This direct line can be particularly helpful for locals who prefer a direct conversation regarding their rental needs.
For locals in Arizona, particularly those residing in Chandler and the surrounding East Valley, Avis Car Rental at 1401 North Arizona Avenue presents itself as an accessible option for their car rental needs. Its strategic placement on a major thoroughfare makes it easy to reach from various neighborhoods within Chandler, as well as from neighboring cities like Mesa and Gilbert. This local convenience can be a significant advantage for Arizonans who need a temporary vehicle without traveling too far from their homes or workplaces.
As part of the broader Avis network, this branch technically offers a wide selection of vehicle types, aiming to cater to diverse requirements – from a compact car for quick city trips to a spacious SUV for a family adventure into Arizona's scenic routes. The ability to book online or via their mobile app also provides a layer of convenience that modern Arizonans often seek, allowing them to manage their reservations efficiently from home or on the go.
However, it's also crucial for locals to approach this particular location with a clear understanding of potential challenges, as indicated by some public feedback. While the brand name carries a reputation for reliability, local experiences can vary, specifically concerning vehicle availability and direct customer interactions. For Arizonans who rely on seamless travel plans, it would be prudent to confirm reservations and specific vehicle requirements well in advance, and perhaps even make a direct phone call to the branch closer to the pick-up time. This proactive approach can help mitigate any last-minute surprises and ensure that the rental experience aligns with their expectations.
Ultimately, for Chandler residents and those in the nearby communities, Avis Car Rental at this address can be a practical solution for their car rental needs, provided they utilize the available communication channels to confirm details and manage expectations. The convenience of a local branch, combined with the comprehensive offerings of a major rental company, can still make it a viable choice for many Arizonans seeking reliable transportation.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
1401 North Arizona Avenue, W Knox Rd at, Chandler, AZ 85225, USA
Avis Car Rental Reviews
deskchoice
★ 5★ 4★ 3★ 2★ 1This store specifically is no good we did use Avis but a different location. The young lady working Sunday morning was horrible first she was I. The restroom for like 10 min while we waited for to get out when she finally got out the attitude came out was informed no cars were available so we left called the reservation line they informed us they did have indeed vehicles so we made our reservation and went back an hour later again same young lady and she said no cars she was rude and needs better training especially if your gonna leave her there alone to run a store. So if you want to rent Avis don’t go to this location drive a little further and go to Avis on mcklintock and ray !!!!! STAY AWAY FROM THIS PLACE
Jun 27, 2025 · JAMES CHAPPELLReserved and received confirmation for a full sized car. When I show up to pick the car, the rep told me they don't have the car that I reserved. She offer me a Ford Mustang convertible (which will not meet my needs since I have 4 passengers.) or a Ford F150 with and extended cab (way too big and I don't feel safe putting my luggages in the open back). There were SUV and minivan available but she will not let me chose it because "it is corporate policy". If it is actually corporate policy, then I wonder if it is corporate policy to confirm a full sized car then not have it available for the consumer, then went ahead to charge customer when they did not held up their end of the agreement. Can anyone from Avis headquarter confirm this? If yes, then "Never Again" will I rent from Avis. In the sales world, it's called "bait & switch" and it is not ethical and it's illegal.
Nov 12, 2024 · Paul BuiBudget Car Rental has the Worst Customer Service Ever! If I could give it Zero Stars, I would. Office was not open to drop off vehicle at scheduled time. I waited about 30minutes for office to open and no came to open it. Off the clock manager "Andrew"(So he said) showed up unexpectedly and help return the vehicle and even then he was very rude and never apologized for the long wait and office being closed during working hours. He acted like I was bugging him by being there at my schedule time for my return of the vehicle, I told him that is not my fault for his employees don't show up to work. He didn't even gave me a receipt or confirmation of return of the vehicle. I had to call the 1800 customer service number and explain to them what happened and ask them to email me a copy of my receipt. No customer service whatsoever. It was a horrible experience and I will never rent from Budget ever again guaranteed! Other rental companies are much more professional and customer service friendly. Quiet a diffence in Customer Service Quality. NOT AN INVITING PLACE WHATSOEVER!!!! I'll make sure to provide my buisness elsewhere toa different rental company.
Feb 11, 2020 · Lala MaciasUPDATE: After close to a year they finally refunded me my money. I shouldn't have to fight for my money when I have video proof they were lying!BEWARE, THEY WILL LIE AND ADD EXTRA CHARGES!! Atttached is a picture and a video proving I returned my rental on full. They lied on the receipt saying I returned it on empty, and the receipt showed more mileage then I returned it with. They charged me extra because of this, and Avis refuses to do anything about it despite my video proving this location is lying. Never rent from them!!!
Apr 04, 2023 · Jason AcheeI was super impressed with the manner the young lady treated me. She was attentive, kind and very efficient. She gave me a choice of very nice cars. The car was clean and ready to be driven off the parking lot. The location might be unassuming but the service was excellent. I am sorry I did not get the name of the young woman. She truly deserves praise and recognition.
Feb 23, 2024 · Amador Rodriguez
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