Avis Car Rental Photos










Avis Car Rental Introduce
For Texans living in the bustling Las Colinas area of Irving or those visiting the dynamic Dallas-Fort Worth metroplex, having access to convenient and dependable transportation is essential. Avis Car Rental, a globally recognized name in vehicle rentals, has a presence on West Walnut Hill Lane, aiming to provide a local solution for your car rental needs. This article will offer an overview of this specific Avis location, detailing its services, accessibility, and insights into why it might be a suitable choice for residents and visitors alike.
Avis Car Rental is known for its extensive fleet and commitment to customer satisfaction, striving to make the car rental process as smooth as possible. The Irving branch at 850 W Walnut Hill Ln endeavors to uphold this standard, serving individuals who need a temporary vehicle for various purposes. Whether you're in between cars, require a spacious SUV for a family trip, or a compact car for efficient city driving, Avis typically offers a range of options. Their goal is to facilitate seamless travel, allowing you to navigate the diverse landscape of Texas with ease and confidence.
Avis Car Rental in Irving is located at 850 W Walnut Hill Ln, Irving, TX 75038, USA. This address places the branch strategically within the vibrant Las Colinas district, a major business and entertainment hub within Irving. The branch is specifically noted to be located inside the Comfort Inn/Las Colinas or Wingate Inn, which can offer a degree of convenience for hotel guests.
Its position on West Walnut Hill Lane offers good accessibility from local roads and is within a few blocks of major highways like Highway 114 and Highway 161. These highways provide excellent connectivity to Interstate 635, ensuring relatively easy access from various parts of Irving, Dallas, and the wider DFW metroplex. While it's not an airport terminal location, its proximity to these major routes allows for a reasonably quick drive to or from Dallas/Fort Worth International Airport (DFW) and Dallas Love Field Airport (DAL) for those seeking a non-airport pick-up. This local presence can be a convenient alternative for Texans who prefer to avoid the high traffic and often higher prices associated with airport rentals.
- Diverse Vehicle Fleet: Avis Car Rental offers a wide selection of vehicles to cater to various needs. This typically includes economy cars for fuel efficiency, intermediate and full-size sedans for comfortable commutes, a range of SUVs (from intermediate to full-size like the Ford Expedition or Chevrolet Suburban) for families and cargo, minivans (such as the Chrysler Pacifica), and sometimes even pickup trucks or specialty vehicles.
- Flexible Rental Durations: Customers can rent vehicles for short-term needs, such as a day or a weekend, as well as for longer periods, including weekly or monthly rentals. This flexibility is ideal for temporary vehicle replacements, extended business trips, or longer vacations.
- One-Way Rentals: For Texans planning a trip that requires picking up a car in Irving and dropping it off at a different Avis location, one-way rental services are generally available, offering convenience for diverse travel itineraries.
- Avis Preferred Program: For frequent renters, the Avis Preferred program offers benefits such as expedited service, allowing members to skip the counter at most locations, earn points towards free rental days and upgrades, and receive exclusive offers.
- Protection and Coverage Options: Avis provides various protection plans and insurance coverages (e.g., Loss Damage Waiver, Liability Insurance Supplement, Personal Accident Insurance) to offer peace of mind during the rental period.
- Optional Add-ons: To enhance the rental experience, customers can typically choose from additional equipment like GPS navigation systems, child safety seats (infant, child, and booster), and potentially other accessories, though availability may vary by location.
- Pick-up Service: Some Avis locations offer a free pick-up service, where they will come and get you (within a certain radius and during specific hours) to bring you to the rental location. It's advisable to call the location directly to confirm this service.
- Customer Service Efforts: Positive reviews highlight instances of "amazing" service, particularly for first-time renters or those from abroad, indicating a staff willingness to resolve issues and provide a smooth experience. This suggests a potential for dedicated and helpful interactions.
- Issue Resolution: When problems with a vehicle arose (as mentioned by one positive reviewer), the issues were reportedly "resolved," which is a critical feature for any car rental service.
- Variety of Vehicle Types: The Avis fleet typically includes a wide array of cars, from compact models for solo travel to SUVs and minivans, catering to different space and purpose needs for Texans.
