Avis Car Rental

- 19177 Preston Rd, Dallas, TX 75252

In the expansive and diverse landscape of Texas, having reliable transportation is more than a convenience – it’s a necessity for both daily life and exploring the vast opportunities the state offers. For residents and visitors alike in the Dallas-Fort Worth metroplex, securing a dependable car rental can be a crucial step in planning commutes, business trips, or memorable family road trips. Avis Car Rental, a globally recognized brand in the vehicle rental industry, maintains a presence in North Dallas at 19177 Preston Rd, aiming to serve the diverse needs of the local community.

Avis is known for its wide array of vehicle choices, from compact cars perfect for navigating city streets to spacious SUVs suitable for longer journeys across the Lone Star State. While national brands like Avis offer the advantage of a large fleet and established systems, individual branch experiences can vary. This article will delve into what you can expect from the Avis Car Rental location on Preston Road, covering its strategic placement, the range of services typically offered, key features, and how to get in touch. We'll also touch upon some common customer experiences to provide a balanced overview for Texans considering this location for their next car rental.

The Avis Car Rental branch is situated at 19177 Preston Rd, Dallas, TX 75252, USA. This address places it in a highly visible and accessible area of North Dallas, specifically within the Far North Dallas/Plano border region. Preston Road is a major north-south artery in Dallas, known for its numerous retail centers, businesses, and residential communities. This location provides excellent accessibility for individuals residing in or visiting the affluent neighborhoods of North Dallas, as well as those in nearby cities like Plano, Frisco, and Addison.

For Texans in these areas, this Avis branch offers a convenient alternative to renting directly from Dallas/Fort Worth International Airport (DFW) or Dallas Love Field (DAL). Avoiding airport rental counters can often save time and reduce the stress of navigating busy travel hubs, especially for local rentals. The branch's position in a shopping center further enhances its convenience, as it's often surrounded by amenities and parking. Avis, as a major brand, typically offers a "We'll Pick You Up" service from homes or offices in the vicinity (it's always recommended to confirm this for the specific branch), adding another layer of accessibility for customers without immediate transport to the rental office. Its hours, often including weekend operations, further support its role as a local, neighborhood rental option.

Avis Car Rental at 19177 Preston Rd, as part of a major national network, typically offers a comprehensive range of car rental services designed to meet diverse customer needs. These include:

• Extensive Vehicle Fleet: Customers can generally choose from a wide selection of vehicle classes. This includes economy and compact cars for fuel efficiency and city driving, mid-size and full-size sedans for comfortable commutes, SUVs for families or those needing more space, minivans, and potentially luxury vehicles or specialty cars depending on local inventory. This variety ensures options for different travel purposes and budgets.

• Flexible Rental Periods: Avis offers daily, weekly, and monthly rental options, providing flexibility whether you need a car for a short trip, an extended vacation, or as a temporary replacement for your personal vehicle.

• Online Reservation and Management: Customers can conveniently book, modify, or cancel reservations through the Avis website or mobile app, streamlining the planning process.

• Optional Add-ons and Protections: Renters have the choice to include various enhancements such as GPS navigation systems, child safety seats, and different levels of protection plans (like Loss Damage Waiver and Supplemental Liability Protection) to customize their rental experience and ensure peace of mind.

• One-Way Rentals: Avis makes it easy to book one-way car rentals, allowing customers to pick up a vehicle at this Dallas location and drop it off at another Avis location, which is particularly useful for Texans planning cross-state trips or moving between cities.

• Avis Preferred Program: For frequent renters, the Avis Preferred loyalty program offers benefits like expedited service, bypassing the counter, and earning rewards points for rentals, enhancing convenience and efficiency.

Avis Car Rental on Preston Road, while part of a large corporation, can offer specific features that appeal to its customer base, alongside some areas where customer experiences may vary:

• Global Brand Recognition: As a well-established international brand, Avis offers a certain level of trust and consistency that comes with a large network, including standard terms and conditions, and a generally wide range of vehicle types.

• Diverse Vehicle Selection: A key highlight is the broad spectrum of vehicles available, from economical options suitable for daily commutes in Dallas to larger, more comfortable cars and SUVs for family road trips across Texas, allowing renters to match a vehicle to their specific needs.

• Convenient North Dallas Location: Situated on Preston Road, this branch provides easy access for residents of North Dallas and surrounding areas like Plano, avoiding the need to travel to the busier airport locations. Its placement within a shopping center offers added convenience for nearby errands.

• Potential for Exceptional Local Management: As highlighted by one positive review, the quality of individual branch management can significantly impact customer experience. A manager like Richard, who demonstrates amazing customer service, quickly fixes billing errors, and shows dedication, can be a major asset and a reason for customers to return.

• Online and Loyalty Program Benefits: The availability of online booking tools and the Avis Preferred program can streamline the rental process for regular users, offering faster pick-up and drop-off experiences.

• Challenges in Consistency: It's important to acknowledge that, as with any large organization, customer experiences can be inconsistent. Some reviews indicate issues with branch availability, unfulfilled reservations, lack of compensation, and perceived poor customer service, particularly concerning phone communication and problem resolution without direct managerial intervention.

• Focus on Customer Satisfaction (Varying Execution): While the brand aims for customer satisfaction, the execution can be inconsistent at the local level. Positive experiences often depend on the specific staff members encountered and their willingness to go above and beyond.

For those in Texas looking to rent a car from Avis Car Rental on Preston Road in Dallas, here is their contact information:

Address: 19177 Preston Rd, Dallas, TX 75252, USA

Phone: (972) 930-9787

Mobile Phone: +1 972-930-9787

Given some of the reported challenges with phone communication and branch issues, it is highly advisable to confirm your reservation details well in advance, and potentially try to reach the branch directly closer to your pickup time. If you encounter difficulties via phone, consider using Avis's online resources or, if feasible, visiting the location in person to clarify any critical details. Direct interaction with branch management, as noted in positive feedback, can often lead to effective resolution of issues.

For Texans, particularly those residing in the expansive and dynamic North Dallas area, Avis Car Rental on Preston Road offers a familiar and often convenient option for their transportation needs. Its strategic location provides easy access for residents in Plano, Frisco, Addison, and surrounding communities, allowing them to secure a rental car without the added time and complexities of navigating airport-based facilities. This neighborhood presence is a significant advantage for those needing a vehicle for daily commutes, local errands, or as a temporary replacement while their own car is in the shop.

While customer experiences can be mixed, as with any large service provider, the potential for "amazing customer service" from dedicated individuals like a helpful store manager can make a substantial difference, turning a potentially frustrating situation into a resolved one. Texans value efficiency and direct solutions, and a local branch with responsive management can embody these traits. The wide selection of vehicles typical of an Avis branch means that locals can find everything from a compact car for zipping around the city to a spacious SUV for a family trip to the Texas coast or the Hill Country. For those who prioritize the flexibility of a large national network, including options for one-way rentals and established loyalty programs, Avis on Preston Road remains a viable and accessible choice for their varied travel needs across the Lone Star State.

Avis Car Rental

19177 Preston Rd, Dallas, TX 75252, USA