Budget Car Rental Photos





Budget Car Rental Introduce
For residents and visitors navigating the vibrant city of Asheville and the stunning landscapes of Western North Carolina, having access to convenient and affordable transportation is often a priority. Whether you need a vehicle for a local errand, a family trip through the Blue Ridge Mountains, or a temporary replacement for your own car, car rental services play a crucial role. This article focuses on Budget Car Rental, a nationally recognized brand with a presence right here in Asheville, North Carolina, specifically at their 3 South Tunnel Road location.
Our goal is to provide a clear, engaging, and informative overview of this Budget Car Rental branch. We understand that for North Carolinians, choosing a rental service involves considering not just the price, but also reliability, vehicle availability, and customer service. We will explore their location, the types of services they offer, and key features, all while keeping the perspective of a local user in mind. This guide aims to equip you with the necessary information to make an informed decision for your next car rental in Asheville.
The Budget Car Rental branch in question is located at 3 South Tunnel Road, Location 141, Asheville, NC 28805, USA. This address places it conveniently inside or very near the Asheville Mall, a prominent shopping destination in the city. The location on Tunnel Road (US-70) makes it highly accessible from various parts of Asheville and the surrounding areas.
Tunnel Road is a major commercial artery in Asheville, providing straightforward access for those coming from downtown, East Asheville, or even from Interstate 240, which runs nearby. The proximity to a major retail hub like the Asheville Mall means that the branch is easy to find and can be a convenient stop if you're already in the area for shopping or dining. For North Carolina residents who may need a rental while their vehicle is undergoing maintenance, or for those without direct access to an airport rental location, a neighborhood branch like this one can be particularly beneficial. While the exact setup (whether it’s a standalone office or a counter within the mall) might vary, its presence in a well-trafficked commercial zone enhances its accessibility for a broad range of local customers. Some sources indicate the Budget counter is inside the McAlister's Deli entrance on the east side of the mall.
- Diverse Vehicle Fleet: Budget typically offers a wide selection of vehicles to cater to different needs and budgets. This generally includes economy cars for cost-effective travel, compact and mid-size sedans, full-size cars for more comfort, and various sizes of SUVs (e.g., intermediate, standard, premium) suitable for families or those exploring the mountainous terrain of Western North Carolina. Minivans and passenger vans are also usually available for larger groups.
- Truck and Specialty Vehicle Rentals: Depending on the specific location's inventory, Budget may also offer pickup trucks for light hauling or specialty vehicles like convertibles for leisure travel. It's always best to confirm directly with the branch for these specific types.
- Flexible Rental Durations: Customers can typically rent vehicles for short-term needs (daily or weekly) or for longer periods (monthly), providing flexibility for extended stays or long-term temporary transportation solutions for North Carolina residents.
- One-Way Rentals: Budget generally offers one-way rental options, allowing customers to pick up a vehicle in Asheville and drop it off at another Budget location elsewhere, which can be convenient for inter-state travel or different travel itineraries.
- Optional Add-ons: To enhance the rental experience, various optional add-ons are often available, such as GPS navigation systems, child safety seats (infant, toddler, booster), and roadside assistance programs.
- Protection Plans: Budget provides various protection and insurance options (e.g., Loss Damage Waiver, Supplemental Liability Insurance) that renters can purchase to limit their financial responsibility in case of damage, theft, or accidents. Customers are encouraged to review their personal insurance policies first.
- Budget Fastbreak Program: For frequent renters, the Budget Fastbreak program allows for expedited service, quicker pick-ups and returns, and earning rewards, which can be a significant benefit for North Carolinians who regularly use rental cars.
- Online Reservations and Management: Budget offers an online platform and mobile app for convenient booking, modifying, and managing reservations, allowing customers to streamline their rental process from their own devices.
- Neighborhood Location Convenience: A primary highlight of this Budget branch is its non-airport location, situated on a major road and near the Asheville Mall. This makes it a practical choice for Asheville residents who need a car for local use, without the added complexities or potentially higher costs often associated with airport rentals.
- Competitive Pricing (Potential): Budget is generally known for offering competitive rates, living up to its name. For North Carolinians looking for an economical car rental solution, this location may offer attractive pricing, especially for reservations made in advance.
- Variety of Vehicles for Local Needs: The ability to choose from a range of vehicle sizes and types allows customers to select a car that perfectly suits their local plans, whether it’s a compact for city driving, an SUV for mountain adventures, or a sedan for a comfortable trip across the state.
- Online Deals and Discounts: Budget frequently offers online promotions, discounts, and deals, which can be leveraged by savvy North Carolina renters to further reduce costs. These can include percentage-off deals, free upgrades, or special rates for longer rentals.
- Fastbreak Program Benefits: For those who enroll in the Fastbreak program, the potential for quicker service at the counter and expedited vehicle pick-up/return processes can save valuable time, especially during peak rental periods.
- Accessibility of a National Brand: As part of a large national chain, this Budget location benefits from standardized procedures and a broader network, which can sometimes aid in resolving issues or facilitating one-way rentals across different states.