- Convenient Location (for some): Being situated within a hotel in the Las Colinas area can be highly convenient for hotel guests or those working in the nearby business district, offering a local alternative to airport rentals.
Address: 850 W Walnut Hill Ln, Irving, TX 75038, USA
Phone: (972) 869-0005
Mobile Phone: +1 972-869-0005
For Texans living in Irving, particularly in the Las Colinas area, Avis Car Rental at 850 W Walnut Hill Ln offers a convenient and accessible option for their car rental needs. While customer experiences can sometimes be varied, as seen in some of the reviews, the potential for "amazing" service and effective issue resolution highlights the branch's capabilities when operating at its best. Its location within a hotel near major highways provides a significant advantage for local residents and business visitors who prefer to avoid the larger, often more crowded, airport rental centers.
The availability of a diverse fleet means that whether you need a compact car for quick errands around Irving, an intermediate SUV for a weekend adventure to a Texas state park, or a full-size sedan for a comfortable business trip, Avis aims to have a vehicle to suit your requirements. For locals, the convenience of a nearby rental option that can cater to various vehicle preferences and offer services like the Avis Preferred program for expedited pick-ups makes it a practical choice. Despite some challenges noted by a few customers, the core offering of reliable vehicles and the potential for excellent customer support position this Avis branch as a viable resource for Texans seeking temporary transportation solutions.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
850 W Walnut Hill Ln, Irving, TX 75038, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1The service is amazing. I came from Europe and it was my first experience with renting a car. I was afraid a bit by everything was so smoothly. I even had an issue with a car, everything was resolved. Thank you so much. Highly recommended!
Nov 09, 2024 · Vitali ArykauAVOID THIS LOCATION AT ALL COSTS - just pickup from airport instead.Agree with other reviewers below. This location is a scam. Guy started the conversation with “We don’t have a car for you in your class but I am trying to work with you. We have a bigger car. It will cost you more.” When I said I was a preferred member and typically get a free upgrade, his tone changed - “Oh you are late, we gave away your car”. Why didn’t you call me? “oh we called you”.. when I showed both my phones with no record of a call - “Oh we thought we called you, we were overwhelmed with customers”. Finally admitted that they never had a car for me in the first place. Complete waste of time dealing with them.It’s a scam. Do not reserve from here. Airport location is only 8 mins away
Nov 29, 2024 · Shashi CoelhoOverwhelmed, poorly trained staff with an aggressive attitude. Long story short. I got 10min late to pick up my pre paid car. It took me 35min and almost a fight to get it. I got yelled at because the guy let someone before me and wanted to let another person as well before I told him that it was my turn and well… If someone from Avis reads this please ask you guy for his version and compare it with my account and the cctv from their site and of the hotel. Sun 24th about 12:20.Last week I rented from the Avis at music hall mall, no issues at all. Friendly, professional staff.Now on the vehicle… last week I got a Hybrid Honda Accord this time is a subpar Nissan Altima. (Less value for the money). The altima had no wiper fluid at all. I had to buy a gallon to travel safer.But I guess that it was my fault for not listening to my sister’s warning. She had a bad experience as well, rude unprofessional service.
Oct 24, 2021 · Miguel Angel MorenoIf you need to rent a car and don’t have a credit card you can always trust this location to get you right! They accept debit with a pre authorized fee of 250, but They work with you, give you updates and reminders, and they will call you to make sure you are okay and that you’re having a good time. Billing can be a bit tricky but they can answer the questions you have.
Jan 01, 2023 · Zachary FolkesThis location did not honor their pick up service despite me being 2 miles away. Furthermore, when I arrived at 5:46pm on 11/15, the woman working was looking for any reason not to help me....- Do you have a reservation? Yes- I only have electric vehicles... No problem- Let me see your license. Here go- Insert your credit card. Didn't have it.Once she found her reason, she blew me off and closed up shop. Didn't care if I had a card on file, or if I'm a President's club member or anything. She threw policy in my face ans couldn't leave soon enough.Don't get into customer service if you don't like providing customer service... sheesh!My experience was pretty much the same as Sree Harsha Myneni's review (same person). This woman truly hates her job and should be removed. At the very least not deal with customers.
Nov 15, 2024 · Davian Bryan
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