Avis Car Rental Photos










Avis Car Rental Introduce
For residents of and visitors to Maine, reliable and versatile transportation is essential for experiencing everything the Pine Tree State has to offer, from the bustling streets of Portland to the rugged coast and inland wilderness. Avis Car Rental, conveniently located at the Portland International Jetport (PWM), stands as a primary gateway for securing your necessary ground travel. Operating as a full-service car and van rental agency, this branch is equipped to handle the high volume of travelers arriving by air while also serving local residents with competitive and flexible rental options.
The Avis brand is globally recognized for its commitment to high-quality, reliable vehicles and streamlined rental processes, often enhanced by programs like Avis Preferred. This particular location, situated right at the heart of the region's main airport, stocks a diverse fleet—including everything from compact, fuel-efficient sedans for city errands to spacious passenger vans and SUVs, crucial for family travel or navigating Maine’s unpredictable weather and varied terrain. While the facility is known for providing essential travel services, customers are always advised to pay close attention to the details of their rental agreements, especially concerning pre-payments, upgrades, and additional fees, to ensure the experience is as seamless and transparent as the brand strives to be.
The Avis Car Rental agency at the Portland International Jetport (PWM) is exceptionally well-placed to meet the demands of travelers. The physical address is 1001 Westbrook St, Portland, ME 04102, USA. This places the office directly within or immediately adjacent to the airport's consolidated car rental area, providing renters with the maximum convenience upon arrival. After landing, customers can typically follow clear signage within the terminal to reach the rental car counter located near the baggage claim area, and from there, proceed to the vehicle lot, which is often within the consolidated rental atrium or a short walk away.
Accessibility is a key operational feature of this location, making it welcoming for all members of our community and visitors. The facility is verified to include:
- Wheelchair Accessible Entrance: Ensuring smooth and unobstructed access to the rental counter and associated waiting areas for customers with mobility needs.
- Wheelchair Accessible Parking Lot: Providing designated parking spaces that meet accessibility standards for both pick-up and drop-off.
- On-Site Parking: The provision of dedicated on-site parking not only for the rental fleet but also for customer use during the rental process adds to the convenience of the location.
The direct proximity to the airport terminal and major area roadways, including I-295 and the Maine Turnpike (I-95), ensures that renters can quickly begin their journey to popular Maine destinations like Kennebunkport, Freeport, or the scenic White Mountains. The standard operating hours are long, typically from 6:00 AM to 11:59 PM, seven days a week, accommodating most flight schedules.
As a major airport car rental provider, the Avis location at PWM offers a comprehensive suite of services and vehicle options for Maine travel:
- Passenger Vehicle Rental: A full range of rental cars, including economy, compact, mid-size, full-size, premium, and luxury sedans, as well as specialty vehicles like convertibles.
- SUV and Minivan Rental: Offering various sizes of SUVs—including models suitable for challenging New England weather—and minivans, which are perfect for family trips or larger groups, often accommodating 7 to 8 passengers.
- Van Rental Agency Services: Specializing in van rentals, including both passenger minivans and larger passenger vans, which may include 12 or 15-passenger options, ideal for corporate shuttles, school groups, or large family gatherings exploring Maine.
- Onsite Services: The convenience of completing the entire rental process, from counter transaction to vehicle pick-up and drop-off, all within the integrated airport ground transportation hub.
- Avis Preferred Services: Expedited services for loyalty members, which can include bypassing the counter, allowing for a quicker, more efficient vehicle collection.
- Payment Flexibility: Accepts major Credit Cards, Debit Cards, and modern NFC Mobile Payments, providing customers with multiple secure and convenient payment methods.
- Active Military Discounts: Providing special pricing and benefits for active duty military personnel and veterans, often in partnership with programs like WeSalute+ (Veterans Advantage), offering significant savings on 'Pay Now' rates.