For those in North Carolina looking to connect with Budget Car Rental at their 3 South Tunnel Road location in Asheville, here's the essential contact information:
- Address: 3 South Tunnel Road, Location 141, Asheville, NC 28805, USA
- Phone: (828) 299-4191
- Mobile Phone: +1 828-299-4191
It is highly advisable for customers to call the branch directly to confirm current operating hours, vehicle availability, and any specific requirements for their rental, especially given the feedback concerning reservation fulfillment. For general customer service inquiries or issues, Budget also provides a national customer service line, which might be necessary for broader issues.
For North Carolina residents in and around Asheville, the Budget Car Rental on 3 South Tunnel Road offers a potentially convenient option for their transportation needs. Its strategic location within a major commercial hub like the Asheville Mall makes it easily accessible for daily errands, local trips, or as a temporary vehicle while one's personal car is unavailable. This neighborhood branch can often provide a more straightforward and less overwhelming experience compared to busy airport rental counters, particularly for those not arriving by air.
The appeal of Budget often lies in its competitive pricing and the wide variety of vehicles available, allowing locals to select a car that aligns with their budget and specific travel requirements, whether it's a small sedan for city driving or a larger SUV for exploring the scenic North Carolina mountains. The ability to book online and potentially expedite the pickup process through programs like Fastbreak also adds a layer of convenience that modern renters appreciate.
However, it is critically important for prospective North Carolina renters to be aware of the significant concerns raised in recent customer reviews regarding vehicle availability even with reservations, the condition of the vehicles, and the challenges with customer service and issue resolution. These experiences highlight that while the promise of "budget" friendly and accessible car rental is there, the actual delivery can sometimes fall short. Therefore, while this location presents itself as a suitable option due to its accessibility and potential for value, locals should proceed with caution, confirm reservations diligently, and perhaps consider a backup plan or an alternative provider like Enterprise, as mentioned in customer feedback, if their travel plans are inflexible or critical. For the prepared and flexible local, Budget on Tunnel Road can still serve as a viable option for getting around Asheville and beyond.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Location
Budget Car Rental
3 South Tunnel Road Location 141, Asheville, NC 28805, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Replying to owner:All of the details of my experience are here so I don’t need to email you. And what are you going to do??! I already got a rental thanks to Enterprise, so keep your generic, AI generated response to yourself.—————————-Do NOT rent from here! Even when you make a reservation, they don’t have cars. Just showed up for mine and all the desk person said was we don’t have any rental cars, even for those with reservations. Then tells me this happens all the time. What kind of bs is that?? Left me and my family stuck with no car. Thank god for the awesome girl at Enterprise who was able to get me one at the last minute. You’re also not saving much with Budget because my rental with Enterprise was only $10 more and better customer service. Save yourself the headache and book through someone else.
Jul 07, 2025 · SJ JordanBy far the worst car rental company in existence! We were first given a car that needed service immediately and told to go back to the desk to get another car. After standing in line for 20 minutes we were given keys to a different car. We were running late so we drove away with the second car. The car absolutely wreaked! It smelled of weed and cigarette smoke. In addition, the car was filthy, there were coins stuck to the console, there were no floor matts, and they detailed the scratches on the outside of the car with a Sharpie. We were an hour and a half from the rental location and we were in town for a wedding so we did not have time for the 4 hour turnaround. Budget would not exchange the car without us paying for it. They offered one day free rental the next time we rent a car - ha ha. I don't think it is normal to have to use eyedrops, take a shower and get your clothes dry cleaned after exiting a rental car. The second worst part is the customer service system that they have in place. I literally spent hours on the phone not only getting nowhere but having to start over every time they transferred me from wrong person to wrong person. I have been renting cars for years and just can't believe how bad Budget Car Rental is!
Jul 11, 2025 · Mike HUsed this location twice and should have learn the first time when they charge me for a full tank of gas when I brought it back full. Second time they charged me $300 for a cleaning fee for a car that was clean 3 days after I returned it. Budget is only cheaper than the other companies until you return the car and they charge you hundreds of dollars for things that aren't true and refused to give you your money back.
May 28, 2025 · nicholas hallThis is a first for me but could be the last time I rent from Budget. My car has been indisposed since mid February and I had to keep renewing my rental week by week. Per policy, they have to close my reservation after 30 days. In the meantime, they pre-authorized my debit card until I paid a final $1,400 +. After I paid in full, I still have pending transactions that have not "fallen off" my account. After being promised it would take 3 to 5 business days, they still haven't. The management at customer care promised me it would be today but they keep moving the goal posts . Most of the time you'll get someone speaking broken English in another country.
Mar 18, 2025 · Thomas SHad a confirmed online reservation for a luxury car today, the elderly staff didn’t even ask for my name or look up my reservation details, and told me straight away that they have no cars available and that they will call me back if there are any available. I was almost ready to go when I asked if even all their luxury cars were gone. He asked his colleague if they had any and he said yes and asked whose name under, when he saw my name and reservation the other colleague said “yeah I have her car over here”. I get that they may have “no cars available” but the elderly staff not even looking at my reservation in their system or to look if my car was available, was really unprofessional. He even said that he was just so used to turning people away all morning telling them that there were no cars available.I had a previous 5 star experience with them but so sad that they had staff who had almost turned me away when I had my rental car available
Dec 30, 2024 · Cessah Reamon
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