Avis Car Rental

- 1870 W Broad St, Athens, GA 30606

For residents, students, and visitors in the heart of Northeast Georgia, securing reliable transportation is essential, whether navigating Athens-Clarke County or heading out on a road trip. The Avis Car Rental branch located at 1870 W Broad St, Athens, GA 30606 serves as a key local provider for both private and corporate vehicle needs. Operating as a full-service Car rental agency and a Van rental agency, the location aims to offer the convenience and fleet diversity associated with a major national brand.

The experience at this Athens location is highly valued by some local Georgia customers for its efficiency and positive service. One recent customer praised the "super kind office staff" and the "quickest pick up" they had ever experienced, noting that a last-minute reservation was handled with ease and that the return process was very easy, with the added benefit of after-hours drop off when needed. This highlights a team capable of providing an incredibly smooth and professional transaction for those needing swift service. The commitment to vehicle quality is also noted, with the rented car being described as "clean and on the newer side of things."

However, potential Georgia renters should be aware of inconsistencies in vehicle availability, particularly when booking in advance. One detailed customer review documented two separate occasions where an SUV, reserved months ahead, was unavailable upon the day of pick-up, necessitating a frantic last-minute scramble to find an alternative. This suggests that while the front-end service can be excellent, those relying on specific vehicle classes for critical family or travel needs should contact the office directly near their pick-up date to confirm the physical presence of their reserved car type. Transparency and proactive communication from management in addressing these availability issues appear to be an area for improvement, as one long-term customer was forced to take their business elsewhere after multiple disappointing experiences.

Despite these operational concerns regarding pre-booked specialty vehicles, the Avis Athens branch is dedicated to broad customer accessibility. It features key highlights such as Active military discounts and physical accommodations like a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring that the needs of many members of the Georgia community are met.

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The Avis Car Rental office is strategically situated on West Broad Street, a major thoroughfare in Athens, Georgia, offering easy access for residents and those visiting the area, including the nearby University of Georgia campus.

• Physical Address: The location is 1870 W Broad St, Athens, GA 30606, USA. This address places it conveniently at a junction near Hodgson Drive, making it a familiar landmark for those in Athens-Clarke County.
• Typical Hours of Operation: The operating hours are designed to accommodate a busy schedule:
  • Monday – Friday: 7:30 AM – 5:30 PM
  • Saturday: 8:00 AM – 12:00 PM
  • Sunday: 8:00 AM – 12:00 PM
  These weekend hours, even if limited, are a significant convenience for Georgia renters compared to many other non-airport locations that may be fully closed.
• After-Hours Returns: A valuable service offered at this branch is the provision for after-hours returns. This flexibility is essential for customers whose travel schedules don't align with the morning closing time, allowing for a key drop-off. Customers should be aware that they remain responsible for the vehicle until the office officially reopens and the contract is closed the next business day.
• Accessibility Commitment: The location is physically inclusive, providing a Wheelchair accessible entrance and a designated Wheelchair accessible parking lot, making it an accessible option for all members of the local community.

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The Athens Avis branch provides a comprehensive range of rental services to meet various Georgia transportation needs, from compact cars for city driving to larger vehicles for group outings or family trips.

• Extensive Vehicle Categories: The branch functions as both a Car rental agency and a Van rental agency, offering a fleet that includes:
  • Economy, Compact, Midsize, and Full-Size Sedans (e.g., Kia Rio, Toyota Corolla, Toyota Camry)
  • SUVs (e.g., Toyota RAV4, Ford Edge, often including specialty 7-passenger models like the Chevrolet Suburban)
  • Minivans (e.g., Chrysler Pacifica)
  • Passenger Vans (often 12-passenger models for group travel)
  • Luxury and Premium Car Rentals (e.g., Genesis G70, Signature Series options)
• Specialized Discounts: The branch offers Active military discounts, which are a valuable benefit for service members, veterans, and their immediate families in the area. These discounts often provide savings of up to 35% off Pay Now rates, typically requiring enrollment in a partner program like WeSalute+.
• Flexible Payment Options: To streamline the rental process, the location accepts two primary forms of identification for credit worthiness at the time of pick-up, though specific restrictions apply:
  • Credit cards (Visa, MasterCard, American Express, Discover)
  • Debit cards (Visa or MasterCard logo required). Renters using a debit card must generally be at least 25 years old and may be subject to a credit check and a security hold ($200 to $300 USD or more, plus estimated rental charges). Debit card users are strongly advised to call the branch directly to confirm their individual requirements before arrival.
• Local Pick-up Service: Avis typically offers a free pick-up service for customers within a limited radius of the non-airport location, an excellent convenience for Athens residents whose personal vehicle is unavailable. Customers must call the location phone number directly to arrange this service.

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The key features of the Avis Athens branch demonstrate its focus on streamlined transactions and support for key customer groups within Georgia.

• Speed and Staff Efficiency: Multiple customer accounts confirm that the office staff are kind, the pick-up process is often the "quickest" they have experienced, and the return process is very easy, making it ideal for time-sensitive travel.
• Support for Service Members: The availability of Active military discounts is a significant highlight, reflecting a commitment to providing value to the military community in Georgia.
• Accessibility: Full Wheelchair accessible entrance and parking ensure that the facility is user-friendly and inclusive for all customers.
• After-Hours Convenience: The option for After-hours drop off provides much-needed flexibility for renters with late or early departure times, a considerable advantage over locations that enforce strict return times.
• Modern Fleet Quality: Rentals are generally described as "clean and on the newer side of things," which contributes to a more pleasant and reliable travel experience.

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To check on the status of a specific reservation, confirm vehicle type availability (especially for SUVs or vans), or discuss debit card rental requirements, Georgia customers should contact the branch directly.

• Address: 1870 W Broad St, Athens, GA 30606, USA
• Phone (Local): (706) 543-3904
• Phone (Mobile/Primary): +1 706-543-3904

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The Avis Car Rental location on W Broad St in Athens is a solid choice for local Georgia users who value speed, efficiency, and a good vehicle selection, but it requires proactive steps from the customer to ensure a seamless experience.

This branch is most worth choosing if:

• You Need a Quick, Efficient Transaction: Customers consistently praise the office staff and the speed of the rental process, making it ideal for those who need to pick up and go with minimal delay.
• You Require Weekend Access or After-Hours Return: The availability of limited weekend hours and the option for after-hours drop-off provides essential flexibility that many competitors lack in non-airport locations.
• You Are an Active Military Member or Veteran: The significant Active military discounts offered by Avis, though often tied to third-party membership, make this a highly advantageous choice for the armed forces community.
• You Need a Variety of Vehicle Types: From passenger vans for large groups to luxury cars and standard SUVs, the large Avis fleet ensures a wide range of options are theoretically available.

A Word of Caution for Renters: Given the strong, repeated customer feedback regarding the failure to honor advanced reservations for specialty vehicles like SUVs, all customers—especially those booking critical, larger vehicles—are strongly advised to call the branch (706-543-3904) at least one or two days before their pick-up date to verbally confirm that the specific vehicle class is physically on the lot and staged for their reservation. Doing this extra step can prevent the stressful, last-minute travel delays experienced by other Georgia customers. When this confirmation is secured, the Avis Athens team is well-equipped to deliver an otherwise kind, efficient, and professional rental experience.

Avis Car Rental

1870 W Broad St, Athens, GA 30606, USA