- One-Way Rentals: The ability to rent a car at this Portland location and return it to another Avis location, perfect for extended road trips outside of Maine.
- Extended Rentals: Offering options for daily, weekly, and monthly car rentals to accommodate long-term needs for business or extended stay in the state.
The Avis PWM location distinguishes itself with several customer-focused highlights:
- Location and Convenience: Its premier spot directly at the Portland International Jetport ensures that travelers can access their vehicle almost immediately upon landing, minimizing travel stress.
- Commitment to Military Personnel: The recognized Active Military Discounts reflect a valuable commitment to those who serve, providing a tangible benefit to the military community in Maine and those visiting.
- High-Volume Capability: As an airport location, the agency is structured to process a large number of rentals quickly, making use of Preferred Member programs and on-site efficiency to keep people moving, especially during peak travel seasons.
- Technological Payment Methods: The acceptance of NFC mobile payments alongside traditional credit and debit cards highlights a commitment to modernizing the transaction process for speed and security.
- Vehicle Versatility: The combined role as both a Car and Van Rental Agency ensures a comprehensive fleet offering, allowing customers to easily secure the exact size vehicle—be it a compact car or a large passenger van—necessary for their specific trip to Maine.
- Enhanced Accessibility: The dedicated Wheelchair Accessible Entrance and Parking Lot ensure that the service is open and convenient for all members of the community.
For general inquiries, reservation assistance, or to confirm details regarding a specific rental at the Portland International Jetport location, please use the following contact information:
Address: 1001 Westbrook St, Portland, ME 04102, USA
Primary Phone: (207) 874-7500
Mobile Phone: +1 207-874-7500
What makes the Avis Car Rental at Portland International Jetport a compelling choice for Maine residents and travelers is the sheer convenience combined with its robust operational capacity. For anyone arriving by air, the ability to step off a flight and access a world-class rental service right on-site at 1001 Westbrook St is invaluable. The location’s commitment to providing special pricing for active military and veteran communities is a significant, highly valued feature. Furthermore, the extensive selection of vehicles, particularly the specialized inventory for van rental, is a key differentiator, ensuring that even large groups visiting Casco Bay or heading on a group retreat can be accommodated with a single, reliable rental.
However, potential customers, particularly those with Avis Preferred status or pre-paid reservations, should take the shared customer feedback seriously. The core worth in choosing Avis lies in its professional brand, its quality vehicles, and its efficiency, but customers must be vigilant. To realize the full value of this location, it is critical to confirm all final charges and understand any proposed 'upgrades' before leaving the lot. By leveraging the benefits of Avis Preferred or military discounts while practicing clear communication and reviewing the rental agreement for accuracy, customers can ensure a positive, value-driven start to their Maine travels, enjoying the reliability of an international brand right here in the heart of Greater Portland. This vigilant approach ensures that the convenience of the location and the quality of the fleet translate into a fully satisfactory experience.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Avis Car Rental Location
Avis Car Rental
1001 Westbrook St, Portland, ME 04102, USA
Avis Car Rental Reviews
pick upcountercallgasSUVcheckterminaltowedroadside assistancegarage
