Avis Car Rental

- 1700 W Valley Blvd, Colton, CA 92324

For residents and visitors in California's expansive Inland Empire, reliable transportation is often a key component of daily life and travel. Whether you're navigating the bustling commutes of Southern California, planning a scenic road trip across the state, or simply need a temporary vehicle while yours is in the shop, a dependable car rental service is essential. Avis Car Rental in Colton stands as a prominent option, offering a diverse fleet and established services. This article will provide an in-depth look at the Avis branch in Colton, focusing on its convenient location, available services, and important insights from customer experiences to help you make the best choice for your car rental needs in California.

The Avis Car Rental branch in Colton is conveniently located at 1700 W Valley Blvd, Colton, CA 92324, USA. This address places it strategically within the Inland Empire, making it easily accessible for a wide range of customers from Colton and surrounding communities. Colton's central position in San Bernardino County offers excellent connectivity to major regional thoroughfares, enhancing the branch's accessibility.

• Strategic Freeway Access: The branch's location on West Valley Boulevard provides straightforward access to major freeways such as Interstate 10 and Interstate 215. This allows for quick and efficient travel to various parts of Southern California, whether you're heading west towards Los Angeles, east towards Palm Springs, or connecting to other parts of the Inland Empire.

• Serving the Inland Empire: This Avis location is a practical choice for residents of Colton, San Bernardino, Riverside, Rialto, and other neighboring cities who are seeking a local car rental solution without the need to travel to a major airport.

• Proximity to Local Amenities: Being on a main boulevard, the branch is generally easy to find and is likely close to various local businesses, ensuring convenience for customers.

• Pick-Up Service Available: Avis typically offers a complimentary pick-up service from nearby locations for customers who need a ride to the rental office. It is recommended to call the Colton branch directly to confirm the availability and specifics of this service, which can be particularly helpful for locals whose vehicles are unavailable.

Avis Car Rental, as a globally recognized brand, offers a comprehensive suite of services designed to meet a wide array of customer transportation needs. The Colton branch, as part of this network, provides a similar range of offerings:

• Diverse Vehicle Fleet: Avis maintains a modern and varied fleet, typically including vehicles that cater to different preferences and group sizes:

  • Economy and Compact Cars: Such as the Kia Rio or Kia Soul, perfect for fuel efficiency and city driving.

  • Mid-size and Full-size Sedans: Including models like the Toyota Corolla, Volkswagen Jetta, or Toyota Camry, offering comfort for daily commutes or longer trips.

  • SUVs: Ranging from intermediate like the Toyota RAV4 to premium such as the Chevrolet Suburban or Ford Expedition, suitable for family vacations, off-road adventures, or when more cargo space is required.

  • Minivans and Passenger Vans: Like the Chrysler Pacifica or Ford Transit 12-Passenger Van, ideal for larger groups or family outings.

  • Convertibles and Specialty Vehicles: Such as the Ford Mustang Convertible or luxury vehicles like the Genesis G70, for those special occasions or to enjoy the California sunshine in style.

  • Electric and Hybrid Vehicles: Avis is increasingly incorporating options like the Kia EV6 or Toyota Prius Hybrid for environmentally conscious renters.

• Short-Term and Long-Term Rentals: Whether you need a vehicle for a single day, a weekend getaway, a week, or an extended period of a month or more, Avis provides flexible rental durations.

• Replacement Rentals: Avis frequently partners with insurance companies to provide seamless replacement vehicles for customers whose personal cars are undergoing repairs after an accident or breakdown.

• Avis Preferred Program: This loyalty program allows members to bypass the counter, choose their car, and earn points, making the rental process faster and more efficient for frequent renters.

• Optional Add-ons: Available options typically include GPS navigation systems, child safety seats, roadside assistance, satellite radio (SiriusXM®), and various protection plans (e.g., Loss Damage Waiver, Personal Accident Insurance).

• Payment Flexibility: Avis generally accepts major credit cards. While debit cards with Visa or MasterCard logos are accepted at most U.S. locations for credit identification at pickup (usually for renters 25 and older), certain conditions apply, including a credit check and a security hold (often $250 for debit cards on prepaid rentals, or estimated charges plus $200-$300 for non-prepaid rentals). Prepaid debit/gift cards are not accepted for vehicle pickup.

Customer experiences at the Avis Colton branch present a mixed, yet informative, picture, highlighting both exceptional strengths and areas for attention:

• Outstanding Customer Service (Highlighted by Positive Review): The "5 STARS all the way around!" review specifically praises Nash for his professionalism and honesty with vehicle specifics, and Manager George for making "financing seamless" with "no hassle or back & forth." This indicates that when the "dream team" is in place, the service can be genuinely exemplary, leading to "VERY SATISFIED" customers who "highly recommend this location." This positive feedback underscores the potential for a truly excellent rental experience.

• Competitive Pricing: The same positive review explicitly states, "This location has the most competitive prices around. Trust me, I've been patient and have done my research." This suggests that for many, this branch offers excellent value, making it an attractive option for budget-conscious Californians.

• Customer Loyalty and Recognition: The satisfied customer's intention to "be going back for my next vehicle" highlights the branch's ability to foster strong customer loyalty when service is top-notch.

• Strict Adherence to Policies (as per Negative Review): Conversely, the negative review points to a strict application of Avis's grace period policy (29 minutes is typical for Avis). The refusal to grant extra grace (beyond 29 minutes) even for a loyal customer and for a critical reason like voting, despite "thousands spent," was a point of significant dissatisfaction. This indicates that while policies are consistent, flexibility may be limited, and customers should be aware of and plan for exact return times.

• Vehicle Condition Concerns (as per Negative Review): The mention of "another lady there was bringing her car back because it was shaking on the freeway" raises concerns about vehicle maintenance and pre-rental inspection, or the responsiveness to vehicle issues. While Avis states its fleet averages under 6 months old and undergoes regular checks, this review suggests occasional issues can occur. Customers should always check their rental carefully before driving away.

• Limited Alternatives for Vehicle Exchange: The "no exceptions" mention regarding the electric vehicle exchange, even for a "shaking" car, suggests that while a replacement may be offered, the specific type of vehicle might be limited by availability, which could be an inconvenience for some renters.

To reserve a vehicle or for inquiries regarding services at the Avis Car Rental branch in Colton, you can use the following contact details:

• Address: 1700 W Valley Blvd, Colton, CA 92324, USA

• Phone: (909) 824-2308

• Mobile Phone: +1 909-824-2308

For residents across California, particularly within the Inland Empire, the Avis Car Rental branch in Colton offers a generally suitable and often highly competitive option for their vehicle rental needs. Its convenient location provides easy access from major freeways, making it a practical choice for both routine and unexpected transportation requirements. The strong positive feedback highlighting "competitive prices" and exceptional individual customer service from staff like Nash and Manager George indicates the potential for a truly seamless and satisfying rental experience, particularly when navigating the complexities of rental agreements and financing.

However, it is equally important for local users to be aware of the operational realities, such as the strict enforcement of policies like grace periods and potential limitations on vehicle exchanges, as indicated by other customer feedback. For Californians who prioritize value and a professional, efficient process—and are meticulous about adhering to rental terms—Avis in Colton can be an excellent choice. By leveraging the benefits of programs like Avis Preferred and communicating clearly, locals can maximize their positive experience with this well-established rental provider for all their Golden State adventures.

Avis Car Rental

1700 W Valley Blvd, Colton, CA 92324, USA