★ 5★ 4★ 3★ 2★ 1As an Avis Preferred member, I’ve consistently had smooth and professional rental experiences until this one at the Portland, Maine location.When I arrived, I was greeted warmly by the staff at the kiosk. I had prepaid for my rental online and expected the usual quick and straightforward process. The agent joked about giving me a minivan or an electric car, then told me he would find us something better. When he returned, he handed me the keys and said I’d be happy with the car. The vehicle was clean, ran great, and was larger than what I reserved which I was okay with until I realized what had actually happened.Instead of honoring the prepaid reservation as-is, the agent processed it as a voucher toward a higher-priced rental without clearly explaining that I’d be charged additional fees and taxes. In the end, I paid more out of pocket than expected, despite already prepaying in full (including taxes) through the Avis site.He also nearly added my husband as an additional driver without discussing the additional cost associated with this, which I happened to catch and correct.While the staff was friendly and the vehicle was great, the lack of transparency and misleading upgrade left me feeling like I had been taken advantage of which is a terrible feeling. I’m currently waiting for Avis to resolve this and issue a refund.Please double-check your rental agreement before leaving the lot. This experience was a good reminder that friendliness shouldn’t replace clear and honest communication.
Jul 08, 2025 · Monica M.I’ve rented monthly cars from Avis for months as a Preferred member with no issues. Always treated fairly and upgraded — until now.This week, the manager and staff berated me, saying my corporate code was “pricing the cars too inexpensively.” How is that my problem as a paying customer? On top of that, the service was rude, dismissive, and felt borderline discriminatory.I was told multiple times to “come back later.” When I returned at 2 p.m., the woman at the counter had one of the worst attitudes I’ve ever seen in customer service. I finally told them to cancel my reservation and went straight to CarMax to buy a car instead.Avis has lost a loyal customer. The only good employees I’ve dealt with there were two young men on visas who actually understood customer service. The current team? Unprofessional and unfit to represent the Avis brand.I’ll be sending this to the Avis C-Suite, the president of Avis, posting across all my media channels (20k+ local followers), and making sure this story is heard widely.
Sep 27, 2025 · Sam PatelIf disappointment is what you’re after, Avis delivers:I reserved a premium car for the day, but was given a full-size vehicle instead. The interior wasn’t clean — the cup holder was sticky. When I asked the representative about the premium car I had reserved, he simply said the Chevy Malibu was the only option available, even though the lot appeared to be full.To make matters worse, the Malibu I received is extremely noisy. My friend even tried closing the moonroof and windows, thinking there might be an opening causing the sound — but no luck.
May 30, 2025 · Srinivas GontiOur Avis rental car broke down 50 minutes outside Portland, ME. Immediately called Avis Roadside Assistance, and after navigating a frustrating and confusing phone tree, spoke with a human at 8:58 am. The agent indicated that a tow service would be onsite between 10:25am and 11:10am. At 11:45am we received a call from the tow service (Hurricane Hauling- Augusta, ME) that they were leaving their garage, and an ETA was about an hour. Google Maps indicates that the route is 1hr 20 minutes from our location to the tow service garage. We have not received any updates from Avis or a call to inquire about our status. I could not be more displeased with the service that Avis has provided.
Oct 08, 2025 · Jeremy GleedThis location is why I left Avis after 10 plus years renting with them. Because of a one way rental they wouldn’t let me choose a car but their worst dented high mileage Malibu on the lot without a full tank of gas. (Stating they don’t give good cars on one way rentals to Boston as they will “steal” them) On top of this they proceeded to charge mileage on this rental. I have never once rented a car without unlimited mileage. And it wasn’t even disclosed to me… Let alone some beater that they provided me with. Unacceptable. Will not rent Avis anymore. So much for preferred customer. And don’t be fooled “budget” is the same company.
Sep 06, 2025 · Derek Straka (XwizkidX)
More Car Rental Near Me

1001 Westbrook St, Portland, ME 04102, USA

1001 Westbrook St, Portland, ME 04102, USA

1001 Westbrook St, Portland, ME 04102, USA

1001 Westbrook St, Portland, ME 04102, USA

227 Maine Mall Rd, South Portland, ME 04106, USA

91 Larrabee Rd, Westbrook, ME 04092, USA

140 Larrabee Rd, Westbrook, ME 04092, USA

605 U.S. Rte 1 suite 10, Scarborough, ME 04074, USA

869 Portland Rd, Saco, ME 04072, USA

20 Barra Rd, Biddeford, ME 04005, USA

640A Elm St, Biddeford, ME 04005, USA

59 Bliss Rd, Standish, ME 04084, USA
Categories
Top Visited Sites






Must-Read Drive Smart Posts
Top Car Rental Searches
Trending Drive Smart Posts





